Pullman Auckland Hotel & Apartments 5 stars

Customer review rating (ALL Rating) 4.3/5 4,402 reviews

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Description

Hotel extras

  • In the heart of Auckland, walking distance from public transport

  • Luxe Spa as well as a Jacuzzi, steam room, and sauna

  • Fully equipped gym facility with large outdoor terrace

  • 16 dynamic meeting spaces

  • 321 rooms, suites, and apartments with city and harbour views

Our accommodation(s)

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Hotel location

Pullman Auckland Hotel & Apartments

Corner Waterloo Quadrant, & Princes Street, POBOX 106013
1010 AUCKLAND
New Zealand

GPS:-36.848281, 174.770271

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

TAPESTRY GRILL

Combining some of New Zealand's best ingredients, Executive Chef, Johnny Roullier and his team offer a comprehensive menu that evolves with the seasons. From dry-aged beef to vegan dishes, Tapestry promises something for everyone.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,402 reviews

TripAdvisor Rating  4.2/5  3,377 reviews

Certificate of excellence 2025

Excellent venue & hotel

TripAdvisor rating 5.0/5

Emilee D TripAdvisor review

Fantastic service and support from Dorothy & her team during our meeting. Dorothy always goes the extra mile for her clients, and it is very much appreciated.

Family holiday

TripAdvisor rating 5.0/5

Adrian B Families - TripAdvisor review

Our One Bedroom Deluxe corner Apartment was amazing with views over the harbour & botanic gardens. In fact 270 degree views over the city. Split over 2 levels the apartment was so spacious. As well as a great gym, pool and sauna - the highlight was definitely the 24h Executive Lounge with a great selection of drinks and snacks, and a special canapé session every afternoon. Great job Pullman & Accor Plus

Self Service luggage delivery

TripAdvisor rating 3.0/5

Michael H TripAdvisor review

There was no one to take our luggage from the taxi to the check in counter. The check in clerk had some difficulty in processing my request to pay partly in cash and partly with credit card. The real disappointment and this convinced us that we would never stay again was that the 3 check in staff watched as I loaded the 2 suitcases on the luggage cart and proceeded to the lifts. The staff weren't busy at the time and seemed to find some degree of humour in what they were seeing. My wife and I are both in our seventies so, we didn't appreciate the lack of service and consideration.

Kia Ora michaelhK2943VF, Thank you for taking the time to share your feedback. I’m very sorry to hear about your experience and truly regret that your impression of our service left you feeling disappointed. What you’ve described is certainly not reflective of the level of care and professionalism we strive to deliver at Pullman Auckland. To allow us to look into this matter further and follow up appropriately, I would appreciate it if you could provide the details of your booking, including the name under which the reservation was made and the dates of your stay. You’re welcome to email me directly at l.yechshanova@pullmanauckland.co.nz. Guest comfort and satisfaction are extremely important to us, and I’d value the opportunity to understand more about what occurred and ensure appropriate steps are taken. Kind regards, Larina & The Pullman Auckland Family

Customer review rating 4.0/5

David C. Business - Confirmed reviews ALL

I didn't spend much time in the hotel though the next morning I had a great experience i9n the pool.

Kia Ora David C., Thank you for your feedback. We are delighted to hear that you enjoyed your stay and had a great experience in the pool. We appreciate your choice to stay with us and hope to welcome you back soon. Kind regards, Larina & The Pullman Auckland Family

Customer review rating 5.0/5

Wayne R. Business - Confirmed reviews ALL

Good place to stay, very friendly & also efficient staff

Kia Ora Wayne R., Thank you for your kind words regarding your stay at Pullman Auckland. We're delighted to hear that our friendly and efficient staff made a positive impression. We look forward to welcoming you back in the future. Kind regards, Larina & The Pullman Auckland Family

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Other web-users rate our hotel

  • 1,022 reviews 9.1/10 Location
  • 2,296 reviews 7.1/10 Room
  • 2,463 reviews 8.7/10 Service
  • 57 reviews 5.2/10 WiFi
  • 750 reviews 6.7/10 Food
  • 743 reviews 8.3/10 Breakfast
  • 600 reviews 8.1/10 Cleanliness
  • 488 reviews 9.1/10 Pool

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