ibis Leiden Centre Hotel 3 stars

Customer review rating 4.3/5 1,370 reviews

ibis Leiden Centre
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Room 1

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Hotel extras

  • Free WiFi

  • Bike rental

  • Located in the city centre

  • 20 minutes drive from Schiphol Amsterdam Airport

  • Breakfast from 04:00 am to 12:00

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • SCHIPHOL AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
Leisure and activities
  • Indoor heated pool (Nearby)
  • Well-beingPaying
  • Bicycles rental (Nearby)Paying
  • Ski hire facilities (Nearby)Paying
Catering
  • BreakfastPaying
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • Conventions hotel
  • Copy/print service available

Hotel location

ibis Leiden Centre

Stationsplein 240-242
2312 AR
leiden
netherlands

Tel: +31715160000

Fax: (+31)71/5120990

Check-in from 14h00

Check out up to 12h00

  • LEIDEN CENTRAL :  LEIDEN CENTRAL

  • By plane

    SCHIPHOL AIRPORT At 30km / 18.64 miles

  • By plane

    SCHIPHOL AIRPORT At 30km / 18.64 miles - Shuttle paying

  • By train

    LEIDEN CENTRAAL At 0.1km / 0.06 miles

  • By train

    LEIDEN CENTRAL At 0.1km / 0.06 miles

GPS :52.164255, 4.481488

Our accommodations

Warm, comfortable and cozy: the rooms at ibis Leiden Centre are all equipped with the new Sweet Bed by ibis bedding, a bathroom and free WIFI - everything you need for a pleasant stay.

Room with the new ibis double bed

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • High speed internet

Room with 2 single beds equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • High speed internet

Room for one person equipped with the new ibis bed

  • Max. number of persons: 1
  • Area: From 11 / 118 sq ft
  • High speed internet
  • Business Desk

Room with the new ibis double bed and one additional ibis bed

  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • High speed internet
  • Business Desk

Premium Room with city view and a double Sweet bed by ibis

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Views: City side *

* Subject to availability

  • High speed internet
Rooms

Our restaurants and bars

BAR RENDEZ-VOUS

Non contractual photo

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Leiden Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,370 reviews

tripadvisor

TripAdvisor Rating 4.0/5

883 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

No room to swing a cat

TripAdvisor rating 4.0/5

Andrew S 19/02/2020 TripAdvisor review

I have stayed here before and have not had an issue. But this time I was allocated Room 519, which is ridiculously small. You can only access the single bed from one side as the other is against the wall. There isn't much more room on the opposite side There was also a problem with my booking as I had to ask for my drink voucher and was told my points hadn't been put on my account. This was resolved by the helpful staff. My friend who had booked several months earlier had exactly the same problem.

Dear Andrew. I was sorry and concerned to read your feedback and apologise for failing to meet your expectations Hope you will return to our hotel so we can deliver the unparalleled service experience you deserve. Thank you for your feed back Erik Jak Resident manager

Good accommodation, comfy bed and great breakfast. Great location for transport.

TripAdvisor rating 4.0/5

Alison S Business - 10/02/2020 TripAdvisor review

With Ibis you know you will get a comfortable bed with a super shower. Breakfast was good. The rooms are fairly basic, with open cupboard and shelves (no drawers or cupboard door) and the rooms are "identikit" - but if you don't have expectations of rooms with individual style and features, it will meet your needs. Location is great, opposite the station.

Dear Alison, Thank you for your four-star rating and review following your recent stay! I was delighted to read your feedback. We look forward to welcoming you back soon. Erik Jak Resident Manager

Not recommended to stay when the heating is broken and outside temp is around 0 degrees

Customer review rating 4.3/5

Danny Couples - 29/12/2019 Confirmed reviews ALL

Very nice room with everything you need, except that the heater was not working. With an outside temperature of around 0 degrees, we obviously asked the staff for a resolution. They were unable to give one as no other rooms were available.

Very well located hotel, modern, and clean

TripAdvisor rating 4.0/5

paul g Business - 18/12/2019 TripAdvisor review

We have tried many hotels in Leiden, and this IBIS in my opinion is the best value for money and the best located. It is nearby the rail and bus stations, and easy walking distance to the city centre. The hotel is modern and clean with friendly and helpful reception staff

Nice spacious rooms but disappointing

TripAdvisor rating 4.0/5

ericbcham Solo travel - 05/12/2019 TripAdvisor review

The hotel looks promising at first sight - modern, clean and spacious but there were two major problems with my stay. The soundproofing of the rooms leaves a lot to be desired - my neighbour kept banging into the wall between our rooms and woke me up several times between 10 pm and 1 am The shower drain was blocked and one only discovers this a couple of minutes after entering the shower - and then it's too late! Ended up having to wait a long time (probably about 15 minutes) for the water to descend enough for me to be able to rinse the soap off... One would expect that the housekeeping department identifies and resolves this sort of problem when they clean the room.

who runs this place?

TripAdvisor rating 4.0/5

Sightseer761645 Solo travel - 22/11/2019 TripAdvisor review

terrible reception - training a new staff member ok but like I didnt exist.. They took funds from the card I used to reserve and not the one I had available. Accepted that they made a mistake and that this would costs me extra - then challenged me about how much I would lose ! no help at all.

Dear Sightseer, I am sorry on this occasion that you were disappointed with your stay. I treat all feedback with the utmost seriousness and am currently investigating the matter. Please feel free to contact me to discuss this further. Kind regards, Erik Jak Resident manager

Trainspotters delight

TripAdvisor rating 4.0/5

MarsdenMackem Couples - 31/10/2019 TripAdvisor review

Good location for Leiden centre, and Walks in all directions on canals. No tea and coffee a miss Starbucks at the nearby bus/ train stations, busy noisy place if window open .Overall good stay did not have breakfast €16 but enjoyed finding different breakfasts at various prices.

Dear guest, Thank you for your three-star rating and review following your recent stay. We look forward to welcoming you back soon. Kind regards, Erik Jak Resident Manager

Ever reliable

TripAdvisor rating 4.0/5

Ian O Friends getaway - 08/10/2019 TripAdvisor review

Friendly, efficient reception staff. Exceedingly handy for station. Easy to get to Leiden centre. Clean and comfy. Good power showers. Breakfast buffet has usual cold meats and cheese, plus bacon, sausage and eggs.

Thank you Ian, Great to hear you've enjoyed your stay at Ibis Leiden Centre. Kind regards Erik Jak Resident manager

Comfortable hotel - beautiful city

TripAdvisor rating 4.0/5

byegreg Friends getaway - 24/09/2019 TripAdvisor review

This hotel is conveniently located very near to the station. That said it is quiet and we slept well. The room is clean and comfortable and the breakfast is good and varied. Leiden is a delightful city and we would certainly stay again at this hotel.

Dear Greg, Thank you so much for your kind words. We are very happy to read this and appreciate you took the time to write this down for us. We are looking forward to welcome you back in our hotel. Warm regards, Team Ibis Leiden

Easy access to the station

TripAdvisor rating 4.0/5

rowenaw813 Business - 27/07/2019 TripAdvisor review

The room is very basic but functional and clean and it was good to be able to open the window to let in some air. the breakfast is very good and the hotel is easy to find from the station. Staff are helpful.The pillows were too soft.

We thank you for your feedback, we will follow up on the points you have raised and hope to be able to welcome you back with us to convince you that we can do better. Kind regards Erik Jak Resident manager

A stay near the Leiden Central Station

TripAdvisor rating 4.0/5

DrRKWC Business - 23/07/2019 TripAdvisor review

The hotel is simple in terms of facilities. The room is basic although it is clean. The best point is that the hotel is near the Leiden Central station and therefore convenient, especially for people with heavy luggage.

Thank you for staying with us at The Ibis Leiden Centre and for taking the time to share these fantastic comments on TripAdvisor. Have a great day Erik Jak Resident manager

Convenient for leiden

TripAdvisor rating 4.0/5

johncottrell37 Couples - 23/06/2019 TripAdvisor review

Leiden Centre ibis is located opposite the railway station and is conveniently situated to local restaurants the staff were very helpfull and friendly the accommodation was excellent usual ibis standard the breakfast was very good

Thank you very much for your leaving a 4* review

Mean

TripAdvisor rating 4.0/5

Anthony P Couples - 18/06/2019 TripAdvisor review

This hotel is in a convenient position and the staff are friendly and most helpful but this does not mitigate the fact that this is a basically cheap hotel with an expensive price. The room was small and minimally furnished. No kettle, no safe etc.

Dear Anthony P I was sorry and concerned to read your feedback and apologise for failing to meet your expectations. I note you did not like the size of your room booked. We do have a variety of different room categories that offer different sized rooms. Anyway I do appreciate your review of your recent experience at our hotel. Kind regards Erik Jak Resident Manager

Value for money on the edge of the historic centre

TripAdvisor rating 4.0/5

zoltan56 Family - 14/06/2019 TripAdvisor review

Good Ibis package, mysteriously close to the beautiful centre of Leiden. When you arrive it seems like a modern lego hell, but if you go out of the back door and accross the carpark towards the windmill younare soon in Rembrandts birthplace. Word of warning to visitors from England and USA , the car parking machines won't take credit cards or our debit cards, a common problem in Holland, but the machines here won't take cash either despite having a slot. The wonderful reception staff took pity on my plight and allowed me to park overnight in one of the hotel's fifteen minute slots. Breakfast was excellent, the room was immaculate, the staff were very good.

Wow, what a lovely compliment – thank you for sharing your experience with other travellers. It would be fantastic to welcome you back soon. Team Ibis Leiden Centre

Excellent stay

TripAdvisor rating 4.0/5

850ivanr Family - 08/06/2019 TripAdvisor review

It was our eleventh time in the Netherlands, and in this hotel. Here the personnel is always polite, cordial and warm. It is always cozy, comfortable, calm and clean here. Also, the location is superb, because it is situated next to the train station and supermarkets. Breakfasts are delicious.

Thank you so much for your kind words. We are thrilled to hear that you have enjoyed your stay. We very much look forward to welcoming you again to the Ibis Leiden Centre. Team Ibis Leiden Centre

Hotel easy access to city centre

TripAdvisor rating 4.0/5

Navigate27136405670 Family - 29/05/2019 TripAdvisor review

Hotel is Very well located: about a 10min-walking distance fom the city centre, near the Tourism office and the train station and bus terminal. Room is clean and bed is comfortable. Would be good to have some tissue in the bathroom.

Thank you very much for your leaving a 4* review. also your comment regarding the tissue Kind regards Erik Jak Resident manager

confortable and quiet hotel

TripAdvisor rating 4.0/5

jean-marie M Business - 19/05/2019 TripAdvisor review

Good experience with that Ibis, very quiet ( if your room is on the back ) and clean . very Good bed confort and Breakfast Kind and helpful dervice too as a remark the breakfast rate ( 15 € ) is faily high for the overall service

Thank you for taking the time to leave us a review, we really appreciate it.

Great location and everything you need

TripAdvisor rating 4.0/5

_bstearn005 Couples - 16/05/2019 TripAdvisor review

Clean and friendly hotel. Good value and the location to the town and surrounding countryside and Keukenhof gardens was great. Breakfast room was slightly tight for space but the choice of food was very good

Dear Valued Guest, We are so glad to read that you enjoyed your stay with us. We strive to ensure all of our guests have a positive and memorable stay so thank you for sharing your feedback. We hope to welcome you again in the near future. Team Ibis Leiden Centre

Perfect Location

TripAdvisor rating 4.0/5

FarAway15866327467 Couples - 24/04/2019 TripAdvisor review

This IBIS is located about 1 block from the Central train station and bus stops which was perfect for us because we traveled by train to/from Schiphol airport and took the bus to Keukenhof Gardens. The IBIS breakfast was excellent. Numerous restaurants and an Aldi grocery are located close by. The room was standard IBIS, spacious enough, clean and quiet with a comfortable bed. Although we had to request a kettle, there was no charge. Service was very good.

I am glad that you have enjoyed the location as we do too since it is located in the centre of Leiden where all the fun takes place. Thank you very much for your leaving a 5* review May I wish you an amazing day. Erik Jak Resident manager

Visit to Keukenhof

TripAdvisor rating 4.0/5

909pip Friends getaway - 23/04/2019 TripAdvisor review

Wonderful situation just down from the station. Very suitable for travel. The girl on reception was so helpful when I was trying to check in for my flight. Food was great but at our evening meal perhaps the serving could have been bigger.

Dear909pip, We are so glad to read that you enjoyed your stay with us. We strive to ensure all of our guests have a positive and memorable stay so thank you for sharing your feedback. We hope to welcome you again in the near future.Kindregards Erik Jak Resident manager
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