Grand Mercure Phuket Patong 5 stars

Customer review rating (ALL Rating) 4.6/5 1,083 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Only property where offers Pool Villa experience in Patong!

  • Blissful mind and joyful body at award-winning Ryn Spa

  • Creative themed meetings in various venues provide

  • Spoil your kids with kids meals, fun activities and more

  • Free flow & unique beverage experience with MyGlass Package

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Grand Mercure Phuket Patong

1 Soi Rat U Thit 200 Pi 2, Patong, Kathu, Phuket, Thailand 83150
83150 PHUKET
Thailand

GPS:7.888059, 98.29618

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

BUBBLES

The restaurant serves a wide breakfast (from 06:30 to 10:30) which includes freshly brewed coffee and homemade bakeries. It has an a la carte menu which includes authentic Thai, European and Asian cuisine, such as homemade pastas and Chinese noodles.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,083 reviews

TripAdvisor Rating  4.5/5  3,192 reviews

Certificate of excellence 2023

A very happy stay

TripAdvisor rating 5.0/5

OOHx Couples - TripAdvisor review

We stayed here for the final leg of our holiday. What a treat this hotel is. The customer service is superb throughout and the housekeeping is excellent. High tea on an afternoon was a nice touch. Thank you Nan and Pear and the rest of the staff for being so friendly. Didn’t love Phuket but would definitely recommend this hotel.

Dear OOHx Thank you very much for writing such a positive review following your recent stay and strong recommendation. We are pleased to hear you had a pleasant time at our property and found our service is awesome. We will definitely thank the entire team especially with housekeeping team, Nan & Pear on your behalf. Should your travels bring you back to Phuket, please feel free to contact any of us prior to your arrival. Warm regards, Guest relations team

Best Seafood Buffet in Patong 🎉

TripAdvisor rating 5.0/5

sudarat p TripAdvisor review

Excellent dinner buffet and service. The staff there was very friendly and corporative. A special thanks to Far, Ying, Bess and Bell (Manager) I recommend this seafood buffet at Grand Mercure Patong Phuket.

Dear 591sudaratp Thank you very much for your super nice comments and recommending us ! We are happy to learn you enjoyed both the quality of our popular Grand Seafood buffet and the friendly service from Far, Ying, Bess and Bell! We are looking forward to welcoming you back in a near future. Best regards, Guest relations team

Great hotel

TripAdvisor rating 5.0/5

יעקב א TripAdvisor review

Hi, I had recommendations for this hotel. It is a lovely hotel, great atmosphere, very clean and great staff and food. I met Betty when I did the check in, she was very kind, helpful and she is very pretty! Thank you

Dear _O9143NW Thank you very much for your lovely feedback comments! We are glad to hear you had a wonderful experience here and enjoyed many aspects of our property. We will also take this opportunity to thank Betty on your behalf. We hope to have the chance welcoming you back in a near future! Best Regards, Guest relations team

Great experience

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

All the staffs were so nice , wonderful experience, will definitely come back again when I visit Phuket!

Dear valued guest, Thank you very much for your wonderful comments! We are delighted to hear you had a pleasant time at the property and found our team fantastic! Should your travels bring you back to Phuket, please feel free to contact any of us prior to your arrival. Warm regards, Guest relations team

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Staff went out of there way to meet our needs

Dear valued guest, Many thanks for your awesome comments! It is grateful to hear you had a great stay and found our team fantastic! Should your travels bring you back to Phuket, please feel free to contact any of us prior to your arrival. Warm regards, Guest relations team

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Other web-users rate our hotel

  • 895 reviews 9.4/10 Location
  • 1,415 reviews 7.6/10 Room
  • 1,642 reviews 9.1/10 Service
  • 21 reviews 8.9/10 WiFi
  • 688 reviews 9.3/10 Breakfast
  • 683 reviews 8.2/10 Cleanliness
  • 649 reviews 8.9/10 Food
  • 521 reviews 8.8/10 Vibe

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