Mercure London Paddington Hotel

Mercure London Paddington Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 107 reviews

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Hotel extras

  • An ALLSAFE Clifton certified hotel

  • Four dedicated meeting rooms accommodating up to 35 guests

  • On-site restaurant with a bistro-style menu and a 24-hour fitness centre

  • Just a two-minute walk from Hyde Park in the West End

  • Next to Paddington Station with a 15-minute Heathrow Express connection

ALLSAFE approved hotel

Hotel location

Mercure London Paddington Hotel

144 Praed Street, Paddington
W2 1HU LONDON
United Kingdom

  • VICTORIA COACH:  Buckingham P Rd

  • PADDINGTON:  Praed Str Exit

  • By plane

    LONDON HEATHROW At 25.75km / 16 miles - Shuttle paying

  • By train

    PADDINGTON At 0.32km / 0.2 miles

GPS:51.516334, -0.174869

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Frankie & Benny's

Frankie & Benny's is open from 7am to make sure our guests can enjoy their breakfast before the city wakes up and treat them with a nice dinner to finish the day.

Our accommodation(s)

All rooms have contemporary décor and are fully equipped with modern amenities, including large LCD TVs, telephones, air conditioning and free high speed WiFi. Executive rooms offer complimentary soft drinks and a Nespresso coffee machine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  107 reviews

TripAdvisor Rating  3.5/5  2,237 reviews

One night at Mercure London Paddington Hotel

TripAdvisor rating 3.0/5

jjohnson316 TripAdvisor review

We spent one night at the Mercure London Paddington after arriving in London off a flight from Australia. We had booked a Small double room with a double bed. The word small at the beginning didn't really convey quite how small the room would be. The bed was up against the wall and felt smaller than most Double beds I have previously stayed in. The staff were very friendly overall, and the small bar at the lobby was quite nice for a drink. They were also happy to hold our bags for the day whilst we went around town for the day. Location was also great next to Paddington station and Hyde Park.

Well located, just a bit noisy

Customer review rating 3.5/5

Nigel Families - Confirmed reviews ALL

Good location for visiting, rooms are decent size for London, staff are always there for you and seem to be happy. Breakfast option not the best (outsourced to Frankie and Bennie). No hot water on last day.

Dear Nigel, We very much appreciate your comments regarding your stay at the Mercure London Paddington Hotel. Thank you so much for highlighting the issues you have experienced. We will take your comments on board and rectify this, I appreciate you mentioning these. I am glad that overall you enjoyed your stay with us and I truly hope we will have the chance to welcome you back with us. Kindest Regards Sabrin Daoud Hotel Manager

Great location

Customer review rating 4.5/5

Ron M. Solo - Confirmed reviews ALL

Quick check in and check out bmvery convenient for Paddington station

Dear Ron, We very much appreciate your comments regarding your stay at the Mercure London Paddington Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you have a moment I would appreciate if you would leave us a comment on Tripadvisor, this would greatly help the team here. https://www.tripadvisor.co.uk/Hotel_Review-g186338-d195221-Reviews-Mercure_London_Paddington_Hotel-London_England.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest Regards Sabrin Daoud Hotel Manager

Excellent location

Customer review rating 3.5/5

Jawad A. Families - Confirmed reviews ALL

Good staff, relatively helpful Small rooms on both occasions Tiny bathroom

Dear Jawad, We very much appreciate your comments regarding your stay at the Mercure London Paddington Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabrin Daoud Hotel Manager

Very Quiet For A Busy Location

Customer review rating 4.0/5

Karen Couples - Confirmed reviews ALL

We booked the hotel primarily due to it’s proximity to Paddington Station. Even though previous reviews said it needed updating, we found our room on the fifth floor to be comfortable and very quiet.

Dear Karen, We very much appreciate your comments regarding your stay at the Mercure London Paddington Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We truly hope that we will have the chance to look after you again in the future. Kindest Regards Sabrin Daoud Hotel Manager

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Other web-users rate our hotel

  • 548 reviews 9.6/10 Location
  • 771 reviews 4/10 Room
  • 527 reviews 6.3/10 Service
  • 9 reviews 5.6/10 WiFi
  • 525 reviews 2.5/10 Comfort
  • 254 reviews 5/10 Cleanliness
  • 127 reviews 3.9/10 Amenities
  • 124 reviews 5.3/10 Breakfast

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