ibis Kochi City Centre 3 stars

Customer review rating (ALL Rating) 4.3/5 625 reviews

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Description

Hotel extras

  • The hotel is pet friendly!

  • Longest breakfast from 4am to noon

  • Well-equipped 24/7 fitness centre

  • Meeting space for up to 50 delegates

  • Pay a little more and enjoy room with extra benefits at INR 499.

Our accommodation(s)

Hotel location

ibis Kochi City Centre

Padma Junction, M G Road
682035 KOCHI
India

GPS:9.981147, 76.28272

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SPICE IT

Indulge in simple, authentic flavours with a twist! Enjoy family celebrations, social gatherings or just unwind with your crew over a drink & quirky selection of bar bites at the bar next door, all within your reach.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  625 reviews

TripAdvisor Rating  4.6/5  592 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Aparna B. Business - Confirmed reviews ALL

The place is located in a vibrant locality. The rooms are well maintained. Food is good. Support staff is excellent.

Dear Ms. Aparna, Thank you for such a wonderful rating following your recent stay at the hotel. It is always a pleasure to receive positive feedback. I am delighted to hear that the team has taken care of you extremely well and you had a memorable experience at Ibis Kochi City Centre. The team and I look forward to welcome you back again in the near future. Best Regards, Elgish Andrews General Manager

Customer review rating 2.0/5

Anil K. Business - Confirmed reviews ALL

Crampy rooms and bathroom and at a very high price

Dear Mr. Anil, We would like to thank you for choosing our hotel as your accommodation choice during your visit to Kochi. Thank you for taking the time out to inform us of the difficulties you have encountered during your stay with us. It is unfortunate to learn you did not enjoy your stay to the fullest with us at ibis. Please be apprised, ibis is a globally standardized product and our rooms have been designed after extensive market surveys, ensuring maximum utilization of available space. This allows us to offer rooms to our valued guests at competitive prices when compared to similar hotels in the city. It is our hope that you will give us the opportunity to better serve you in the near future and I would like to reiterate our commitment to high service standards. Warm Regards, Elgish Andrews General Manager

Customer review rating 4.0/5

Arpan G. Business - Confirmed reviews ALL

Nice location, decent room size, good services, great breakfast, skilled employees...totally satisfied

Dear Mr. Arpan, Thank you for such a wonderful rating following your recent stay at the hotel. It is always a pleasure to receive positive feedback. I am delighted to hear that the team has taken care of you extremely well and you had a memorable experience at Ibis Kochi City Centre. The team and I look forward to welcome you back again in the near future. Best Regards, Elgish Andrews General Manager

Customer review rating 3.0/5

Venkatesh G. Families - Confirmed reviews ALL

Rooms are too small.for the amount paid, the rooms should be little bit specious. I never got hot water, only got warm water. Otherwise stay was good

Dear Mr. G., We would like to thank you for choosing our hotel as your accommodation choice during your visit to Kochi. Thank you for taking the time out to inform us of the difficulties you have encountered during your stay with us. It is unfortunate to learn you did not enjoy your stay to the fullest with us at ibis. Please be apprised, ibis is a globally standardized product and our rooms have been designed after extensive market surveys, ensuring maximum utilization of available space. This allows us to offer rooms to our valued guests at competitive prices when compared to similar hotels in the city. Your feedback has been duly noted by us, and rest assured it will be taken up with the concerned department and addressed suitably. It is our hope that you will give us the opportunity to better serve you in the near future and I would like to reiterate our commitment to high service standards. Warm Regards, Elgish Andrews General Manager

Customer review rating 0.5/5

Ashok K. Families - Confirmed reviews ALL

Did not clean the room on the third day even after repeated request. Also did an unauthorized withdrawal of CAD60 using my credit card details. I think guys at the front desk are playing fouwl with the guests.

Dear Mr. Ashok, Greetings from ibis Kochi City Centre! We have checked the amount CAD60 is charged on departure for your food bill which have your signature in the bill. We have spoken over the phone and understood that you have mistakenly forgot the same that the amount is charged. Warm Regards, Kiran Cherian Front Office Manager

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Other web-users rate our hotel

  • 457 reviews 9.8/10 Location
  • 806 reviews 6.8/10 Room
  • 1,800 reviews 9.4/10 Service
  • 17 reviews 8.8/10 WiFi
  • 905 reviews 9/10 Food
  • 396 reviews 7.7/10 Cleanliness
  • 320 reviews 2.6/10 Comfort
  • 281 reviews 8.7/10 Breakfast

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