ibis Bandung Trans Studio 3 stars

Customer review rating (ALL Rating) 4.5/5 958 reviews

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Jl Gatot Subroto No 289, Bandung - West Java, 40273 BANDUNG, Indonesia

Description

ALLSAFE approved hotel

Hotel extras

  • More than 200 connecting rooms, ideal for families

  • Inside the Trans Studio Mall and Trans Studio Bandung complex

  • Free high-speed WIFI and free Web corner

  • Large ballroom ready to welcome up to 1,200 people for weddings or business meeting events

  • Close to the airport, cinema, Bandung culinary area and factory outlets

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

ibis Bandung Trans Studio

Jl Gatot Subroto No 289, Bandung - West Java
40273 BANDUNG
Indonesia

GPS:-6.926821, 107.636254

Telephone
Fax +62 22 87347777

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

OOPEN RESTAURANT

Located on the ground floor of ibis Bandung Trans Studio hotel, Oopen Restaurant offers The Pasta & Grill Specialties, proposing cuisine from every corner of the world. Relax in our very friendly Bar, serving various Tea and choice of cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  958 reviews

TripAdvisor Rating  4.5/5  2,609 reviews

Certificate of excellence 2023

Genuine service from the staff

TripAdvisor rating 5.0/5

eqiiskandar TripAdvisor review

Oopen pasta & grill restaurant have a lot of amazing talent. They are helpful, very kind, and always put Sincerely in every time they served. Especially Mrs. Irma she was incharge next to my table. She always make sure the service in Ibis trans bandung always special.

Dear Mr. Eqi, We very much appreciate your comments regarding your stay at the Ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Indra Gunawan General Manager

Good stay

Customer review rating 5.0/5

Dimas A. N. Business - Confirmed reviews ALL

Easy check in & easy check out process, warm welcome by receptionist

Dear Mr. Dimas Ahmad N., We very much appreciate your comments regarding your stay at the ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Indra Gunawan General Manager

Good stay hotel

Customer review rating 3.5/5

Surjadi Families - Confirmed reviews ALL

It would be great stay if got no issues with hot water, refrigerator, power plug and bathroom refill. Suddenly no hot water when taking a bath, hv to ask for tissues and soap/shampoo to refill, broken refrigerator spoiling milk put inside the fridge, no electricity on power plug. Hotel shd check all these properly before letting guests to stay in.

Dear Mr. Surjadi W., Thank you for staying with Ibis Bandung Trans Studio and thank you for taking the time to write a review. We are very sorry that you had an unpleasant experience during your stay with us. Your constructive feedback is valuable for improving our hotel quality, I am with my team are working on it. Once again, thank you for your feedback, and looking forward to having you back at our hotel with better experience. Best regards, Indra Gunawan General Manager

Very Good Service

Customer review rating 5.0/5

Erick Families - Confirmed reviews ALL

I reserve for 2 rooms. Each rooms has welcoming cake. I got alearly checkin and late checkout. Thank you for your good service. Only one thing i would like to propose. Welcoming drink should be given for each room. Everytime i reserve more than 1 room, i always got only 1. Thank you.

Dear Mr. Erick Raymond P., We very much appreciate your comments regarding your stay at the ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Indra Gunawan General Manager

Banquet team are perfect!!

TripAdvisor rating 4.0/5

Alfard_Syah Business - TripAdvisor review

Sorry to being honest, if not because of Sarah Octavia i will write 3 start for this hotel. We have gathering meeting at this hotel and the banquet are so Perfect. They help us to prepare all of the arrangements so well. Thank you to Fadly and zaky who always be on our side at this moment and we even can’t forget your guys name . If some day we are back here just because of you (sarah, fadly and zaky) nisa, not event say hellow to us and you good but need to fast respon ya,.. 🙏🏻 The hotel: Room is ok,.. clean bu need to more detail on maintenance. Towel clean and i love the hug pillow! Front office not that good. Room with 500R but assist by 2 person. Common to see so many people queuing with long line at FO. We have event, check in time but they Maintainance the elevator bu WITHOUT any announcement!! All guest stuck to going up and down. Breakfast is the worst!! The cubby girl in front of resto not event asking our room number because busy gossiping with the other girl staff. So we just passed her. We look like coming to wedding party while they are done No food, no amenities. And staff at resto just go around without any care! We need to come and asking if we need something. Hopefully the GM can read this so can make any CHANGES!! Your hotel start to lost the accor standard. Thank you all

Yang terhormat Bapak Alfard Syah, Salam hangat dari Ibis Bandung Trans Studio, Kami ucapkan terima kasih telah berkenan menuliskan kesan dan pesan yang sangat berati dalam mengelola hotel ini kedepannya. Kami mohon maaf atas ketidaknyamanannya saat menginap di hotel Ibis Bandung Trans Studio. Pengalaman yang bapak alami khususnya pada cek-in proses yang mengantri, lift maintenance ketika jam cek-in serta tanpa pemberitahuan, dan juga staff restoran kami yang pada saat itu tidak aware yang mana akan menjadi perhatian serius bagi kami dengan mengambil tindakan yang di perlukan dengan tujuan pengalaman serupa tidak terjadi lagi di masa mendatang. Karena sejatinya kepuasan dan kenyamanan tamu adalah tujuan utama kami. Sekali lagi terima kasih atas perhatian dan masukan Anda, kami tunggu Anda kembali menginap di Ibis Trans Studio Bandung. Hormat kami, Indra Gunawan General Manager

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Other web-users rate our hotel

  • 329 reviews 8.8/10 Location
  • 976 reviews 7/10 Room
  • 779 reviews 8.4/10 Service
  • 29 reviews 7/10 WiFi
  • 557 reviews 7.7/10 Cleanliness
  • 481 reviews 7.9/10 Food
  • 269 reviews 8.3/10 Breakfast
  • 256 reviews 2.1/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.