Novotel Salvador Hangar Aeroporto Hotel 4 stars

Customer review rating 4.4/5 7,144 reviews

ALLSAFE approved hotel

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How it works?
Novotel Salvador Hangar Aeroporto
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+ 16 Services

Hotel extras

  • Advantage 1

  • No charge for children aged 12 or under staying with their parents

  • Advantage 3

  • Forms part of a shopping complex with a shared square

  • New rooms with welcoming atmosphere

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • SALVADOR AIRPORT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 7 Meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Salvador Hangar Aeroporto

Av Luis Viana Filho 13 223
Sao Cristovao
41500-300 salvador
brazil

Tel: +557135054300

Fax: (+55)71/35054301

Check-in from 12h00

Check out up to 12h00

  • By plane

    SALVADOR AIRPORT At 5.5km / 3.42 miles - Shuttle free

  • By train

    RODOVIARIA At 10km / 6.21 miles

GPS :-12.919942, -38.355031

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Our restaurants and bars

365

In the 365 Restaurant, you can enjoy our menu 24 hours a day, served in all areas of the hotel. Enjoy the freedom to eat however and whenever you want.

Non contractual photo

365

You can enjoy your time in our lobby bar with the best in Brazilian food and varied drinks list.

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 125

  • Maximum capacity: 110 people

Find out more

Our guest reviews for
Novotel Salvador Hangar Aeroporto

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

7,144 reviews

tripadvisor

TripAdvisor Rating 4.0/5

819 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Disgraceful, using Covid as an excuse to save money and give poor service

Customer review rating 1.0/5

A D. Business - 12/05/2021 Confirmed reviews ALL

I was cheated, no restaurants open, lied to at time of booking, room service provided a disgusting hamburger and chips with soggy Luke warm chips and nearly liquid burger bread, it was obvious the plate had just been microwaved. Then I could not sign for the food but told I must pay cash, I paid with a 100 real note and was then cheated on the change. I am a frequent visitor to your group, as a tourist and in my business, we stay in Sofitels normally on holiday and Novotel on business. That experience was the last time, you are evidently just cheats. You don’t care about Covid 19, if you did all the alcohol dispensers would not be empty with a sign next to them saying you sell alcohol Gel at reception. You do not care about the environment, if you did you would not sell water in such small single use plastic bottles. You do not care about the customers or service. All you care about is money

Dear Mr H. First of all, I hope you will accept our sincere apologies. We received your feedback and are treating you very carefully. The services that we provide in the Novotel brand are totally directed towards the satisfaction of our customers. With regard to Covid, we strictly follow all security protocols, and the sale of amenits at the reception and to help our customers in case of emergency. As for the quality of the sandwich, we are already taking all the necessary steps regarding the service. I ask for the opportunity to receive you again and be able to show the real quality of the services of our hotel. Let us know when you return to Salvador, I insist on receiving personally. In the certainty that you will have a very special condition in your stay. You can request your reservation directly at this email to which you are receiving this return. Regards José Júnior General manager.
Customer review rating 4.0/5

Anonymous Couples - 02/05/2021 Confirmed reviews ALL

The hotel is great and the staff is very helpful and polite. But you should disclose in the website and during the booking process that the airport shuttle is currently suspended due the pandemics. That's the reason why I booked the hotel and I only got to know that it is suspended when, after waiting for the shuttle that never arrived, I called the hotel and heard the news.

Dear Victor D.. We very much appreciate your comments regarding your stay at the Novotel Salvador Hangar Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely José Junior General Manager

Nice staffs, good vibe

Customer review rating 4.5/5

Jeirdel C. Couples - 16/03/2021 Confirmed reviews ALL

Very good and easy going Staff are nice, specially Suze from the restaurant (breakfast) Recommended !

Dear Jeirdel C. We very much appreciate your comments regarding your stay at the Novotel Salvador Hangar Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely José Júnior General Manager

Tranquilo

Customer review rating 4.0/5

Sandro B. Couples - 23/02/2021 Confirmed reviews ALL

Normal, realmente era o que eu esperava.

Sandro Tudo bem Agradecemos os seus comentários sobre sua estada no Novotel Salvador Hangar Aeroporto. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. José Júnior Gerente Geral

Great Service

Customer review rating 5.0/5

Caique M. Solo - 29/01/2021 Confirmed reviews ALL

Employees were really nice. Everything was clean and quiet. Great stay!

Good stay

Customer review rating 4.0/5

Jonas M. R. S. Families - 18/01/2021 Confirmed reviews ALL

Nice location for a flight break and good breakfast. Be careful about the taxi drivers indicated by the hotel, because they will overcharge you. Do prefer app drivers.

Great hotel .

Customer review rating 5.0/5

Ana C. C. Solo - 09/01/2021 Confirmed reviews ALL

Perfect !

Ana Carolina De Gois c. Tudo bem Agradecemos os seus comentários referente sua estada no Novotel Salvador Hangar Aeroporto. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. José Júnior Gerente Geral

Good Stay for someone in transit in Salvador

Customer review rating 4.0/5

Luciana P. Families - 28/12/2020 Confirmed reviews ALL

Hotel close to the airport, less than 10 minutes drive! Comfortable room with a very good shower! Excellent breakfast, great variety and following all the protocols to prevent COVID-19, transmission!

Very welcoming

Customer review rating 5.0/5

Andre P. Business - 15/11/2020 Confirmed reviews ALL

Hat to stay for a week due to business. First time at the hotel and I had a very good experience, room and food were very good. The hotel personal was very welcoming and polite.

Andre Maurizi Tudo bem Agradecemos os seus comentários no seguimento da sua estada no Novotel Salvador Hangar Aeroporto. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. José Júnior Gerente Geral

Pretty good

Customer review rating 4.0/5

William Couples - 04/11/2020 Confirmed reviews ALL

I like everything! Just want to mention that the room smelled like mold to me!!

Dear William C. We very much appreciate your comments regarding your stay at the Novotel Salvador Hangar Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely José Júnior Gerneral Geral

Good Stay

Customer review rating 4.5/5

Mateus G. Business - 15/10/2020 Confirmed reviews ALL

Clean room, lots of space, good service

Dear Mateus Alan G., We very much appreciate your comments regarding your stay at the Novotel Salvador Hangar Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely José Júnior General Manager

No blanket provided. Breakfast was poor.

Customer review rating 1.5/5

Andy J. Solo - 14/10/2020 Confirmed reviews ALL

No blanket provided. Breakfast was poor.

Dear Letian J. Thank you for taking the time to tell us about your experience at the Novotel Salvador Hangar Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely José Júnior Gerente Geral

Weekend Nov 15

TripAdvisor rating 5.0/5

gnakanis Couples - 20/11/2019 TripAdvisor review

Best Room Always! Very Clean and and quiet, Food can be bettter but its fine. Location to the ariport is good, but litlle far from Salvador! Parking has a good valet service. Air conditioning woeks very well.

Tudo Bem Agradecemos os seus comentários sobre sua estada no Novotel Salvador Hangar Aeroporto. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos. José Júnior Gerente Geral

Easy

TripAdvisor rating 5.0/5

Kiko M Family - 13/12/2016 TripAdvisor review

A good place to stay because is near the airport and the price of the cab until the hotel is around 10 dollars but the price of the things inside the room are very very expensives they should charge a little less for sure.

Dear Kiko M., We would like to thank you for sharing in detail your experience with us at TripAdvisor. We truly appreciate your open and honest feedback about your experience at our hotel. Best regards, Marcio Ramalho

Welcoming

TripAdvisor rating 5.0/5

teciaborges Solo travel - 12/04/2016 TripAdvisor review

I like everything, especially the service! My sugestion is that the reception maybe have more persons for a better attendance. I intent come back in another trips. The location is near to the airport and the building installations are excellents.

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