ibis Ambassador Busan City Centre Hotel 3 stars

TripAdvisor rating 4.0/5 841 reviews
ibis Ambassador Busan City Centre
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+ 16 Services
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Room 1

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Hotel extras

  • Located in the City Centre

  • Web corner and free WIFI throughout the hotel

  • 2 Meeting rooms for up to 120 guests

  • Covered parking facilities

  • Easy access to public transporation - in front of Subway line no. 1

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundromat
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Ambassador Busan City Centre

777
Jungang-daero
Busanjin-gu
47251
busan
korea, republic of

Tel: +82519301100

Fax: (+82)51/9301112

Contact email

Check-in from 14h00

Check out up to 12h00

  • Busan Metro :   Line 1 Bujeon

  • By plane

    GIMHAE INT. AIRPORT At 16km / 9.94 miles

  • By train

    BUSAN STATION At 6km / 3.73 miles

  • By train

    IN COMPLEX At 0.1km / 0.06 miles

GPS :35.162126, 129.061847

Our accommodations

Standard 1 Double Bed

  • Max. number of persons: 3
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Twin Beds

  • Max. number of persons: 3
  • Area: From 19
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 Double Bed

  • Max. number of persons: 3
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room with 1 Double Bed

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Room with 1 Double Bed and 1 Single Bed

  • Max. number of persons: 4
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room with 2 Double Beds

  • Max. number of persons: 5
  • Area: From 34
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

TASTE

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Taste offers an international and local selection of both a la carte and buffet options for breakfast, lunch and dinner. Taste also offers stunning panoramic views of Busan City as well as free WiFi.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RENDEZVOUS

Photo non contractuelle / Strictly non binding

A relaxing full service bar located on the highest floor of the hotel, offering stunning, panoramic city views as well as complimentary wireless internet access.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 180

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
ibis Ambassador Busan City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,427 reviews

tripadvisor

TripAdvisor Rating 4.0/5

841 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Nice and comfortable stay

Customer review rating 4.3/5

Anonymous Solo - 04/12/2019 Confirmed reviews ALL

The service is good, amenities provided are just perfect. Location is super just stone throw away distance from metro station. Room sizes are good. Food preparation was nice Breakfast had good spread. Overall very good stay

Dear Prashant T., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. Especially, thank you for mentioning that service was good, and perfect location, room size and so on. I appreciate you good comment. We are going to remember about your good comment and we will discuss better service to offer best service to our guest. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Song General Manager Ibis Ambassador Busan City Centre

No buffet available

Customer review rating 4.3/5

Siddhesh M. Business - 30/11/2019 Confirmed reviews ALL

No buffet was available and the dinner menu was way too costly. Ordered beef stakes which was not sufficient. Room was ordinary, all tv channels were in korean and no clear english instruction were given. Had to leave early in the morning without breakfast.

Dear Siddhesh M., Thank you for taking the time to tell us about your experience at the ibis Ambassador Busan City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Especially, I apologize about your dinner menu and TV channel list. I think during your staying, there was no reservation for dinner, so the restaurant didn't prepare the buffet. and sincerely sorry for your dinner which was not sufficient. Also, I would like to apologize about TV channel list. We have changed the TV program to offer many list to enjoy, but I think there was a problem in your room. I am sorry for your inconvenience. We will check your room to fix it, and if you have any problem during your staying, please call to front desk. They will help you. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Song General Manager Ibis Ambassador Busan City Centre
Customer review rating 4.3/5

Janice H. Friends - 29/11/2019 Confirmed reviews ALL

STAFF VERY NICE

Dear Suk Ying h., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. However, there was a problem with your free wifi in your room. I apologize that. We will check your room to solve the problem and better using wifi when you visit to us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Song General Manager Ibis Ambassador Busan City Centre

Below average

Customer review rating 4.3/5

Kenny Business - 28/11/2019 Confirmed reviews ALL

Noisy during and window no working properly

Dear Hing Tau W., Thank you for taking the time to tell us about your experience at the ibis Ambassador Busan City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Especially, I apologize about the noisy during your staying, as your mention, I think that the window didn't work well. We will double check the room that you stayed. Also, we will do the best when you visit to us. And then, we will discuss about our service of staff in our hotel to improve offering service. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Song General Manager Ibis Ambassador Busan City Centre

Efficient staff from the front desk

Customer review rating 4.3/5

W. Couples - 28/11/2019 Confirmed reviews ALL

We would like extend our gratitude to Louis at the front for allowing us to check in early. His kind gesture was greatly appreciated as we were very tired after an over night flight from Singapore. We have also booked our airport transfer from the front desk. Taxi driver is very punctual and very helpful. Thank you again for a wonderful stay!

Dear Christopher W., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. Especially, thank you for your mentioning about Louis. I will let him know that you mentioning with good comment. Also, we will keep sharing good service with our staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicoals Song General Manager Ibis Ambassador Busan City Centre

Centrally located hotel in Busan

Customer review rating 4.3/5

Mark R. Couples - 26/11/2019 Confirmed reviews ALL

Modern and clean hotel, friendly and professional staff. Check-in and check-out were easy. I enjoyed breakfast in the nice restaurant. Shops and restaurants are near and Seomyeon is only 1 subway-station away. Without heavy luggage I recommend Exit 9 of the underground shopping mall (stairs!) at Bujeon station. The hotel is a good choice in Busan.

Dear Mark R., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Song General Manager Ibis Ambassador Busan City Centre

Very helpful staff, nice experience

Customer review rating 4.3/5

Lan D. Business - 25/11/2019 Confirmed reviews ALL

- Fast, smooth check in and check out, useful local insights for dinner out. - Information desk in the first floor is very helpful and supportive with taxi orders - Food at the restaurant/breakfast was good. We had breakfast, lunch and dinner there too, all are great. Point can be improved would be better English speaking, if possible.

Dear Lan Huong Thi D., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. Also, as your recommend, our staff will study English to offer better service to you. Our company will help them as well. Next time, if you visit to us, and if there is problem, please let us know as soon as possible. We will solve that! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Song General Manager Ibis Ambassador Busan City Centre

Excellent value. Good location for a first-time tourist.

Customer review rating 4.3/5

Bill R. Solo - 23/11/2019 Confirmed reviews ALL

Good coming experience. Very favourable experience with room cleaning staff. Well appointed room and very good bed and linen.

Dear Bill R., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Song General Manager Ibis Ambassador Busan City Centre

Good

Customer review rating 4.3/5

T. M. L. M. Friends - 20/11/2019 Confirmed reviews ALL

Comfortable

Dear Mei Lan m. T., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Song General Manager Ibis Ambassador Busan City Centre

Convenient location with clean room

Customer review rating 4.3/5

Hoon Business - 18/11/2019 Confirmed reviews ALL

Neat and clean room.

C. Hoon님께, ibis Ambassador Busan City Centre 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. 송성진 총지배인 이비스 앰배서더 부산시티센터

Amazing stay

Customer review rating 4.3/5

Sunayana P. Solo - 16/11/2019 Confirmed reviews ALL

It was an amazing stay at ibis Busan city centre. Firstly the location is great , the subway station and there is an underground market jus a minute away. The breakfast options were good . The room was clean and the housekeeping cleaned the room and refurbished the toiletries everyday. The front desk was very helpful in guiding the routes. The restaurant was also good. They provided me with the customised pure vegetarian pasta for dinner. Altogether it was a great experience and stay at the hotel. Would definitely recommend for stay in Ibis Busan city centre.

Dear Sunayana P., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. And if you need further information please contact to front desk feel free. Sincerely, Nicolas Song General Manager Ibis Ambassador Busan City Centre

Close to Metro and Market

Customer review rating 4.3/5

E S. Families - 10/11/2019 Confirmed reviews ALL

This hotel is close to the Busan Metro and one of the many markets that can be found in the Busan area. The hotel is clean and comfortable to this US Mid-West traveller. The lobby can be found on the 17th floor along with the resturant. The Doormen are found on the first floor and can assist with directions and getting a cab.

Dear Eric S., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Song General Manager Ibis Ambassador Busan City Centre

Ms C.

Customer review rating 4.3/5

Conny Families - 10/11/2019 Confirmed reviews ALL

The staff is nice and offered help to book taxi to airport.

Dear Sze Wan Conny C., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. However, we apologize about wifi problem. We will discuss this problem with IT department to improve speed. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Song General Manager Ibis Ambassador Busan City Centre

The room give us the warm nest feeling.

Customer review rating 4.3/5

Melody Friends - 09/11/2019 Confirmed reviews ALL

small but complete in every detail

Dear Lichin T., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Song General Manager Ibis Ambassador Busan City Centre

Best location, spacious room

Customer review rating 4.3/5

Mandy W. Couples - 07/11/2019 Confirmed reviews ALL

The hotel was booked with the package via HKExpress and the room was out of my expectation - extremely good : spacious, tiny sofa other than the chair, cloakroom big enough, bedding good. Only one comment : not sure why the tap water is a bit ‘salty’ during my stay so I didn’t use it to boil and drink. Better check out if anything wrong, many thanks!

Dear Ka Po Mandy W., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. But, I apologize that you had a bad experience about tap water to use. Because we offer water purifier machine each floor, I would recommend it, if you have chance to visit to our hotel,. Also, I sincerely sorry about your breakfast. We will discuss again to improve quality. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Song General Manager Ibis Ambassador Busan City Centre

Clean hotel, but the bathtub better use glass cover so the floor not wet

Customer review rating 4.3/5

Anton S. Families - 07/11/2019 Confirmed reviews ALL

Coin laundry machine only one set for the capacity of room , maybe a few in every floor

Dear Anton S., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. However, I am sorry for the inconvenience caused by the bathroom. We will reflect your opinion when we renovate the room. I will remember your opinion and repay you with good service during my next visit. Also, a laundry machine and a dryer machine are located only 10th floor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Song General Manager Ibis Ambassador Busan City Centre

Everything worked, location next to subway

Customer review rating 4.3/5

L. Y. S. Business - 05/11/2019 Confirmed reviews ALL

Check in was fast. Everything in my room 1411 worked except the door lock which needed oiling, and not the safe box in my colleagye’s room 1410 which was faulty. Staff service quality was up to expectation.

Dear Yen Soon L., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. However, we apologize about door lock and safety box which was broken in colleague room. We are going to check the room and safety box again, and next time if you visit to our hotel, we will offer good condition room. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Stay

Customer review rating 4.3/5

Anonymous Couples - 05/11/2019 Confirmed reviews ALL

It is a good stay. Location is convenient. Room is clean & comfortable. Suggest to upgrade WiFi speed. WiFi speed is a bit slow at night.

Dear Ka Ming L., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. However, we apologize about your inconvenience cause by internet wifi system. We have a plan to upgrade our internet system to improve speed. So, you can experience better wifi when you visit to us next time. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good n nice view.

Customer review rating 4.3/5

Toh K. C. Couples - 04/11/2019 Confirmed reviews ALL

Pleasant n helpful staff.

Dear Toh Keng C., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. Overall, thank you for the good evaluation. I will remember your good opinion and repay you with good service during my next visit It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas SONG General Manager ibis Ambassador Busan City Centre

Very pleasant

Customer review rating 4.3/5

Sandip M. Couples - 04/11/2019 Confirmed reviews ALL

We had a comfortable stay because of good location and a cozy room. The complimentary breakfast was very nice. Reception staff was helpful.

Dear Sandip M., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. Thank you again for your good feedback on the location conditions of the hotel and the kindness of the staff. We will remember your thank-you comments and repay you with better service on our next visit. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas SONG General Manager ibis Ambassador Busan City Centre
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