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ibis Rotterdam City Centre Hotel 3 stars

Customer review rating 4.4/5 8,105 reviews

ALLSAFE approved hotel

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ibis Rotterdam City Centre
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+ 14 Services

Hotel extras

  • An ALLSAFE NSF Euro Consultants certified hotel

  • Free wifi

  • Cozy terrace in front on the waterside

  • 3 min walk to Blaak station

  • 500 m from the biggest European food court Markthal

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Rotterdam City Centre

Wijnhaven 12
3011 WP rotterdam
netherlands

Tel: +31107502520

Fax: (+31)10/7502530

Check-in from 15h00

Check out up to 12h00

  • BUS :  32 48 B5 BLAAK

  • By plane

    ROTTERDAM AIRPORT At 9km / 5.59 miles

  • By train

    ROTTERDAM BLAAK At 0.7km / 0.43 miles

  • By train

    ROTTERDAM CENTRAAL At 2.1km / 1.3 miles

GPS :51.917381, 4.488417

Hotel services

ibis kitchen lounge Non contractual photo

ibis kitchen lounge

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • No Restaurant
  • One Bar
  • Breakfast
    • Express Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 139 rooms
    • 7 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 139 non-smoking rooms
    • 7 floors
  • Languages spoken at the hotel
    • Dutch
    • German
    • French
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Desk equipment available
    • Plugs and converters available on desks
    • Shoe shine machine
Access to property
  • Parking Additional charge
    • On site
    • Public

Our accommodation(s)

At ibis Rotterdam City Centre all the rooms are welcoming, comfortable and cozy to ensure a pleasant stay whether you opt for a Double Room, Twin Room or a room with 3 beds. The hotel rooms are all equipped with the new Sweet Bed by ibis bedding for your comfort and a convenient bathroom.

Our guest reviews for
ibis Rotterdam City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

8,105 reviews

TripAdvisor Rating 4.5/5

1,227 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Used to be great, not so much now

TripAdvisor rating 3.0/5

troubleinthecityt 13/10/2021 TripAdvisor review

Very sadly, because I used to love staying at this great value and centrally located hotel, it is now a shadow of its former self. I hope it’s only temporary and that this review will be out of date soon. All but one of the staff didn’t come back after the covid closure, and whole some of the new staff are great (especially the lady who welcomes you to the breakfast room), others seem bewildered, rude, or both - and there appears to be a general staff shortage. My room was not cleaned even when the “clean my room” sign was hung on the door. Breakfast was reduced in both quality and quantity - I am not an epidemiologist but there comes a point in time when “because of covid” is a nonsensical answer when asked why there is no longer any scrambled eggs.

Well located

Customer review rating 5.0/5

Matthieu Business - 12/10/2021 Confirmed reviews ALL

Well located, close to Blaak station with few stones away from major Rotterdam spots. Staff was nice and the room/bathroom quite comfy and large. Perfect for short stays.

A noticeable deterioration

Customer review rating 2.0/5

Anonymous Solo - 11/10/2021 Confirmed reviews ALL

This was my first time back to the hotel since the pandemic and the difference was really quite shocking. Almost all of the staff left and did not come back. Most of the new staff don’t know what they’re doing, they are not very friendly, and there was a general sense of chaos. When I checked in, instead of being greeted, the unsmiling person at reception just said to me “€120“. I’m sorry? Is that a way to welcome back a loyal guest? My room did not get cleaned despite the fact that I put the “please make up my room“ sign on it. My room was also very cold. One of the great things about this hotel used to be the breakfast. Using Covid as an excuse, many of the items are no longer available. I think it’s time to stop using Covid as an excuse for not having scrambled egg – it really does not make any scientific sense. On the positive side, though, the lady in control of checking people in for breakfast was friendly. The one remaining member of staff from the old days was great but she alone cannot fix all of the problems. It’s just very sad because it used to be a lovely hotel. It needs a root and branch rescue.

Nice room, bad breakfast.

Customer review rating 2.0/5

Charley Couples - 11/10/2021 Confirmed reviews ALL

The check-in and room were all very nice and easy. However, the breakfast we had paid for was badly stocked. There was no juice, no fruit, no grains, granola etc., no scrambled eggs, pancakes, or anything other than some bread rolls. More people complained about it, but we could net get our money back. Considering the price we paid for a near non-existent breakfast, we were very disappointed.

Customer review rating 4.5/5

Anonymous Couples - 11/10/2021 Confirmed reviews ALL

Friendly staff and always nice place to stay in Rotterdam.

Good location

Customer review rating 3.5/5

Kevin Business - 05/10/2021 Confirmed reviews ALL

Had a good stay, Room was ok. I hoped for some coffee or boiler on my room because I had bought some noodles in the reception, but I had to take them home for boiling...

Super friendly & professional team, great location!

Customer review rating 5.0/5

M Solo - 05/10/2021 Confirmed reviews ALL

The hotel’s motto is « come as a guest, leave as a friend » and the hotel team delivers on this, making the guest feel at home as much as reasonably possible in a hotel setting - excellent experience in the centre of Rotterdam, fully recommended.

Dear M., It is a pleasure to read your nice feedback, we hope that we can welcome you soon again in our hotel. I will make sure to share your feedback with our teams. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Met vriendelijke groet, Susanne van de Vinne General Manager Ibis Rotterdam City Centre

Good stay

Customer review rating 4.5/5

João Couples - 04/10/2021 Confirmed reviews ALL

I come often to this hotel because it is very well located, beds are comfortable, rooms are clean and staff is very friendly. Wifi is good, and I was able to do home-office from my room. Breakfast is a bit overpriced given its content.

Awesome located and uncomplicated

Customer review rating 5.0/5

Hamdi Solo - 04/10/2021 Confirmed reviews ALL

Everything worked smoothly and the hotel is a few minutes walking from Blaak where everything is located!

Unfortunately degraded since our last visit in 2019

Customer review rating 2.5/5

Wdh Couples - 04/10/2021 Confirmed reviews ALL

We only stayed 1 night but it was clearly visible that the service since our last visit in 2019 had degraded below our expectation and experience since the opening of the hotel.

Great location

Customer review rating 5.0/5

V. Couples - 03/10/2021 Confirmed reviews ALL

Very friendly stuff, perfectly clean rooms. Location is perfect to explore Rotterdam, but also Den Haag (3 minutes walk to subway/tram) and Market Hall.

Good stay

Customer review rating 4.0/5

Anonymous Friends - 26/09/2021 Confirmed reviews ALL

The room was nice and the staff was helpful. Very nice location. The only thing that I didn’t like was that the housekeeping lady came in the room at 10am, althought the check-out is at 12.

Nice stay

Customer review rating 4.5/5

Chris Business - 21/09/2021 Confirmed reviews ALL

Staff is friendly and relax Rooms and bathroom are like all other Ibis ones Very quite as my room was on the river side

Unique experience

Customer review rating 2.0/5

Corina Couples - 14/09/2021 Confirmed reviews ALL

It was a stay with a lot of firsts: the first night at about 11pm, when we wanted to go to sleep, we realised we had no blankets. The 2nd evening we heard an alarm from a "private room" near our room, which nobody tried to stop, although we informed the reception. Next morning the cleaning team, probably disturbed by the noise, managed to stop the alarm. We, unfortunately had to sleep the night before, hearing the alarm. And 3rd, and rather unimportant compared to the other issues, we never found the remote control for the TV. We didn't claim this at the reception, because watching TV wasn't that important to us.

Good location bad breakfast service

TripAdvisor rating 4.0/5

Vacationer219981 Couples - 05/09/2021 TripAdvisor review

Hotel is very well located and has the accomodation requirements for 3 stars. Usually, we select hotel by location, quality of breakfast and good price/quality relation. We got very surprised by the nice photos of breakfast mentioned in the site and the reality. This situation occurs in August 28th, 2021 at 8:25 a.m. Mainly, just exists one type of bread, just one packed cheese (in the Country of cheeses), one small pack of corn flakes, no boiled eggs (we ask for it and answer was "no more eggs, sorry!" and we ask for napkins and the answer was "no napkins, sorry!". We hope that this situation was an exception and not the service that Management wants to provide.

Excellent location

Customer review rating 5.0/5

Ian D. (. F. Friends - 27/08/2021 Confirmed reviews ALL

Excellent stay, hotel well situated, room very comfortable and presented well. Staff very pleasant and helpful. Could not have asked for more!

Excellent location, nice and modern hotel for a reasonable price

Customer review rating 4.0/5

Alexey Solo - 26/08/2021 Confirmed reviews ALL

Overall everything is great, personnel is very friendly and helpful, cleanliness on a good level, nice, modern and good looking hotel. Only one thing to improve - door closers are extremely powerful and not adjusted properly, as a result, when someone doesn't hold the door when closing, the door closer closes it with a powerful blow from which the walls literally shudder - this woke me at night several times.

Close to city center

Customer review rating 5.0/5

Radu O. Business - 23/08/2021 Confirmed reviews ALL

Good location, clean room, quick service and plenty of restaurants in the area

Amazing time

TripAdvisor rating 5.0/5

Rico M Couples - 01/08/2021 TripAdvisor review

Super staff. Great location. Really good breakfast. Quick check in and out. Very friendly staff. Easy to reach and very clean. Best time had. The guy from the night shift was very helpful. The bed was soft and clean.

top location and super friendly staff

TripAdvisor rating 5.0/5

WendyGstormey 28/07/2020 TripAdvisor review

This hotel is at top location, near public transportation, shops, musea, bars, restaurants, but on a quiet street. the staff is super friendly. The rooms and hotel are very clean. check in/ out was quick and the hotel came up with a perfect sollution for not being able to have a buffet restaurant during COVID 19. I would stay here again!

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