Mercure Nottingham City Centre George Hotel 4 stars

Customer review rating (ALL Rating) 3.8/5 932 reviews

Mercure Nottingham City Centre George Hotel - Image 1
Mercure Nottingham City Centre George Hotel - Image 2
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Mercure Nottingham City Centre George Hotel - Image 4

Description

Hotel extras

  • An ALLSAFE Clifton certified hotel

  • 19th century building with original features

  • Central location, with plenty of nearby transport links

  • On-site leisure facilities, including a dedicated gym

  • Sherwood Forrest and Nottingham Castle located nearby

Our accommodation(s)

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Hotel location

Mercure Nottingham City Centre George Hotel

2 George Street
NG1 3BP NOTTINGHAM
United Kingdom

GPS:52.953693, -1.144617

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

1822

Stylish restaurant, serving beautifully prepared food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  932 reviews

TripAdvisor Rating  4.0/5  1,941 reviews

Certificate of excellence 2023

Lovely stay, great staff

Customer review rating 4.0/5

Rachel Couples - Confirmed reviews ALL

Upon arrival, we were informed that we had been upgraded as we had booked a city pad (which on booking.com sounded quite spacious but was upgraded as we were staying all weekend! The staff were lovely, especially the gentleman on reception who checked us in and the bar staff! The theme of the room was what we had hoped for from the images although could do with a little touch up on the paintwork as it was peeling in places. Breakfast was lovely, lots of choices and the young man in the breakfast room was very attentive. Only slight complaint about breakfast were the mushrooms, way over seasoned and ruined the taste of everything else, far too much pepper! Overall, a lovely stay, would recommend and would definitely stay again!

too much loise, no lobby with sitting area & check out at 11, old building, small room.

Customer review rating 1.5/5

Alok Business - Confirmed reviews ALL

too much loise, no lobby with sitting area & check out at 11, old building, small room. not worth what pay.

Dear Alok S., Thank you for taking the time to tell us about your experience at the Mercure Nottingham City Centre George Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Joana Lopes Operations Manager

Disappointed

TripAdvisor rating 2.0/5

Paul C TripAdvisor review

Not angry just disappointed. I chose this hotel based on the images that I’d seen on the website and feel very let down. I just expected so much more than what we actually got. It advertises itself as “quirky” and with that comes the high price, but because it was a special occasion I still chose it. The outside of the hotel looked shocking and urgently needs sprucing up. It had zero kerb appeal as you approached the entrance. The lobby area is very dark and not very welcoming. The reception staff were great and very attentive and cannot be held responsible for the state of the building. Our room was tucked away in a corner by the cleaners cupboard and although advertised as a suite it was just a room with an alcove that housed a sofa bed and a TV on the wall at a jaunty angle. The room although clean was in need of a good lick of paint and the same for the bathroom and the rest of the hotel. I have no words at all to say about the attached pub apart from it would be better if it was guests only , not a drop in centre.Like I said, not angry just disappointed and £152 out of pocket. All things considered there are better and cheaper options for an overnight stay in Nottingham

Dear Paul, Thank you for your review. I am so sorry to hear of the disappointment you felt following your stay with us. We are very sorry should the location of the suite not have been to your liking. Naturally we are unable to alter the location of our rooms but I am sincerely very sorry should this have in anyway been disappointing to you. The team work as tidy as possible around our rooms and I can see from the photos you kindly provided, this was indeed the case. However, I am very sorry should you have felt their working around this area to have been in anyway disturbing to you. We are currently in the final stages of our refurbishment plans so very much hope we will have the opportunity to be able to welcome you back on the other side of this, something we are all very excited about. I thank you for your kind words about the team which I sincerely look forward to sharing with them. Your feedback is very well received and I thank you for providing your feedback to us. We very much appreciate you having chosen to stay with us on this occasion. Kindest regards Chris Butler General Manager

Lovely duty manager

TripAdvisor rating 5.0/5

Charli C TripAdvisor review

Amazing stay here for our wedding anniversary on 9/7/24. The duty manager was lovely and upgraded our room as it was a special occasion 😊 Thank you so much, we really appreciate how you went out of your way to do this for us! Great suite and great location!

Dear Charli, thank you for taking the time to leave us a review and for your kind words. We are so pleased you enjoyed your stay with us and we will make sure to share your feedback with the team. Thank you for trusting us with such a special occasion and we hope to see you again in the future. Kindest regards, Joana Lopes Operations Manager

Good environment

Customer review rating 5.0/5

Sau Families - Confirmed reviews ALL

Good living environment and facilities but it’s not convenient for having a baby trolley when the room outside have step.

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Other web-users rate our hotel

  • 1,163 reviews 9.2/10 Location
  • 1,705 reviews 5/10 Room
  • 1,137 reviews 8.9/10 Service
  • 16 reviews 7.3/10 WiFi
  • 1,015 reviews 3.9/10 Comfort
  • 588 reviews 3.6/10 Cleanliness
  • 456 reviews 4.2/10 Amenities
  • 438 reviews 8.4/10 Breakfast

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