プルマン 張家界 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 98 件のレビュー

プルマン 張家界 - Image 1
プルマン 張家界 - Image 2
プルマン 張家界 - Image 3
プルマン 張家界 - Image 4
画巻路, 武陵源区, 湖南, 427400 張家界, 中国

説明

ホテルのその他の情報

  • Located in a high quality ecological environment with beautiful natural scene

  • 張家界国家森林公園まで徒歩 10 分、グランドキャニオンガラスまで車で 25 分です。

  • The first five-star international hotel in Zhangjiajie

  • Next to the Charming Xiangxi Cultural Square

  • It takes only 2.5-hour from Changsha by high-speed rail.

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ホテル所在地

プルマン 張家界

画巻路, 武陵源区, 湖南
427400 張家界
中国

GPS:29.346644, 110.546386

電話番号
ファックス +86 744 566 6168

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  98 件のレビュー

トリップアドバイザーの評価  4.6/5  1,789 件のレビュー

Best location & advice during our stay at Zhangjiajie

トリップアドバイザーの評価 5.0/5

YMC6 トリップアドバイザー認証口コミ

I could plan the sights for Changsha, Fenghuang & Furong Town but planning for Zhangjiajie was a huge challenge, somewhat confusing, no matter how many YouTube videos you watch on the sights, the tickets to buy etc. for a FIT. Guests at Pullman are very fortunate to have Mr Zhu from the tour desk who gave us a clear overview of ZJJ and of how we should spend our days. Mr Zhu identified the important sights to visit and in which order to visit them. You will need minimally 4-5 days at this beautiful part of China. He also booked entrance tickets & show tickets for us, saving us queuing time. He recommended sights based on our fitness and we were seniors > 65yrs old. When we had difficulty getting a Didi ride back from the Fairy Fox show to the hotel, we just gave him a call and he was able to arrange a last minute ride back from the Fairy Fox show . We are much appreciated to Mr Zhu for his enthusiasm in providing the best service to us and all guests staying at the Pullman Zhangjiajie.

Dear guest, Thank you for choosing to stay at the Pullman Zhangjiajie and for sharing your wonderful experience. As the only international five-star hotel in Zhangjiajie, we not only have a convenient location and complete facilities, but also have the helpful service. We are delighted to know that you had a great stay with us and appreciated our helpful service. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Not Ideal for non-Chinese Tourists

トリップアドバイザーの評価 3.0/5

Leyson S トリップアドバイザー認証口コミ

For a 5-star hotel with an International brand located in a global tourist destination, it was shocking that there was only 1 hotel employee in the entire establishment who can speak English. Not even the front desk, Concierge or employees at the bar were able to speak English. It was such a hard time communicating with people at this hotel. I understand that there is a language barrier visiting China but I honestly thought choosing a 5 star hotel that markets itself as an international brand would help bridge that gap. I was mistaken. Anyway, the hotel room is plagued with bugs. The breakfast area is always chaotic with too many people everytime. Food is okay but repetitive everyday. The only good thing about this hotel is its location as it is just nearby the east gate of the Zhangjiajie National Forest Park.

Dear guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience.

Scenery is breathtaking. The food choices can be daring!

トリップアドバイザーの評価 4.0/5

sonnyadaguam トリップアドバイザー認証口コミ

A fantastic place to visit and see the natural beauty of the mountains and forestry China has to offer. The air is clean and the people friendly. The food does take getting used to 😁

Dear guest, Thank you for taking the time to share your feedback from your recent stay with us.It is delighted for the whole team and I to hear that you enjoyed the stay at Pullman Zhangjiajie as well as appreciating our location.Do please feel free to let us know if we can be of any assistance to make your next stay even better. Wish you safe travel and stay well.

Great tourist manager, great location, bad breakfast

トリップアドバイザーの評価 4.0/5

evak150 トリップアドバイザー認証口コミ

Overall experience was good. The best part was the tourist manager, who was extremely helpful, friendly with a great approach. Recommended the best routes, was supportive all the way. The location of the hotel is also great, very near to East Gate of the Forest park as well as the city center with all the shops and cafes. All in all the staff was quite helpful. The rooms could have been a bit cleaner and the breakfast was honestly not the best. I ended up ordering breakfast from another restaurant (also located in the hotel) and paying extra just to have some decent food.

Dear guest, Thank you for taking the time to share your feedback. I am happy to know that you appreciated our convenient location and hotel service, especially the service of the tourist manager. I am sorry to know that the quality of the breakfast did not meet your expectation. We have share the feedback to the restaurant department,they will try their best to improve our breakfast quality . We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Travelling in Zhangjiajie

トリップアドバイザーの評価 3.0/5

John L トリップアドバイザー認証口コミ

I'm in Zhangjiajie on a trip, and the hotel I'm staying at the Pullman under the Accor — but honestly, the cleanliness really caught me off guard. The location is super convenient, right next to the scenic area entrance, no complaints there. But the room itself feels a bit outdated. The floor isn't clean at all… I even found hairs and sunflower seed shells on the old carpet. And under the lamp, there's this stain that looks like it's never coming off. Seriously, for an international hotel chain, I didn't expect it to be like this. The hotel staff are very nice and seemed very relaxed, especially Convierge Leo. I like them.

との提携 TripAdvisor

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周辺の他の施設

メルキュール張家界天門山

At 24.822 km

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。