ibis Chennai City Centre Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 4,574 reviews

ALLSAFE approved hotel

Information message

ibis Chennai City Centre
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+ 22 Services

Hotel extras

  • The hotel is pet friendly!

  • Adjacent to Thousand Lights metro station, for direct connectivity to the Airport

  • Longest breakfast from 4am to Noon at Spice It

  • Complimentary shuttle service to the US consulate every half an hour

  • Pay a little more and enjoy room with extra benefits at INR 499.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Chennai City Centre

690 Anna Salai, Mount Rd,
Near US Consulate,
Thousand Lights,
600006 chennai
india

Fax: (+91)44/71225599

Check-in from 14h00

Check out up to 12h00

  • INTER CITY VOLVO BUSES:  KSRTC KOYAMBEDU

  • ANNA SALAI: 

  • By plane

    CHENNAI AIRPORT At 17km / 10 miles

  • By train

    CHENNAI CENTRAL At 5km / 3 miles

  • By train

    EGMORE RAILWAY At 5km / 3 miles

GPS:13.057174, 80.256812

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Meeting rooms

SPICE IT

Indulge in simple, authentic flavours with a twist! Enjoy family celebrations, social gatherings or just unwind with your crew over a drink & quirky selection of bar bites at the bar next door, all within your reach.

Our accommodation(s)

Your sleep is our priority in 155 modern, sound proof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 54

  • Maximum capacity: 45 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
ibis Chennai City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,574 reviews

TripAdvisor Rating 4.5/5

541 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Worst customer service

TripAdvisor rating 1.0/5

Kayalvizhi R Business - 02/12/2021 TripAdvisor review

My booking was cancelled because I reached late. When asked about it, the staff at the reception did not explain their process properly and kept insisting that it’s my mistake in a very unprofessional manner.

Good stay

Customer review rating 4.5/5

Sudhir C. Families - 01/12/2021 Confirmed reviews ALL

I am overall satisfied with stay, food,and service you provided.

Good stay

Customer review rating 4.5/5

Liji K. Families - 01/12/2021 Confirmed reviews ALL

Customer care was excellent and we enjoyed the days with you

Bad stay

Customer review rating 0.5/5

Prashanth Business - 01/12/2021 Confirmed reviews ALL

Experience was very pathetic. Mosquitoes inside the room. The room size is very small and also the toilet

Disappointed

Customer review rating 1.5/5

Jayanathan Families - 30/11/2021 Confirmed reviews ALL

The food was terrible, the staff at the Restaurant cannot communicate properly either in English or Tamil

Well located, good service, good food

Customer review rating 5.0/5

Rulee B. Business - 30/11/2021 Confirmed reviews ALL

Nice, as per requirement

Adjacent to Thousand Lights Metro

Customer review rating 4.5/5

Suresh T. Solo - 30/11/2021 Confirmed reviews ALL

Checked in on the next day of booking in the morning. Extended for one more day. Comfortable stay, well maintained with covid 19 safety protocols followed. Breakfast is amazing which is only INR 399. Coming from Chennai airport is easy. Just board the metro from there and get down at Thousand lights and walk for around 150 metres to reach the hotel.

Best stay I have ever enjoyed

Customer review rating 5.0/5

Abdul Business - 30/11/2021 Confirmed reviews ALL

Well trained staff and nice ambience with tasty food in restaurant.

Good stay

Customer review rating 4.0/5

Shan Friends - 30/11/2021 Confirmed reviews ALL

Stay was very comfortable. Only issue I had was slow room service. They took around 30min to 1hr for getting me water bottles and empty plates. Otherwise the stay was great!

EXCELLENT STAY

Customer review rating 5.0/5

Mangal J. Couples - 30/11/2021 Confirmed reviews ALL

Well located , All arrangements are good right from staff behaviour to facilities in the room . This is 6 th time we are staying in this Hotel.

Good stay

Customer review rating 4.5/5

Shattan P. Families - 27/11/2021 Confirmed reviews ALL

Very pleasant stay. Appreciate the service provided by the house keeping staff. Need improvement in customer service by reception staffs

Dear Shattan P., We very much appreciate your comments regarding your stay at the ibis Chennai City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineesh KURUP General Manager
Customer review rating 4.0/5

Vehangam Solo - 27/11/2021 Confirmed reviews ALL

Good and hygiene food with attached pub (bar) Central locality... Made use of gym .... Made use of laundry service..... Thanks for service offered

Dear K Vittal Hebbar V., We very much appreciate your comments regarding your stay at the ibis Chennai City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineesh KURUP General Manager

Good

Customer review rating 4.0/5

Anonymous Business - 26/11/2021 Confirmed reviews ALL

I am Dhilip here I booked for my friend on his behalf and this is my mail id what Suresh shared about the stay experience was the stay and Moring breakfast was good but on the night menu you guys had only North indian food which he couldn't enjoy to the maximum

Dear Suresh V., We very much appreciate your comments regarding your stay at the ibis Chennai City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineesh KURUP General Manager

Pleasant experience

Customer review rating 4.5/5

Adith Business - 25/11/2021 Confirmed reviews ALL

Clean premises, friendly staff

Dear Adith S., Thank you very much for taking time to share your feedback regarding your stay. We pride ourselves in delivering a unique and special experience for all our guests therefore I am pleased that we were successful in achieving this for you. It was a great pleasure having you and it would be a privilege to welcome you back again soon. Sincerely, Vineesh KURUP General Manager

Well Located

Customer review rating 4.5/5

Anonymous Families - 24/11/2021 Confirmed reviews ALL

Everything of this hotel was good

Dear Debabrata B., We very much appreciate your comments regarding your stay at the ibis Chennai City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineesh KURUP General Manager

Centrally location

Customer review rating 3.5/5

Anonymous Business - 24/11/2021 Confirmed reviews ALL

Good

Dear Bishwa Prakash P., Thank you for taking out time to share your feedback with us. Our prime endeavor is to offer our guests with the best-in-class services, amenities and I'm happy to know we were able to achieve that through you. It was a pleasure serving you and we’ll be looking forward to welcome you back for another excellent experience. Sincerely, Vineesh KURUP General Manager

Nice place at nice location

TripAdvisor rating 4.0/5

Vfsgj 24/11/2021 TripAdvisor review

Nice place at nice location. Service and staffs were too good. It's value for money. Breakfast was good. I visit this place often. I personally feel very comfortable with this place. Overall it's a nice experience

Dear Guest, Thank you for choosing to stay with us and sharing your appreciative feedback. I am glad to learn that you had a memorable stay at the hotel. I look forward to welcoming you again at ibis Chennai City Centre to experience bespoke services and unmatched hospitality. At the outset kindly accept our sincere gratitude for your patronage with us. We appreciate your kind gesture of taking out time to review our services on this platform. Overwhelmed read your review and your appreciation of your recent stay experience. My team and I are delighted to know of your positive comments about staff. Comments such as yours motivate us to walk that extra mile to ensure the expectations of traveler such as yourself are met and exceeded. Thank you once again for recommending the hotel. We hope your next visit will be as pleasant as the previous one. Sincerely, Vineesh KURUP General Manager

Perfect Stay

TripAdvisor rating 5.0/5

Bhavdeep Singh C Business - 21/10/2021 TripAdvisor review

It was a work travel, and owing to the Dussehra festival, most places in the city were closed for trip. So, I stayed mostly in the hotel when I wasn't working. The gym was well maintained, the food was sumptuous, and special thanks to the staff - Suvrajit, Sukant, Venkatesh, Sumit and Narayan for their lovely hospitality and guidance of the city of Chennai. Hoping to come again and stay with Ibis.

Dear Guest, Thank you for taking the time to write a review about your experience at the ibis Chennai City Centre. It is a pleasure to read that you enjoyed your stay with us. Your comments with regards to our hospitality & staffs are greatly appreciated. Your appreciation has been conveyed to Suvrajit, Sukant, Venkatesh, Sumit and Narayan and they are highly motivated to serve you with enriching experiences each time you choose to stay with us. On behalf of the entire team, I look forward to welcoming you back in the near future. Sincerely, Vineesh KURUP General Manager

comfortable hotel with the perfect location

TripAdvisor rating 5.0/5

Bushra12april Business - 24/09/2021 TripAdvisor review

stay was very comfortable, all staff was helpful & kind. I will give 4 star rating coffee was nice, sitting was good, Rooms are compact washroom is also very compact, Except this everything was comfortable suitable, In my opinion need little bit improvement for food taste specially paranthe, overall stay was pleasant

Dear Guest, At the outset kindly accept our sincere gratitude for your patronage with us. We appreciate your kind gesture of taking out time to review our services on this platform. Overwhelmed read your review and your appreciation of your recent stay experience. My team and I are delighted to know of your positive comments. Comments such as yours motivate us to walk that extra mile to ensure the expectations of traveller such as yourself are met and exceeded. We have noted your feedback for food taste. I have personally discussed your feedback with my chef Through your feedback, it was realized that there's a strong need to reinforce the procedure. Please be assured that we shall work on your feedback and it will be taken with utmost care. Sincerely, Vineesh Kurup General Manager

Safe stay & courteous staff

TripAdvisor rating 5.0/5

anoop_ch_india 20/09/2021 TripAdvisor review

The staff at the hotel were very good. Everyone was wearing a mask. The bar was good too. The food wasn't that tasty but the breakfast had lot of options especially South Indian dishes. Late-night food menu is limited though. Overall the stay was very good.

Dear Guest, We very much appreciate your comments regarding your stay at the IBIS Chennai City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcome you back soon. Sincerely, Vineesh Kurup General Manager

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