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Hôtel Pullman Kuala Lumpur Bangsar 5 étoiles

Note Avis clients (Note ALL) 4.3/5 9 518 avis

Hôtel labellisé ALLSAFE

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Pullman Kuala Lumpur Bangsar
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+ 24 Services

Les plus de l'hôtel

  • 7 minutes walk to the nearest train station (Kerinchi LRT)

  • Complimentary shuttle bus to Mid Valley and KL Sentral

  • 513 rooms with WiFi (High speed fiber internet)

  • Located in the heart of business hub of Kuala Lumpur, Bangsar and Petaling Jaya

  • 4 restaurants, 1 cafe and 24 hour in-room dining

Localisation de l'hôtel

Pullman Kuala Lumpur Bangsar

No 1 Jalan Pantai Jaya Tower 3
Tower 3
59200 kuala lumpur
malaysia

Tel : +60322981888

Fax : (+60)3/22981999

Check-in à partir de 14h00

Check-out jusqu'à 12h00

  • AIRPORT LIMO M SDN BHD:  KLIA , KLIA2, KL

  • Par avion

    KLIA 2 À 56,7km / 35,23 miles

  • Par avion

    KUALA LUMPUR INTL À 58,2km / 36,16 miles - Navette payante

  • Par train

    KERINCHI STATION À 0,6km / 0,37 miles

  • Par train

    KL SENTRAL À 0,1km / 0,06 miles

GPS:3.11585, 101.663214

Services de l'hôtel

Check-in à partir de - Check-out jusqu'à

En résumé
  • Piscine
  • Parking
  • Navette
  • Restaurant
  • Hôtel accessible en fauteuil roulant
  • Bien-être
  • Air conditionné
  • Wifi
  • Petit-déjeuner
  • Bar
  • Salles de réunion

Nos hébergements

Les 513 chambres et suites offrent un confort optimal. Meublées dans un style contemporain, elles sont équipées du dernier cri en matière de technologie de communication et d'une SDB moderne avec baignoire et douche à effet pluie.

Vos réunions et évènements

Nos salles de réunion

  • Nombre de salles de réunion: 18

  • Surface maximum: 1 278 m²

  • Capacité maximum: 1800 personnes

  • Capacité maximum en banquet: 1320 personnes

En savoir plus

Les avis de nos clients
Pullman Kuala Lumpur Bangsar

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL 4.3/5

9 518 avis

Note TripAdvisor 4.0/5

1 700 avis

2021 Certificat d'Excellence TripAdvisor
Certificat d'excellence 2021
Note Avis clients 4.5/5

J2l Professionnel - 24/02/2019 Avis confirmés ALL

Personnel très accueillant et serviable. Choix important de nourriture à l’Exclusive Lounge.

Dear Jean-luc L., We very much appreciate your feedback regarding your recent stay at the Pullman Kuala Lumpur Bangsar. It is always a great pleasure to receive such positive feedback especially on our staff’s quality of service as well as the good selection of food at our Executive Lounge. We are also glad that the welcome drink and the room upgrade met your expectations. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience and your continuous loyalty as a Le Club AccorHotels’ Platinum member. We hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Carlile General Manager
Note Avis clients 4.5/5

R. Professionnel - 22/11/2018 Avis confirmés ALL

Très bonne accueil et prestations très satisfaisantes

Dear Clement R., We very much appreciate your comments regarding your stay at the Pullman Kuala Lumpur Bangsar and thank you for your continued loyalty. I am extremely pleased to receive such amazing feedback and ratings from you and it's good to hear that you had an enjoyable stay with us, I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Carlile General Manager

Bon rapport qualité prix

Note Avis clients 4.0/5

Gus13 Professionnel - 05/11/2018 Avis confirmés ALL

L'hotel est bien mais n'est pas bien situe pour se promener à pied dans KL

Dear Guillaume R., We very much appreciate your comments regarding your stay at the Pullman Kuala Lumpur Bangsar and thank you for your continued loyalty. I am glad to hear you had an enjoyable stay with us, I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Although the hotel is not well located for walking around the KL City Center but there are 2 Light Rail Transit (LRT) stations which is just 3-5 minutes walking distance from the hotel and you can travel to KLCC and other parts of town too, perhaps I may suggest for your next visit to consider using the the LRT to travel around. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Carlile General Manager
Note Avis clients 0.5/5

Anonyme Professionnel - 10/09/2018 Avis confirmés ALL

Bonjour, Malgré un surclassement de chambre apprécié, j'ai fait l'expérience de plusieurs problèmes dans la chambre: - Puissance du signal Wifi et qualité de la connexion pauvres: Impossibilité de me connecter à mes vidéos conférences (j'ai été forcé d'utiliser mon Roaming pendant 2 heures...) - Prise électrique non fonctionnelle dans la salle de bain - Eau de couleur marron dans la douche, l'évier et la baignoire. A plusieurs reprises, j'ai évoqué ce problème. Une équipe de technicien est venue pour chaque reprise pour laisser "couler l'eau" pendant plusieurs minutes. Ne voyant aucun changement, ont INSISTE pour me dire que la couleur est due à l'éclairage... ce qui était faux puisque le même constat a été démontré le lendemain et surlendemain à la lumière du jour... - Propreté négligée de la chambre: Plusieurs barrettes pour les cheveux ont été trouvés dans la chambre près du lit, dans l'entrée et vers le bureau. Egalement aucune équipe de nettoyage après l'intervention des techniciens qui ont laissé de l'eau au large avec évidement des marques de chaussure depuis la salle de bain jusqu'en dans l'entrée. - Pauvre speech du manager lors du Check-out en m'invitant à revenir.. Ce que je doute fortement! Ce séjour m'a mis à mal à la fois sur l'aspect pro/perso. J'ai donc préféré finir mon séjour dans une autre chaîne d’hôtel. Merci, Jérémie M.

Dear Jeremie M., Thank you for taking the time to tell us about your experience at the Pullman Kuala Lumpur Bangsar, I am sorry to hear that your experience did not meet your expectations on many levels, please allow me to express my sincerest apologies for all the shortfalls you encountered. Your feedback is very important to us and we have taken note on your comment with regards to the Wi-Fi signal during your video conference, we are very concerned about this issue as connectivity is one of our main priorities. I do believe that our IT team has proposed to use the direct cable connection provided by the hotel but you prefer to use your own data connection for the video conference instead, furthermore, we had restarted the access point on the 15th floor to refresh the Wi-Fi connection and also conducted tests on the connection by playing high quality YouTube videos and we found the connection was good. Just to share with you, the hotel do provide a bandwidth of 5mbps per device which is normally very ample for our guests but I am very sorry that you still did experience an issue for your conference call. As for the brownish colored water you experienced, we do apologize for this inconvenience, just to let you know the water was the result of an emergency plumbing rectification work and it was just a temporary matter, we are very sorry for the disappointment this caused you but the emergency work could not be rescheduled and the discolored water was just temporary. Thank you for highlighting the cleanliness issue also, this is definitely not the norm and not at all to our standards, your feedback on the issues is highly appreciated and we have discussed this with housekeeping and engineering teams and we can learn from this unfortunate shortfall. I do believe that the Front Office team has offered you a room change but this was declined as perhaps not convenient to you, our Duty Manager had also met you during your departure but all seemed fine at that point, sorry if you had a problem communicating with him as I was quite surprised to receive this feedback now as he mentioned all was fine at check out. Mr M., we do apologize for the drop in service you experienced on this stay and hope you can still consider us one more time in the future and allow us an opportunity to restore your faith in our hotel & service, as gesture of goodwill, we would like to offer you a complimentary upgrade to our Executive Room for your next visit. We really appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew Carlile General Manager

Bel hotel tranquille

Note Avis clients 4.0/5

Bernard D. Voyage solo - 18/03/2018 Avis confirmés ALL

Agréable séjour, chambre confortable, personnel sympathique.

Dear Bernard D., We very much appreciate your comments regarding your stay at the Pullman Kuala Lumpur Bangsar. We are glad to hear that you enjoyed your stay with us and that you liked our friendly staffs. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Carlile General Manager

C'est super

Note Avis clients 4.5/5

Très A. S. M. I. A. C. En couple - 08/03/2018 Avis confirmés ALL

HÔTEL très bien équipé. J ai beaucoup apprécié le CIGARE ROOM. C'est une excellente idée. Tous les PULMANN doivent avoir des CIGARES ROOMS.Beaucoup de choix de CIGARE et vins. Le responsable C. un homme très gentil serviable et très compétent.

Dear Nazaraly Djaffar J., We very much appreciate your comments regarding your stay at the Pullman Kuala Lumpur Bangsar. I am glad to hear that you enjoyed our hotel and the cigar room. We have put much effort in making sure we are able to provide only the very best for our guests. I will share your kind compliments with Mr.C. . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Carlile General Manager

Excellente

Note Avis clients 5.0/5

Anouar M. Professionnel - 18/08/2017 Avis confirmés ALL

Séjour parfait : personnel très aimable et accueillant, service impeccable et cuisine raffinée...

Dear Anouar M., Good day and warm greetings from Pullman Kuala Lumpur Bangsar! It was indeed a pleasure having you with us recently and we would like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and for sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the guest survey, we are pleased to read that you had a pleasant and an enjoyable stay. We are truly encouraged by your ratings and rest assured, we will continue to strive to provide our service excellence at all times. Our appreciation once again for taking the time to provide us with your feedback. We are very grateful for your patronage and we look forward to welcoming you back. Yours sincerely, Poh Lin, Lim (Ms.) Guest Experience Manager Brand Marketing & Quality Pullman Kuala Lumpur Bangsar No. 1 Jalan Pantai Jaya, Tower 3 59200 Kuala Lumpur, Malaysia T. +6… - F. +6… www.pullmankualalumpur.com | www.accorhotels.com

Chambre bruyante

Note Avis clients 2.5/5

Anonyme Professionnel - 23/07/2017 Avis confirmés ALL

Chambre bruyante surement dû à la présence de plusieurs équipements électriques si l'on se fie aux références d'appareils colées sur la porte.

Dear Nicolas G., Good day and warm greetings from Pullman Kuala Lumpur Bangsar! It was indeed a pleasure having you with us recently and we would like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and for taking the time to share with us your experience at Pullman Kuala Lumpur Bangsar. From the ratings in the guest survey, we noted that the experience you had did not meet your expectations and please allow us to express our sincerest apologies. With regards to your feedback on noise, we have shared this with our Management as well as Engineering department for their improvement considerations. At Pullman, we constantly strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problems and to prevent future occurrence. We truly appreciate your sharing of your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. We are indeed grateful for your patronage and we look forward to welcoming you back. Yours sincerely, Poh Lin, Lim (Ms.) Guest Experience Manager Brand Marketing & Quality Pullman Kuala Lumpur Bangsar No. 1 Jalan Pantai Jaya, Tower 3 59200 Kuala Lumpur, Malaysia T. +6… - F. +6… www.pullmankualalumpur.com | www.accorhotels.com

Beaucoup de dysfonctionnements

Note Avis clients 2.5/5

Marine B. Professionnel - 13/05/2017 Avis confirmés ALL

Lumière du placard qui ne s'éteint pas lors de la fermeture des portes du placards car celles-ci sont mal fixées : deux appels à la réception pour obtenir une personne de la maintenance à 00h30 puis 01h00 du matin car personne n'est venu. Apres le deuxième coup de fil, une personne est venue aider en moins de 5 min. Douche qui fuit : de l'eau coule malgré la fermeture du robinet Lumière de la lampe de chevet qui ne fonctionnait pas Lors d'un passage précédent; oubli de réservation d'un taxi pour l'aéroport avec un pick-up à 5h45 du matin: 15 min pour trouver une solution avec le personnel présent

Note Avis clients 5.0/5

Anonyme Professionnel - 22/04/2017 Avis confirmés ALL

Parfait Hotel tres agreable Executive lounge personnel tres accueillant et serviable Professionnel Tres propre

Tres bel hotel pour business

Note TripAdvisor 5.0/5

brigittefrison06 Professionnel - 20/04/2017 Avis TripAdvisor

Tres bon accueil Le personnel est professionnel Executive lounge est tres bien Le personnel tres serviable et sympathique Tres devoue Wifi super Je recommande cet hotel Tres bien place a 5mn du LRT express rail

Dear brigittefrison06, Good day and warm greetings from Pullman Kuala Lumpur Bangsar! It was indeed a pleasure having you with us recently and we would like to express our sincerest appreciation for your kind patronage. Thank you for sharing your experiences on our hotel's facilities and services during your recent stay. We are pleased to read that you had an overall pleasant and an enjoyable stay. We are truly encouraged by your feedback and rest assured, we will continue to strive to provide our service excellence at all times. Our appreciation once again for taking the time to provide us with your feedback. We are very grateful for your patronage and we look forward to welcoming you back. Yours sincerely, Abu Bakar Director of Rooms Pullman Kuala Lumpur Bangsar
Note Avis clients 3.5/5

Anonyme Professionnel - 19/04/2017 Avis confirmés ALL

Bon séjour dans l'ensemble si ce n'est le fait qu'un groupe de voyage organisé se permette de monopoliser les ascenseurs pendants plusieurs dizaines de minutes...

Note Avis clients 4.5/5

Anonyme En couple - 05/01/2017 Avis confirmés ALL

Le service était excellent !

Note Avis clients 4.5/5

Anonyme Professionnel - 11/12/2016 Avis confirmés ALL

Excellent et adapté

Note Avis clients 4.5/5

Anonyme Voyage solo - 31/10/2016 Avis confirmés ALL

comme toujours très bon service. Un plaisir de séjourner au Pullman Bangsar

Super Hotel à Kuala Lumpur

Note TripAdvisor 5.0/5

el17148 En couple - 08/04/2016 Avis TripAdvisor

Très bon Hotel avec en particulier un excellent restaurant japonais. Accueil sympa et professionel. J'ai choisi une chambre avec accès au lounge qui est très agréable. Je reviendrai avec grand plaisir!

Dear El17148, Warm greetings from Pullman Kuala Lumpur Bangsar! It is always a pleasure to receive positive feedback from our valued guest. Thank you for taking the time to share your experience. I am pleased to know that you enjoyed your dining experience at Gohan, our Japanese restaurant, as well as the Executive Lounge. We look forward to welcoming you back in the near future. Thank you. Sincerely, Eric Tan General Manager

Tres bon rapport qualités/Prix

Note TripAdvisor 4.0/5

FL-CV-LG Professionnel - 10/03/2016 Avis TripAdvisor

Bon Hotel Chambre très spacieuce et confortable Bons services d'étage A l' Executif Floor tres bon acceuil et très bonne noutiture et boissons Petits déjeuner très varié Problemes pour avoir un taxi rapidement Piscines non accesible car en rénovation .

Dear FL-CV-LG, Warm greetings from Pullman Kuala Lumpur Bangsar! Thank you for taking the time to share your experience with us on TripAdvisor. We are pleased to know that your stay with us was a pleasant one. Also, your feedback on the taxi and swimming pool is well noted. Please allow me to apologise for any inconveniences caused during your stay with us. Once again, thank you for choosing Pullman Kuala Lumpur Bangsar as your preferred choice of hotel during your recent visit to Kuala Lumpur. We look forward to welcoming you back in the near future. Sincerely, Eric Tan General Manager

Tres bonne alternative aux hotels du cente ville

Note TripAdvisor 5.0/5

Jean-Yves L Professionnel - 05/03/2016 Avis TripAdvisor

Excellent accueil, chambres tres propres et de grand confort à seulement 10 min de KLCC Restaurant mediterraneen de tres bonne qualité a des prix tres raisonnables pour un hotel de ce standard. Budget taxi parfois difficile à obtenir par le bell keeper!

Dear Jean-Yves L, Warm greetings from Pullman Kuala Lumpur Bangsar! It is always a pleasure to receive positive feedback from our valued guest. Your feedback on the budget taxi is duly noted. We are glad to know that your overall stay with us was a pleasant one and that you enjoyed the food at La Cucina. Once again, thank you for choosing us as your preferred hotel for your previous stay. We look forward to welcoming you back in the near future. Sincerely, Eric Tan General Manager

Bon hotel confortable

Note TripAdvisor 4.0/5

Phil S Escapade entre amis - 22/01/2016 Avis TripAdvisor

Un peu excentré mais pas important car métro Universiti proche à condition de savoir comment trouver le chemin. Sinon il est parfait d'utiliser les taxis peu chers et Uber encore moins chers et très efficaces à KL. Belle chambre si étage élevé avec vue dégagée et urbaine. Le coupon offert pour les cartes Accor est pas généreux (jus de fruit uniquement ou soft alors que l'autre Pullman de la ville offre cocktails et vins). Personnel sympathique et poli. Piscine un peu froide. Nombreux restaurants. Belle chambre d'angle (4 par étages). Séjour appréciable. Réception efficace

Dear PHILIPPE S Warmest Greetings from Pullman Kuala Lumpur Bangsar! I am glad to know that most areas as well as staff did meet your expectations and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I'm looking forward to welcoming you back here in Pullman Kuala Lumpur Bangsar. Should you require any further enquiries, do drop an email to me at H7962-GM1@accor.com Thank you and best wishes to you. Cindy Yeoh Hotel Manager

2ème Sejour

Note TripAdvisor 4.0/5

Philippe C En couple - 28/10/2015 Avis TripAdvisor

Le LINK restaurant et son buffet était encore INCROYABLE.Félicitation au chef et ses adjoints. Et merci à tous pour leurs acceuil et sourires. Un seulreproche hôtel un peu éloigné de l'aéroport et différence de prix entre Aeroport - Hôtel : 75 Ringint. Hôtel - Aeroport 150 Ringint ????

Dear Philippe, Warm greetings from Pullman Kuala Lumpur Bangsar! Thanks for the compliment on breakfast and will certainly share the positive comment with the Food and Beverage team. As for the taxi from hotel to airport, this is the rate which regulated by the appointed taxi company within this area to international airport, in Executive Taxi. Should you need further information, please feel free to contact me at h7962-rd@accor.com. Thank you and best regards Alec NG - Director of Rooms

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