Grand Mercure Phuket Patong 5 stars

Customer review rating (ALL Rating) 4.6/5 1,250 reviews

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Description

Hotel extras

  • Only property where offers Pool Villa experience in Patong!

  • Blissful mind and joyful body at award-winning Ryn Spa

  • Creative themed meetings in various venues provide

  • Spoil your kids with kids meals, fun activities and more

  • Free flow & unique beverage experience with MyGlass Package

Our accommodation(s)

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Hotel location

Grand Mercure Phuket Patong

1 Soi Rat U Thit 200 Pi 2, Patong, Kathu
83150 Phuket
Thailand

GPS:7.888059, 98.29618

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

BUBBLES

The restaurant serves a wide breakfast (from 06:30 to 10:30) which includes freshly brewed coffee and homemade bakeries. It has an a la carte menu which includes authentic Thai, European and Asian cuisine, such as homemade pastas and Chinese noodles.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,250 reviews

TripAdvisor Rating  4.6/5  3,705 reviews

Certificate of excellence 2024

Memorable stay!

TripAdvisor rating 5.0/5

Explorer67158101548 TripAdvisor review

The hotel is beautiful and very well placed to access all prime locations. The hotel team, particularly Oil and Teya from front office team were extremely forthcoming and helpful to make the stay memorable! Thanks Grand Mercure team. Kids package was a delight.

Yes I would return

TripAdvisor rating 4.0/5

ikarus_rising67 Friends getaway - TripAdvisor review

Great rooms very central Had a pool swim up room Bathrooms in need of attention Breakfast staff great but sometimes need reminding of your coffee orders They get forgotten Top ups on breakfast buffet can also be slow but overall very good breakfast Pool bar staff can be unfriendly and non responsive but I would stay here again Very central and all services and dining within walking distance

Amazing

TripAdvisor rating 5.0/5

leanne w Families - TripAdvisor review

We were a party of four and had two swim out rooms next to each other I did request this and the hotel was very accommodating these were perfect. I couldn’t fault the service Staff were amazing Breakfast was amazing with lots of variety for all.

Great service and hospitality

TripAdvisor rating 5.0/5

Sue S TripAdvisor review

I been in Grand Mercure Phuket Patong from 9th May to 12th May. Very happy with the excellent service. Especially your staff Sita Chaytri I would like to mention her service and hospitality was very pleasant and definitely will continue going to Grand Mercure as well as recommend to my friends and relatives too. Anyway it’s my seventh visit to you hotel and will continue going .

Dear suesM8633PQ, Thank you for your kind review regarding your recent stay at Grand Mercure Phuket Patong. We are delighted to hear that you impressed our excellent service and pleasant hospitality by "Sita Chaytri". Your loyalty is truly appreciated, and we are grateful for your recommendations to friends and family. We look forward to welcoming you back for your eighth visit soon. Grand regards, Guest Experience Team Grand Mercure Phuket Patong

Home away from home!

TripAdvisor rating 5.0/5

Grace B TripAdvisor review

Great location. Within walking distance to everything. A smooth and wonderful experience being in this place. Thank you Laila and Ar for taking good care of all my needs for breakfast. The rest of the staff are friendly with beautiful smiles all around. See you next time 😍

Dear gracebF3099UP, Thank you very much for your kind review at Grand Mercure Phuket Patong! We are thrilled to hear that you enjoyed your stay and found our convenient location. It's wonderful to know that "Laila and Ar" contributed positively to your breakfast experience. We look forward to welcoming you back to your home away from home! Grand regards, Guest Experience Team Grand Mercure Phuket Patong

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Other web-users rate our hotel

  • 1,034 reviews 9.3/10 Location
  • 1,296 reviews 6.1/10 Room
  • 1,428 reviews 8.7/10 Service
  • 10 reviews 6.9/10 WiFi
  • 716 reviews 9.4/10 Breakfast
  • 597 reviews 4.8/10 Comfort
  • 532 reviews 5.9/10 Cleanliness
  • 507 reviews 8.6/10 Food

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