ibis budget Auckland Airport 2 stars

The staff went the extra mile to ensure my stay was enjoyable. The person who checked me in was totally professional with a warm personality, beautiful smile and attentive attitude. That negated any small inconvenience ony room. The person who checked my checkout had the same attentive attitude and help me with my bags. Well done for A+++ staff.

great

Fantastic.

Perfect for quick access to the airport. Compact room but provided all that was required and beautifully quiet. Helpful staff.

The room was very clean & well lite. Only complaint with the room was that I would have preferred the beds have a brake system. When reaching onto the floor to retrieve my book the bed moved away from me almost causing me to fall off. Otherwise very satisfied. Thank you. Linda

Was a great stay! Reception staff were helpful and friendly, had lovely chats with the cleaning crew in the mornings and located next to some good shops for supplies!

Very handy to Airport The hotel is very budget, room wax clean, but very small, not good for travelling overseas as no places for bags. Was trying to sleep, but parties going on, with very loud people, no telephone in room to call reception.

plenty of parking , very secure and good lighting. Staff were very friendly. Room comfortable.

pleasant although limited time

Very convenient for an unplanned overnight in Auckland due to the weather. Room was clean and modern, but small and basic. Had everything we needed, though. Staff were friendly and welcoming. Restaurant next door was good, close to supermarket and other shops.

Great location with bar/restaurant and cafes nearby. Rooms very small and basic however well priced. When we were there there were a number of families with chidren who were running in the foyers until all hours of the night which was disturbing. Staff very friendly and helpful. Toaster, coffee machine and plates etc available in common area for basic meals

Booked a room with a king bed. The room was very small and the bed was also small. The bed was so small my feet went off the end of it. The room was cleaned decently but it seems they forgot to empty the trash.

Handy place and well suited for a quick short stay

Hi Sven Thank you for your email, unfortunately my experience can be summed up in the following two statements: 1, Following my making the booking I was harassed by unsolicited telephone marketing by one of your staff making a persuasive attempt to get me to upgrade my membership (at a cost) to gain random deals that are of no interest to me. I choose to stay where I want to stay, not where I am obliged to save money. After a number of calls I have blocked the numbers. 2. On the evening of our arrival at your Auckland Airport Hotel, your systems were down and we had to wait with a number of guests (6-8) until the one receptionist could manually book us in and then wait until her only other colleague could ferry individual guests to their rooms via the lifts using one master key card as ours could not be issued till your system was up and running. As you can imagine these two issues together do not endear me to using Accor Hotels in the future as other establishments treat me with more respect and professionalism. Regards Ian B.

We have stayed a few times now the only thing we didn’t like has now been fixed - free shuttle to the airport (it is an easy walk even then) Pricing is good for hotel so close to Airport rooms are small but clean great for an overnight stay. Easy walk for food or supermarket. If you are lucky you might get a high floor looking at airport