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Mercure Nottingham City Centre George Hotel 4 stars

Customer review rating 4.1/5 3,144 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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How it works?
Mercure Nottingham City Centre George Hotel
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+ 10 Services

Hotel extras

  • An ALLSAFE Clifton certified hotel

  • 19th century building with original features

  • Central location, with plenty of nearby transport links

  • On-site leisure facilities, including a dedicated gym

  • Sherwood Forrest and Nottingham Castle located nearby

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel Paying
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
  • Porter
  • Concierge
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 4 Meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Mercure Nottingham City Centre George Hotel

2 George Street
NG1 3BP nottingham
united kingdom

Tel: +441159599777

Fax: (+44)115/9581335

Check-in from 14h00

Check out up to 12h00

  • NET :  NET Lace Market

  • By plane

    EAST MIDLANDS At 22.53km / 14 miles

  • By train

    NOTTINGHAM At 1.61km / 1 miles

GPS :52.953693, -1.144617

Our accommodation(s)

All 76 air conditioned bedrooms have been individually designed to offer the best in guest comfort and satisfaction. Each room is equipped with the latest amenities, such as WiFi Internet, flat screen TV's, Ipod docks.

City Pad with Double Bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • TV room service ordering
  • Direct dial telephone

Standard King Room

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • TV room service ordering
  • Direct dial telephone

Standard Twin Room

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • TV room service ordering
  • Direct dial telephone

Privilege King Room

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • TV room service ordering
  • Direct dial telephone

Suite with King Bed and Single Sofa Bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • TV room service ordering
  • Direct dial telephone

Our restaurants and bars

1822

Type of cuisine: Other cooking style

Stylish restaurant, serving beautifully prepared food.

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

1822

Stylish lounge bar. The perfect place to unwind with your favorite book. Sample a drink or and whip up a conversation. Serving a full range of light refreshment including international and local wines, beers and spirits.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 128

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Mercure Nottingham City Centre George Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,144 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,584 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Excellent Location

Customer review rating 4.5/5

Mark H. Solo - 19/06/2021 Confirmed reviews ALL

Comfortable Room and still the option (in these covid times ) of a full cooked breakfast.

Dear Mark, Thank you so very much for taking the time to provide us with your feedback and the completed questionnaire. It really is a pleasure to receive such positive feedback and scores like yours. If you have a moment Mark we would be extremely grateful and thankful if you could share your feedback on our TripAdvisor page so the TripAdvisor community can also see your comments. Leaving a review here really does help us as a hotel and indeed possible future guests who are thinking about staying with us. The link to click to do so is: http://www.tripadvisor.co.uk/Hotel_Review-g186356-d189742-Reviews-Mercure_Nottingham_City_Centre_Hotel-Nottingham_Nottinghamshire_England.html I will also share your comments with my team. I have no doubt that your comments and suggestions provided in your questionnaire will serve as an encouragement to all of the team as we all strive to continuously improve the quality of our service. Thank you once again Mark for sharing your experience and for having chosen to stay with us. I genuinely hope your next stay with us or indeed with any other Mercure Hotel / Accor hotel will be as pleasant as the previous one. With kindest regards Chris Butler General Manager

Yes excellent location

Customer review rating 4.0/5

Gary Friends - 17/06/2021 Confirmed reviews ALL

Under covid restrictions, the staff were organised, helpful and very friendly.

Dear Gary, Thank you so very much for taking the time to provide us with your feedback and the completed questionnaire. It really is a pleasure to receive such positive feedback and scores like yours. If you have a moment Gary we would be extremely grateful and thankful if you could share your feedback on our TripAdvisor page so the TripAdvisor community can also see your comments. Leaving a review here really does help us as a hotel and indeed possible future guests who are thinking about staying with us. Having been forced to close for the best part of a year any positive reviews here would truly help us more than our guests may realize. The link to click to do so is: http://www.tripadvisor.co.uk/Hotel_Review-g186356-d189742-Reviews-Mercure_Nottingham_City_Centre_Hotel-Nottingham_Nottinghamshire_England.html I will also share your comments with my team. I have no doubt that your comments and suggestions provided in your questionnaire will serve as an encouragement to all of the team as we all strive to continuously improve the quality of our service. Thank you once again Gary for sharing your experience and for having chosen to stay with us. I genuinely hope your next stay with us or indeed with any other Mercure Hotel / Accor hotel will be as pleasant as the previous one. With kindest regards Chris Butler General Manager

Great Location

Customer review rating 4.5/5

Zoe Business - 16/06/2021 Confirmed reviews ALL

The hotel is lovely. The team are really nice and engaging.

Dear Zoe, Thank you so very much for taking the time to provide us with your feedback and the completed questionnaire. It really is a pleasure to receive such positive feedback and scores like yours. If you have a moment Zoe we would be extremely grateful and thankful if you could share your feedback on our TripAdvisor page so the TripAdvisor community can also see your comments. Leaving a review here really does help us as a hotel and indeed possible future guests who are thinking about staying with us. The link to click to do so is: http://www.tripadvisor.co.uk/Hotel_Review-g186356-d189742-Reviews-Mercure_Nottingham_City_Centre_Hotel-Nottingham_Nottinghamshire_England.html I will also share your comments with my team. I have no doubt that your comments and suggestions provided in your questionnaire will serve as an encouragement to all of the team as we all strive to continuously improve the quality of our service. Thank you once again Zoe for sharing your experience and for having chosen to stay with us. I genuinely hope your next stay with us or indeed with any other Mercure Hotel / Accor hotel will be as pleasant as the previous one. With kindest regards Chris Butler General Manager
Customer review rating 3.0/5

H W. Families - 15/06/2021 Confirmed reviews ALL

Paid for privilege rooms but did not receive any of the extras that came with this so was not happy, wanted my money

Dear Ms. W., Thank you for taking the time to tell us about your experience at the Mercure Nottingham City Centre George Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for the items having been missing. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kindest regards Chris Butler Hotel Manager

Very well located, friendly and helpful reception staff, surprisingly quiet in the rooms at night given the location

Customer review rating 4.0/5

Anonymous Couples - 15/06/2021 Confirmed reviews ALL

We had a very relaxing nights stay. There are many bars and restaurants very close by and the area has a lovely atmosphere. The rooms are interesting decorated and have all the amenities needed for a short st Any.

Dear Catherine, Thank you so very much for taking the time to provide us with your feedback and the completed questionnaire. It really is a pleasure to receive such positive feedback and scores like yours. If you have a moment Catherine we would be extremely grateful and thankful if you could share your feedback on our TripAdvisor page so the TripAdvisor community can also see your comments. Leaving a review here really does help us as a hotel and indeed possible future guests who are thinking about staying with us. The link to click to do so is: http://www.tripadvisor.co.uk/Hotel_Review-g186356-d189742-Reviews-Mercure_Nottingham_City_Centre_Hotel-Nottingham_Nottinghamshire_England.html I will also share your comments with my team. I have no doubt that your comments and suggestions provided in your questionnaire will serve as an encouragement to all of the team as we all strive to continuously improve the quality of our service. Thank you once again Catherine for sharing your experience and for having chosen to stay with us. I genuinely hope your next stay with us or indeed with any other Mercure Hotel / Accor hotel will be as pleasant as the previous one. With kindest regards Chris Butler General Manager

Ridiculously hot! Nice room, broken air con

Customer review rating 0.5/5

Anonymous Solo - 15/06/2021 Confirmed reviews ALL

The room was nice but it was ruined by the air conditioning not working. We couldn’t open the windows fully as the generator outside is too loud and there’s also pigeons nesting under the window which also make noise.

Dear Danni, Thank you for taking the time to tell us about your experience at the Mercure Nottingham City Centre George Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am extremely sorry to hear of the issue you experienced with the AC. I have checked this as soon as I received your review and have found it to be working. However, I have instructed my maintenance team to investigate this further to identify any intermittent issue that may be arising. I have also asked them to check the bird netting as no pigeons should be able to access the area outside of your window. I therefore apologize for them having been able to do so. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kindest regards Chris Butler Hotel Manager

Great Stay

Customer review rating 5.0/5

Anonymous Couples - 15/06/2021 Confirmed reviews ALL

Very central and convenient. The room provided had a great view and was an enjoyable stay!

Dear Mr. W., We very much appreciate your comments regarding your stay at the Mercure Nottingham City Centre George Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I do however wish to apologize for the lack of attention to detail with the hoovering in this room. I am very sorry for this and will ensure the attendant is informed of this and doesn't miss this again. I thank you for bringing this to my attention. Thank you again for sharing your experience Mr. W., and we hope your next visit will be as pleasant as the previous one. Kindest regards Chris Butler Hotel Manager

Good hotel and location

Customer review rating 4.0/5

Michael P. Business - 14/06/2021 Confirmed reviews ALL

Good stay and location. The breakfast booking wasn't ideal and could have been advised in advance.

Dear Michael, We very much appreciate your comments regarding your stay at the Mercure Nottingham City Centre George Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your scores also assist us in being able to see which areas should be concentrated on due to there clearly being room for improvement. Thank you again for sharing your experience Michael, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabrin Daoud Operations Manager

Good stay

Customer review rating 4.0/5

Paul N. Friends - 13/06/2021 Confirmed reviews ALL

Pleasant staff very helpful good town location.

Dear Paul, Thank you so very much for taking the time to provide us with your feedback and the completed questionnaire. It really is a pleasure to receive such positive feedback and scores like yours. Your scores also assist us in being able to see which areas should be concentrated on due to there clearly being room for improvement. I do apologise for the bedroom not being ready for 2pm, unfortunately the guest in the bedroom before checked out later and it took longer for housekeeping to service the room. I do apologise for any inconvenience this caused. If you have a moment we would be extremely grateful and thankful if you could share your feedback on our TripAdvisor page so the TripAdvisor community can also see your comments. Leaving a review here really does help us as a hotel and indeed possible future guests who are thinking about staying with us. The link to click to do so is: http://www.tripadvisor.co.uk/Hotel_Review-g186356-d189742-Reviews-Mercure_Nottingham_City_Centre_Hotel-Nottingham_Nottinghamshire_England.html I will also share your comments with my team. I have no doubt that your comments and suggestions provided in your questionnaire will serve as an encouragement to all of the team as we all strive to continuously improve the quality of our service. Thank you once again for sharing your experience Paul and for having chosen to stay with us. I genuinely hope your next stay with us or indeed with any other Mercure Hotel / Accor hotel will be as pleasant as the previous one. With kindest regards Chris Butler General Manager

Lovely Hotel! Friendly staff!

Customer review rating 5.0/5

Jeannieh Couples - 13/06/2021 Confirmed reviews ALL

Just a one night stay but we were made very welcome on arrival. Our room was spacious and clean. We booked a time for breakfast which was served to us, not buffet style. The breakfast choice was good, the food excellent and service was swift! The hotel is centrally located with plenty of bars and restaurants within walking distant Highly recommnded

Dear Jeannie, Thank you so very much for taking the time to provide us with your feedback and the completed questionnaire. It really is a pleasure to receive such positive feedback and scores like yours. If you have a moment we would be extremely grateful and thankful if you could share your feedback on our TripAdvisor page so the TripAdvisor community can also see your comments. Leaving a review here really does help us as a hotel and indeed possible future guests who are thinking about staying with us. The link to click to do so is: http://www.tripadvisor.co.uk/Hotel_Review-g186356-d189742-Reviews-Mercure_Nottingham_City_Centre_Hotel-Nottingham_Nottinghamshire_England.html I will also share your comments with my team. I have no doubt that your comments and suggestions provided in your questionnaire will serve as an encouragement to all of the team as we all strive to continuously improve the quality of our service. Thank you once again for sharing your experience Jeannie and for having chosen to stay with us. I genuinely hope your next stay with us or indeed with any other Mercure Hotel / Accor hotel will be as pleasant as the previous one. With kindest regards Chris Butler General Manager

Great hotel

Customer review rating 4.0/5

Becky Couples - 13/06/2021 Confirmed reviews ALL

Brilliant weekend away Easy check in, reception staff really helpful and informative. Room was good size and clean. My only negative would be that the water pressure in the bathroom wasn’t great but that’s only a small negative.

Dear Becky, Thank you so very much for taking the time to provide us with your feedback and the completed questionnaire. It really is a pleasure to receive such positive feedback and scores like yours. Your scores also assist us in being able to see which areas should be concentrated on due to there clearly being room for improvement. If you have a moment we would be extremely grateful and thankful if you could share your feedback on our TripAdvisor page so the TripAdvisor community can also see your comments. Leaving a review here really does help us as a hotel and indeed possible future guests who are thinking about staying with us. The link to click to do so is: http://www.tripadvisor.co.uk/Hotel_Review-g186356-d189742-Reviews-Mercure_Nottingham_City_Centre_Hotel-Nottingham_Nottinghamshire_England.html I will also share your comments with my team. I have no doubt that your comments and suggestions provided in your questionnaire will serve as an encouragement to all of the team as we all strive to continuously improve the quality of our service. Thank you once again for sharing your experience Becky and for having chosen to stay with us. I genuinely hope your next stay with us or indeed with any other Mercure Hotel / Accor hotel will be as pleasant as the previous one. With kindest regards Chris Butler General Manager

Well located

Customer review rating 5.0/5

Dean S. Couples - 12/06/2021 Confirmed reviews ALL

Great location bang in the centre of Nottingham, helpful staff and lovely room

Dear Dean, Thank you so very much for taking the time to provide us with your feedback and the completed questionnaire. It really is a pleasure to receive such positive feedback and scores like yours. If you have a moment Dean we would be extremely grateful and thankful if you could share your feedback on our TripAdvisor page so the TripAdvisor community can also see your comments. Leaving a review here really does help us as a hotel and indeed possible future guests who are thinking about staying with us. The link to click to do so is: http://www.tripadvisor.co.uk/Hotel_Review-g186356-d189742-Reviews-Mercure_Nottingham_City_Centre_Hotel-Nottingham_Nottinghamshire_England.html I will also share your comments with my team. I have no doubt that your comments and suggestions provided in your questionnaire will serve as an encouragement to all of the team as we all strive to continuously improve the quality of our service. Thank you once again Dean for sharing your experience and for having chosen to stay with us. I genuinely hope your next stay with us or indeed with any other Mercure Hotel / Accor hotel will be as pleasant as the previous one. With kindest regards Chris Butler General Manager
Customer review rating 3.5/5

Michael T. Business - 12/06/2021 Confirmed reviews ALL

Due to the covid pandemic it has been a long 17 months gap since my last stay at what is my favourite hotel in Nottingham. As always it was good to see some familiar faces once again and sadly some of the very welcoming front end staff are no longer with the business but as with all businesses the one constant is change. Sadly my room had a terribly strong pungent smell coming from the drains and the smell became a taste as you could not have a shower or clean your teeth without coming out with the smell or the taste on your palate. Room 505

Dear Mr. T., Thank you for taking the time to tell us about your experience at the Mercure Nottingham City Centre George Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I thank you for informing us about the smell for which we apologize for. Immediately we sent our maintenance team to the room to investigate what may be causing this. I do once again apologize. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. It would our pleasure to have been able to welcome you back after such a long absence and we sincerely hope we will have the pleasure again soon. Kindest regards Chris Butler Hotel Manager

Another great stay at the Mercure Hotel

Customer review rating 5.0/5

Nettieanne71 Couples - 12/06/2021 Confirmed reviews ALL

The Mercure Hotel has never failed to let us down. Chris the manager and his staff ensured that our stay was another great experience. We stayed for 2 nights in our favourite suite, the George Suite. The hotel is meticulously clean and the hotel did everything in accordance with the government's Covid-19 guidelines.

Dear Denise, Thank you so very much for taking the time to provide us with your feedback and the completed questionnaire. It really is a pleasure to receive such positive feedback and scores like yours which I look forward to sharing with the team. It is also a great privilege to be able to welcome you back to Mercure Nottingham. We thank you for your confidence and loyalty to us. It really does mean so much. If you have a moment Denise we would be extremely grateful and thankful if you could share your feedback on our TripAdvisor page so the TripAdvisor community can also see your comments. Leaving a review here really does help us as a hotel and indeed possible future guests who are thinking about staying with us. The link to click to do so is: http://www.tripadvisor.co.uk/Hotel_Review-g186356-d189742-Reviews-Mercure_Nottingham_City_Centre_Hotel-Nottingham_Nottinghamshire_England.html I will also share your comments with my team. I have no doubt that your comments and suggestions provided in your questionnaire will serve as an encouragement to all of the team as we all strive to continuously improve the quality of our service. Thank you once again Denise for sharing your experience and for having chosen to stay with us. I genuinely hope your next stay with us or indeed with any other Mercure Hotel / Accor hotel will be as pleasant as the previous one. With kindest regards Chris Butler General Manager

Ticks all boxes, central, good standard

Customer review rating 4.5/5

Fw N. Couples - 12/06/2021 Confirmed reviews ALL

Excellent

Dear Frederick, Thank you so very much for taking the time to provide us with your feedback and the completed questionnaire. It really is a pleasure to receive such positive feedback and scores like yours. If you have a moment Frederick we would be extremely grateful and thankful if you could share your feedback on our TripAdvisor page so the TripAdvisor community can also see your comments. Leaving a review here really does help us as a hotel and indeed possible future guests who are thinking about staying with us. The link to click to do so is: http://www.tripadvisor.co.uk/Hotel_Review-g186356-d189742-Reviews-Mercure_Nottingham_City_Centre_Hotel-Nottingham_Nottinghamshire_England.html I will also share your comments with my team. I have no doubt that your comments and suggestions provided in your questionnaire will serve as an encouragement to all of the team as we all strive to continuously improve the quality of our service. Thank you once again Frederick for sharing your experience and for having chosen to stay with us. I genuinely hope your next stay with us or indeed with any other Mercure Hotel / Accor hotel will be as pleasant as the previous one. With kindest regards Chris Butler General Manager

Well located

Customer review rating 4.5/5

Guest Business - 11/06/2021 Confirmed reviews ALL

Staff were very helpful and friendly. I had a room upgrade which was great and comfortable. Followed the COVID-19 guidelines and I felt safe It is a shame that the bar was closed due to Covid. The breakfast was good.

Dear Vanda, Thank you so very much for taking the time to provide us with your feedback and the completed questionnaire. It really is a pleasure to receive such positive feedback and scores like yours. If you have a moment Vanda we would be extremely grateful and thankful if you could share your feedback on our TripAdvisor page so the TripAdvisor community can also see your comments. Leaving a review here really does help us as a hotel and indeed possible future guests who are thinking about staying with us. The link to click to do so is: http://www.tripadvisor.co.uk/Hotel_Review-g186356-d189742-Reviews-Mercure_Nottingham_City_Centre_Hotel-Nottingham_Nottinghamshire_England.html I will also share your comments with my team. I have no doubt that your comments and suggestions provided in your questionnaire will serve as an encouragement to all of the team as we all strive to continuously improve the quality of our service. Thank you once again Vanda for sharing your experience and for having chosen to stay with us. I genuinely hope your next stay with us or indeed with any other Mercure Hotel / Accor hotel will be as pleasant as the previous one. With kindest regards Chris Butler General Manager

Well licated

Customer review rating 4.0/5

Laura W. Couples - 11/06/2021 Confirmed reviews ALL

Friendly staff, clean good sized room

Dear Laura, Thank you so very much for taking the time to provide us with your feedback and the completed questionnaire. It really is a pleasure to receive such positive feedback and scores like yours. If you have a moment Laura we would be extremely grateful and thankful if you could share your feedback on our TripAdvisor page so the TripAdvisor community can also see your comments. Leaving a review here really does help us as a hotel and indeed possible future guests who are thinking about staying with us. The link to click to do so is: http://www.tripadvisor.co.uk/Hotel_Review-g186356-d189742-Reviews-Mercure_Nottingham_City_Centre_Hotel-Nottingham_Nottinghamshire_England.html I will also share your comments with my team. I have no doubt that your comments and suggestions provided in your questionnaire will serve as an encouragement to all of the team as we all strive to continuously improve the quality of our service. Thank you once again Laura for sharing your experience and for having chosen to stay with us. I genuinely hope your next stay with us or indeed with any other Mercure Hotel / Accor hotel will be as pleasant as the previous one. With kindest regards Chris Butler General Manager

Clean room, but noisy

TripAdvisor rating 3.0/5

Kayleigh182 11/03/2020 TripAdvisor review

Room was great. It was really noisy and the fire alarm went off twice. Not been paid my deposit back yet either after paying cash for both nights stay. Students were sat up the stair case which was dangerous for people going up and down the stairs.

Dear Kayleigh182, Thank for for your review. I am very sorry to hear of the disturbance caused by the alarm sounding. Due to the bar on the ground floor ( not part of our business, managed and owned by a separate company ) when their alarm sounds it in turn triggers ours. It appears they had a fault which we have worked with them to have fixed due to the disturbance it caused our guests. I apologise once again for this disturbance. A pre authorisation was taken prior to you staying with us and then when paying cash the pre auth is released. This can take up to 5 working days to release. This totally depends upon your own bank as to when they will recognise this. Thank for for your kind and encouraging comments about your room and cleanliness standards which I will be sure to share with the housekeeping team. We thank you for having chosen to stay with us on this occasion and very much hope we will have the pleasure of being able to welcome you back again in the future. Kindest regards Chris Butler Hotel Manager

A mixed bag

TripAdvisor rating 4.0/5

mE9544RR 03/02/2020 TripAdvisor review

Good hotel which I'd stayed in before, however, this time I had a Standard room (I think they call it a 'City Room' or something similar) which was extremely small for two people to and the one we stayed with had an air conditioning unit the size of a small van outside the window which didn't shut down at all, meaning that sleep was intermittent even with the window closed and earplugs in. Previous room was overlooking the street and was spacious, quite and comfortable, and would warrant a solid 'five' for sleep quality and room categories ....you get what you pay for. Staff and location excellent regardless.

Dear mE9544RR, Thank you for your review. Here at Mercure Nottingham City Centre we do have a range of room grades ranging form our smallest, the City Pad through to our larger Standard King rooms, Privilege rooms and Suites. I am sorry to hear that you found our City Pad rooms to have been smaller than you had expected and indeed smaller than the larger room grade you have previously chosen for a prior stay. Our team are always happy to be contacted to discuss room grades prior to booking should you wish to obtain further information about our rooms to ensure a suitable room category is chosen to ensure you have an enjoyable stay with us. I am pleased to hear our location was ideal for your stay and thank you for your kind comments with regards to the team. Thank you for having chosen to stay with us again, we very much hope we will have the pleasure of being able to welcome you back again soon. Kindest regards Chris Butler Hotel Manager

Mercure George Street City Centre Nottingham

TripAdvisor rating 5.0/5

nicklsmith09 03/02/2020 TripAdvisor review

Excellent position and well appointed hotel right in the heart of Nottingham city centre. Staff friendly and attentive. Good breakfast and comfortable room ….. overall this was an excellent experience.

Dear nicklsmith09, Thank you for your review. The team and I are delighted to hear you had such an enjoyable stay and thank you for your kind and encouraging comments with regards to the team here. We are pleased to hear you were comfortable during your stay and also had an enjoyable breakfast experience to finish your stay with us here at Mercure Nottingham City Centre. We thank you for having chosen to stay with us on this occasion and very much hope we will have the pleasure of being able to welcome you back again soon. Kindest regards Chris Butler Hotel Manager

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