Grand Mercure Phuket Patong

Grand Mercure Phuket Patong 5 stars

Customer review rating (ALL Rating) 4.7/5 807 reviews

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Hotel extras

  • Only property where offers Pool Villa experience in Patong!

  • Blissful mind and joyful body at award-winning Ryn Spa

  • Creative themed meetings in various venues provide

  • Spoil your kids with kids meals, fun activities and more

  • Free flow & unique beverage experience with MyGlass Package

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Grand Mercure Phuket Patong

1 Soi Rat U Thit 200 Pi 2, Patong, Kathu, Phuket, Thailand 83150
83150 PHUKET
Thailand

GPS:7.888059, 98.29618

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

BUBBLES

The restaurant serves a wide breakfast (from 06:30 to 10:30) which includes freshly brewed coffee and homemade bakeries. It has an a la carte menu which includes authentic Thai, European and Asian cuisine, such as homemade pastas and Chinese noodles.

Our accommodation(s)

Each room at Grand Mercure Phuket Patong features a 40' LCD satellite TV, sofa, mini bar, safe, bathroom with bathtub and/or shower, free WiFi access and stunning pool views. Connecting room options are also available on request. Our Deluxe Pool access room includes privileges such as express check-in and facilities like private sundeck and complimentary WIFI. Connecting and twin rooms are available upon request. Up to 2 adults and 1 child.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  807 reviews

TripAdvisor Rating  4.5/5  2,937 reviews

Super helpful staff

TripAdvisor rating 5.0/5

Zoee27 Families - TripAdvisor review

Fantastic stay with super helpful staff. Of particular note was Kae who saw us taking a slightly longer route to get the wheelchair out. Very quietly a new ramp was constructed both to create a shorter path and to assist with easier access to the room. Totally unexpected and so thoughtful. Nothing was too hard. Sai knew us well and memorised our drink order for dinners. Wonderfully attentive during dinners. No negatives to our stay other than having to leave to go home.

Excellent

TripAdvisor rating 5.0/5

joannawU7022WW TripAdvisor review

We were very satisfied during our stay in this hotel and we will come back for sure. We had a great, Beautifull room -702, the breakfast was also fantastic. Also pool for Kids was wonderfull. Aspecially a Hugo (our son) thanks for director of rooms , Mrs Kemika for her hospitality and amazing, hight quality service. Thank You!

Dear joannawU7022WW Thank you very much for sharing your enthusiastic review with us! We are glad to receive your compliments on our breakfast, kid facility, for Hugo :) and towards hospitable service of our staff members. We will share your comments and thank the entire team, especially with Ms. Kemika who will surely be pleased to receive your compliments. We hope to have the chance welcoming your family back here soon! Warm regards, Guest relations team

Staff went above and beyond

TripAdvisor rating 5.0/5

raymondl419 Couples - TripAdvisor review

4/5 but 1 bonus star for staff service Set up the bed and came up with a cake for our special occasion. Rooms are on the smaller side compared to other big name hotel/resorts. Breakfast is good Did not check the gym. There is a water slide for kids

Dear raymondl419 Many thanks for taking the time to share your experience after recent stay at our property! We are glad to hear that you enjoyed the breakfast and also attentive service of our dedicated team went beyond your expectation. Thank you once again for your support, we are all looking forward to welcoming you back in a near future! Best regards, Guest relations team

Dear betty

TripAdvisor rating 5.0/5

Robertben123 Solo travel - TripAdvisor review

Its a splendid hotel very clean beautiful pool the breakfast is delicious and the staff are helpful and nice specially lady Betty in the front desk she was so polite and patient with me thanks very good hotel

Dear Robertben123 Thank you very much for choosing our property and for sharing a positive review. We are happy to know that you enjoyed many aspects of the hotel, especially warm service of our dedicated team, Betty. Look forward to having the opportunity to be able to host you again in the near future! Best regards, Guest relations team

Room clean , friendly staff

TripAdvisor rating 5.0/5

phuetthiyaporn H Couples - TripAdvisor review

Thank you Deeda,Yoga instructor of The Grand Mercure hotel for the teaching basic yoga, feeling great after yoga class. Highly recommend for everyone who like healthy style, definitely coming back this hotel. also gym staff very helpful.

Dear phuetthiyaporn H Thank you very much for sharing your positive feedback and recommending us. Your positive comments are very much appreciated and we are happy to know that you felt relaxed and enjoyed the yoga class by Deeda. Please stay assured that we will thank her on your behalf. It was a real pleasure to host you and we are already looking forward to welcoming you back! Best regards, Guest relations team

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Other web-users rate our hotel

  • 400 reviews 9.4/10 Location
  • 540 reviews 7.8/10 Room
  • 837 reviews 9.4/10 Service
  • 16 reviews 9/10 WiFi
  • 391 reviews 9.2/10 Breakfast
  • 258 reviews 8.7/10 Food
  • 240 reviews 8.2/10 Cleanliness
  • 156 reviews 7.5/10 Amenities

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