Customer review rating (ALL Rating) 4.4/5 7,454 reviews
ALLSAFE approved hotel
No charge for children aged 12 or under staying with their parents
New rooms with welcoming atmosphere
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Av Luis Viana Filho 13 223
Check-in from 12h00
Check out up to 12h00
Check-in from - Check out up to
In the 365 Restaurant, you can enjoy our menu 24 hours a day, served in all areas of the hotel. Enjoy the freedom to eat however and whenever you want.
Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.
Subject to availability
Number of meeting rooms: 7
Maximum size: 125 m²
Maximum capacity: 120 people
Maximum banquet capacity: 8 people
100% genuine reviews from our guestsFind out more
Marcelo C. Business - 30/11/2021 Confirmed reviews ALL
Restaurant/room service could not to one single order right in 7 days of my stay
Fire alarm kept going off in the middle of the night
Pedro F. Business - 08/11/2021 Confirmed reviews ALL
I arrived at the hotel to sleep 4 hours, inbetween connections and didn't manage to sleep 1 hour. The fire alarm kept going off and the night receptionist couldn't turn it off. Ridiculous.
João Families - 07/11/2021 Confirmed reviews ALL
Shady pricing scheme and overall bad service
Leo C. Business - 01/11/2021 Confirmed reviews ALL
As someone who professionally travels every week, I was very surprised by the pricing scheme from Novotel: charging extra for my spouse in the same room, not having breakfast included in the stay and not explicitly mentioning that breakfast was not included. The overall price was not expensive, so I wouldn't have a problem paying for all of this - but the way it was charged makes it more difficult to my company to file expenses and for me to pick the right hotel. Had I known that breakfast was not included and that my spouse would be charged separately, I would have chosen a different hotel. After this experience, I'm not intending to use any Accor hotel ever again, unless I have no other alternative. Also waiting times at reception were quite long.
Anonymous Couples - 11/09/2021 Confirmed reviews ALL
It is always a great stay, great location, very comfortable, great stuff.
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