Mercure Bangkok Siam 4 stars

I had a good time even just stay in my room. It's clean. View from my room on 23rd floor is good. Breakfast is nice.

Thanks for the hotel management acknowledgement of Accor Plus Platinum Elite member and a well prepared suite room with a plate of fruits as welcome gifts. In response to the COVID-19 pandemic, the hotel had implemented cleaning and disinfection measures according to Ministry of Public Health guidelines and the new normal services in all facilities. I do hope that the hotel would closely monitor the advice of the government authorities continuously especially this new wave of pandemic in Thailand. I encourage all staffs to overcome this tough situation and Stay Strong.

The hotel is really well located—convenient to access(taxi, bus, BTS, local boat), near shopping centers (MBK, Siam Paragon, Central World, Lotus), restaurants(around the hotel are delicious food centers and restaurants from the shopping centers and Santana), attractions (Jim Thomson museum, arts museum, public park, sport stadium)

Nice room, tiny but the bed was nice. There is a convenience store down the lobby 24 hour service. Welcome drink nearby the check-in was good. Room was clean and tidy, basic amenity was provided.

Overall, my experience is as I expected it to be.

Your staff at the Front desk is amazing and very professional, Big thank you to the Front Office Manager who reminded me of the member benefit and offered for the late checkout that is really appreciated

I'm feel relaxed and comfortable while I stayed here impressed that in the room had a card inside for going out without take the card always

I have been checking in at many Accor, SPG, and Hilton 3-4-5 star-rated hotels for over 20 years. I am writing this review on my second check in of this great hotel. When comparing Mercure among its competition within the SAME CATEGORY, the Mercure Bangkok Siam reigns supreme. Note: I find that some reviewers does a disservice to a hotel by unfairly judging a 4 star hotel with the standards of a 5 star premium hotel. This is like comparing a Honda Civic with a Mercedes. Let’s be real here folks. 5/5 for Location. Hotel is located right by a major BTS National Stadium which is one station away from Paragon Siam and CentralWorld, and is a short walk from MBK Mall with its plethora of shops and good eateries. 5/5 for gym and pool facilities. I am an avid swimmer and I can vouch the pool - albeit not the largest in Bangkok - is always kept clean and it’s a very decent size for swimmers doing laps. I don’t have a clue as to what some reviewers are saying about the pool being too small for swimming. This pool can easily accommodate 3-5 lap swimmers at the same time. I am at the hotel gym daily and have managed to work up a great sweat on the good cardio machines and the nice range of free weights each and every time. The gym is even equipped with a nice air purifier. What more can you possibly ask for in a gym and a pool from a hotel of its category! 5/5 for Suite room. The suite room - always clean and bright - which I am staying in has a separate living room area from the bedroom ensuite. Large windows in both areas showcase spectacular city views. The fridge is replenished every day with complimentary drinks. 4.5/5 for breakfast and lounge. Yes the pandemic has shrunk the number of visitors to Bangkok substantially and all hotels are doing their best to cut cost without compromising service. Mercure Siam has had to close its Lounge so I can’t really grade the lounge service while breakfast is mostly served a la carte with your choice of an American continental breakfast, some decent bakeries, Asian fried rice and chicken or pork congee. Maybe the bacon is a bit rubbery on a quite a few occasions, perhaps they can fry a smidge longer to give it that crunch. 5/5 great value for your money! Check around and you will see for yourself. 5/5 for service and hospitality. The exemplary service starts at the top from the hotel manager to the housekeeping staff who all radiate a genuine concern for the well-being and comfort of the guests. This without exception is why as much as I like to be pampered at the 5 star premium hotels , am now a fan of the Mercure Bangkok Siam!

Great value for money as a family of 5 and sofa bed made up free of charge which was appreciated.

Everything is comfortable, the rooms are good.

I stayed at this hotel for second time. My room was good except hot water was not working. They offered me to change the room and upgraded me to higher type. However, Hot water still not working. I ordered room service for breakfast. Toast was overcooked and gone black. Gym , Pool was average seem no good maintenance.

- Nice service - Great location - Value for money - Very Best price - Well proper amenity - There is convenience store at ground floor, very convenience for guess. Easy to grab anything at standard price.

My wife, daughter and I loved sleeping at this hotel. The room was spacious, quiet, clean and had a great view. The staff was also very attentive. We were however very disappointed by the breakfast. As an Accorplus Platinum member, I can easily confirm that choice-wise, this was the most limited breakfast that I have ever had in any Accor hotel. The coffee quality was also way below the usual Accor standard.

Location of this hotel is fantastic. Breakfast was okay, nothing spectacular but the wait was just ridiculous. Room was small but acceptable, but the room carpet and couch were just filthy and dusty. We got bitten by bed bugs badly. Air-con was not working very well. We turned it to the coolest and highest fan but was still warm. We reported this to the front desk. They sent a mechanics to look at it and they admitted it was quite warm. They suggested that we left it on for another night and it might get better. Hello.. we had tried this for the last 3 nights already so how many more nights we had to try? Friendly staff at check in and check out. Overall, it was an okay stay.

Location was convenient, next for the BTS station, check in and check out easy , every day cleaning service clean, breakfast start 6:00am was good idea, we will consider next trip come back again to stay .