Mercure Nottingham City Centre George Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.8/5 587 件のレビュー

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Mercure Nottingham City Centre George Hotel - Image 1
Mercure Nottingham City Centre George Hotel - Image 2
Mercure Nottingham City Centre George Hotel - Image 3
Mercure Nottingham City Centre George Hotel - Image 4
2 George Street, NG1 3BP NOTTINGHAM, イギリス

説明

ホテルのその他の情報

  • An ALLSAFE Clifton certified hotel

  • 19th century building with original features

  • Central location, with plenty of nearby transport links

  • On-site leisure facilities, including a dedicated gym

  • Sherwood Forrest and Nottingham Castle located nearby

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ホテル所在地

Mercure Nottingham City Centre George Hotel

2 George Street
NG1 3BP NOTTINGHAM
イギリス

GPS:52.953693, -1.144617

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

1822

Stylish restaurant, serving beautifully prepared food.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.8/5  587 件のレビュー

トリップアドバイザーの評価  4.0/5  2,021 件のレビュー

Not as nice as the pictures

トリップアドバイザーの評価 2.0/5

Waddler トリップアドバイザー認証口コミ

The pictures show a funky, interestingly decorated place that is trying to be a cut above the norm. The reality is that the room facing the busy Carlton St was noisy, the bed oddly jammed into an uneven corner of the room, the floor full of odd bumps and slopes, the walls bashed, the paint peeling, mould in the bathroom etc, etc. And we booked a "King" room, but actually got two uncomfortable singles pushed together with a noticeable gap in the middle. Breakfast wasn't great either - less choice than a Premier Inn breakfast and no higher quality except for the fresh berries which were nice. By the way, they offer 20% off at the Lace Market Car Park but at around £19 per 24hrs this still worked out at around £15, whereas signs were telling me that Broad Marsh Car Park would have been £4.50 per day over the weekend at this time of year. I'll stay somewhere else next time.

Dear guest, Thank you for your review. I am so sorry to hear of your dissappointent. Mercure Nottingham City Centre is location right within the busy nightlife district. While we have taken measures to reduce external noise impacting our guests by installing secondary glazing, some noise should still be expected due our city centre location. I am sorry should our prime central and vibrant location have come as an unwelcome surprise to you. Your feedback about the condition of the hotel is well received. In January we begin our entire hotel refurbishment, something we are extremely excited about and look forward to our guests experiencing. Your feedback across all areas will be kept in mind to assist us to make improvements where necessary. We thank you for having chosen to stay with us on this occasion. Kindest regards Chris Butler General Manager

Mini break in Notts.

トリップアドバイザーの評価 5.0/5

Jennifer P トリップアドバイザー認証口コミ

Super central location. Nicely designed rooms, comfortable beds with a calm environment throughout. Very helpful and attentive staff. Great selection of fresh and tasty food for breakfast. Looking forward to staying again in the future.

Dear Jennifer, Thank you so much for your review and score. I am delighted to hear you had such an enjoyable stay with us. We are so pleased to hear you were comfortable during your stay and thank you for your kind and encouraging words you share about our team. It is wonderful to hear you also ended your stay by enjoying our tasty breakfast offering. To hear you would stay again, this truly is the best possible compliment any hotel could wish to receive. We truly appreciate you having chosen Mercure Nottingham City Centre on this occasion and sincerely hope we will have the pleasure of welcoming you back again soon. Until next time. . . Kindest regards Chris Butler General Manager

One of the worst

トリップアドバイザーの評価 1.0/5

mckaylewis トリップアドバイザー認証口コミ

I will start off by saying this hotel looks nothing like the photo's - it's very misleading. Reception was dark and dirty and not what you'd expect from a 4 star hotel. I'd booked a double room for me and my wife to stay as we were seeing a show in town. I wasn't expecting anything fancy however, I'd expect something that looks similar to the photo I was shown on my confirmation. I'd describe our room as something you'd experience in a 2 star B&B. I can't remember the last time I stayed in a hotel room with a double bed pushed against the wall, so you have to climb over one another to get out. Madness. It was like being back in my childhood bedroom(although that was much cleaner). The room was tiny and dirty - the bed springs were almost coming through and they'd attempted to make this 'better' by putting a tiny mattress topper over. There were also stains on the duvet from previous guests. We left through the night and drove home. We stay in a lot of hotels and I wouldn't usually post photos however, I felt I had to on this occasion.

Dear James, thank you for your review and thank you for taking the time to speak with me today. I hope you can visit us again and once again please accept my apologies for the issues experienced during your stay with us. Kindest regards, Joana Lopes Operations Manager

Not quirky, grotty

トリップアドバイザーの評価 2.0/5

Z8866VKrobs トリップアドバイザー認証口コミ

We were visiting the Motorpoint Arena and wanted to stay somewhere other than our usual haunts, and saw this hotel at a fairly decent price for a 4*hotel. However, we have been left incredibly disappointed. From the outside it looks quaint, but on entering it seemed quite dark and gloomy, to the point where the reception team struggled to see our reservation, although they were very friendly and helpful. On entering our room....and I use the word room very loosely, because I've seen broom cupboards which are bigger and cleaner, we were completely astounded by how small the room is, and I mean it was really tiny. We opened the door to the room and fell onto the bed. You could quite literally open the door with your feet whilst lying in bed. The mirror attached to the wall was cracked and taped up with black and red safety warning tape!! As for the bathroom....I sat on the toilet and took a trip around it's tiny confines because it was barely attached to the porcelain. The door handle was hanging loose, and when I used the hot water tap it remained ice cold until the sink was full of water, which then resolutely decided to stay for approx 6 minutes despite no plug being used. Some people might call all of these issues quirky, but for a 4* star hotel, how on earth did this hole get that.

Dear Rob, thank you for taking the time to leave us a review. Let me start by apologise for the maintenance issues you experienced during your stay with us. Our team is available 24/7 and we could have fixed them or tried to find you a different room. I will send out maintenance manager to the room to fix them. Regarding the size of the room, you booked a city pad, which is out entry level room and we apologise for not meeting your expectations. I appreciate you bringing this to my attention so we can improve on our service. Kindest regards Joana Lopes Operations Manager

Limited appeal.

トリップアドバイザーの評価 2.0/5

mosix100 トリップアドバイザー認証口コミ

City centre hotel that falls below what is expected in a 4# hotel. The Reception area is really small with no seating area. The staff though were very good and helpful during our stay. The rooms were pretty average. The only available public area to sit however is a tiny bar area on the first floor that is actually closed two nights every week leaving no public space at all in the hotel! The breakfast served were average.

Dear guest, Thank you for thanking the time to leave us a review. we are sorry to hear the seating areas and overall room experience did not meet your expectations. We are due a refurbishment in 2026 so your feedback will help us understand the areas we can improve. Please accept our sincerest apologies for the inconvenience this has caused you. Kindest regards Joana Lopes Operations Manager

との提携 TripAdvisor

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