ibis Ambassador Busan City Centre Hotel 3 stars

Using it for business visits; next to my office. Nice front desk - good English - fast process. All fine every business trip.

the reception desk extremely bad manner. she did not want to do anything.

There is no choice if you want to stay in center of city with Accor managed hotel in Busan. Overally good but superior room which they provide for upgrade with gold members has bad view (big building just in front of window) in lower floor. It might be better to have best room in its room type.

Clean room with good location.

Everything ranging from a bed, air conditioner, curtain to tee was perfect. The only minor issue was bathroom water tap. The water was a little bit hot and even if I turn it to be completely cold water, the tap gave a little bit of cool water. That was the only issue.(still not a huge problem. It was not too hot to take a shower)

Terrific check in experience (fast & efficient), very clean room, great bed, and central location just steps above Bujeon Station which is same #1 Metro line with Busan Station - super convenient. Suggested improvements: (1) Covid related - is to conduct temperature scans for all new, incoming guests, w brief questionnaire preventing anyone w recent Covid positive person (add that to web portal too); (2) Company should have extended membership periods since travel was heavily impacted due to Covid; I lost my Silver Status and most if not all companies have pushed back these timelines (3) Restaurant/lounge/bar closure - difficult to use Welcome Drink voucher since facilities reduced operating hours; suggest to provide to-go or self pick up option

Everything was fine. Satisfied as an one-night stay. However, the bedding has to be cleaned well. Could smell bad odor from bedding.

The hotel check-in was smooth and quick. The check-in girl was very polite and good at her job. The room was what I expected. The air conditioner worked very well. The large size bathroom was wonderful. I appreciated the complimentary water each day. The check-out was smooth and quick. Although, I was a bit frustrated when I went to a Friday brunch. The hostess tried to make all the hotel guests sit in one small area. My travel companion and I asked to be seated further away from the others. The dining area was huge so social distancing was possible.

Place, clealiness I loved it. However, last time I was not offered 'room upgrade. And the breakfast that I paid, was horrible. Me and my gf used to like here's breakfast but after Corona, present breakfast is horrible. I wouldn't have breakfast at the IBIS Busan citicentre anymore. It's not even resonable.

Overall good stay. Located near to City center and close to subway station. Only minor thing room was facing close to big building. It might be better to be provided other side for more privacy

Very clean and cosy. Staffs are nice

Felt welcomed and well looked after

I spent 9 nights at the Ibis Ambassador city center. The rooms are very well appointed and practical. Nothing missing. The hotel is very well located and very near the centers Shopping district. Also next to the most important food and fish market. Taxis are available all the time. The super vision of the GM Mrs Sunny Won is extraordinary, she is seen everywhere and leads a competent staff at the Front desk and in Restaurants. Will stay there again on my next trip

Check-In process was smooth and staff were friendly. Location of hotel is also conveniently located near the Seomyeon subway station, an intersection between Subway Line 1 and Line 2, that brings you to most of the major attractions in Busan!

I am a platinum member with accor group and seldom stay in ibis chains due to the basic service level. However, this asset has high service standards at the front desk and the porters. The premium room is also quite new. This is one of the best ibis I had stayed before. Will come back again.