Mercure Banjarmasin 4 stars

Customer review rating (ALL Rating) 4.5/5 3,613 reviews

ALLSAFE approved hotel

Information message

Mercure Banjarmasin
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+ 20 Services

Hotel extras

  • The hotel is on top of a leading mall, which offers a panoramic view of the surrounding city

  • 60 minutes from Syamsudin Noor Airport

  • Located in city center

  • Have a biggest swimming pool in town

  • Have a 180 rooms come with a modern and stylish décor.

Hotel location

Mercure Banjarmasin

JL Achmad Yani KM 2 N 98
70232 banjarmasin
indonesia

Fax: (+62)511/3265000

Check-in from 12h00

Check out up to 12h00

  • GELORA:  3 KM 6

  • By plane

    SYAMSUDDIN NOOR At 25km / 15.54 miles - Shuttle paying

GPS:-3.322745, 114.60327

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

DLOTUS Non contractual photo

Begin your day with our Scrumptious breakfast at D'Lotus Restaurant. Our chef are ready to serve your our authentic Local Soto Banjar and Nasi Kuning that you may enjoy every morning.Our buffet are completly set up for Asian and western breakfast

Our accommodation(s)

The modern and stylish designed room is spacious and features a minibar, satellite tv, working desk and bathroom with shower. The room also comes with a beautiful city view. Wider range of modern and stylish designed room features a minibar, satellite tv, coffee brewer, working desk and living and dining rooms. The room also comes with a beautiful pool view.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 384

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Mercure Banjarmasin

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,613 reviews

TripAdvisor Rating 4.0/5

512 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Clean & Comfortable room but breakfast is lacking.

TripAdvisor rating 4.0/5

anrezanur Business - 18/10/2021 TripAdvisor review

I travel frequently to Banjarmasin due to Business Trip. And i would say this is the best hotel that available in Banjarmasin. The room is really clean and comfortable. I was also amaze with the gym that got a decent facility for a hotel gym. At least its enough to keep me working out during my stay. The only point that i dont like is the breakfast. Its quite lacking of healthy food. For someone whose currently on diet, breakfast at this hotel is quite bad. The egg station queueing was long, no oatmeal or skim milk available. And it happen everyday during my stay. Its just too bad that the breakfast was only on "dirty food".

Dear Mr. Anrezanur, Thank you for taking the time to tell us about your experience at the Mercure Banjarmasin. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer. Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sugiharto General Manager

Lokasi strategis

Customer review rating 4.0/5

Beny Business - 07/10/2021 Confirmed reviews ALL

Mercure located in the center of Banjarmasin business center, it were a great strategic value for business and leisure purpose

Dear Benny K., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

Well Located

Customer review rating 5.0/5

Rahmat R. Business - 05/08/2021 Confirmed reviews ALL

Overall Good

Dear Rahmat R., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

Strategic Location

Customer review rating 4.0/5

Beny Business - 18/07/2021 Confirmed reviews ALL

Mercure hotel had the standard of satisfaction on their tenant, but in the long run the mercure management has to renew or re-built its rooms.

Dear Benny K., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

Good stay

Customer review rating 4.5/5

Anonymous Families - 18/07/2021 Confirmed reviews ALL

I stayed for 2 nights with family. The service and food were good, we have fun days during the time. We promise will be back

Dear Reny S., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

Well located

Customer review rating 4.0/5

Helmy T. T. Business - 04/07/2021 Confirmed reviews ALL

So enjoyed

Dear Helmy T., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

Good Stay and good food

Customer review rating 4.5/5

Ranu W. Friends - 01/07/2021 Confirmed reviews ALL

Thanks for your service

Dear Ranu W., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

welldone

Customer review rating 4.5/5

Ahmad J. Families - 03/06/2021 Confirmed reviews ALL

a pleasure place for family holiday

Dear Ahmad j., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

Always good stay

Customer review rating 4.0/5

R. Solo - 03/06/2021 Confirmed reviews ALL

Great hospitality of all staff

Dear Muhammad R., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

Well located

Customer review rating 4.5/5

Norta D. Y. Families - 30/05/2021 Confirmed reviews ALL

Good location, good service, friendly staff, and delicious food.

Dear Norta Dewi Y., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sugiharto General Manager

Good stay

Customer review rating 5.0/5

Elena S. Families - 18/05/2021 Confirmed reviews ALL

So far so good

Dear Elena s., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sugiharto General Manager

Mantap

Customer review rating 4.5/5

Anonymous Business - 18/04/2021 Confirmed reviews ALL

Good service

Dear Hafiz I., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

Nice Stay

Customer review rating 5.0/5

Ara Business - 31/03/2021 Confirmed reviews ALL

Reception very helpfull and kind, clean room

Dear Anjasmara, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sugiharto General Manager

Good Place to stay in Banjarmasin

Customer review rating 3.5/5

Deni S. Business - 31/03/2021 Confirmed reviews ALL

Nice

Dear Deni S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sugiharto General Manager

Feels like home

TripAdvisor rating 5.0/5

virgorini_irawati Business - 10/03/2021 TripAdvisor review

Last time I stayed here was in 2019 long before the Pandemic. everything still feels the at home, but with the changes needed to following the Health protocol. Somethings that need to improve are: 1. wifi connection, I can't connect during my stay 2. this is pandemic time, so I suggest that guest can have their breakfast in their room, because there is so many cases because of eating in the restaurant. other than that everything is perfect

Dear Virgorini_irawati, Thank you for taking the time to tell us about your experience at the Mercure Banjarmasin. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer. Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sugiharto General Manager

Accessible and Clean Hotel

TripAdvisor rating 4.0/5

kuanlikelvint Business - 20/01/2020 TripAdvisor review

I really enjoyed my stay in Mercure Banjarmasin the staff are friendly and helpful. The hotel is clean and accessible to the mall. This makes it very convenient for me to purchase necessities as well as food.

Dear Kuan Li Kelvin T, We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

GREAT HOTEL INSIDE A MALL

TripAdvisor rating 4.0/5

614syedi Business - 22/06/2019 TripAdvisor review

good for business or leisure. The hotel is strategically located in town, a good place if you like to go shopping as the mall is rather big. It is the only mall in Banjarmasin,. A good place for business as .

Dear 614syedi, We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

Visiting family in Kalimantan

TripAdvisor rating 3.0/5

Rob M Couples - 01/07/2018 TripAdvisor review

The location of the Mercure Banjarmasin is great, very central and the plaza that it’s located in has expanded immensely since the last time we were there. The breakfast selection was the only disappointing point.

Dear Rob M, Thank you for taking the time to tell us about your experience at the Mercure Banjarmasin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sugiharto General Manager

Very nice hotel next to Duta Mall Banjarmasin

TripAdvisor rating 4.0/5

sidecone m Couples - 06/02/2018 TripAdvisor review

Stayed there for two nights. The room is nice and quite comfortable. The hotel staffs are very welcome and helpful. The hotel is collocated with Duta Mall and also very near to RS. Ulin hospital. Easy access for public transports and online taxis. A nice place to stay for exploring Banjarmasin, the city with delicious local foods and exotic rivers.

Dear Sidecone, We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

Nice hotel on top of the big mall

TripAdvisor rating 4.0/5

GradieJacobs Couples - 04/04/2017 TripAdvisor review

Our stay in Mercure Banjarmasin was too short to experience all the benefits of swimming-pool, restaurant and location. The staff though is very friendly and helpfull, rooms are nice and spacious. So even a short stay is a pleasant one.

Dear GradieJacobs, Thank you for sharing your experience. Although it was a short stay this time around, we're happy that you had a pleasant experience, surely we hope you will enjoy our other benefits during your next stay. Our staff, they are our asset an our front line service warrior, thank you for complementing them. We all looking forward to your next experience with Mercure Banjarmasin, see you soon GradieJacobs. Cheers! Sincerely, Randy Verlie General Manager

Our most recent 20 reviews

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