Mercure Wolverhampton Goldthorn Hotel 3 stars

Customer review rating 3.5/5 1,175 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Wolverhampton Goldthorn Hotel
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Hotel extras

  • 6 dedicated meeting rooms accommodating up to 100 guests

  • Fully-licensed wedding venue and reception

  • Advantage 3

  • Goldthorn Restaurant offers a choice of regional dishes

  • Central location, with plenty of nearby transport links and close to motorway

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Wolverhampton Goldthorn Hotel

126 Penn Road
West Midlands
WV3 0ER
wolverhampton
united kingdom

Tel: +441902429216

Fax: (+44)1902715754

Check-in from 14h00

Check out up to 12h00

  • By plane

    BIRMINGHAM INTL At 43.29km / 26.9 miles

  • By train

    WOLVERHAMPTON At 3.38km / 2.1 miles

GPS :52.574397, -2.137378

Our accommodation(s)

All rooms offer En-suite bath and shower, Flatscreen TV with Freeview Channels, Hairdryer, Trouser press, Complimentary tea and coffee making facilities and free WiFi.

Standard Double Room with One Double Bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Standard Twin Room with Two Single Beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Standard Single Room with One Single Bed

  • Max. number of persons: 1
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior Double Room with One Double Bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone
Rooms

Our restaurants and bars

GOLDTHORN RESTAURANT

Type of cuisine: Regional

Served each evening with bookings taken for lunches and afternoon tea throughout the year.

Dinner

18:00 - 09:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAPTAINS BAR

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOLDTHORN BAR

Non contractual photo

Serving a range of Hot and Cold Beverages and Snacks throughout the day and a varied selection of Hot Meals from 6 to 9.30PM each night.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 95

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Mercure Wolverhampton Goldthorn Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 3.5/5

1,175 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,065 reviews

Perfect decent small budget hotel, no complaints

Customer review rating 3.5/5

Nic C. Couples - 02/10/2020 Confirmed reviews ALL

Third time of staying and all was as expected. I raised an issue regarding the cost of the breakfast with the colleague on duty and he couldn't of been more helpful. This resulted in a refund and all was good.

Well located

Customer review rating 3.5/5

Dave Business - 02/10/2020 Confirmed reviews ALL

Excellent service from the person on desk / kitchen. But the lack of proper breakfast affected the overall stay

Customer review rating 3.5/5

F. L. Business - 23/09/2020 Confirmed reviews ALL

When I arrived your room was roasting hot dangerous and dirty absolutely shocking . I travel around The country using hotels on a regular occurrence this hotel is the worst I have ever came across

Good position for the activities I wanted to do

Customer review rating 3.5/5

Anonymous Solo - 21/09/2020 Confirmed reviews ALL

Hotel and room was clean but dated..(Large water stain on ceiling) Due to the problems caused by coronavirus nothing in the hotel was open ( No Bar or restaurant ) no room service or proper breakfast facilities. Breakfast was collected from the front desk in a paper bag. This was not reflected in a possible price cut. It was not the hotels fault and I was only using the room as a base for traveling to other locations. if I hadn't been doing this or there had been no shops and restaurants close by my stay would not have been very enjoyable.

Dissatisfied

TripAdvisor rating 3.5/5

barbaraking2020 24/08/2020 TripAdvisor review

Not covid friendly. No labels to say ALLSAFE as stated. Bathroom dirty, lights not working.should be 1 star not 3. Very shabby needs to be renovated. Not in the main building had to walk to the conference centre were we stayed .

Dear barbaraking2020, Thank you for your review of our property here in Wolverhampton, As the new General Manager here I will look into your points with the team and action anything outstanding. Your feedback is very important to us and helps us move our business forward. Thank you once again for your feedback. Kind Regards Richard Payton General Manager

Brilliant

Customer review rating 3.5/5

J S. B. Couples - 23/08/2020 Confirmed reviews ALL

Rachel was excellent the receptionist

Not covid friendly

Customer review rating 3.5/5

Dissatisfied Couples - 22/08/2020 Confirmed reviews ALL

When we got to our room it was very shabby, hadn't been cleaned properly ,the bathroom floor was dirty only one towel and toiletries . No coffee milk sugar and only one cup, four lights not working . Lucky I had disinfectant wipes and spray with me. You STATE that all your hotels have ALLSAFE labels but didn't see one..

Good but...

Customer review rating 3.5/5

Chris Couples - 10/08/2020 Confirmed reviews ALL

I would firstly like to say that these are different times. The staff on reception were excellent and deserve full marks. The room was clean although basic which I understand due to CVOVID-19. It took ages for the water to come through hot and I do mean ages and the extractor fan in the bathroom made an awful noise so we turned it off! The hotel could do with a little tender loving care, it looks a little run down and lacked the usual sparkle of a Mecure Hotel. Having said that it was fine for one night.

Good stay

Customer review rating 3.5/5

Cassandra Families - 28/03/2020 Confirmed reviews ALL

Me and my daughter enjoyed our stay.

Well located and attentive staff

Customer review rating 3.5/5

Bernard H. Solo - 21/03/2020 Confirmed reviews ALL

My fourth stay early week and excellent room in Business Suite which was an improvement on rooms in the main building which really do need refreshing. Restaurant staff were excellent and croissants provided for late breakfast as requested. Reception were helpful and good to see upgrade to ground floor areas.

Very tired and out dated

Customer review rating 3.5/5

John -. N. Business - 13/03/2020 Confirmed reviews ALL

Reception and bar areas have been updated but corridors and rooms are extremely dated - fittings, carpet and general decor nowhere near normal Mercure standard.

Convenient location

Customer review rating 3.5/5

Anonymous Business - 11/03/2020 Confirmed reviews ALL

Meeting in Wolverhampton centre. Convenient location, free parking. Breakfast was good. Rooms comfortable, if decor a bit tired

Football weekend

Customer review rating 3.5/5

Michael L. Solo - 11/03/2020 Confirmed reviews ALL

Great weekend as usual with good assistance and attitude from all staff. Thanks go to Hugh, Lisa, Sophie, Jodie, Faith and Tina

Brilliant stay

Customer review rating 3.5/5

Ja… Friends - 09/03/2020 Confirmed reviews ALL

Hotel staff extremely friendly this was my 4th stay would not hesitate to return and recommend to my friends thank you Wolverhampton

Nice weekend break..shame about the noise..!

Customer review rating 3.5/5

Mark Couples - 09/03/2020 Confirmed reviews ALL

This visit must be the 5th time we have stayed there in 8 years. Very welcoming receptionist on arrival. Disappointed to learn that the swimming facilities were no longer available. Room was acceptable and away from the busy main road. Lovely lady called Lisa looked after us during our stay at mealtimes. The hotel is wilthin walking distance of the City and a lovely park so we had plenty to occupy us. The service provided by the staff over the two days we stayed there was excellent. The evening meals and breakfasts were lovely and the all inclusive drinks at night were the icing on the cake..! However... There was a wedding party of about 6 women staying in the same wing as us for the two nights. Both nights up until the early hours consisted of a cacophony of screeching, raised voices and hysterical laughter. I initially thought a large party were fighting in the corridor...! I appreciate they were out to enjoy themselves but they were excessive with little regard for other customers. That said..the customer care exhibited by the staff in the hotel was really nice to see and we would have no hesitation in staying there again.

A few issues

Customer review rating 3.5/5

Anonymous Business - 09/03/2020 Confirmed reviews ALL

No hot water in the room on the evening, had to have a cold shower which was very unpleasant. Breakfast was very poor. The bacon was extremely tough, dry and inedible, fried egg not cooked enough, very slimy. I complained about the hot water or lack of it and all got was a sorry, no compensation.

Lovely staff and great breakfast

Customer review rating 3.5/5

Julie Business - 01/03/2020 Confirmed reviews ALL

Great bedroom with 4 poster bed. Really helpful staff. Tasty and hot breakfast served very quickly. Only problem is they need lights between the main building and the business centre as it's very dark walking across the car park at night back to your room if you're in the business centre.

A curate’s egg?

TripAdvisor rating 3.5/5

sim0njames Business - 01/03/2020 TripAdvisor review

The hotel had everything except staff and any wow factor. Creaking floors, adequate but small room (only a single) with a very comfortable bed and a working bathroom which did not spray shower water onto the floor. Good choice for breakfast but evening meal a bit bland. Price all-in was good.

Dear simOnjames, Thank you for your honest review of our hotel I will pass your comments onto the team for feedback and action your notes regarding the floor and evening meal. Thank you once again, Kind Regards Richard Payton General Manager

Good stay

Customer review rating 3.5/5

Jaume Couples - 29/02/2020 Confirmed reviews ALL

I only spent one night, but everything was correct

Was ok

Customer review rating 3.5/5

Anonymous Business - 24/02/2020 Confirmed reviews ALL

Badly lit car park especially nr the hotels rooms above the buisness centre , needs more cctv Always a struggle to get a drink in the bar area not enough staff , Jodie on reception was always helpful and pleasant

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