ibis Styles Bordeaux Gare Saint Jean

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ibis Styles Bordeaux Gare Saint Jean 3 stars

Customer review rating (ALL Rating) 4.1/5 591 reviews

ibis Styles Bordeaux Gare Saint Jean
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Description

Hotel extras

  • Right next to Bordeaux St Jean station

  • Designer lobby inspired by the glass roof of Bordeaux St Jean station

  • 24/7 snacks for when you're peckish

  • 24-hour personalized welcome

  • Leave your luggage and go and visit the heritage landmarks of Bordeaux

Our accommodation(s)

A night under amazing glass roofs. Freshly designed, modern rooms are homely and welcoming, with comfortable bed and user-friendly bathroom. You'll love the generous space in our family rooms.

Hotel location

ibis Styles Bordeaux Gare Saint Jean

68-78 Rue de Tauzia
33800 BORDEAUX
France

Fax: +33 5 56 91 08 41

  • BUS DE BORDEAUX:  10 GARE SAINT JEAN

  • TRAM DE BORDEAUX:  C TAUZIA

  • By plane

    AEROPORT BORDEAUX At 13km / 8.08 miles - Shuttle paying

  • By train

    GARE SAINT-JEAN At 0.1km / 0.06 miles

  • By train

    GARE SAINT-JEAN At 0.1km / 0.06 miles

GPS:44.828216, -0.557141

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

BAR

Our guest reviews for
ibis Styles Bordeaux Gare Saint Jean

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  591 reviews

TripAdvisor Rating  3.5/5  659 reviews

Fine

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

On the outskirts of the Center of Bordeaux. Small room but quiet. 2* maximum - rooms and public areas in need of modernisation. Feels more Ibis budget than Ibis styles!

AVOID

TripAdvisor rating 1.0/5

jddn1974 TripAdvisor review

Check in/reception/breakfast was fine. Room 125 was horrible. Poor condition, air conditioning not working, Bathroom door doesn't close, damaged door, black mould on bathroom walls ceiling and tiles. Shower flooded bathroom floor. Not a healthy environment to stay in. No matter how old a room or building is there is NO excuse for black mould to this extent. So far the Accor group have given very poor customer service regarding my complaint. I do not recommend using them.

Monsieur Nous avons bien pris note de vos différents avis, déposés sur Tripadvisor, Google, Accor hotel. Nous sommes navrés de ce ressenti négatif à la suite de votre séjour chez nous et ferons en sorte que les problèmes évoqués soient résolus au plus vite. Nous espérons vous revoir très vite Bien cordialement

Overall fine and Value for Money

Customer review rating 3.5/5

Graeme B. Couples - Confirmed reviews ALL

Pros - All staff helpful and friendly, room small but adequate and kept very clean and tidy. Breakfast fairly standard but pleasant with plenty of options. Good value for money in a significant location. Cons - Would have preferred a quieter room away from the noise from outside including late night arguments and trams early morning and late at night. Apart from the allocation of rooms this of course is outside the control of the hotel staff. Slightly concerned to be greeted by a helpful receptionist but who admitted feeling unwell and was not wearing a mask.

Great location

Customer review rating 4.5/5

Bill Couples - Confirmed reviews ALL

Helpful staff

Poor.

Customer review rating 1.0/5

Darryl N. Couples - Confirmed reviews ALL

Reception/ check in was all ok. Location good. Bedroom small dark with spiderwebs above bed. Bathroom horrific. Black Mould on walls, ceiling and around shower. Shower heads dirty and scaled. Shower flooded on to floors due to drain. Bathroom door didn't shut properly, door had a hole in it and was dirty and scruffy. Overall the room should not have been on sale. No matter how old a building/room is it should never have mould, Staying in this space made me feel dirty and uncomfortable. The air conditioning did not work at all. I have tried contacting Accor directly and still awaiting a response. I will never use Ibis again due to this problem and hope to receive a refund and explanation. I would not recommend staying at this hotel.

Dear JOSHUA D., Thank you for taking the time to tell us about your experience at the ibis Styles Bordeaux Gare Saint-Jean. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nathalie LAGARDE Directrice

Excellent stay, Good location

TripAdvisor rating 5.0/5

Graham B TripAdvisor review

This hotel is excellent for a short stay in Bordeaux. The hotel was clean and well kept. The room was adequate for a 4 nights. Breakfast was plentiful and the hotel offers gluten-free bread. The staff were friendly and helpful. The hotel is 150m from the main station which also serves as a transport hub for 2 tram lines and several bus routes.

Well located. Quiet.

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

An overnight stay in order to catch a flight. Great choice: easy walk from train station, pleasant afternoon and evening in the beautiful city of Bordeaux. Tram and bus services allowed us the freedom to visit without luggage. In the morning a very generous breakfast and an easy bus ride to the airport. No rush, no fret. Only small observation: we asked for gluten-free bread for breakfast but there was none available. Will ask for it when booking next time!

Excellent location, very friendly

Customer review rating 4.5/5

Graham Couples - Confirmed reviews ALL

This was an excellent hotel with very friendly staff and a very convenient location just 150m from the main train station. The hotel was very clean throughout, the room was comfortable and breakfast was plentiful. The tram and bus stops are just 100m from the hotel.

Comfortable, convenient, friendly staff, powerful shower

Customer review rating 4.5/5

Simon Solo - Confirmed reviews ALL

Very friendly check-in person who recommended some nearby late-opening eatery options; the room was basic but very comfortable and clean; good sleep - dark and quiet, although a bit hot even when I adjusted the climate control settings; nice range of breakfast options (and very quiet - I was the only client in the breakfast room!); nice powerful, hot shower.

This hotel is a shame

Customer review rating 0.5/5

Marc Couples - Confirmed reviews ALL

Receptionist was rude. Hotel lobby dirty and dusty. Bedroom was a the size of a cell, very dusty and dated decor. Tile dirty in shower. Bed and pillows are a real shame for a hotel. Totally uncomfortable. Breakfast buffet terrible. Choice, presentation, taste, staff. Avoid at all cost

Dear MARC BEAUMONT, Thank you for taking the time to tell us about your experience at the ibis Styles Bordeaux Gare Saint-Jean. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nathalie LAGARDE Directrice

Good value for money but not more

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Clean and decent, and comfortable beds. But it’s really the bare minimum in terms of style… the lobby and corridors look like a hospital ward and the rooms aren’t much better. Not very appealing.

clean, neat, quality food, nice employers

Customer review rating 5.0/5

Luka B. Business - Confirmed reviews ALL

Everyone were very nice and everything was very clean.

Well located but cleaning needs to be improved

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

I booked this hotel because of its proximity to the train station and tram stop. The hotel is similar to most Ibis Styles properties but bit outdated and not very well maintained from the cleanness point of view. The bathroom was smelly and there was a big piece of dust and dirt hanging on the front door of my room.

Dear GIEDRE L., Thank you for taking the time to tell us about your experience at the ibis Styles Bordeaux Gare Saint-Jean. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nathalie LAGARDE Directrice

Nice location

Customer review rating 3.5/5

Carlos Couples - Confirmed reviews ALL

The hotel is in a very good spot in the city, close to the central station and TRAM. The team is very friendly. The breakfast is nice.

Very good housekeeping

Customer review rating 3.5/5

Peter H. Solo - Confirmed reviews ALL

This hotel is well located but also very well worn. Previous attempts to upgrade not a success with anaglypta wallpaper covering every surface in thebedroom

Friendly and warm welcome, in a dated and old building

Customer review rating 3.5/5

Jack Solo - Confirmed reviews ALL

Ibis Styles is all about design and style, however attempts have been made inside this dated and aging hotel to modernise the venue, but to little effect. With so much culture and arcetecure in Bordeaux, it's strange that the hotel wishes to display various images of the Grand Palais of Paris. I've stayed in far nicer Ibis and Ibis Budget hotels previous, some of which had tea/coffee making facilties within the room. However despite the negatives on appearance, the staff were very friendly and welcoming, it's only a few minutes walk from the main railway station and Tram Line C

Customer review rating 3.5/5

Deborah S. Friends - Confirmed reviews ALL

The room was small. The hallway smelled like a nursing home for elderly. Not pleasant. We traveled with a larger group and were in different Ibis locations. We didn't realize how many options were at St Jean. Check in staff was not very helpful.

Ideal hotel

TripAdvisor rating 4.0/5

Martyn J TripAdvisor review

My partner and me stayed 3 nights at the Ibis Styles Bordeaux Gare St Jean. It is a good hotel with lovely staff. The room was clean and well air-conditioned. Breakfast was excellent. I would definitely recommend this hotel, use the tram to go into the City Centre as it is a long walk.

Bordeaux long weekend

TripAdvisor rating 4.0/5

tkg095 Couples - TripAdvisor review

The hotel is in an ideal situation for getting about Bordeaux either by bus and tram and is the end stop for the airport bus there is a few nice eating establishments close by but more a few bus stops away.A 10 trip bus pass available from airport and many outlets 13 Euro's

Convenient Hotel in Bordeaux

TripAdvisor rating 4.0/5

Peter H Couples - TripAdvisor review

Location of this hotel is great. Very close to main station and also the stop for the bus shuttle from the airport. Very near a tram stop for ease of access to the centre - but also about 15 minute walk to the centre and a pleasant walk by the river Garonne. Rooms nicely decorated, but a little compact - but with a good size shower room (ours was shower only which we prefer). Staff were friendly and helpful. Breakfast as OK but a little below the standards we have experienced in other Ibis Styles and Ibis hotels.

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