ibis Santiago Las Condes Manquehue

ibis Santiago Las Condes Manquehue

Customer review rating (ALL Rating) 3.8/5 2,235 reviews

ALLSAFE approved hotel

See on a map

Description

Hotel extras

  • Steps from Metro, Parque Arauco Mall and Apumanque Mall

  • Free Wi-Fi throughout the hotel

  • Pet friendly

  • Comfortable terrace

  • Parking included in the rate

Hotel location

ibis Santiago Las Condes Manquehue

Calle O Connell 165, Comuna Las Condes
7550000 SANTIAGO
Chile

  • ESTACION MANQUEHUE:  LINEA ROJA MANQUEHUE

  • By plane

    ARTURO BENITEZ At 29.2km / 18.14 miles

  • By train

    ESTACION CENTRAL At 13.4km / 8.33 miles

GPS:-33.407492, -70.568732

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

IBIS KITCHEN

Our accommodation(s)

Our guest reviews

Our guest reviews for
ibis Santiago Las Condes Manquehue

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  2,235 reviews

TripAdvisor Rating  3.5/5  1,556 reviews

Well located. Decent breakfast.

Customer review rating 4.5/5

Renata C. Solo - Confirmed reviews ALL

I stayed by myself. The standard double room was spacious enough, with a serviceable desk, comfortable bed and clean bathroom. I would’ve liked to have conditioner as well as shampoo available, but only had a multipurpose body wash/shampoo at my disposal. The spray from the shower had good pressure. The room was always at a good enough temperature. There was only one night where it was cold and I tried turning the heat on, and it wouldn’t work. But I didn’t bother asking for help either. So it could’ve probably been solved, had I but asked. The breakfast was decent enough, if not very varied. It had everything I needed, however. Front desk staff was very understanding and kind when I lost the number tag to claim my luggage from storage. They allowed me to claim it after providing enough evidence of contents and password to unlock the suitcase. Had it not been me claiming it, I believe I’d have been glad for their efforts to prevent theft.

Dear Renata C., We appreciate your comments regarding your stay at the ibis Santiago Las Condes Manquehue. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Danilo Toledo Gerente General Ibis Santiago Las Condes Manquehue

worst hotel and staff.

Customer review rating 0.5/5

Şemsettin U. Business - Confirmed reviews ALL

**Attention*** please reconsider staying at this hotel. If you are staying for more than 1 day and you are staying for business purposes, it is not for you. Don't let your stay turn into a nightmare. Insufficient staff, poor service, creating problems instead of solving problems, they don't issue an Invoice on behalf of your company. Electrical sockets are not Euro, USA standard. You can't get help with this. Breakfast is the same menu every day. Long wait for breakfast. Staff is not friendly. No greeting. Towels are very old.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Danilo Toledo Gerente General Ibis Santiago Las Condes Manquehue

Estancia agradable

Customer review rating 5.0/5

María C. Couples - Confirmed reviews ALL

Excelente

Fair price/quality ratio

Customer review rating 4.0/5

Cristián Business - Confirmed reviews ALL

Hotel is good for very short stays, particularly if you need to stay one or two nights for work. However, the time at which breakfasts is served isn't good because 7:30am is too late if you are in the city for work related stuff.

very good

TripAdvisor rating 5.0/5

jkochfreight TripAdvisor review

all most very clean hotel thanks to all workers to serving well for 11 days thanks to all the lady's who clean very good my room and the people who lock after me in the restaurant. very nice . and excellent food .

Location exelente

Customer review rating 4.0/5

Jorge K. Solo - Confirmed reviews ALL

Restaurant and bar service more them exelente waitress with exelente actitud , very king and courteous. They offer the menu and help you to select what you want.

Overall, quite good

Customer review rating 4.5/5

Patricio Solo - Confirmed reviews ALL

It was only one night. My experience was good.

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Angelita housekeeping was fabolous she make me feel like home.

Very friendly staff.

Customer review rating 4.0/5

Gunnar Solo - Confirmed reviews ALL

The staff was very friendly and helpful. Well located hotel ca. 150 mts. from the metro, near shopping centre Mall Arauco and the park Parque Arauco. 5 minute trip with metro to Costanera Center. I had a room overlooking calle O`Connel, which is a very small and quiet street. No noise. At the beginning of my stay they ran out of supply of beer, the keg beer tap was also out of order, a little bit annoying.

well located

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

short but nice

Nice

Customer review rating 4.0/5

Juan P. Couples - Confirmed reviews ALL

Not much to describe, simple basic hotel. Good attention. Not happy with the paid parking, should be costless as in the majority of hotels, including Ibis Hotels. I know you will argue is a private parking not property of Ibis, but should be in your cost already high rated.

Very good service

TripAdvisor rating 5.0/5

guv0 TripAdvisor review

We stayed there for 6 Nights, and we noticed that there was New Furniture in the lobby area. The lobby bar had also more varieties now. At the Ibis Manquehue Norte the staff is very friendly and attentive. Up through the years we have stayed there quite a few times, and we feel we get to know some of the staff a little. We needed a taxi to og to the bus station downtown, and they called a hotel taxi whcich was there on a very short notice. The price, CLP15000, is quite competitive since you have to drive straight through all of Santiago. If you want to visit a sky bar, the neighbouring hotel, the Icon, is an excellent option. Public transport: The metro station Manquehue is only 100 - 200 mts away, line1. Very convenient.

Mr

TripAdvisor rating 3.0/5

Octopus_55_56 Solo travel - TripAdvisor review

I stayed there for five nights and was told the Hotel had parking, what this website and the hotel does not tell you is the parking is not free!! I stayed in this hotel in March and teh parking was free, no charge. But this time I stayed and the reason I stayed was Parking and after having my bike in the park for these nights I was charged. Not a lot, but that is not the point. Second the room was cold and even as I set the thermostat at 29 it never warmed up. Breakfast for Ibis, very average on world standard as I am staying in ibis in many countries.

Hospedagem Santiago

TripAdvisor rating 5.0/5

silviopereira64 Business - TripAdvisor review

Calm and quiet days. Hospitality the employees well.Emploees trained and qualified to welcome the guest. Good dinner and breakfast. Much flavor in the meals and variety in the menu. Even the alternative coffee (outside regular hours) was perfect. Congratulations for the kitchen team !

Good location

TripAdvisor rating 5.0/5

guv0 Couples - TripAdvisor review

Ibis Manqueue Norte has an ideal location, near Metro station and various shopping centres. The staff is extremely friendly and service orientated, and after a few stays there, we feel that they know us and we know them.

Santiago Chile

TripAdvisor rating 5.0/5

Ramiro C Couples - TripAdvisor review

Beautiful city and beautiful hotel. The hotel is in a great place close up to metro and shopping mall. I recommend you use the metro to travel around the city , it’s safe and cheap. The Ibis hotel is confortable,clean and personal are pleasant and helpful. They arranged for transportation from Santiago to San Antonio sea port with a saving of > $ 100 dollars. The daily breakfast on the scale of 1-10 is a 8. Clean and comfortable place

Dear Felipe Navascues, We very much appreciate your comments regarding your stay at the ibis Santiago Manquehue Norte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Oscar Zevallos Assistant Manager Ibis Santiago Manquehue Norte

Very family friendly hotel

TripAdvisor rating 4.0/5

Flyer29211681543 Families - TripAdvisor review

Very family friendly hotelThe hotel is in a great location service desk in the afternoon snack or dinner was a little to be desired, by the small number of attendants, complained to by the attendants.

All Excellent!

TripAdvisor rating 5.0/5

Francesco L Solo travel - TripAdvisor review

I stayed at the Ibis Manquehue North for 2 nights. All excellent! The staff were very helpful and courteous, the room was clean and spacious and the breakfast was very nice. I would highly recommend this Hotel. Price is the best incentive ...

Internet Problem

TripAdvisor rating 3.0/5

WDissenha Families - TripAdvisor review

Internet system is bad and impossible to use. I have been to this hotel for years and it is getting worse. What if they do not solve it leads me to change of Hotel and look for a place that works better since I use for my work

Best price quaity rate

TripAdvisor rating 4.0/5

rfeltscher Business - TripAdvisor review

Good location near to Metro, supermarkets just around the corner. Breakfast buffet is good, but not exciting. Rooms standard as you know from ibis. Own car park at a reasonable price (CLP 4000 a day).

Our most recent 20 reviews

In partnership with TripAdvisor

Our other establishments nearby

All our hotels in SANTIAGO