Hotel Mercure Mechelen Vé 4 stars

Customer review rating 4.3/5 590 reviews

Hotel Mercure Mechelen Vé
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Hotel extras

  • Free WIFI

  • Wellness with swimming pool, Jacuzzi and sauna

  • Front office is available 24/7

  • Diner in Vé manger and relax in the Vé Lounge

  • Various parking possibilities nearby

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Concierge
Leisure and activities
  • Pool (Nearby)
  • Fitness centre (Nearby)
  • Jacuzzi (Nearby)
  • Babysitting on request
  • Golf course 9 holes (Nearby)
  • Boat excursions
  • Other sports activities
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Copy/print service available
Information message

Due to the current situation, we inform you that our hotel is temporarily closed. For upcoming reservation, the hotel has made all necessary arrangements for your reservation to be transferred to one of our sister hotels and will contact you directly.

Hotel location

Hotel Mercure Mechelen Vé

Vismarkt 14
2800
mechelen
belgium

Tel: +3215200755

Fax: (+32)15/200760

Contact email

Check-in from 15h00

Check out up to 12h00

  • GULDENSTRAAT :  1.2.3.5.7 GULDENSTRAAT

  • By plane

    BRUSSEL AIRPORT At 25km / 15.54 miles

  • By train

    MECHELEN CENTRAAL At 1.5km / 0.93 miles

GPS :51.026504, 4.476798

Our accommodations

Our Cozy rooms (22m²) feature modern amenities which make your stay as comfortable as possible: broadband Internet, phone, a laptop-size safe, LCD TV, beds with mattress and topper... The bathrooms are equipped with walk-in showers. Our Style rooms (> 30 m²) have been decorated combining the finest materials with the utmost care. All Styles feature broadband Internet, phone, a laptop-size safe, LCD TV, beds with mattresses and toppers, bathroom with bathtub and shower

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Deluxe Room for 1 or 2 people

Accessible room
  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
Rooms

Our restaurants and bars

VÉ LOUNGE

Non contractual photo

Bar

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 49

  • Maximum capacity: 25 people

Find out more

Our guest reviews for
Hotel Mercure Mechelen Vé

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

590 reviews

tripadvisor

TripAdvisor Rating 4.0/5

432 reviews

Very well located - Very stylish

Customer review rating 4.3/5

Isabelle Business - 13/03/2020 Confirmed reviews ALL

Nice hotel - Stylish decoration and atmosphere

Very relaxing

Customer review rating 4.3/5

Richard S. Couples - 11/03/2020 Confirmed reviews ALL

Overall excellent! More storage/ shelves would be useful. Staff were excellent. The tiles in the bathroom can be a little slippery when wet - could you provide a rubber mat in the shower.

Excellent - with two minor niggles

TripAdvisor rating 4.0/5

Neil R 20/02/2020 TripAdvisor review

Excellent hotel in the heart of the old city of Mechelen, a really quirky building, an old cigar factory is part of it, great staff and facilities, rooms are spotless, well appointed and very very comfortable, showers are great double sized trays with no curtains, glass walled and very pleasant and controllable. The continental breakfast the way it should be, not the half half hearted attempt supplied in the UK, meaning really good selection of fresh fruit, muesli, fresh cold meats and cheeses, tomatoes, fresh bread, rolls - oh where to stop. The minor niggles - the first room we were given had an open plan bathroom and toilet within the bedroom, no door, fine for some and for singles but not our taste. The plus - we were moved to a different room immediately on request. On arrival - despite the booking and payment being for two adults, the clerk looked slightly puzzled and said are there two staying. We were issued breakfast cards for two with no additional charge so obviously the booking was for two. Both of the two rooms only had one cup for tea / coffee - immediately rectified when mentioned. The room we were moved into, the bathroom door didn't latch so if the window was open it blew open, again when mentioned on departure a note was made with the assurance it wood be sorted. I am absolutely certain it has been. The really good thing is that each issue was dealt with without question, no doubting or discussion - just done which is excellent staff / customer relations. So as titled really excellent experience with what are really minor niggles which were dealt with courteously and professionally.

Dear mister Neil We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I'm sorry for the niggles, but I'm happy that my team solved them in a good way. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hannelore

Great location - great place

Customer review rating 4.3/5

Mika Business - 16/02/2020 Confirmed reviews ALL

Hotel Vé is very authentic location because of its industrial past. Simply a nice place with nice people!

Nice stay

Customer review rating 4.3/5

Anonymous Families - 27/01/2020 Confirmed reviews ALL

Very nice hotel, cool building layout

Very expensive for a room without a window

Customer review rating 4.3/5

Jm Business - 19/01/2020 Confirmed reviews ALL

I was not happy with the standard of the room, which was supposed to be a suite, but was dark and just a large bedroom, in no way could this be considered to be a suite. Very disappointed to be honest.

Dear Mrs. M., Thank you for taking the time to tell us about your experience at the Hotel Mercure Mechelen Vé. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hannelore Verschueren General Manager

Very Nice Stay

Customer review rating 4.3/5

Anonymous Business - 22/12/2019 Confirmed reviews ALL

Our room was well equiped. But as we slept in front of the hotel, we had noise in the middle of the night from drunk people. The Mini Bar seemed not to be cleaned as dirt was found in it.

Customer review rating 4.3/5

Edward Business - 16/12/2019 Confirmed reviews ALL

Fine hotel

Lovely hotel with great location

Customer review rating 4.3/5

Craig S. Couples - 12/12/2019 Confirmed reviews ALL

I was pleasantly surprised with the hotel including the room and the attitude of your staff.

It is ok

Customer review rating 4.3/5

Guido J. Business - 06/12/2019 Confirmed reviews ALL

I was sleeping at the street site, and they already started to empty the glass bins outside with trucks at 6h30. So very noisy. For the rest was the hotel ok.

I would book it again

Customer review rating 4.3/5

Nigel T. Business - 06/12/2019 Confirmed reviews ALL

Ok.

excellent stay

Customer review rating 4.3/5

Patriek Couples - 03/12/2019 Confirmed reviews ALL

great location, clean room, good bed.. had an excellent stay in Mechelen. We'll be back.

Good!

Customer review rating 4.3/5

Peggy L. Business - 18/11/2019 Confirmed reviews ALL

Nice hotel with friendly people in the city center.

Very comfortable room for an overnight stay, excellent location, friendly welcoming staff.

Customer review rating 4.3/5

Pam Couples - 23/10/2019 Confirmed reviews ALL

The room was reasonably spacious with a decent standard of furniture. What the room lacks for a longer stay is storage space. We were there for five nights and many of our things were left on the long table which could easily have had a set of four draws under it at one end. The bedside tables were just blocks without draws (missed opportunity). The walk in shower in the bathroom was great but a grab rail would also help those of us less steady on our feet and a couple of hooks to hang up clothes just inside the door would help. The breakfasts at 20 euros each were more expensive than any I've found in a Mercure hotel so we went elsewhere for a coffee and croissant. Nice touch with he free apples for guests. The staff were always friendly and helpful and we would happily stay there again.

Very comfortable room for an overnight stay, excellent location

TripAdvisor rating 4.0/5

Richard T Couples - 18/10/2019 TripAdvisor review

Mechelen is a wonderful town full of character and the Mercure Mechelen Ve as a converted cigar factory and fish smokehouse is part of that character in a vibrant part of town five minutes walk from the main square. Opposite the hotel and over a foot bridge is the starting point for a river cruise. The rooms have been refurbished well and reasonably spacious with a decent standard of furniture. What the room lacks for a longer stay is storage space. We were there for five nights and many of our things were left on the long table which could easily have had a set of four draws under it at one end. The bedside tables were just blocks without draws. The walk in shower in the bathroom was great but a grab rail would also help those of us less steady on our feet and a couple of hooks to hang up clothes just inside the door would help. The staff were always friendly and helpful and we would happily stay there again.

Great hotel - fabulous restaurant - fantastic staff

TripAdvisor rating 4.0/5

Neil R Family - 03/10/2019 TripAdvisor review

Title probably says it all. Central location, the hotel is based on and has features such as the staircase built in the chimney of and old fish smoke house and cigar factory. The rooms are well equipped and spacious with usable walk in showers and working air conditioning as well as the most comfortable beds I have found. Staff are wonderfully helpful and the service is excellent as is the selection of breakfast items with freshly cooked eggs etc on a griddle as you watch. The food in the restaurant at night - although managed separately to the hotel is accessed internally - is superbly produced and great value. Oh - to return :-)

A boutique hotel away from the over-crowded cities and madness so we could enjoy the relaxation of a Belgium holiday in the picturesque area of Mechelen.

Customer review rating 4.3/5

Sharon Couples - 26/09/2019 Confirmed reviews ALL

We truly enjoyed our stay at the Hotel Mercure Mechelen Ve mainly due to the very friendly & helpful staff at the hotel. Any request we had they were eager to provide information or assistance during our stay. The hotel is small but full of character. Our favorite place was the very charming bar area out in the square in the evening as well as inside at the bar chatting with the barista. We loved exploring Mechelen as well as hoping aboard the train to head to Bruges or Ghent for the day as well as a day trip to Waterloo. So much of Belgium is well located to Mechelen which is full of excellent restaurants & shops within walking distance of the hotel.

New bar arrangements are not good

Customer review rating 4.3/5

Anonymous Business - 15/08/2019 Confirmed reviews ALL

The new bar/food arrangements are not good, its not possible to take a drink in reception anymore and even more difficult to go to the bar and ask for a drink without a table

Dear Paul R., We very much appreciate your comments regarding your stay at the Hotel Mercure Mechelen Vé. Thank you for this. Can you please explain to us, what happened exactly? Since May, we have outsourced our restaurant to give our guests the opportunity to have dinner in our Hotel. But, you can still have a drink in our lounge. Only the restaurant will serve you, not the reception anymore. Thank you again for sharing your experience, and we hope your next visit will be more pleasant for you. Sincerely, Inya Callebaut Front Office Manager

A very noisy room

TripAdvisor rating 4.0/5

111jari Business - 12/08/2019 TripAdvisor review

Very noisy room (#125) room because garage and Its door mechanism (engine) was under the room. Door was busy from very early till very late all the day. Room design was very nice but in the bathroom there was no hand shower. The floor in the shower was very slipery. Handle would be good for safety reasons. Breakfast was good but limited, I missed vegetables.

Excellent short break in a good hotel

Customer review rating 4.3/5

Anonymous Couples - 22/07/2019 Confirmed reviews ALL

No complaints whatsoever. From check into check out everything was fine.

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