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ibis Ambassador Busan City Centre Hotel 3 stars

Customer review rating 4.3/5 6,071 reviews

ALLSAFE approved hotel

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ibis Ambassador Busan City Centre
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+ 10 Services

Hotel extras

  • Located in the City Centre

  • Web corner and free WIFI throughout the hotel

  • 2 Meeting rooms for up to 120 guests

  • Covered parking facilities

  • Easy access to public transporation - in front of Subway line no. 1

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundromat
  • Currency exchange
Catering
  • Breakfast Paying
  • 1 Bar(s)
Business services
  • 2 Meeting room(s)
  • Self service business centre
  • Copy/print service available Paying

Hotel location

ibis Ambassador Busan City Centre

777
Jungang-daero
Busanjin-gu
47251 busan
korea, republic of

Tel: +82519301100

Fax: (+82)51/9301112

Check-in from 14h00

Check out up to 12h00

  • Busan Metro :  Line 1 Bujeon

  • By plane

    GIMHAE INT. AIRPORT At 16km / 9.94 miles

  • By train

    BUSAN STATION At 6km / 3.73 miles

  • By train

    IN COMPLEX At 0.1km / 0.06 miles

GPS :35.162126, 129.061847

Our accommodation(s)

Our restaurants and bars

Non contractual photo

TASTE

Taste offers an international and local selection of both a la carte and buffet options for breakfast, lunch and dinner. Taste also offers stunning panoramic views of Busan City as well as free WiFi.

RENDEZVOUS

A relaxing full service bar located on the highest floor of the hotel, offering stunning, panoramic city views as well as complimentary wireless internet access.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 180

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
ibis Ambassador Busan City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

6,071 reviews

tripadvisor

TripAdvisor Rating 4.0/5

868 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Nice location

Customer review rating 4.5/5

Hyein K. Families - 18/07/2021 Confirmed reviews ALL

My family was stay for one night. Room was clean, good layout. Toilet with bidet makes us pleasant experience.

Dear Hye In K., Thank you for your opinion on staying at ibis Ambassador Busan City Center. We will do our best to provide friendly service for customer satisfaction and comfortable rooms with clean. It also has the advantage of convenient transportation because the subway station is right in front of it. Thank you for your opnion and we hope your next visit will be as pleasant as the previous one. Once again, Thank you for letting us know how you feel and I hope we can always meet with great service. Sincerely, Kevin SONG Residence Manager Ibis Ambassador Busan City Centre

Walking distance to markets, underground shopping and restaurants

Customer review rating 4.5/5

Marko B. Friends - 01/06/2021 Confirmed reviews ALL

My room was clean. Great hotel location. I wish the hotel restaurant was open (COVID precaution).

Dear Marko B., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. Thank you for your satisfaction with our hotel accommodation. We will always provide high quality service for customer satisfaction and comfortable rooms with clean. Also, I hope the Covid19 situation will improve and the restaurant will be opened when you visit next time. I will share your opinion with our team. Thank you for letting me know how you feel and I hope to meet you as the best service always. Sincerely, Kevin SONG Residence Manager Ibis Ambassador Busan City Centre

Spacious room compared with other budget hotel.

Customer review rating 4.0/5

Anonymous Solo - 26/05/2021 Confirmed reviews ALL

It was quite good location right next to the subway station and convenient store was also in the same building. Room was quiet spacious however, shower room was very tiny.

Dear Jung Min K., Thank you for your opinion on staying at ibis Ambassador Busan City Center. I apologize for the inconvenience caused by the small shower room. Also, I apologize for not satisfied with the employee's service. Thank you for your opinion and we will try to improve it. We will try always do our best to provide friendly staff service and clean rooms at reasonable prices. It also has the advantage of convenient transportation because the subway station is right in front of it. And we have rooms of various sizes. Please refer to it when you visit next time. Once again, thank you for letting us know how you feel and I hope we can always meet with good service. Kevin SONG Residence Manager Ibis Ambassador Busan City Centre

Good Location

Customer review rating 3.0/5

Silver Couples - 04/04/2021 Confirmed reviews ALL

Good location and kind staffs but overall facilities are too old. Tv in our room was the size of computer monitor and shower booth was a bit unclean. We stayed here cuz we didnt have much choice due to last minute flight cancelation. Would not stay for more than a day.

Dear Eun L., Thank you very much for your opinion regarding the ibis Ambassador's stay in downtown Busan. We will do our best only to provide friendly service but also to satisfy you in all aspects. I will share your opinion with our team. I am confident that this feedback will encourage all of our employees who are working to continuously improve the quality of their services. Thank you again for sharing your experience and I hope to meet you always with best service. Sincerely, Sunny Won General Manager ibis Ambassador Busan City Centre

Nice and kind staff, convenient location

Customer review rating 5.0/5

Frank Business - 26/02/2021 Confirmed reviews ALL

just a few steps from subway station, convenient store at the first floor, local market within a couple of minutes. Definitely will stay again.

Dear Frank, We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. Thank you for complimenting the hotel`s good location and friendly service of the staff. It is always a pleasure to receive positive feedback. Your opinion will be shared with our team. Thank you again for let us know how you feel and I hope to see you with the best service always. Sincerely, Sunny Won General Manager ibis Ambassador Busan City Centre

Good experience as always; fast check-in, clean room, quiet environment, great location

Customer review rating 4.0/5

Bryan Business - 03/02/2021 Confirmed reviews ALL

Using it for business visits; next to my office. Nice front desk - good English - fast process. All fine every business trip.

Dear Bryan L., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. It's always fun to get positive feedback. Your opinion will be shared with our team. Thank you again for let us know how you feel and I hope to see you with the best service always. Sincerely, Sunny Won General Manager ibis Ambassador Busan City Centre

poor manner

Customer review rating 0.5/5

C. S. Families - 08/12/2020 Confirmed reviews ALL

the reception desk extremely bad manner. she did not want to do anything.

정승환님께, 소중한 시간을 내어 ibis Ambassador Busan City Centre 이용 소감을 작성해 주셔서 대단히 감사드립니다. 투숙하시는 동안 호텔 이용에 불편을 드려 진심으로 사과의 말씀을 전합니다. 고객님께서 느끼셨던 직원의 응대 및 매너에 관하여 불편함을 드린 점 다신한번 사과의 말씀을 전합니다. 직원의 체크인시 드렸던 불편함은 서비스 교육을 재실행하여 개선하도록 하겠습니다. 또한 체크아웃의 좋은 점수를 주신 것처럼 체크인 역시 같은 수준의 서비스를 할 수 있게 교육하겠습니다. 소중한 일정과 함께 편안한 휴식을 위해 방문해주신 곳에서 불편을 드려 다시 한번 죄송합니다. 저희 호텔에서는 향후 유사한 문제가 발생하지 않도록 전 직원이 최선의 노력을 다할 것입니다. 가까운 시일에 Ibis에서 고객님을 다시 만나 뵙기를 고대하겠습니다. 다음 번 호텔 이용 중 불편한 사항이 있으면 언제든지 저에게 문의해 주시기 바랍니다. 감사합니다. 원순희 드림 총지배인 이비스 앰배서더 부산 시티 센터

Good location

Customer review rating 4.0/5

Andy Solo - 01/12/2020 Confirmed reviews ALL

There is no choice if you want to stay in center of city with Accor managed hotel in Busan. Overally good but superior room which they provide for upgrade with gold members has bad view (big building just in front of window) in lower floor. It might be better to have best room in its room type.

Dear Sung Joon H., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. Thank you for choosing ibis Ambassador Busan City Centre.. However, you said that the building in front of the hotel was stuffy, but we will pay more attention to the room allocation next time. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny Won General Manager ibis Ambassador Busan City Centre

Good stay

Customer review rating 5.0/5

Grami T. Couples - 27/10/2020 Confirmed reviews ALL

Clean room with good location.

T. Grami님께, ibis Ambassador Busan City Centre 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. 원순희 드림 총지배인 이비스 앰배서더 부산 시티 센터

Cozy stay, one minor issue

Customer review rating 4.5/5

Jin Solo - 24/09/2020 Confirmed reviews ALL

Everything ranging from a bed, air conditioner, curtain to tee was perfect. The only minor issue was bathroom water tap. The water was a little bit hot and even if I turn it to be completely cold water, the tap gave a little bit of cool water. That was the only issue.(still not a huge problem. It was not too hot to take a shower)

Exceeded expectations

Customer review rating 4.5/5

Ted N. Couples - 18/08/2020 Confirmed reviews ALL

Terrific check in experience (fast & efficient), very clean room, great bed, and central location just steps above Bujeon Station which is same #1 Metro line with Busan Station - super convenient. Suggested improvements: (1) Covid related - is to conduct temperature scans for all new, incoming guests, w brief questionnaire preventing anyone w recent Covid positive person (add that to web portal too); (2) Company should have extended membership periods since travel was heavily impacted due to Covid; I lost my Silver Status and most if not all companies have pushed back these timelines (3) Restaurant/lounge/bar closure - difficult to use Welcome Drink voucher since facilities reduced operating hours; suggest to provide to-go or self pick up option

Dear Thong Ted N., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny Won General Manager ibis Ambassador Busan City Centre

Okay stay

Customer review rating 4.0/5

Ju Solo - 12/08/2020 Confirmed reviews ALL

Everything was fine. Satisfied as an one-night stay. However, the bedding has to be cleaned well. Could smell bad odor from bedding.

Dear Joo Yeon J., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny Won General Manager ibis Ambassador Busan City Centre

Excellent room.

Customer review rating 4.5/5

Trevor Friends - 03/08/2020 Confirmed reviews ALL

The hotel check-in was smooth and quick. The check-in girl was very polite and good at her job. The room was what I expected. The air conditioner worked very well. The large size bathroom was wonderful. I appreciated the complimentary water each day. The check-out was smooth and quick. Although, I was a bit frustrated when I went to a Friday brunch. The hostess tried to make all the hotel guests sit in one small area. My travel companion and I asked to be seated further away from the others. The dining area was huge so social distancing was possible.

Dear Trevor T., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny Won General Manager ibis Ambassador Busan City Centre

Reasonable.

TripAdvisor rating 4.0/5

donnachaseo 19/07/2020 TripAdvisor review

Place, clealiness I loved it. However, last time I was not offered 'room upgrade. And the breakfast that I paid, was horrible. Me and my gf used to like here's breakfast but after Corona, present breakfast is horrible. I wouldn't have breakfast at the IBIS Busan citicentre anymore. It's not even resonable.

Good location and spacious room

Customer review rating 4.5/5

Andy Solo - 14/07/2020 Confirmed reviews ALL

Overall good stay. Located near to City center and close to subway station. Only minor thing room was facing close to big building. It might be better to be provided other side for more privacy

Dear Sung Joon H., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny Won General Manager ibis Ambassador Busan City Centre

Good stay

Customer review rating 4.5/5

Jieun Solo - 11/03/2020 Confirmed reviews ALL

Very clean and cosy. Staffs are nice

Dear Ji Eun J., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny Won General Manager ibis Ambassador Busan City Centre

Very friendly staff

Customer review rating 5.0/5

Anonymous Solo - 10/03/2020 Confirmed reviews ALL

Felt welcomed and well looked after

Dear Chloe H., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny Won General Manager ibis Ambassador Busan City Centre

Great place to stay

Customer review rating 4.5/5

Paul F. B. Solo - 03/03/2020 Confirmed reviews ALL

I spent 9 nights at the Ibis Ambassador city center. The rooms are very well appointed and practical. Nothing missing. The hotel is very well located and very near the centers Shopping district. Also next to the most important food and fish market. Taxis are available all the time. The super vision of the GM Mrs Sunny Won is extraordinary, she is seen everywhere and leads a competent staff at the Front desk and in Restaurants. Will stay there again on my next trip

Dear Paul T., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny Won General Manager ibis Ambassador Busan City Centre

Warmth Reception from the IBIS Team

TripAdvisor rating 5.0/5

Wanderer63621936999 Solo travel - 01/01/2020 TripAdvisor review

Check-In process was smooth and staff were friendly. Location of hotel is also conveniently located near the Seomyeon subway station, an intersection between Subway Line 1 and Line 2, that brings you to most of the major attractions in Busan!

We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas SONG General Manager ibis Ambassador Busan City Centre

Exceptional Ibis Hotel with high service standard

TripAdvisor rating 4.0/5

codylee75 Family - 31/12/2019 TripAdvisor review

I am a platinum member with accor group and seldom stay in ibis chains due to the basic service level. However, this asset has high service standards at the front desk and the porters. The premium room is also quite new. This is one of the best ibis I had stayed before. Will come back again.

Thank you very much for your valuable schedule with the Ibis Ambassador Busan City Center and taking the time to participate in our customer review. Thank you for your feedback on the comfort and kindness of your hotel. We will remember your grateful feedback and will repay you with better service on your next visit. Thank you again for your feedback and we look forward to seeing you with better service in the future. Sincerely, Nicolas SONG General Manager ibis Ambassador Busan City Centre

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