Novotel Basel City 4 stars

Customer review rating (ALL Rating) 4.6/5 1,455 reviews

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Hotel extras

  • Free public transportation during entire stay, also on the day of check-out

  • Up to 2 children under age 16 stay free in the same room as their parents'

  • Free high-speed WIFI, 24/7 fitness room and daily bottled water in room

  • 7 air-conditioned conference rooms with natural light & high-speed WIFI.

  • Parking garage with EV recharge terminal & direct hotel access by elevator.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Novotel Basel City

Grosspeterstrasse 12
4052 BASEL

GPS:47.545049, 7.599613

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


International and regional delicacies are awaiting you at this trendy yet cozy bar in combination with reading corners in the lounge and working spaces.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,455 reviews

TripAdvisor Rating  4.5/5  657 reviews

Certificate of excellence 2023

Good hotel, very noisy room

Customer review rating 2.0/5

Richard B. Business - Confirmed reviews ALL

thankfully I only stayed one night at this hotel! The staff, service and food were all first rate and the room was well appointed, but all this was let down by the noise. I was on the second floor facing the street and the traffic noise was as audible as if I had the window open. On top of this, the brake-noise of the trains/trams as they stopped at the station meant that sleep that night was not uninterrupted

A great place to stay

Customer review rating 4.5/5

Anne Couples - Confirmed reviews ALL

The receptionist was helpful and welcoming, a good start to any stay. Our room was very clean with a good sized bathroom. The large bed was comfortable. The fridge containing milk and water was a good size for a hotel room and the kettle was handy for making warm drinks. Check out was quick and easy. We have stayed at this hotel before and would do so again.

Well located for business travel in Basel

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Location very good for guest traveling with public transport (PT). Good PT connections to city, university and hospitals. Very helpful and friendly staff, good service.

Dear Guest, Thank you very much for taking the time to share your positive experience with us! We are glad to hear that you found our hotel's location convenient. We understand the importance of accessibility to city amenities, etc. so we are pleased that our public transport connections met your expectations. Your feedback encourages us to continue striving for excellence. We look forward to welcoming you back on your next visit and ensuring another enjoyable stay. Best regards, Your Novotel Basel City Team

Good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

overall good stay. staff was friendly. food was good. only comment is the small fridge in the room is not working.

Dear Guets, Thank you for taking the time to share your feedback on your stay with us at Novotel Basel City. We are delighted to hear that you enjoyed your overall experience and found our staff to be friendly. We appreciate your kind words about our food. We regret that the fridge in your room did not work properly and apologize for any inconvenience this may have caused. At Novotel, we strive to provide our guests with an enjoyable and comfortable experience throughout their stay, which is why we take all feedback seriously. Thank you again for staying with us and we hope you will consider us again should you be in the area in the future. Kind regards, Novotel Basel City

Great location

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Great location and close to Train & tran stattion

Dear Guest, Thank you for taking the time to provide us with your feedback. We are so pleased to hear that you had a great experience with our central location and close proximity to public transportation. At Novotel Basel City, we pride ourselves on providing our guests with the most convenient and comfortable stay possible. We strive to make sure that our guests have an enjoyable visit, and we value your feedback as we always strive to improve. We are looking forward to welcome you soon again. Best Regards Novotel Basel City

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Other web-users rate our hotel

  • 581 reviews 8.5/10 Location
  • 833 reviews 8/10 Room
  • 810 reviews 9/10 Service
  • 16 reviews 6.6/10 WiFi
  • 517 reviews 9.2/10 Breakfast
  • 323 reviews 8.4/10 Cleanliness
  • 32 reviews 5.5/10 Bar

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