上海静安铂尔曼酒店

客户意见评级 (ALL 评级) 4.3/5 152 评论

保证最优惠房价
上海静安铂尔曼酒店 - Image 1
上海静安铂尔曼酒店 - Image 2
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静安区梅园路330号, 静安区, 200070 上海, 中国

描述

安心悦界（ALLSAFE）认可酒店

酒店其他优惠

  • 酒店坐享优越的位置，方便前往地铁站和火车站。

  • 泳池拥有自然采光

  • Renovated International restaurant to cater up to 140 persons with an enlarged buffet display

  • 19 间豪华包间和 200 平方米（2153 平方英尺）的中式点菜餐厅

  • 非常高速和可靠的无线网络

酒店参加 Planet 21 计划，积极推动酒店业可持续发展。

我们的客房

酒店位置

上海静安铂尔曼酒店

静安区梅园路330号, 静安区
200070 上海
中国

GPS:31.246517, 121.456888

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

泛路全日制餐厅

泛路全日制餐厅为宾客提供全天候国际美食，互动的开放式厨房，宾客们享用美食的同时还可以欣赏厨师们的有趣的现场烹饪花絮。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  152 评论

TripAdvisor 评级  4.0/5  2,268 评论

Disappointed experience, training seems needed.

Tripadvisor 评级 3.0/5

Calvin L 经 TripAdvisor 认证的评论

Hotel hardware generally good, but needs improving 1. Cannot adjust room temperature, felt too hot at times 2. We are partner gold members. Welcome drink don't have any alcohol. also no welcome gift or note in our room. No room upgrade too. 3. We arrived about 15min before the lounge bar's closing time. Tried to pay for beer, but was told no cold ones?! 4. Seems weird, so we asked why no cold beer, the waiter was rude. At one stage , he refused to serve us. Amazed that this could happen in a Pullman. The waitress was ok though, but training seems needed. Unfortunately, our worst experience yet with a Pullman.

Dear Calvin L, Thank you for taking the time to share your recent experience with us. We're sorry to hear that your time with us has been unsatisfactory and we really appreciate your feedback. At Pullman Shanghai Jing'an, we strive to provide our guests with a memorable and enjoyable experience. We are committed to providing warm hospitality and excellent service. While we regret the challenges you encountered, we appreciate that you brought them to our attention as they help us improve our services. We have communicated this information to the Food & Beverage Director and the Director of Housekeeping, staff need to be more systematically trained, and we will conduct training for all staff after investigating the specific situation. We hope this experience doesn't diminish your loyalty to the Pullman brand. We look forward to returning to Pullman Shanghai Jing An in the near future to ensure an even more enjoyable stay. Sincerely, Pullman Shanghai Jing An Management

No air conditioning

Tripadvisor 评级 2.0/5

kathymb 经 TripAdvisor 认证的评论

The individual room air conditioning not working because hotel is in winter mode. The room is very hot 27-29 celsius. Had to ask for a fan and have a window open despite air pollution outside. Avoid this hotel if air conditioning is top of must have list.

Dear kathymbryant，Thank you for taking the time to share your experience with us at Pullman Shanghai Jing An. We appreciate your feedback and understand how important it is for our guests to use air conditioning during their stay. At Pullman hotels, we strive to ensure that our guests feel comfortable during their stay. In winter, we cannot switch between hot and cold air conditioning systems at any time due to weather temperature changes. We are sorry that this is not satisfactory for your situation and we apologize for any inconvenience this may cause. Thank you again for your valuable feedback. It helps us to continuously improve and strive to provide the highest level of service. Looking forward to providing you with better service in the future, wish you all the best. Sincerely, Guest Experience Manager

位置好，安静

客户意见评级 4.5/5

匿名 商务住宿 - 所有已确认评论

位置好，安静，服务周到

Most convenient hotel around! Great breakfast too!

Tripadvisor 评级 5.0/5

Greg G 商务住宿 - 经 TripAdvisor 认证的评论

I needed to catch a train early one morning from the Shanghai Train station so this hotel is perfect. It's a 3 minute walk to the station. The breakfast before going was wonderful as well. The room was clean, quiet, and my shower was perfect. I will stay here every time I need to take the train from the Shanghai train station. There are so many things to see, do, and eat within a 5 minute walk from the hotel as well.

Dear Guest,Thank you for choosing Pullman Shanghai Jing‘an as your place to stay. I am glad to hear of your positive comments about us and look forward to welcoming you again in near future. Wish you all the best. Sincerely , Guest Experience Manager

环境非常好

客户意见评级 5.0/5

王. 单人住宿 - 所有已确认评论

酒店环境真的太好了，酒店门口都是桂花树，一走过桂花香味迎面而来，走进大堂绿植花草十分丰富，蝴蝶兰乍一看以为假的呢，服务员告诉是真花，前台服务人员态度非常好，特别热情告诉我景点景区哪里好玩，给我推荐好吃的，还跟我说出行路线，住店期间打电话咨询都很快速的给解答，房间干净整洁，设施设备都很齐全，非常喜欢吹风机还在网上搜了同款，巨好用，非常愉快的入住体验，以后也会经常过来

尊敬的 Qing Fu Z.： 感谢惠赐有关下榻 Pullman Shanghai Jing An 的宝贵意见。听到您对我们工作的肯定，十分开心。 我们非常高兴您喜欢我们的花艺设计以及吹风机，我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Johnson Zhuang General Manager

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其他网络用户评价我们的酒店

  • 3,751 评论 9.4/10 位置
  • 3,791 评论 8.3/10 房间
  • 6,143 评论 9.2/10 服务
  • 29 评论 6.4/10 上网
  • 1,755 评论 9.3/10 清洁度
  • 904 评论 8.9/10 早餐

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