ibis Ambassador Busan City Centre Hotel 3 stars

Staff was not friendly. They did not process my tax refund for me.

Very close to metro, near the market, go to department store just one station or 15mins by walk. Room is clean and comfort (for us), you can store your luggage in ground floor locker when leave.

Great location, staff very helpful and kind. Premium room is a not luxury but well presented and spacious. This is one of the best ibis I had stayed before.

The receptionist not strong in the language of English. She misinterpreted me for asking refund of room cancellation and passing wrong message to her supervisor. She gave me a warning due to late check in at the counter. Except the bed for sleeping, the room is only have one chair which lack of sitting area for 2 persons even it is a superior double bed room. Except the booking with check out on 27 Jan, I have another booking between 30 Jan and 3 Feb with a deluxe double bed room. The bed is as same as the size of superior double room which is below expectations while I thought it would be King-sized of bed. The shower area is too small at the bathroom and does not have enough space for putting personal shower gel, shampoo, etc. The ratio is unrealistic at the bathroom while having many empty space without functions. Also there is not enough space at the sink area for putting my personal toothbrush, toothpaste, climb, etc. How would be a deluxe room? Last but not the least, the breakfast buffet is poor while the food temperature is unacceptable. The soup and most of the food at hot area is just warm with nearly room temperature while it is winter. I have a unhappy experience when I stay at your hotel particularly for my celebration of wedding anniversary.

Good location. Room was great. Reception staff were disappointing. We arrived on the morning of Korean New Year. When we asked if the room was ready they said yes however it would cost more for early check in. I wouldn't have minded on any other day but everything was closed on new year except for Starbucks. So we spent 3 hours in Starbucks until we could check in. When we asked the reception staff where were some local places to eat. They said they are all closed but our restraunt is open. We couldn't support the hotel by eating at the restraunt given there was no flexibility with early check in.

Staff are very friendly and helpful and had linked me up with tour cab service as it is difficult to book by myself during lunar new year festivities season.....

Close to subway station, room has enough space. But there is no nightwear and faucet cannot provide cold water.

Very nice hospitality i would like to visit again soon

Nice locations and view. If u want to see the center of Busan city I recommend this hotel .

It was a satisfying stay. Would have been better if upgraded.

Staff was helpful and spoke good English.

clean, good place

There’s no Accor member benefits provided to me when we change room type from double bed to twin beds.

Great location, easy access to subway station and located near to the attractions. The family room bigger than expected.

Check-In process was smooth and staff were friendly. Location of hotel is also conveniently located near the Seomyeon subway station, an intersection between Subway Line 1 and Line 2, that brings you to most of the major attractions in Busan!