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Pullman Kuala Lumpur Bangsar Hotel 5 stars

Customer review rating 4.3/5 9,423 reviews

ALLSAFE approved hotel

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Pullman Kuala Lumpur Bangsar
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+ 24 Services

Hotel extras

  • 7 minutes walk to the nearest train station (Kerinchi LRT)

  • Complimentary shuttle bus to Mid Valley and KL Sentral

  • 513 rooms with WiFi (High speed fiber internet)

  • Located in the heart of business hub of Kuala Lumpur, Bangsar and Petaling Jaya

  • 4 restaurants, 1 cafe and 24 hour in-room dining

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • KUALA LUMPUR INTL Paying
  • Reception open 24 hours a day
  • Late Check-Out up to 4PM Paying
  • Dry cleaning / Ironing Paying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre Paying
  • Well-being
Catering
  • Breakfast Paying
  • 4 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 18 Meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Pullman Kuala Lumpur Bangsar

No 1 Jalan Pantai Jaya
Tower 3
59200 kuala lumpur
malaysia

Tel: +60322981888

Fax: (+60)3/22981999

Check-in from 14h00

Check out up to 12h00

  • AIRPORT LIMO M SDN BHD :  KLIA , KLIA2, KL

  • By plane

    KLIA 2 At 56.7km / 35.23 miles

  • By plane

    KUALA LUMPUR INTL At 58.2km / 36.16 miles - Shuttle paying

  • By train

    KERINCHI STATION At 0.6km / 0.37 miles

  • By train

    KL SENTRAL At 0.1km / 0.06 miles

GPS :3.11585, 101.663214

Our accommodation(s)

The 513 rooms and suites offer comfort and convenience. Designed with contemporary style, the beautifully appointed guest rooms feature state-of-the-art communications technologies with a modern bathroom offers separate bathtub and rain shower.

Our restaurants and bars

LINK - ALL DAY DINING

Type of cuisine: International

Fill up your gastronomical needs all day, every day with LINK, which offers breakfast, lunch and dinner buffet with live cooking and a la carte dining. This new all day dining innovation presents a new world of dining experience.

ORIENTAL CHINESE CUISINE

Type of cuisine: Chinese

The restaurant's wide space can comfortably sit up to 200 persons and has private dining rooms which cater up to 30 persons. Although the restaurant is popular during lunch and dinner, it is also suitable for private and intimate wedding functions.

PETIT CAFE

Type of cuisine: Cafe

Petit Café, located at the Main Lobby of the hotel is the perfect rendezvous spot for meeting with friends, to chat online or to grab a quick bite, a take away, and proposes a sociable alternative for guest atop room service provided.

LA CUCINA

Type of cuisine: Mediterranean

Discover authentic Mediterranean cooking at La Cucina restaurant. Be amazed by its traditional kitchen style and cooking methods set to recreate your favourite dishes perfectly.

THE LOUNGE

Soak in the cozy atmosphere and relax at the lobby bar. Its snug lounge chairs set you in a comfortable mood as you sample a wide range of cocktails, signature martinis, beers and wines.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 1,278 m²

  • Maximum capacity: 1800 people

  • Maximum banquet capacity: 1320 people

Find out more

Our guest reviews for
Pullman Kuala Lumpur Bangsar

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

9,423 reviews

TripAdvisor Rating 4.0/5

1,696 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay

Customer review rating 5.0/5

Norashah Couples - 09/09/2021 Confirmed reviews ALL

everything is okay

Clean stay

Customer review rating 3.5/5

Jen Business - 22/07/2021 Confirmed reviews ALL

Enjoyed a short getaway amidst this pandemic. Understandable that all facilities remain closed but room rate should be cheaper as well as in-house dining (pickup / takeaway). Stayed for 2 nights and resorted to Grab & Food Panda for sustenance.

Just not as I expected

Customer review rating 2.0/5

Luke Business - 01/06/2021 Confirmed reviews ALL

Room a/c is warm. Toilet tissues paper box is empty. Water pressure is low. Working desk deco file are all worn out. At 9pm changed to another room. Slight better with the room a/c (just slightly). Bath tub ceiling lights not working. Room service breakfast was alright.

good stay

Customer review rating 3.5/5

Grace Couples - 21/05/2021 Confirmed reviews ALL

A very nice and comfortable stay. The room is quite big and friendly staff to help in check in and check out procedure.

Dear Bee Leng N., We very much appreciate your comments regarding your stay at the Pullman Kuala Lumpur Bangsar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jason Ngan Director of Sales & Marketing

Osem...

Customer review rating 5.0/5

Zamzuri Z. Families - 16/05/2021 Confirmed reviews ALL

This is the best hotel that you should be choose.

Dear Zamzuri Z., We very much appreciate your comments regarding your stay at the Pullman Kuala Lumpur Bangsar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jason Ngan Director of Sales & Marketing

10

Customer review rating 5.0/5

Rose Business - 28/04/2021 Confirmed reviews ALL

Very convenience and satisfying

Dear Rose Shamsiah S., We very much appreciate your comments regarding your stay at the Pullman Kuala Lumpur Bangsar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jason Ngan Director of Sales & Marketing

Relaxed Staycation

Customer review rating 4.0/5

Kelvin T. Couples - 21/04/2021 Confirmed reviews ALL

Was checked in promptly and well attended to. Service was good and enjoyed the food.

Dear Kelvin Wai Khong T., We very much appreciate your comments regarding your stay at the Pullman Kuala Lumpur Bangsar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jason Ngan Director of Sales & Marketing

slightly below the expectation

Customer review rating 3.5/5

Dr T. Business - 19/04/2021 Confirmed reviews ALL

gym were close for two days during my stay no buffet breakfast during stay mosquitoes in the restaurants during breakfast

Dear Chin Hoe T., Thank you for taking the time to tell us about your experience at the Pullman Kuala Lumpur Bangsar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jason Ngan Director of Sales & Marketing Sincerely,

Not so friendly

Customer review rating 2.0/5

Ahmad F. Business - 15/04/2021 Confirmed reviews ALL

I had booked a room for my staff (business purpose) and request for pro-forma invoice to be emailed to me. First the person in-charge (reservation) was not repeat my email address and I need to call until 4 times to mention that I didn't received the pro-forma invoice. So until the 4th call, I request to spell my email address and yes it was wrong. Why the person in-charge have no interest to talk with their guess. That feeling made me twice to choose your hotel again. If I have an event at your place, I am going to booked another hotel because of this issue.

Dear Ahmad F. Y., Thank you for taking the time to tell us about your experience at the Pullman Kuala Lumpur Bangsar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jason Ngan Director of Sales & Marketing Sincerely,

Very good stay

Customer review rating 4.5/5

Mazlan Business - 14/04/2021 Confirmed reviews ALL

amazing stay at Pullman Hotel

Dear Mazlan M., We very much appreciate your comments regarding your stay at the Pullman Kuala Lumpur Bangsar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jason Ngan Director of Sales & Marketing
Customer review rating 3.5/5

Roslaili K. Business - 13/04/2021 Confirmed reviews ALL

The food at your coffee house is excellent Room was ok except for the air-conditioning. It was not functioning well. Temperature was 25-26,the controller wasn't working. Had a slight bad experience(stranded on level 4 for almost 20mins) with the lift as room card not able to access, even to go down to the lobby. Had to call the hotel for help . Pressed the help button ,no help at all

Dear Roslaili K., Thank you for taking the time to tell us about your experience at the Pullman Kuala Lumpur Bangsar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jason Ngan Director of Sales & Marketing Sincerely,

Good stay

Customer review rating 5.0/5

Matthew L. Couples - 04/04/2021 Confirmed reviews ALL

everything is fantastic although hotel is busy

Dear Wei Xian L., We very much appreciate your comments regarding your stay at the Pullman Kuala Lumpur Bangsar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jason Ngan Director of Sales & Marketing

Good stay

Customer review rating 4.0/5

Narima B. Z. Business - 03/04/2021 Confirmed reviews ALL

Actually I really enjoy my stay in Pullman but unfortunately I had experienced allergic reaction which I noticed that when I wore the bath robe on Saturday night. Later that night I started to feel itchy and I had to take off the robe. Sorry for not informing the staff regarding this as the itchiness had subsided in the morning.

Dear Narima Z., We very much appreciate your comments regarding your stay at the Pullman Kuala Lumpur Bangsar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jason Ngan Director of Sales & Marketing

Convenient location, awesome staff and comfortable room

Customer review rating 4.5/5

Barath R. Couples - 01/04/2021 Confirmed reviews ALL

As a regular visitor I have nothing but praise for all the services provided by the hotel. Even in this trying times our stay is comforting especially in this trying times. I would not hesitate to recommend my colleagues, friends and families to stay here which I have done over the many years. Last but not the least I am always amazed by awesome reception provided by the staff.

Dear Barath R., We very much appreciate your comments regarding your stay at the Pullman Kuala Lumpur Bangsar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jason Ngan Director of Sales & Marketing

king bed is not ready for me

Customer review rating 2.0/5

W. Y. Y. Couples - 01/04/2021 Confirmed reviews ALL

i booked the room through website hotel and it wrote is a king bed sheet. however, the room with king or queen bed were fully book. The hotel upgrade me to better room. even though had upgrade my room, but i hope hotel website can be always update if the bed is no longer available.

Dear Ying y. W., Thank you for taking the time to tell us about your experience at the Pullman Kuala Lumpur Bangsar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jason Ngan Director of Sales & Marketing Sincerely,

Cleanliness NOT up to standard

TripAdvisor rating 3.0/5

suetleng_y 26/07/2020 TripAdvisor review

Check in 19/7/2020 Room No.2611 Already informed hotel about late check in after dinner. I checked in after 10pm. Upon check in, the hotel was dark as there is no other guest to be expected on the day. Upon entered the room, I can see that the floor carpet was NOT vaccum properly. There is still dust or white debris on the carpet. I dont even dare to walk on the carpet with my bare foot. I have to wear the in room slipper provided. Due to low occupancy at this MCO moment, I am not sure how long has the room not being occupy. Shower room need to improve as after shower water will flow out to the bathroom door which make the area flooded.

Dear suetleng_y, Thank you for your recent stay and we do appreciate you taking the time to share your feedback but we are sorry to hear you did not have an altogether pleasant experience. We had inspected the room prior to arrival and all the cleaning was done to our enhanced standards so it is very disheartening to hear of your dissatisfaction for the quality of cleanliness however the carpet was not actually dusty but this is in fact the beige thread at certain parts in the pattern. Your feedback is important to us and we are sorry this made you feel uncomfortable, we do take the cleanliness extremely seriously and have revised all our services to a newer and higher standard. We hope you may have an opportunity to visit us again and have a much improved experience at that time, Sincerely Andrew Carlile

Wonderful Stay in 2020 at Pullman Bangsar

TripAdvisor rating 5.0/5

Alex T Business - 26/01/2020 TripAdvisor review

Thank you for great hospitality by Pullman Bangsar. It continues to remain the top in my list. The executive lounge team led by Tracy and her team -Dennis,Hazlinda, Chase Wong and Chelsea has did an excellent and extraordinary service. Kudos to the team! Looking forward to the next stay at this hotel again. Also, the welcome fruit this time was very fresh and good quality.

Dear Alex T, Thank you very much for your positive feedback and we are very thankful for your continued loyalty in choosing to stay with us. We are happy to hear you enjoyed another great stay and I appreciate you taking the time to personally highlight the service levels provided by Tracy, Dennis, Hazlinda, Chase and Chelsea, they will be delighted to hear your comments and this will inspire and motivate us all even more. We look forward to welcoming you back again soon and hope you have enjoyed a wonderful New Year celebration, Sincerely Andrew Carlile

PERFECT SERVICE AND CLEAN ROOMS

TripAdvisor rating 5.0/5

ravineshkumar Family - 31/12/2019 TripAdvisor review

Great customer service and clean facility. We spent 7 days with our 2 kids who are 15 and 16. Both enjoyed facility and good food. Great experience for them with local delights as we were from Fiji. We had a suite with joining rooms . Good location for family holiday. Sure to return back to same hotel and will recommend to family and friends.

Dear ravineshkumar, Thank you for choosing to stay at the Pullman Bangsar for your recent trip to Malaysia, we are very pleased to hear you felt satisfied with the hotel's facilities, food, location and services provided. Your comments are very much appreciated and myself and team are very thankful for your feedback. Best wishes for a Happy New Year and a safe trip home to Fiji. Sincerely Andrew Carlile

Very good 👍🏿👍🏿👍🏿👍🏿👍🏿

TripAdvisor rating 5.0/5

NizamR43 Couples - 30/12/2019 TripAdvisor review

Thanks to Pullman Hotel management for providing my simple request and for upgrading the room to the grand deluxe even though we only use free vouchers .. Very excited and grateful for the best service and service. I'd love to stay at this hotel again. Superb clean, comfort, enjoyed! You make our honeymoon experience meaningful. Recommended!!

Dear NizamR43, Thank you for your recent stay for your very special honeymoon, congratulations. We are happy to hear the experience was very good and we met your expectations and requests. We look forward to an opportunity to welcome you back again in the near future. Sincerely, Andrew Carlile

Wonderful Stay

TripAdvisor rating 5.0/5

wandi0911 Business - 23/12/2019 TripAdvisor review

Being an AccorPlus Platinum member, staying at Pullman Bangsar when visit KL is my first choice, it is like my 2nd home, all the staffs here are very helpful and friendly, especially the concierge staffs (Mr Imran and cs) and the executive lounge's staffs (Ms Linda, Mr Dannis, Ms Tracy, Ms Vera). Check in check out experience is good and fast. Tasteful nasi lemak at the morning buffet and tasteful nasi goreng kampung at the executive lounge's happy hour. Will definitely stay there again and recommend to friends

Dear wandi0911, Thank for your loyalty as our valued Accor Plus Platinum member we are delighted to hear your feedback and appreciate you taking the time to highlight the team members who made your stay so comfortable. Your comments are so nice for the staff to hear and its very pleasing to hear you had such a great stay. We look forward to welcoming you back soon for another greats stay. Sincerely Andrew Carlile

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