ibis Surabaya City Center 3 stars

Customer review rating (ALL Rating) 4.6/5 426 reviews

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Description

Hotel extras

  • 24h free WiFi

  • 24h Room Service

  • Located in main business area with access to public transport between the hotel and airport.

  • CCTV Cameras in all corridors

  • Free parking

Our accommodation(s)

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Hotel location

ibis Surabaya City Center

Jl Basuki Rahmat No 94 96, JL. Basuki Rahmat 94 96, JL. Basuki Rahmat 94 96
60271 SURABAYA
Indonesia

GPS:-7.269722, 112.741361

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

TASTE RESTAURANT

The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, everyday open at least 10:30 a.m. to 10:00 p.m.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  426 reviews

TripAdvisor Rating  4.5/5  1,232 reviews

Certificate of excellence 2024

Good stay

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Only stay a night but I had good sleep and the breakfast was adequate. Had issues with water basin in my room though.

Review

TripAdvisor rating 5.0/5

Retno Kumala D TripAdvisor review

Great place when traveling for business and situated in convinience place in surabaya. ........ Breakfast also convinience and have surabaya food and western, safiya is one of the services that help me in the morning and very charming.....

Dearretn0kumalad, We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Sovia . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngurah Sedana General Manager

Excellent Service and Strategic Location

TripAdvisor rating 5.0/5

Companion56575674061 TripAdvisor review

Excellent Service and Strategic Location I had a pleasant stay at Ibis Surabaya City Center. The location is very strategic, right in the heart of Surabaya, making it easy to access various places. I truly enjoyed the delicious food served during my stay. The service was also exceptional—special thanks to Mr. Irfan and Mr. Choir for their assistance and hospitality. I would highly recommend this hotel for anyone visiting Surabaya!

Dear Companion56575674061, We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Irfan & Choir . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngurah Sedana General Manager

Great stay

Customer review rating 5.0/5

Rendi Z. Families - Confirmed reviews ALL

Thank you for the hospitality

Dear Bapak Rendy Z. We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngurah Sedana General Manager

Best of the best hotel in surabaya city

Customer review rating 5.0/5

Tantie A. Families - Confirmed reviews ALL

Best hospitality, best location, best of the best, i always be back when i go to surabaya

Dear Ibu Tantie A., We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngurah Sedana General Manager

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Other web-users rate our hotel

  • 408 reviews 9.2/10 Location
  • 778 reviews 7.1/10 Room
  • 787 reviews 9.2/10 Service
  • 31 reviews 8.5/10 WiFi
  • 550 reviews 8.7/10 Food
  • 452 reviews 7.4/10 Cleanliness
  • 265 reviews 8.3/10 Breakfast
  • 177 reviews 9.3/10 Value

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