グランド メルキュール 済南 サンシャイン 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 144 件のレビュー

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グランド メルキュール 済南 サンシャイン - Image 4
No 33 Sunshine New Rd, Huaiyin District, 250022 済南, 中国

説明

ホテルのその他の情報

  • 済南の西部商業中心街にあります。

  • 済南西駅までわずか15分で行くことができます。

  • 近隣の山々を見渡せる333の客室をご用意しております。

  • 最新設備を備えた700m²の柱のないグランドボールルーム。

  • 無料Wi-Fi全館完備。接続するデバイスの制限なし。

当ホテルの客室

ホテル所在地

グランド メルキュール 済南 サンシャイン

No 33 Sunshine New Rd, Huaiyin District
250022 済南
中国

GPS:36.644446, 116.9821

電話番号
ファックス +86 531 6689 8811

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  144 件のレビュー

トリップアドバイザーの評価  4.0/5  107 件のレビュー

Nice Staff Service

トリップアドバイザーの評価 5.0/5

TorpongCh ビジネス - トリップアドバイザー認証口コミ

Room is in very good condition, well cleanliness and good logical elecrical switch right away. All facilities are very good except thought of no cooling condition for the air conditioner system. Weather is cold but room is hot for some person then makes too bad living. Open window is helpful to cool down room temperature - but should not be the way to manage under this hotel.

Clean and Comfortable

トリップアドバイザーの評価 4.0/5

ROCruiser Couples - トリップアドバイザー認証口コミ

We just had a short overnight stay here at this hotel while in Jinan on a private tour. Room was clean and comfortable and the location seemed to be convenient in the city. Breakfast was good although a little crowded. Good hotel to spend the night.

Dear guest, we are very delighted to hear your nice comments！Since the opening , under the leadership of Accor hotels group, Hotel has been focusing on upgrading service delivery all the time, so that all hotel staff has been engaging to provide a home away from home service for every single guest in terms of the clean & comfortable room and various variety breakfast, etc., which are all praised by many travelers. Hotel is located at Western Business Center,equipped with convenient shopping mall and transportation that ensures your traveling & life in Jinan. Oasis Restaurant is crowd sometimes when only hotel is full of the company/ meeting/group guests. Thanks for your great understanding and feedback , looking forward to your next stay with us.

Excellent location - best food - best room and hospitality service

トリップアドバイザーの評価 5.0/5

MaBar2013 ビジネス - トリップアドバイザー認証口コミ

as a repeater they gave me a warm welcome - First of all I was happy to have english speaking staff at reception, restaurants and services, Le Chinois Restaurant with Chef Bruce served very best fine chinese cuisine and the breakfast and lunch buffetts were excellent, from french specialities to international varieties. For our business best location in Jinan. On the way to Qufu Confucius city best location but not in city center. Oasis served best german Weissbier and drinks. Thanks to the friendly and helpful staff who helped us as non chinese speaking best way. We will book again.

Will Definitely Come Back

トリップアドバイザーの評価 4.0/5

CalvinHamit ビジネス - トリップアドバイザー認証口コミ

Check in process was quick and efficient. The staff who checked me in was really nice and very funny guy. The room itself is a little dark as they are not enough lighting I believe but overall it was a very comfortable room. The room size is good, the bed is comfortable, the AC is cool and the shower pressure is also good. The only down side is that they dont have much English channel. Housekeeping staff was also very helpful and nice. She even remembered by special request every day when she make up my room (I requested for extra coffee and soap on the first day and she did it again without me asking on the second day). Room service was also served in a timely manner and the food taste good, or at least way much better in hotel in general. Breakfast in this hotel was a total mess. No one will help you to get a table, you need to look for a table yourself and for a solo traveler, sometimes when you already sat on a table and leave to get something to eat, there will be another Chinese guest sitting on your table. I mean, where is the hotel staff? Aren't they supposed to help to tell the other guests that the seat is taken? The selection itself is also decent. They have a very limited western selection. Concierge staff were all very nice and helpful. I can see they genuinely tried their best to communicate in English with their limited English vocab. I really appreciate their effort. Location wise, this hotel is located not in the center of Jinan but on a quiet residential area. There are also 2 shopping malls within walking distance from the hotel where you can find both Western and Chinese cuisine. Overall this is a very recommended hotel. Really worth the money spent.

Grand Mercure

トリップアドバイザーの評価 3.0/5

Ek T トリップアドバイザー認証口コミ

At first sight ,the hotel was looked old from outside. My host company booked this hotel for me for 2-3 days business meeting. Location was not in the city center,not recommend for sight-seeing traveler. Room inside also looked old , especially the bathroom. Bed and pillow were good enough for overnight staying. The room sound proof was not good , the noise from room beside can be heard. Check-in can be done early morning with some waiting. The TV is in analog era , need to be modernized. The international well-known channels were included. I asked the front officer to call the taxi to some attraction point in the city, The private taxi has been call instead of public taxi in a very short time. The front told me that in rush hour the public taxi was busy. I accepted such private taxi with agreed 40 RMB fare in front of the front officer but when arriving the driver required 50 RMB fare. The hotel should control such drivers who waiting the passenger at the hotel entrance. (normal fare by public taxi is around 20 RMB) This is one of the hotel good view. The breakfast and dinner buffet were not bad , ACCOR PLUS card benefit is applicable. In general , not so good impression with this hotel.

Dear guest, thank you for taking the time to tell us about your experience at the Grand Mercure Jinan Sunshine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The hotel has entered into a mature operation period, so there are some aging phenomena in the room facilities and equipment. Please rest assured, we are taking measures to improve it. We are strengthen the maintenance of guest room facilities and equipment in the daily work. For the private taxi problem, they are the registered special car driver on the taxi platform. We expressly states that they are not allowed to solicit business in hotel area. Thank you for telling about this problem, we will take actions to stop them in the future. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 497 件のレビュー 9.4/10 ロケーション
  • 986 件のレビュー 8.5/10 客室
  • 1,164 件のレビュー 9.3/10 サービス
  • 473 件のレビュー 9.1/10 清潔さ
  • 375 件のレビュー 8.5/10 朝食
  • 222 件のレビュー 8.5/10 お値打ち度
  • 189 件のレビュー 7.4/10 料理
  • 9 件のレビュー 6.2/10 バー＆飲料

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