Pullman Hanoi 5 stars

Customer review rating (ALL Rating) 4.5/5 1,507 reviews

Best price
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40 Cat Linh Str, Entrance 61 Giang Vo Str., 10000 HANOI, Vietnam

Description

Hotel extras

  • "Step outside and into Hanoi'sbustling business district "

  • "Workout in the new Fit Lounge and Tennis course. "

  • "Stay Connected with free Wi-Fianywhere in the hotel "

  • Free 'wake-up' coffee for guests who check out before 6am

Our accommodation(s)

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Hotel location

Pullman Hanoi

40 Cat Linh Str, Entrance 61 Giang Vo Str.
10000 HANOI
Vietnam

GPS:21.029786, 105.828575

Telephone
Fax +84 24 3733 0888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA CHEMINÉE

The restaurant serves cuisine inspired by local culinary tradition and international classics, revisited with an eye to contemporary trends

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,507 reviews

TripAdvisor Rating  4.0/5  1,072 reviews

Certificate of excellence 2023

Good Service and Good Staff

TripAdvisor rating 5.0/5

469erniew TripAdvisor review

Always in good service and great experience staffs. Ms Huong at 10th flr Executive Lounge gave a professional grade of service during check out. The room was nice and clean. Breakfast at 10th flr was simple and good quiet atmosphere and good views.

Dear 469erniew, Thank you so much for your lovely review! We are delighted to read through your wonderful comments regarding many aspects of your stay. At Pullman Hanoi, we always try our best to meet your requirement in order to ensure your experience with us. It is a pleasure to learn that you found everything you loved at our hotel. We will definitely pass on your wonderful compliments to Ms. Huong for her great service. Our staff is genuinely passionate about looking after our guests and ensuring they experience only the best service and enjoy our facilities. We truly appreciate your kind words, as it will motivate us to improve our services continuously. It will always be our pleasure to welcome you back and we hope to see you in the very near future. Kind regards, Nguyen Huong Ly (Ms.) Guest Experience Executive

Gagik Soghomonyan about Pullman hotel

TripAdvisor rating 5.0/5

Gagik S TripAdvisor review

A few days ago I was staying in Pullman hotel. I was participating in a training there. I think that this hotel was the best choice for that. Everybody and everything was perfect: the stuff of the hotel, the kindness of people, the location, service, food etc. Especially I wanted to mention to people. The first person I wanted to mention is Quỳnh Nguyễn who works as a trainee in the hotel restaurant. She is perfect in her job and very kind as a person. I wanted to mention her professionality in helping the customers and also, her perfect English. The second person is Jerry (Cuong) from the hotel stuff. He is very professional in his work and very kind to every people. I am really grateful to him because his advices helped me very much and he always was trying to do his best to help me in everything. And of course, I am grateful all the hotel staff for their professionality and kindness.

Dear 83gagiks Thank you so much for your lovely review! We are delighted to read through your wonderful comments regarding many aspects of your stay. At Pullman Hanoi, we always try our best to meet your requirement in order to ensure your experience with us. It is a pleasure to learn that you found everything you loved at our hotel. We will definitely pass on your wonderful compliments to Ms. Quynh Nguyen and Mr. Jerry (Cuong) for their great service. Our staff is genuinely passionate about looking after our guests and ensuring they experience only the best service and enjoy our facilities. We truly appreciate your kind words, as it will motivate us to improve our services continuously. It will always be our pleasure to welcome you back and we hope to see you in the very near future. Kind regards, Nguyen Huong Ly (Ms.) Guest Experience Executive

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Good service, clean and spacious room, very good breakfast

Perfect

Customer review rating 4.5/5

Scott Business - Confirmed reviews ALL

First time staying at Pullman Hanoi. Everything was great. Friendly staff. Nice buffet breakfast. Room was quite modern too. Wonderful!

Good place for exploring Hanoi

Customer review rating 4.5/5

Ankit R. Families - Confirmed reviews ALL

It’s a great place where you can stay away from hustle and bustle of old quarter but near enough that with a grab you can reach there in 10 minutes. Good breakfast spread and a great bar. Room was specious and staff was courteous.

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Other web-users rate our hotel

  • 280 reviews 7/10 Location
  • 550 reviews 6/10 Room
  • 681 reviews 8.3/10 Service
  • 29 reviews 4.9/10 WiFi
  • 263 reviews 4.7/10 Vibe
  • 243 reviews 5/10 Amenities
  • 210 reviews 9/10 Breakfast
  • 202 reviews 5.9/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.