Pullman Kuala Lumpur Bangsar 5 estrelas

This hotel has a unique policy which require guest to pay the bill for the stay when check in. If you choose to hold your bill in case you will charge your F&B expense, they will require you to sign a authorisation letter mentioned that I have authorisation the hotel to charge my card without my knowledge as given them the authorisation. First, hotel usually hold a certain value in your credit card when check in but this don’t. Secondly, signing a authorisation letter to allow the hotel to charge without further notification to the card holder, what guarantees the hotel will not misuse our details. This is like giving the hotel an open cheque to use with our authority. Eventually if any fault occurs, we will need to call the hotel to solve the issue ourselves. Gym Eqt is outdated and instead to offer medium size towel, they only have bath towel. You can’t use them if you are running on the treadmill. Would never want to stay here again if the policy stays.

The hotel is located at the heart of Bangsar with metro station a few min walk away, Not very far from KL center . The rooms are well kept and has a freshness about it. Has nice views of PJ and a busy highway. Nice service. Although dint stay for long, the stay was good.

I have so much fun and great staycation to celebrate my anniversary during the weekend. Thank you to Mr Faezal and his team for the best hospitality. Room is great and so thus the breakfast👍🏻 Surely will visit again✨

A wonderful trip during my stay at Pullman Bangsar. Shout out to the best hospitality from Mr Faezal and to the team that doing the room decoration❤️ Thank you so much😘 The room is spacious love the bath tub and the superb big king size bed.. Ive had a great moment to remembered🥰

Room was comfortable with nice shower pressure, pool and gym facilities were good for workout. Compliment to front office staff Brendan for his excellent services and kindness for the pleasant check in. Not forgetting Hazel a trainee for doing an excellent job at the club lounge despite of staff shortage during the peak period of happy hour. As a loyal Accor plus member I will like feedback to their management to help them improve their brand competitiveness. Club lounge should open for breakfast especially for guest that require privacy. Happy hour alcoholic drink should be serve openly similar to other hotels rather than staff serving especially when they are busy. Will recommend travellers to stay at Pullman Bangsar when travelling to Kulua Lumpur should they want a quiet location, good service, comfortable room and close access to Klia airport. Cheers Donovan