ibis Leiden Centre Hotel 3 stars

Customer review rating 4.3/5 1,405 reviews

ALLSAFE approved hotel

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ibis Leiden Centre
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+ 15 Services

Hotel extras

  • Free WiFi

  • Bike rental

  • Located in the city centre

  • 20 minutes drive from Schiphol Amsterdam Airport

  • Breakfast from 04:00 am to 12:00

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Leiden Centre

Stationsplein 240-242
2312 AR leiden

Tel: +31715160000

Fax: (+31)71/5120990

Check-in from 14h00

Check out up to 12h00


  • By plane

    SCHIPHOL AIRPORT At 30km / 18.64 miles

  • By plane

    SCHIPHOL AIRPORT At 30km / 18.64 miles - Shuttle paying

  • By train

    LEIDEN CENTRAAL At 0.1km / 0.06 miles

  • By train

    LEIDEN CENTRAL At 0.1km / 0.06 miles

GPS :52.164255, 4.481488

Hotel services

BAR RENDEZ-VOUS Non contractual photo

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Shuttle
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • No Restaurant
  • One Bar
  • Snack and beverage machine
    • Snack and beverage machine
  • Breakfast
    • Buffet Additional charge
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 118 rooms
    • 2 rooms for people with reduced mobility
    • One family room
    • No connecting room
    • 118 non-smoking rooms
    • 6 floors
  • Languages spoken at the hotel
    • French
    • Dutch
    • German
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • 100% Non Smoking Property
  • Elevator to all floor
  • Desk equipment available
    • Shoe shine machine
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Shuttle
    • AMS Additional charge
    • SCHIPHOL AIRPORT Additional charge
  • Morssingelterrein Additional charge
    • Near the property
    • 250 parking spaces
    • Public
    • Electric car recharging units 3,7 kVA
    • Parking opened 24/7

Our accommodation(s)

Warm, comfortable and cozy: the rooms at ibis Leiden Centre are all equipped with the new Sweet Bed by ibis bedding, a bathroom and free WIFI - everything you need for a pleasant stay.

Our guest reviews for
ibis Leiden Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,405 reviews

TripAdvisor Rating 4.0/5

898 reviews

Great location,

Customer review rating 2.0/5

Roy Business - 29/09/2021 Confirmed reviews ALL

Good location. Good facilities. Disappointed to receive a €70 parking ticket whilst parked In the car park. Upon questioning the front desk, it was explained that the carpark does not belong to Ibis and that a independent company monitors all parking and will issue fines for any vehicle without a valid ticket. This was not explained at checkin. Nor were any signs in place in the hotel to indicate that you have a matter of minutes to obtain a ticket before receiving a fine. I Selected this hotel as its location was near to my work and advertised parking availability. But-- you don't have Parking !

well located

Customer review rating 4.0/5

Silke Friends - 27/08/2020 Confirmed reviews ALL

Very near the city centre, very easy access to bars and restaurants The rooms were small but very clean, all necessities were there.

Good location

Customer review rating 4.0/5

Elizabeth B. Families - 20/08/2020 Confirmed reviews ALL

Very good lovely clean room Staff very helpful

lovely hotel

TripAdvisor rating 5.0/5

MariaFlanagan Couples - 19/08/2020 TripAdvisor review

Warm welcome. Well situated to visit the beautiful city. Difficult to find hotel and then the parking but once there no problems. Road system in Leiden is hard to follow. Could see hotel but couldn't get close. Very clean and good social distancing.

Well located and clean for a Schiphol overnight

Customer review rating 4.5/5

Richard B. Solo - 11/08/2020 Confirmed reviews ALL

Excellent location for a short Dutch experience whilst having an overnight connection from Schiphol. Reached by train, a friendly welcome, and a great small town.

No room to swing a cat

TripAdvisor rating 3.0/5

Andrew S 19/02/2020 TripAdvisor review

I have stayed here before and have not had an issue. But this time I was allocated Room 519, which is ridiculously small. You can only access the single bed from one side as the other is against the wall. There isn't much more room on the opposite side There was also a problem with my booking as I had to ask for my drink voucher and was told my points hadn't been put on my account. This was resolved by the helpful staff. My friend who had booked several months earlier had exactly the same problem.

Dear Andrew. I was sorry and concerned to read your feedback and apologise for failing to meet your expectations Hope you will return to our hotel so we can deliver the unparalleled service experience you deserve. Thank you for your feed back Erik Jak Resident manager

Good accommodation, comfy bed and great breakfast. Great location for transport.

TripAdvisor rating 4.0/5

Alison S Business - 10/02/2020 TripAdvisor review

With Ibis you know you will get a comfortable bed with a super shower. Breakfast was good. The rooms are fairly basic, with open cupboard and shelves (no drawers or cupboard door) and the rooms are "identikit" - but if you don't have expectations of rooms with individual style and features, it will meet your needs. Location is great, opposite the station.

Dear Alison, Thank you for your four-star rating and review following your recent stay! I was delighted to read your feedback. We look forward to welcoming you back soon. Erik Jak Resident Manager

Not recommended to stay when the heating is broken and outside temp is around 0 degrees

Customer review rating 1.0/5

Danny Couples - 29/12/2019 Confirmed reviews ALL

Very nice room with everything you need, except that the heater was not working. With an outside temperature of around 0 degrees, we obviously asked the staff for a resolution. They were unable to give one as no other rooms were available.

Very well located hotel, modern, and clean

TripAdvisor rating 4.0/5

paul g Business - 18/12/2019 TripAdvisor review

We have tried many hotels in Leiden, and this IBIS in my opinion is the best value for money and the best located. It is nearby the rail and bus stations, and easy walking distance to the city centre. The hotel is modern and clean with friendly and helpful reception staff

Nice spacious rooms but disappointing

TripAdvisor rating 3.0/5

ericbcham Solo travel - 05/12/2019 TripAdvisor review

The hotel looks promising at first sight - modern, clean and spacious but there were two major problems with my stay. The soundproofing of the rooms leaves a lot to be desired - my neighbour kept banging into the wall between our rooms and woke me up several times between 10 pm and 1 am The shower drain was blocked and one only discovers this a couple of minutes after entering the shower - and then it's too late! Ended up having to wait a long time (probably about 15 minutes) for the water to descend enough for me to be able to rinse the soap off... One would expect that the housekeeping department identifies and resolves this sort of problem when they clean the room.

who runs this place?

TripAdvisor rating 1.0/5

Sightseer761645 Solo travel - 22/11/2019 TripAdvisor review

terrible reception - training a new staff member ok but like I didnt exist.. They took funds from the card I used to reserve and not the one I had available. Accepted that they made a mistake and that this would costs me extra - then challenged me about how much I would lose ! no help at all.

Dear Sightseer, I am sorry on this occasion that you were disappointed with your stay. I treat all feedback with the utmost seriousness and am currently investigating the matter. Please feel free to contact me to discuss this further. Kind regards, Erik Jak Resident manager

Trainspotters delight

TripAdvisor rating 3.0/5

MarsdenMackem Couples - 31/10/2019 TripAdvisor review

Good location for Leiden centre, and Walks in all directions on canals. No tea and coffee a miss Starbucks at the nearby bus/ train stations, busy noisy place if window open .Overall good stay did not have breakfast €16 but enjoyed finding different breakfasts at various prices.

Dear guest, Thank you for your three-star rating and review following your recent stay. We look forward to welcoming you back soon. Kind regards, Erik Jak Resident Manager

Ever reliable

TripAdvisor rating 4.0/5

Ian O Friends getaway - 08/10/2019 TripAdvisor review

Friendly, efficient reception staff. Exceedingly handy for station. Easy to get to Leiden centre. Clean and comfy. Good power showers. Breakfast buffet has usual cold meats and cheese, plus bacon, sausage and eggs.

Thank you Ian, Great to hear you've enjoyed your stay at Ibis Leiden Centre. Kind regards Erik Jak Resident manager

Comfortable hotel - beautiful city

TripAdvisor rating 4.0/5

byegreg Friends getaway - 24/09/2019 TripAdvisor review

This hotel is conveniently located very near to the station. That said it is quiet and we slept well. The room is clean and comfortable and the breakfast is good and varied. Leiden is a delightful city and we would certainly stay again at this hotel.

Dear Greg, Thank you so much for your kind words. We are very happy to read this and appreciate you took the time to write this down for us. We are looking forward to welcome you back in our hotel. Warm regards, Team Ibis Leiden

Easy access to the station

TripAdvisor rating 4.0/5

rowenaw813 Business - 27/07/2019 TripAdvisor review

The room is very basic but functional and clean and it was good to be able to open the window to let in some air. the breakfast is very good and the hotel is easy to find from the station. Staff are helpful.The pillows were too soft.

We thank you for your feedback, we will follow up on the points you have raised and hope to be able to welcome you back with us to convince you that we can do better. Kind regards Erik Jak Resident manager

A stay near the Leiden Central Station

TripAdvisor rating 3.0/5

DrRKWC Business - 23/07/2019 TripAdvisor review

The hotel is simple in terms of facilities. The room is basic although it is clean. The best point is that the hotel is near the Leiden Central station and therefore convenient, especially for people with heavy luggage.

Thank you for staying with us at The Ibis Leiden Centre and for taking the time to share these fantastic comments on TripAdvisor. Have a great day Erik Jak Resident manager

Convenient for leiden

TripAdvisor rating 4.0/5

johncottrell37 Couples - 23/06/2019 TripAdvisor review

Leiden Centre ibis is located opposite the railway station and is conveniently situated to local restaurants the staff were very helpfull and friendly the accommodation was excellent usual ibis standard the breakfast was very good

Thank you very much for your leaving a 4* review


TripAdvisor rating 2.0/5

Anthony P Couples - 18/06/2019 TripAdvisor review

This hotel is in a convenient position and the staff are friendly and most helpful but this does not mitigate the fact that this is a basically cheap hotel with an expensive price. The room was small and minimally furnished. No kettle, no safe etc.

Dear Anthony P I was sorry and concerned to read your feedback and apologise for failing to meet your expectations. I note you did not like the size of your room booked. We do have a variety of different room categories that offer different sized rooms. Anyway I do appreciate your review of your recent experience at our hotel. Kind regards Erik Jak Resident Manager

Value for money on the edge of the historic centre

TripAdvisor rating 4.0/5

zoltan56 Family - 14/06/2019 TripAdvisor review

Good Ibis package, mysteriously close to the beautiful centre of Leiden. When you arrive it seems like a modern lego hell, but if you go out of the back door and accross the carpark towards the windmill younare soon in Rembrandts birthplace. Word of warning to visitors from England and USA , the car parking machines won't take credit cards or our debit cards, a common problem in Holland, but the machines here won't take cash either despite having a slot. The wonderful reception staff took pity on my plight and allowed me to park overnight in one of the hotel's fifteen minute slots. Breakfast was excellent, the room was immaculate, the staff were very good.

Wow, what a lovely compliment – thank you for sharing your experience with other travellers. It would be fantastic to welcome you back soon. Team Ibis Leiden Centre

Excellent stay

TripAdvisor rating 5.0/5

850ivanr Family - 08/06/2019 TripAdvisor review

It was our eleventh time in the Netherlands, and in this hotel. Here the personnel is always polite, cordial and warm. It is always cozy, comfortable, calm and clean here. Also, the location is superb, because it is situated next to the train station and supermarkets. Breakfasts are delicious.

Thank you so much for your kind words. We are thrilled to hear that you have enjoyed your stay. We very much look forward to welcoming you again to the Ibis Leiden Centre. Team Ibis Leiden Centre

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