ibis Santiago Las Condes Manquehue Hotel

Customer review rating (ALL Rating) 4.1/5 13,789 reviews

ALLSAFE approved hotel

ibis Santiago Las Condes Manquehue
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+ 14 Services

Hotel extras

  • Steps from Metro, Parque Arauco Mall and Apumanque Mall

  • Free Wi-Fi throughout the hotel

  • Pet friendly

  • Comfortable terrace

  • Ironing room

Hotel location

ibis Santiago Las Condes Manquehue

Calle O Connell 165
Comuna Las Condes
7550000 santiago
chile

Fax: (+56)2/26877810

Check-in from 12h00

Check out up to 12h00

  • ESTACION MANQUEHUE:  LINEA ROJA MANQUEHUE

  • By plane

    ARTURO BENITEZ At 29.2km / 18.14 miles

  • By train

    ESTACION CENTRAL At 13.4km / 8.33 miles

GPS:-33.407492, -70.568732

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar

IBIS KITCHEN

Our accommodation(s)

Our guest reviews for
ibis Santiago Las Condes Manquehue

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

13,789 reviews

TripAdvisor Rating 3.5/5

1,548 reviews

Disapointing

Customer review rating 0.5/5

Luis C. Business - 26/11/2021 Confirmed reviews ALL

Personal seems not to be properly trained, specialy at the reception desk. Team at the restaurant was confusing about how to charge and to issue the receipts of the conssumation. Charging at the room bill was not allowed. Quality of the breakfast was terrible. In the room the lock was not working.

Very small room and the breaksfast was terrible

Customer review rating 1.0/5

Eduardo V. Families - 23/11/2021 Confirmed reviews ALL

I stayed with my kids and the room was very small and not very clean. The breakfast was terrible, nothing to eat.

Terrible

Customer review rating 0.5/5

Anonymous Families - 10/11/2021 Confirmed reviews ALL

Terrible

Worst hotel experience I have had in my life

Customer review rating 0.5/5

Pedro Business - 09/11/2021 Confirmed reviews ALL

1. bed and pillow were awful - it was like a yoga mat on top of the matress. My back and neck are still recovering from the bed. I think the floor would have been more confortable. Truly is a disgrace for the Ibis brand. I will never stay on an Ibis again, even though I have had great experiences in Europe. 2. The corridor of the room was stincky all the time, it felt like some one have had a piss on the corridor. 3. Last day - sunday 7th - breakfast was supposed to be ready at 8am. However, I had to talk to the staff at 8.10am because breakfast wasn’t ready and I booked a shuttle to the airport which was taking me at 8.30am. Therefore, I had to eat in a rush, coffee wasn’t ready, the toaster wasn’t working. It was a complete disaster 4. It is obvious that management is trying to cut costs and they’ve done in such a poorly manner that the quality of the service provided matches that of a shithole

Good but can be better.

Customer review rating 3.5/5

Danny C. Solo - 31/10/2021 Confirmed reviews ALL

I had an issue paying for the stay. The attendant would not accept payment in Chilean pesos and insisted the payment must be made in dollars and of course at the Ibis exchange. And I was told this was a requirement of the Chilean tax system and this is not the case as I was able to pay in other hotels in Chilean pesos.

Disrespectful employees

Customer review rating 1.5/5

Witly Business - 31/10/2021 Confirmed reviews ALL

Your employees are pretty disrespectful and confrontational. I will never go back to this hotel.

Well Located

Customer review rating 2.5/5

Jaime Couples - 15/10/2021 Confirmed reviews ALL

sheets stained and we found some hairs inside the bed.

Well located and good stay

Customer review rating 4.0/5

Juan C. D. L. Couples - 10/10/2021 Confirmed reviews ALL

The only thing bad is that your rooms are very, very small.

Well located

Customer review rating 3.5/5

Alfonso C. Couples - 30/09/2021 Confirmed reviews ALL

One night of rest with great location.

Estancia agradable

Customer review rating 5.0/5

Carlos Solo - 26/09/2021 Confirmed reviews ALL

Limpio, sanitizado, acogedor.!!

Very good service

TripAdvisor rating 5.0/5

guv0 02/02/2020 TripAdvisor review

We stayed there for 6 Nights, and we noticed that there was New Furniture in the lobby area. The lobby bar had also more varieties now. At the Ibis Manquehue Norte the staff is very friendly and attentive. Up through the years we have stayed there quite a few times, and we feel we get to know some of the staff a little. We needed a taxi to og to the bus station downtown, and they called a hotel taxi whcich was there on a very short notice. The price, CLP15000, is quite competitive since you have to drive straight through all of Santiago. If you want to visit a sky bar, the neighbouring hotel, the Icon, is an excellent option. Public transport: The metro station Manquehue is only 100 - 200 mts away, line1. Very convenient.

Mr

TripAdvisor rating 3.0/5

Octopus_55_56 Solo travel - 25/09/2019 TripAdvisor review

I stayed there for five nights and was told the Hotel had parking, what this website and the hotel does not tell you is the parking is not free!! I stayed in this hotel in March and teh parking was free, no charge. But this time I stayed and the reason I stayed was Parking and after having my bike in the park for these nights I was charged. Not a lot, but that is not the point. Second the room was cold and even as I set the thermostat at 29 it never warmed up. Breakfast for Ibis, very average on world standard as I am staying in ibis in many countries.

Hospedagem Santiago

TripAdvisor rating 5.0/5

silviopereira64 Business - 29/07/2019 TripAdvisor review

Calm and quiet days. Hospitality the employees well.Emploees trained and qualified to welcome the guest. Good dinner and breakfast. Much flavor in the meals and variety in the menu. Even the alternative coffee (outside regular hours) was perfect. Congratulations for the kitchen team !

Good location

TripAdvisor rating 5.0/5

guv0 Couples - 21/02/2019 TripAdvisor review

Ibis Manqueue Norte has an ideal location, near Metro station and various shopping centres. The staff is extremely friendly and service orientated, and after a few stays there, we feel that they know us and we know them.

Santiago Chile

TripAdvisor rating 5.0/5

Ramiro C Couples - 01/02/2019 TripAdvisor review

Beautiful city and beautiful hotel. The hotel is in a great place close up to metro and shopping mall. I recommend you use the metro to travel around the city , it’s safe and cheap. The Ibis hotel is confortable,clean and personal are pleasant and helpful. They arranged for transportation from Santiago to San Antonio sea port with a saving of > $ 100 dollars. The daily breakfast on the scale of 1-10 is a 8. Clean and comfortable place

Dear Felipe Navascues, We very much appreciate your comments regarding your stay at the ibis Santiago Manquehue Norte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Oscar Zevallos Assistant Manager Ibis Santiago Manquehue Norte

Very family friendly hotel

TripAdvisor rating 4.0/5

Flyer29211681543 Family - 10/11/2018 TripAdvisor review

Very family friendly hotelThe hotel is in a great location service desk in the afternoon snack or dinner was a little to be desired, by the small number of attendants, complained to by the attendants.

All Excellent!

TripAdvisor rating 5.0/5

Francesco L Solo travel - 28/09/2018 TripAdvisor review

I stayed at the Ibis Manquehue North for 2 nights. All excellent! The staff were very helpful and courteous, the room was clean and spacious and the breakfast was very nice. I would highly recommend this Hotel. Price is the best incentive ...

Internet Problem

TripAdvisor rating 3.0/5

WDissenha Family - 20/07/2018 TripAdvisor review

Internet system is bad and impossible to use. I have been to this hotel for years and it is getting worse. What if they do not solve it leads me to change of Hotel and look for a place that works better since I use for my work

Best price quaity rate

TripAdvisor rating 4.0/5

rfeltscher Business - 07/04/2018 TripAdvisor review

Good location near to Metro, supermarkets just around the corner. Breakfast buffet is good, but not exciting. Rooms standard as you know from ibis. Own car park at a reasonable price (CLP 4000 a day).

friendly

TripAdvisor rating 4.0/5

el_koyama Solo travel - 26/01/2018 TripAdvisor review

I had a nice stay. The staff provided all the requests I've made prior to my arrival. There could be more power outlets including some beside the bed as nowadays we all have many devices that require charging. A mini refrigerator in the bedroom would be handy. There could be more variety of products, especially fruits, at the breakfast buffet. As I have some mobility issues, the location of the hotel was not the ideal due to the many stairs to get to the courtyard where the entrance is located. Most of the reception staff did not greet the clients when entering the reception area, but once approached they were very friendly and helpful .

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