ibis Styles London Walthamstow Hotel 3 stars

I've stayed before and it was fine as long as you are in the main building and away from the lift. However, this time, I was near the lifts and most of the night was woken by the lift automated voice "doors opening" as well as the actual noise of the lift. Room was clean (but windows need attention, drafty and a little mouldy).

okay

Unremarkable experience

Hotel is closed to underground and buses so it's very easy to reach London centre. Room was clean, spacious, with comfortable bed and big shower. Continental breakfast is self service with ample choices. Staff are very friendly. The only thing missing is a rubbish bin in the bedroom and perhaps an additional towel per person.

I used the online check in facility and showed the receptionist the online confirmation on my iphone, but he rudely still insisted on photo identity being shown, even though I presented my credit card used to pay for the room. Luckily I had my driving licence to prove who I was, even though I wasn’t driving my car. I pointed out that nowhere on the online check in did it state photo proof was needed just “your key will be ready for you when you arrive” and “remember to bring your debit/credit card”. He was dismissive of my comments and I was left feeling that had I not had photo proof he would have refused entry, very rude and disappointing start to our stay. Unfortunately, this first experience of Ibis has made reluctant to book again.

car parking should be made clear when booking on line, and should be made accessible to book a parking space at reception without a phone..apart from that my stay was satisfactory.

Our first time here at Ibis in London. And we will definitely be back soon. We are both seniors and they offered us the room at the ground floor for our needs without us asking for it which is perfect. It is noise free and has a good sized bed and spacious bathroom. The duty manager at the reception that evening is most welcoming and helpful.

As a silver member the last 3 visits I have not had my complimentary free drink

Pure pleasure

I've stayed in this hotel seven times in the last three months now, as it is good value and conveniently located for me. The nearest tube station is a short walk away and I can catch a train straight to Oxford Circus with no changes. The hotel has three different accommodation sections, the main one with reception, a small bar, and an area where the included breakfast is severed; a small number of rooms in a section across the car park; and a whole section across Lea Bridge Road. All sections are quiet, except possibly if you get a room that faces Lea Bridge Road. Rooms are en suite and simply appointed - air con, TV, desk, chair, clothes hanger, kettle, tea / coffee, and a bottle of water. The showers are ok, nothing special, but liquid soap is provided. Rooms are clean, and beds are comfy. Buffet style breakfast is included with a good choice, but no hot food. Staff are helpful. Nothing more needed really for an overnight sleep.

Nice allocation

All was great like usual except the reception staff, there was an Asian man I think his name is Rizza that each time he is on shift he makes me feel unwelcome and always tries to make my requests so difficult the rest of the girls are all lovely Housekeeping wise more attention to detail there was 2 plastic cups on top of the sink which were not covered like usual and it seem very unhygienic.

Arrived at around 4pm and was concerned as to why I was asked to provide identification for myself which I was happy to provide as the booking was made in my name. The receptionist was very insistent that my guest also showed her identification. I got the distinct impression that he was not happy to release the room until she showed her details.... However later on that evening... We witnessed a couple booking in and the person who booked the room was as for her identity details but her guest was not... I would like to point out that my sister and I are women of colour.... What's going on there Ibis? This introduction to to your company will be my first and last. It spoiled the stay at your establishment.

I walked from Walthamstow Central to the hotel (about 15mn) and was absolutely soaked when I arrived at reception. The manager offered me a towel straight away and made sure that check in was prompt. I had requested a room in the reception building, which I got. The family room is spacious and comfortable. All the staff was friendly and helpful. I had a great stay and will come again!

as above