Novotel Basel City Hotel 4 stars

TripAdvisor rating 4.5/5 542 reviews
Novotel Basel City
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Room 1

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Children's age

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Hotel extras

  • Modern design and good transport links to the exhibition center

  • Homemade delicacies in the designer restaurant

  • Spacious, modern rooms, including five rooms for guests with reduced mobility

  • Seven flexible meeting rooms for events of all kinds

  • Children's play areas and attractive family services

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Early check-in/Late check-outPaying
  • Laundry
  • Gift shop/newspaper shopPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Boat excursions (Nearby)
  • Jogging track (Nearby)
Business services
  • 7 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Basel City

Grosspeterstrasse 12
4052
basel
switzerland

Tel: +410613066868

Fax: (+41)061/3066869

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    BASEL MULHOUSE EUROAIRPORT At 10km / 6 miles

  • By train

    BASEL At 0.8km / 0.5 miles

GPS :47.545049, 7.599613

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Family Room with a queen size bed and sofa bed

  • Max. number of persons: 4
  • Area: From 24
  • Views: City side, Patio, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Nespresso machine
  • Bathroom products
  • Direct dial telephone

Executive Room with queen size bed and sofa

  • Max. number of persons: 4
  • Area: From 34
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Nespresso machine
  • Bathroom products
  • Direct dial telephone

Next twin room

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Nespresso machine
  • Bathroom products
  • Direct dial telephone

Our restaurants and bars

GOURMETBAR

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMETBAR BY NOVOTEL

Photo non contractuelle / Strictly non binding

International and regional delicacies await you at this trendy yet cozy bar, complete with reading corners for lounging and spaces for working.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 192

  • Maximum capacity: 200 people

Find out more

Our guest reviews for
Novotel Basel City

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,290 reviews

tripadvisor

TripAdvisor Rating 4.5/5

542 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Nice and clean hotel with great service from the staff.

Customer review rating 4.5/5

Gracie T. Business - 03/12/2019 Confirmed reviews ALL

Room is clean and properly equipped with the necessity. Staff is pretty helpful and friendly.

Busines hotel

Customer review rating 4.5/5

Foff Business - 03/12/2019 Confirmed reviews ALL

overall quite good - everything rather basic - room too hot, only way to cool it was to have the window open. Hotel located directly next to major train, tram and road. Room service had no wime available. Floor not cleaned properly during my stay, bag not available for laundry etc etc - so basically we have an Ibis level of service at double the price

Welcoming and comfortable

Customer review rating 4.5/5

Mark P. Families - 02/12/2019 Confirmed reviews ALL

Greeted with a warm welcome and provided with a comfortable and clean room. We were well looked after at every interaction with staff

Short break in Basel

Customer review rating 4.5/5

M Solo - 02/12/2019 Confirmed reviews ALL

Very comfortable and convenient

Great Hotel.

Customer review rating 4.5/5

Robert S. Couples - 01/12/2019 Confirmed reviews ALL

Room was perfect. Location only a 10 minute walk to station or a few minutes on a tram.

Great Service at a great location

Customer review rating 4.5/5

Ahe Solo - 25/11/2019 Confirmed reviews ALL

From the check in to the checkout a great and pleasant experience. Spacious and clean room, great WI-FI reception, a nice bar and restaurant and very good breakfast.

Dear Ahe, We very much appreciate your comments regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Friendly place for Business stay

Customer review rating 4.5/5

Aaron Business - 17/11/2019 Confirmed reviews ALL

Room were spacious, clean and well presented Dinner was tasty but limited dessert choice. Service was ok dependent on how busy the bar and kitchen was. Slow or medium level of service provided and staff always welcoming Breakfast was standard, tasty and well presented. Should promote other options i.e omelette if available

The best in class room space

Customer review rating 4.5/5

Girish J. Business - 16/11/2019 Confirmed reviews ALL

Very welcoming reception staff. Clean rooms with spacious bathroom. Balanced breakfast.

Dear GIRISH J., We very much appreciate your comments regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Good

Customer review rating 4.5/5

Anonymous Business - 15/11/2019 Confirmed reviews ALL

nice person on reception - efficient

Dear Mr. Wybrow, We very much appreciate your comments regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Stay at Novotel Basel City November 2019

Customer review rating 4.5/5

Mr S. D. Business - 11/11/2019 Confirmed reviews ALL

I had the Executive Suite. It was spacious, modern and comfortable. All facilities were great. The location is good and there are some good restaurants near by (5min walk) e.g. Futo (Chinese) and Restaurant Bundesbahn (Traditional Swiss). Of course the trains station is very close by too!

Dear Shuva D., We very much appreciate your comments regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Perfect

Customer review rating 4.5/5

Guest Families - 11/11/2019 Confirmed reviews ALL

Clean big room. Quite. Modern. Friendly staff and excellent restaurant!

Dear "Guest", Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Very clean and nice hotel. Eextremely good breakfast

Customer review rating 4.5/5

Md Couples - 04/11/2019 Confirmed reviews ALL

We enjoyed the very good breakfast. But you could improve the lounge chairs. They are a bit low.

Dear Mr. D., Thank you for the great review of our hotel! Indeed, our big breakfast buffet, is popular for our guests. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Buisness stay

Customer review rating 4.5/5

Wojciech Business - 04/11/2019 Confirmed reviews ALL

It is always a very pleasant stay.

Dear Wojciech, ... and it is our pleasure to have the chance to count you as one of our loyal guest! In regards to the address which has been asked to you, we totally understand that this may be surprising for you after staying a couple of times with us previously. We apologize for this issue as we had a system update we have unfortunately lost some useful information! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

ONE NIGHT STAY

Customer review rating 4.5/5

Anonymous Families - 03/11/2019 Confirmed reviews ALL

Lovely rooms. Excellent breakfast. Friendly staff. Some noise during night from a partying room. This was reported next day but no support as told needed to report in middle of night.

Dear Mrs. W., Thank you for taking the time to share your feedback. We are glad that you enjoyed our big breakfast buffet n the morning, so your day started very good. We are very sorry, if you felt not supported by check out, but indeed, we didn`t had the information in the night, and it would have been a pleasure to help you for a good sleep. On check out, we are not able to do anything. We really want you to know, that we are sorry for that, and hope you will feel now a little bit more supported. We hope to welcome you back to our hotel very soon! Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Satisfied guest

Customer review rating 4.5/5

Regie Couples - 03/11/2019 Confirmed reviews ALL

Very efficient and friendly staff. The free tram tickets are a brilliant idea.

Dear Mrs. M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Enjoyable 5 nights stay in Novotel Basel

TripAdvisor rating 4.5/5

Marié D Couples - 02/11/2019 TripAdvisor review

Very good hotel close to the city centers. Good breakfast and good food in the restaurant. We were on an opera tour in Italy and Switzerland and Novotel Basel was a good choise to stay in the Switzerland part of our tour.

Dear Marie D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Excellent

Customer review rating 4.5/5

Luis B. Business - 01/11/2019 Confirmed reviews ALL

Very good stay, thank you

Dear Mr. B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Nice surprise!

Customer review rating 4.5/5

Alenka P. Business - 30/10/2019 Confirmed reviews ALL

Room was super clean and comfortable, reception desk staff kind and helpful.

Dear Alenka, We very much appreciate your comments regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Warm welcome at breakfast

Customer review rating 4.5/5

C. D. Business - 29/10/2019 Confirmed reviews ALL

I was surprised when arriving late night that I had to guarantee with my credit card the full amount of the bill of chf 1500.-

Dear Mr. C., Thank you for the great review of our hotel! Indeed, we need a guarantee for the stay of our guests, in case they would like to add some extras like room service or a dinner from the restaurant. You stayed seven nights with us, so the staff at the reception is required to take a guarantee for extras. We are sorry, if this information is maybe not explained correctly to you. We will take care, that the staff explain this situation more clearly. We are glad that everything else was good and hope to see you again very soon. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

very good, as always

Customer review rating 4.5/5

Anonymous Business - 29/10/2019 Confirmed reviews ALL

friendly check-in, nice and clean room, easy check-out, etc. - recommendable.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City
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