Novotel Salvador Hangar Aeroporto Hotel 4 stars 
Customer review rating 4.4/5 
7,144 reviews
ALLSAFE approved hotel
Hotel extras
Advantage 1
No charge for children aged 12 or under staying with their parents
Advantage 3
Forms part of a shopping complex with a shared square
New rooms with welcoming atmosphere
Services in the hotel and nearby
Check-in from 12h00
Check out up to 12h00
Paying
Hotel location
Novotel Salvador Hangar Aeroporto
Av Luis Viana Filho 13 223
Sao Cristovao
41500-300 salvador
brazil
Check-in from 12h00
Check out up to 12h00
Our accommodation(s)
Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.
Standard Room with queen-size bed
Accessible room
- Max. number of persons: 2
- Area: From 32 m² / 344 sq ft
- Wireless internet in your room
- High speed internet
Standard Room with 2 double bedsNon contractual photo
- Max. number of persons: 4
- Area: From 32 m² / 344 sq ft
Standard Room with queen-size bed and sofa bed
- Max. number of persons: 4
- Area: From 32 m² / 344 sq ft
- Views: City View *
Subject to availability
- Wireless internet in your room
- High speed internet
Standard Room with 2 Single beds
- Max. number of persons: 2
- Area: From 32 m² / 344 sq ft
- Wireless internet in your room
- High speed internet
Executive Room with 1 queen-size bed
- Max. number of persons: 2
- Area: From 32 m² / 344 sq ft
- Wireless internet in your room
- High speed internet
Our restaurants and bars
Your meetings and events
Our meeting rooms
Number of meeting rooms: 7
Maximum size: 125 m²
Maximum capacity: 110 people
Our guest reviews for
Novotel Salvador Hangar Aeroporto
100% genuine reviews from our guests
Find out more
TripAdvisor Rating
819 reviews
Disgraceful, using Covid as an excuse to save money and give poor service
Customer review rating 1.0/5
A D. Business - 12/05/2021 Confirmed reviews ALL
I was cheated, no restaurants open, lied to at time of booking, room service provided a disgusting hamburger and chips with soggy Luke warm chips and nearly liquid burger bread, it was obvious the plate had just been microwaved. Then I could not sign for the food but told I must pay cash, I paid with a 100 real note and was then cheated on the change. I am a frequent visitor to your group, as a tourist and in my business, we stay in Sofitels normally on holiday and Novotel on business. That experience was the last time, you are evidently just cheats. You don’t care about Covid 19, if you did all the alcohol dispensers would not be empty with a sign next to them saying you sell alcohol Gel at reception. You do not care about the environment, if you did you would not sell water in such small single use plastic bottles. You do not care about the customers or service. All you care about is money
Dear Mr H. First of all, I hope you will accept our sincere apologies. We received your feedback and are treating you very carefully. The services that we provide in the Novotel brand are totally directed towards the satisfaction of our customers. With regard to Covid, we strictly follow all security protocols, and the sale of amenits at the reception and to help our customers in case of emergency. As for the quality of the sandwich, we are already taking all the necessary steps regarding the service. I ask for the opportunity to receive you again and be able to show the real quality of the services of our hotel. Let us know when you return to Salvador, I insist on receiving personally. In the certainty that you will have a very special condition in your stay. You can request your reservation directly at this email to which you are receiving this return. Regards José Júnior General manager.
Customer review rating 4.0/5
Anonymous Couples - 02/05/2021 Confirmed reviews ALL
The hotel is great and the staff is very helpful and polite. But you should disclose in the website and during the booking process that the airport shuttle is currently suspended due the pandemics. That's the reason why I booked the hotel and I only got to know that it is suspended when, after waiting for the shuttle that never arrived, I called the hotel and heard the news.
Dear Victor D.. We very much appreciate your comments regarding your stay at the Novotel Salvador Hangar Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely José Junior General Manager
Nice staffs, good vibe
Customer review rating 4.5/5
Jeirdel C. Couples - 16/03/2021 Confirmed reviews ALL
Very good and easy going Staff are nice, specially Suze from the restaurant (breakfast) Recommended !
Dear Jeirdel C. We very much appreciate your comments regarding your stay at the Novotel Salvador Hangar Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely José Júnior General Manager
Tranquilo
Customer review rating 4.0/5
Sandro B. Couples - 23/02/2021 Confirmed reviews ALL
Normal, realmente era o que eu esperava.
Sandro Tudo bem Agradecemos os seus comentários sobre sua estada no Novotel Salvador Hangar Aeroporto. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. José Júnior Gerente Geral
Great Service
Customer review rating 5.0/5
Caique M. Solo - 29/01/2021 Confirmed reviews ALL
Employees were really nice. Everything was clean and quiet. Great stay!
Our most recent 20 reviews
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