Veranda High Resort Chiang Mai - MGallery 5 stars

Customer review rating 4.4/5 4,673 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Veranda High Resort Chiang Mai - MGallery
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Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Services for children
  • Air conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Dry cleaning / Ironing (Nearby)
  • Boutiques/shopping
  • Porter
  • ConciergePaying
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
  • Bicycles rental
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
Information message

Hotel location

Veranda High Resort Chiang Mai - MGallery

192 Moo2 Banpong Hangdong
50230
chiang mai
thailand

Tel: +666653365007

Fax: (+66)53365362

Check-in from 14h00

Check out up to 12h00

  • Local Red cars :  Red line bus Chang Puek

  • By plane

    CHIANGMAI INTL APT At 15km / 9.32 miles

GPS :18.743035, 98.891324

Our accommodation(s)

Nestled discretely in the natural landscape, the 69 large contemporary rooms and pool villas all have a seamless indoor outdoor flow to the stunning surroundings. Features include separate rain shower, LCD TV, DVD player, ipod-dock and complimentary WiFi.

VALLEY DELUXE ESCAPE, 2 Single Beds, facing a replica of the old fortress wall View

  • Max. number of persons: 3
  • Area: From 58 / 624 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

VALLEY DELUXE SCENERY, 1 King Bed, Mountain View

  • Max. number of persons: 3
  • Area: From 58 / 624 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

VALLEY DELUXE SCENERY, 2 Single beds, Mountain View

  • Max. number of persons: 3
  • Area: From 58 / 624 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Rooms

Our restaurants and bars

THE HIGHER ROOM

Type of cuisine: International

The Higher Room restaurant is set high above the resort where you can feel the hug of the mountains. Indoor or al fresco dining as you sample international cuisine and fine old and new world wines.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Non contractual photo

The resort's Lobby Bar with its unique design and open terrace area is the perfect place to relax, soak in the surroundings and chat over a drink.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SWIMMING POOL

Non contractual photo

The infinity pool and bar provides a swim and a drink with the ultimate view. Looking out to the mountains and valley, it is the perfect place to enjoy a variety of cocktails and light snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 300

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Veranda High Resort Chiang Mai - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,673 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,287 reviews

Poor in room facilities

Customer review rating 4.4/5

Jirapannee S. Couples - 20/10/2020 Confirmed reviews ALL

Good environment , good view, good breakfast and good staffs . Poor in room facilities : air condition is bad , at night seems like only fan is working . The worst is the hot/cold shower .. the water temperature is not stable . It runs hot and cold all the time while showering. Very disappointed.

Awesome stay

Customer review rating 4.4/5

Chanoknart T. Families - 20/10/2020 Confirmed reviews ALL

well-decorated hotel with helpful staffs, very friendly environments for kids and family

Dear Chanoknart T., Thank you for stayed with us at Veranda High Resort Chiang Mai - MGallery and taking the time to give us a review. We are glad that you enjoyed your stay and appreciate your feedback. We hope your travel will bring you back to Chiang Mai in the near future and Veranda High Resort Chiang Mai – MGallery will be your first choice of accommodation. Kind regards, Aphichash Srimouang Executive Assistant Manager

Excellent service. Over expected experience in hotel.

Customer review rating 4.4/5

Jenny C. Families - 19/10/2020 Confirmed reviews ALL

Thank you for caring on our special occasion celebrate my mom BD at your hotel. Love the bed decor with hanging flag BD and cake. My mom And my son enjoyed and loved so much. Thank you for your caring

Very nice and welcome place, Isolated from city but not so far.

Customer review rating 4.4/5

Phongphot Families - 19/10/2020 Confirmed reviews ALL

Warm welcome by all hotel staff member. Located on the hill which surrounded by natural. Fantastic swimming pool and view. Nice breakfast especially on Sunday morning which full of interesting Thai food. A bit boring due to less activity to do during stay

Dear Phongphot W., It was a pleasure having you as our guest and thank you for your time to share this fantastic feedback of your recent stay at our hotel. We are very happy to be a part of your memorable journey to Chiang Mai. At the same time, we also very much appreciates your comment for our further improvement. Thank you again for sharing your experience and we all hope to have an opportunity to welcome you back again in the future. Kind regards, Aphichash Srimouang Executive Assistant Manager

Nice scenery

Customer review rating 4.4/5

Nathtakritta Families - 14/10/2020 Confirmed reviews ALL

The view of main swimming pool is superb. Staff are helpful and fast service. The cleanliness and lighting can be improved. Room pool and terrace area could be scrubbed and clean. The wardrobe for refrigerator need refurbished. The location of electric socket are not convenient to use. The staff tell us that some part of minibar is included but there is price list of those minibar items which cause confusion to us. Also staff should have guided us on room lighting as we had difficulty turning of the floor lamp. There should be one more rubbish bin in around sofa/minibar area. There should be a big mirror on dressing table. Toothbrush quality really need improved. The depth of face wash sink could be deeper to prevent water splashing when the tap is on. There can be more lighting on the bathroom as some area is still not bright enough e.g. big mirror, rain shower section. The window side in rain shower need scrubbing to remove stain. The tv remote control has low battery. The insect net at terrace door is ripped. We cannot find switch to turn on the light in front of our room and it is quite dark. The jacuzzi is not strong enough and there is mini insect in pool water

Good stay

Customer review rating 4.4/5

Wanwisa L. Families - 14/10/2020 Confirmed reviews ALL

All staffs are very kind and good. Our family are very happy.

Dear Wanwisa L., Thank you for your valuable time to share this wonderful feedback. It gives us a great pleasure to learn that your recent stay at our hotel was thoroughly enjoyable. My team and I hope you will return to Chiang Mai again and Veranda High Resort Chiang Mai - MGallery will remain your choice of accommodation. Kind regards, Aphichash Srimouang Executive Assistant Manager

Great services

Customer review rating 4.4/5

Jidapa S. Friends - 14/10/2020 Confirmed reviews ALL

very impress especially services, well train and service mind., will be back for sure

Dear Jidapa S., The entire staff and I would like to express our sincerest appreciation for your continual support to our hotel. We are beyond delight to learn that you were impressed with the service we provided. Thank you very much again for your return and we look forward to welcoming you again for another memorable stay in Chiang Mai. Kind regards, Aphichash Srimouang Executive Assistant Manager

Good stay

Customer review rating 4.4/5

Santichai C. Friends - 13/10/2020 Confirmed reviews ALL

Check in and check out were smooth The room was nice and clean The Service of the restaurant during dinner was very good , Even though it’s a bit packed during lunch that time Breakfast was ok, not very outstanding . Please add full list of eggs menu at eggs station. Also, i found no social distancing being conducted there Lastly, night has not yet been added into my Accor membership

Dear Santichai C., Thank you very much for your visit and feedback after recent stay at Veranda High Resort Chiang Mai - MGallery. We are glad to know that overall stay was great. And very much appreciates your suggestions on food, social distancing and hotel information upon check in, we address all for our further improvement. Regarding to your point, our team member will find out and contact you shortly. Thank you again for sharing your experience and we do hope to have an opportunity to welcome you back again in the future. Kind regards, Aphichash Srimouang Executive Assistant Manager

food not upto standard

Customer review rating 4.4/5

Punya Families - 13/10/2020 Confirmed reviews ALL

hotel overall is good lack of maintenance (lighting) food (both breakfast and dinner) is not upto standard. seems to be 3 stars.

Dear Punya K., Thank you very much for your visit and feedback after recent stay at Veranda High Resort Chiang Mai - MGallery. We are glad to know that overall stay was great. And very much appreciates your suggestions on lighting and food quality for our further improvement. Thank you again for sharing your experience and we do hope to have an opportunity to better serve you again in the future. Kind regards, Aphichash Srimouang Executive Assistant Manager

Good stay

Customer review rating 4.4/5

Pailynn D. Families - 12/10/2020 Confirmed reviews ALL

Good stay but it is far from the city.

Dear Pailynn D., We very much appreciate your feedback after recent stay at Veranda High Resort Chiang Mai - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Khun Ton. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Good room and service

Customer review rating 4.4/5

Perlestot Couples - 11/10/2020 Confirmed reviews ALL

room service food was great, very good taste. I love the space in the room.

Dear Parin K., Thank you very much for your very nice feedback after stay at Veranda High Resort Chiang Mai - MGallery. It is always a pleasure to receive positive feedback from our valued guest. The chef would be very happy to read your feedback and thank you very much for pointing out about coffee for our further improvement. We look forward to welcoming you again for another memorable stay in Chiang Mai. Kind regards, Aphichash Srimouang Executive Assistant Manager

Great service from all staff,

Customer review rating 4.4/5

Anonymous Couples - 10/10/2020 Confirmed reviews ALL

Great food and service especially f&b staff

Dear Valued Guest, Thank you very much for your very nice feedback after stay at Veranda High Resort Chiangmai - MGallery. It is always a pleasure to receive positive feedback from our valued guest. We are very proud of the warm hospitality and exceptional service we offer, and I shall certainly pass on your feedback to our team members. We look forward to welcoming you again for another memorable stay in Chiang Mai. Kind regards, Aphichash Srimouang Executive Assistant Manager

Good stay Good vibes Nice Atmosphere

Customer review rating 4.4/5

Ngamtida S. Couples - 09/10/2020 Confirmed reviews ALL

Good stay Good vibes Nice Atmosphere Nice Staffs

Dear Ngamtida S., Thank you very much for your very nice feedback after stay at Veranda High Resort Chiangmai - MGallery. It is always a pleasure to receive positive feedback from our valued guest. We are very proud of the warm hospitality and exceptional service we offer, and I shall certainly pass on your feedback to our team members. We look forward to welcoming you again for another memorable stay in Chiang Mai. Kind regards, Aphichash Srimouang Executive Assistant Manager
Customer review rating 4.4/5

Piyapat C. Families - 09/10/2020 Confirmed reviews ALL

unfortunately that night the electricity was power off twice and i wait for the first time around 30 mins, and second time happened around 4 am., its made me and my family couldn’t get sleep well. On the other hand i appreciate for the service that staff are very nice, they offer us for others new rooms and provide the room for us to let us back to rest along 2nd October but we couldn’t back cause our plan.

Dear Piyapat C., Thank you for taking the time to tell us about your experience at the Veranda High Resort Chiang Mai - MGallery. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Your suggestions on providing the electricity generator in residence zone is very much appreciates. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Aphichash Srimouang Executive Assistant Manager

Natural therapy

Customer review rating 4.4/5

Suthida W. Couples - 07/10/2020 Confirmed reviews ALL

Appreciated your service mind if every staffs. Thank you for decorated “happy honeymoon” on our bed and surprised cake to us. We are very very happy !!!

Dear Suthida W., Thank you very much for your very nice feedback after stay at Veranda High Resort Chiangmai - MGallery. It is always a pleasure to receive positive feedback from our valued guest. We are very proud of the warm hospitality and exceptional service we offer, and I shall certainly pass on your feedback to our team members. We look forward to welcoming you again for another memorable stay in Chiang Mai. Kind regards, Aphichash Srimouang Executive Assistant Manager

Good experience!

Customer review rating 4.4/5

Anonymous Couples - 04/10/2020 Confirmed reviews ALL

Nice staff, wonderful scenery, good sevice

Dear Valued Guest, Thank you for your feedback after recent stay with us, we are glad to read that our staff provide you with their best service and that we could in exceed all your expectations. Thank you again from Veranda Chiang Mai's family for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Absolutely Stunning Resort

Customer review rating 4.4/5

Tom Couples - 04/10/2020 Confirmed reviews ALL

I loved staying here so much! I can't wait to come home. The pool, staff, and grounds are wonderful!

Dear Tomas A C., Thank you for your feedback after recent stay with us, we are glad to read that our staff provide you with their best service and that we could in exceed all your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Good stay

Customer review rating 4.4/5

Weerasak Solo - 01/10/2020 Confirmed reviews ALL

This is one of my top list which I want to visit. I had wonderful relaxing experience with this hotel during my stay. Staffs were friendlyand helpful especially front desk. Infinity pool is fantastic and enjoyable. I am really satisfied with this holiday.

Dear Weerasak S., Thank you very much for your visit and it is always a pleasure to receive positive feedback. I will share your praise with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Peaceful stay

Customer review rating 4.4/5

Princh Couples - 28/09/2020 Confirmed reviews ALL

The resort is quiet and peaceful, I really enjoy with the room, gym, and pool. I stayed here for 2 nights, breakfast on Saturday is not much variety, but on Sunday morning is great.

Dear Princhanok A., Thank you very much for your valuable time to share this wonderful feedback. It gives us a great pleasure to learn that your recent stay at our hotel was thoroughly enjoyable. We also very much appreciates you comments on a variety of food for our further improvement. We hope your travel will bring you back again to Chiang Mai and Veranda High Resort Chaing Mai - MGallery will be your first choice of accommodation. Kind regards, Aphichash Srimouang Executive Assistant Manager

Great vacation ever

Customer review rating 4.4/5

Sariya S. Families - 28/09/2020 Confirmed reviews ALL

We had a great time at Veranda, Chiang Mai. The staff there were very nice and helpful. When we had some problem with the water leaking from the ceiling, staff were ready to help and fix it. During the stay, staff kept smiling and greeting that made me feel welcome. However, they surprised my mom with a piece of cake as I requested in advance.

Dear Sariya s., Thank you very much for your visit and feedback. We are glad to know that your family and you had a great time at our little retreat in the hills of Chiang Mai. We also appreciates your suggestions about jacuzzi for our further improvement and do apologize for your inconvenience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

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