ibis Surabaya City Center 3 stars

Customer review rating (ALL Rating) 4.5/5 446 reviews

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Description

Hotel extras

  • 24h free WiFi

  • 24h Room Service

  • Located in main business area with access to public transport between the hotel and airport.

  • CCTV Cameras in all corridors

  • Free parking

Our accommodation(s)

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Hotel location

ibis Surabaya City Center

Jl Basuki Rahmat No 94 96, JL. Basuki Rahmat 94 96, JL. Basuki Rahmat 94 96
60271 SURABAYA
Indonesia

GPS:-7.269722, 112.741361

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

TASTE RESTAURANT

The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, everyday open at least 10:30 a.m. to 10:00 p.m.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  446 reviews

TripAdvisor Rating  4.5/5  1,111 reviews

Certificate of excellence 2024

Good service

TripAdvisor rating 5.0/5

Siti N TripAdvisor review

Good experience to stay here, assist by Ma Melinda and really helpful. I came from other city and need to stay for 2 nights. I heard from my friend that the staff also the service reall good and friendly, the lobby quiet big also. Thank you ibis.

Strategic location

Customer review rating 5.0/5

Anton Business - Confirmed reviews ALL

Nice cozy

Dear Anton Honggo W., We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngurah Sedana General Manager

Good service

TripAdvisor rating 5.0/5

Tomy I TripAdvisor review

Ibis surabaya city center is one of the best hote so far for me. Im here with my other frined for any business trip. The receptionist Ms. Melinda and Fara really nice and friendly. Thank you for the good service and i would love to comeback to stay here. Ibis surabaya city center best

DearTomy I, We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Melinda & Fara . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay Safe & Keep Healthy Sincerely, Ngurah Sedana General Manager

Good service

TripAdvisor rating 5.0/5

Uswatun H TripAdvisor review

Thank you ibis surabaya city center for the good service, Ms Melinda so attractive and friendly, also all the front liner staff were wonderful. I was with my family from makasar and need comfy hotel to stay and ibis surabaya city center the best

Dear Uswatun H, We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Melinda . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay Safe & Keep Healthy Sincerely, Ngurah Sedana General Manager

Good service

TripAdvisor rating 5.0/5

Alfiona S TripAdvisor review

A lot of people said that ibis surabaya city center incredible hotel, so i ddcided to prove it and taraa ! It's true... i met with Ms. Melinda and another staff, really friendly and impressive ! Thank you ibis surabaya city center for the execellent service

Dear Alfiona S, We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Melinda . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay Safe & Keep Healthy Sincerely, Ngurah Sedana General Manager

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Other web-users rate our hotel

  • 380 reviews 9.4/10 Location
  • 824 reviews 7/10 Room
  • 843 reviews 9.3/10 Service
  • 29 reviews 8.4/10 WiFi
  • 607 reviews 8.7/10 Food
  • 472 reviews 7.3/10 Cleanliness
  • 289 reviews 8.2/10 Breakfast
  • 7 reviews 3/10 Bar

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