ibis Ambassador Busan City Centre Hotel 3 stars

Overall good stay. Located near to City center and close to subway station. Only minor thing room was facing close to big building. It might be better to be provided other side for more privacy

Very clean and cosy. Staffs are nice

Felt welcomed and well looked after

I spent 9 nights at the Ibis Ambassador city center. The rooms are very well appointed and practical. Nothing missing. The hotel is very well located and very near the centers Shopping district. Also next to the most important food and fish market. Taxis are available all the time. The super vision of the GM Mrs Sunny Won is extraordinary, she is seen everywhere and leads a competent staff at the Front desk and in Restaurants. Will stay there again on my next trip

Hotel is okay for a nights stay. The room I was in was very facing the road and was noisy. And I don’t think it had double glazed windows which meant it got cold. They had to stop serving a buffet breakfast due to the corona virus and instead serve an “American breakfast “ What I received was by far not an American breakfast it was just a bunch of fried veggies and a sausage with two “hash browns”. There are no porters at the hotel so you got a lug all your own belongings so don’t think that you will get help once you get to the hotel in terms of moving you bags to your room. You won’t. Lol. I asked. The bathrooms are very old and my toilet seat was actually broken and came off the toilet completely when lifted up. In my room every time someone turned on there ac to hear there room or what not a loud bang would go off in my room in the ceiling. Other than that it’s a decent place for a nights rest. The staff at the front desk are very helpful.

I had a very stay in Ibis Ambassador Hotel because it in the heart of Busan, very accessible. Hotel staff are vey accommodating too! It is highly recommend hotel.

Staff was not friendly. They did not process my tax refund for me.

Very close to metro, near the market, go to department store just one station or 15mins by walk. Room is clean and comfort (for us), you can store your luggage in ground floor locker when leave.

Great location, staff very helpful and kind. Premium room is a not luxury but well presented and spacious. This is one of the best ibis I had stayed before.

The receptionist not strong in the language of English. She misinterpreted me for asking refund of room cancellation and passing wrong message to her supervisor. She gave me a warning due to late check in at the counter. Except the bed for sleeping, the room is only have one chair which lack of sitting area for 2 persons even it is a superior double bed room. Except the booking with check out on 27 Jan, I have another booking between 30 Jan and 3 Feb with a deluxe double bed room. The bed is as same as the size of superior double room which is below expectations while I thought it would be King-sized of bed. The shower area is too small at the bathroom and does not have enough space for putting personal shower gel, shampoo, etc. The ratio is unrealistic at the bathroom while having many empty space without functions. Also there is not enough space at the sink area for putting my personal toothbrush, toothpaste, climb, etc. How would be a deluxe room? Last but not the least, the breakfast buffet is poor while the food temperature is unacceptable. The soup and most of the food at hot area is just warm with nearly room temperature while it is winter. I have a unhappy experience when I stay at your hotel particularly for my celebration of wedding anniversary.

Good location. Room was great. Reception staff were disappointing. We arrived on the morning of Korean New Year. When we asked if the room was ready they said yes however it would cost more for early check in. I wouldn't have minded on any other day but everything was closed on new year except for Starbucks. So we spent 3 hours in Starbucks until we could check in. When we asked the reception staff where were some local places to eat. They said they are all closed but our restraunt is open. We couldn't support the hotel by eating at the restraunt given there was no flexibility with early check in.

Staff are very friendly and helpful and had linked me up with tour cab service as it is difficult to book by myself during lunar new year festivities season.....

Close to subway station, room has enough space. But there is no nightwear and faucet cannot provide cold water.

Very nice hospitality i would like to visit again soon

Nice locations and view. If u want to see the center of Busan city I recommend this hotel .