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Mercure Banjarmasin 4 stars

Customer review rating 4.5/5 3,442 reviews

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Mercure Banjarmasin
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+ 23 Services
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Hotel extras

  • The hotel is on top of a leading mall, which offers a panoramic view of the surrounding city

  • 35 minutes from Syamsudin Noor Airport

  • Located in city center

  • Have a biggest swimming pool in town

  • Have a 180 rooms come with a modern and stylish décor.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for childrenPaying
  • Air conditioned
  • SYAMSUDDIN NOORPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Dry cleaning / Ironing
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Well-being
  • Services for childrenPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Mercure Banjarmasin

JL Achmad Yani KM 2 N 98
70232
banjarmasin
indonesia

Tel: +625113268888

Fax: (+62)511/3265000

Check-in from 12h00

Check out up to 12h00

  • GELORA :  3 KM 6

  • By plane

    SYAMSUDDIN NOOR At 25km / 15.54 miles - Shuttle paying

GPS :-3.322745, 114.60327

Our accommodations

The modern and stylish designed room is spacious and features a minibar, satellite tv, working desk and bathroom with shower. The room also comes with a beautiful city view. Wider range of modern and stylish designed room features a minibar, satellite tv, coffee brewer, working desk and living and dining rooms. The room also comes with a beautiful pool view.

Superior Room with 1 Queen Sized Bed City View

  • Max. number of persons: 2
  • Area: From 30 m² / 323 sq ft
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room with 2 Single Beds City View

  • Max. number of persons: 2
  • Area: From 30 m² / 323 sq ft
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Deluxe Room with 2 bed, Pool View

  • Max. number of persons: 2
  • Area: From 32 m² / 344 sq ft
  • Views: Pool side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Deluxe Room with 1 double bed, Pool View

  • Max. number of persons: 2
  • Area: From 32 m² / 344 sq ft
  • Views: Pool side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Executive Deluxe with 1 King Sized Bed

  • Max. number of persons: 2
  • Area: From 34 m² / 366 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)
Rooms

Our restaurants and bars

D'LOTUS

Type of cuisine: Thematic cuisine

Type of Cuisine : Thematic cuisine

Lunch

11:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PURE PLEASURE

Non contractual photo

A cozy ambiance is designed for your fine pleasure & relaxation, served light meals, sweets & savories including alcoholic and non alcoholic beverages combined with live entertainment in the evening.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SANTE'

Non contractual photo

With large free form pool and tropical garden arrangement, this pool bar is expecting to be favorite corner to enjoy snacks and juices while swimming.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Sante Coffee

Non contractual photo

A cozy ambiance is designed for your fine pleasure & relaxation, served light meals, sweet & savories including alcoholic non alcoholic beverages combined with live entertainment in the evening

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 384 m²

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Mercure Banjarmasin

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,442 reviews

tripadvisor

TripAdvisor Rating 4.0/5

411 reviews

Clean room, very good location

Customer review rating 4.5/5

Sukaca P. Business - 30/03/2020 Confirmed reviews ALL

Clean Room, Very Strategic location

Dear Sukaca P., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

Good stay

Customer review rating 4.5/5

Bambang D. Friends - 23/03/2020 Confirmed reviews ALL

Clean and comfortable room, nice staff

Dear Bambang d. H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sugiharto General Manager
Customer review rating 4.5/5

James Business - 22/03/2020 Confirmed reviews ALL

Hope I can visit this hotel again after this world epidemic stop, aamiin

Dear James Eka S., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sugiharto General Manager

Overall is nice

Customer review rating 4.5/5

Kok M. H. Business - 13/03/2020 Confirmed reviews ALL

Nice Location, very close to duta mall, nice pool view, breakfast buffet can be improve, overall is nice

Dear Kok Meng H., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

Worst parking lot!

Customer review rating 4.5/5

Yurike Business - 04/03/2020 Confirmed reviews ALL

Room toilet so stink! Dunno why maybe your staff didnt clean it well, i slash parfume but still the pee odor exist! And the parking lot is not so OK because its same parking lot with the mall

Dear Yurike R., Thank you for taking the time to tell us about your experience at the Mercure Banjarmasin. I am sorry that your experience did not meet your expectations. please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer. therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sugiharto General Manager

Good choice for staycation

Customer review rating 4.5/5

Rahmi S. Families - 02/03/2020 Confirmed reviews ALL

Cozy, good access to city. Dishes for breakfast are good enough but well i think it needs to put up more spoons during weekends since we had to use table spoon to stir sugar for our tea

Dear Rahmi S., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

overall, OK

Customer review rating 4.5/5

Dwiarso Business - 29/02/2020 Confirmed reviews ALL

Only one input, The taste for all of food is only ordinary, not special taste (Coz as per my xperienced, All food at Your competitor ie. Holiday Inn, is very special taste..

Dear Dwiarso T P., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

well located above duta mall banjarmasin

Customer review rating 4.5/5

Endy Business - 28/02/2020 Confirmed reviews ALL

quite a pleasant stay, but unfortunately got a corner room with no view (9003)

Dear Endy S., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sugiharto General Manager

Overall really good stay

Customer review rating 4.5/5

Junior Business - 18/02/2020 Confirmed reviews ALL

Love the breakfast atmosphere, need more improvements on wellness centre quality

Dear Stefanus Junior T., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Sugiharto General Manager

Nice & Pleasent

Customer review rating 4.5/5

Yosua Business - 17/02/2020 Confirmed reviews ALL

Nice food, nice room and excellent service

Dear Yosua C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sugiharto General Manager

Well located, near mall, the best hotel in banjarmasin so far

Customer review rating 4.5/5

Wulan Business - 13/02/2020 Confirmed reviews ALL

Located in the central city of banjarmasin, close to everywhere. The room is incredibly clean.

Dear Wulan P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sugiharto General Manager

Good Stay

Customer review rating 4.5/5

Henny M. Business - 11/02/2020 Confirmed reviews ALL

Room quite nice and clean but wifi connection is very slow

Dear Henny M., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sugiharto General Manager

Accessible and Clean Hotel

TripAdvisor rating 4.0/5

Kuan Li Kelvin T Business - 20/01/2020 TripAdvisor review

I really enjoyed my stay in Mercure Banjarmasin the staff are friendly and helpful. The hotel is clean and accessible to the mall. This makes it very convenient for me to purchase necessities as well as food.

Dear Kuan Li Kelvin T, We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

GREAT HOTEL INSIDE A MALL

TripAdvisor rating 4.0/5

614syedi Business - 22/06/2019 TripAdvisor review

good for business or leisure. The hotel is strategically located in town, a good place if you like to go shopping as the mall is rather big. It is the only mall in Banjarmasin,. A good place for business as .

Dear 614syedi, We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

Visiting family in Kalimantan

TripAdvisor rating 4.0/5

Rob M Couples - 01/07/2018 TripAdvisor review

The location of the Mercure Banjarmasin is great, very central and the plaza that it’s located in has expanded immensely since the last time we were there. The breakfast selection was the only disappointing point.

Dear Rob M, Thank you for taking the time to tell us about your experience at the Mercure Banjarmasin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sugiharto General Manager

Very nice hotel next to Duta Mall Banjarmasin

TripAdvisor rating 4.0/5

Sidecone Couples - 06/02/2018 TripAdvisor review

Stayed there for two nights. The room is nice and quite comfortable. The hotel staffs are very welcome and helpful. The hotel is collocated with Duta Mall and also very near to RS. Ulin hospital. Easy access for public transports and online taxis. A nice place to stay for exploring Banjarmasin, the city with delicious local foods and exotic rivers.

Dear Sidecone, We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

Nice hotel on top of the big mall

TripAdvisor rating 4.0/5

GradieJacobs Couples - 04/04/2017 TripAdvisor review

Our stay in Mercure Banjarmasin was too short to experience all the benefits of swimming-pool, restaurant and location. The staff though is very friendly and helpfull, rooms are nice and spacious. So even a short stay is a pleasant one.

Dear GradieJacobs, Thank you for sharing your experience. Although it was a short stay this time around, we're happy that you had a pleasant experience, surely we hope you will enjoy our other benefits during your next stay. Our staff, they are our asset an our front line service warrior, thank you for complementing them. We all looking forward to your next experience with Mercure Banjarmasin, see you soon GradieJacobs. Cheers! Sincerely, Randy Verlie General Manager

Hotel feels like home but be careful for the price of the F&B

TripAdvisor rating 4.0/5

virgorini_irawati Business - 04/11/2016 TripAdvisor review

This is my 5th stay here, the room was spacious, comfortable and homey. For quite stay choose room with city view, the room with the pool view is quite noisy with the activity of in the pool and cafe & restaurant down below. At the basement there are Matha Tilaar Day Center, with prices lower than in Jakarta. Mercure Banjarmasin is connected with the Duta Mall, making easy to find food and entertainment. The food is good, but incompatible with price. Even though written in the menu that the price is inclusive tax and service, but the price stated at the menu is exclude tax and service, I experience twice.

Dear Virgorini, Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. And we will take a review for the price. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Ayu Pratiwi Front Office Manager

pretty good and very crowded hotel

TripAdvisor rating 4.0/5

alex-wjkt Family - 19/06/2016 TripAdvisor review

access to the hotel is tricky if you go there for the first time. hotel is okay, too bad still have smoking room. facilities are good with big swimming room. location is next to biggest shopping mall. breakfast is good.

Dear AlexW1b, Thank you for your review, We're glad you're able to enjoy our amenities and location next to the biggest mall in Banjarmasin. Our premium and central location to the Mall and city makes us the top choice for both leisure and business travel. It might get a bit crowded in the early evening during the fasting month when the "Breakfasting diners" come to the hotel as this is one of the top choice for diners to enjoy good and quality food. We sure hope you can have another memorable stay with us again, please also request the non-smoking floor as we have dedicated floor for smoking rooms. looking forward to welcoming you again AlexW1b. Cheers! Randy Verlie General Manager

Not all the staffs were friendly

TripAdvisor rating 4.0/5

AndreO1115 Family - 19/02/2016 TripAdvisor review

In fact, there's this one staff at the front office (Rizna, who worked on 11th February around 6pm-9pm) who couldn't even smile and was being so rude to me and my family. But besides that, great experience staying at Mercure Banjarmasin (oh! The mini bar in my room wasn't compplete, there wasn't even any price list)

Dear Andre O, Thank you for your time and review of our wonderful hotel. We are sad to hear that one of our staff did not meet your expectation. We definitely take "service", smile and guest experience seriously, and have follow up on discussing your experience further with our staff and team of managers. Feel welcome and guest satisfaction are the goal for each guest during their stay, we will keep improving our standards and service, hope we will have another opportunity to serve you and your family again in the near future. Thank you again for your time and visit. Kind regards, Randy Verlie General Manager
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