Novotel New Delhi Aerocity

Customer review rating (ALL Rating) 4.1/5 2,729 reviews

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Asset No 2, Aerocity Hospitality District, IGI Airport New Delhi, 110037 NEW DELHI, India

Description

Hotel extras

  • Located in Aerocity, within 3 km radius of IGI Airport

  • Walking distance from Aerocity Metro Station and Worldmark

  • Offers a Multi Cuisine Restaurant and a 24*7 Sports Bar. Access to 4 Restaurants of Pullman

  • Pet-friendly Hotel* nominal charge applicable

  • In close vicinity to Business Hubs, Entertainment, Clubs, Bars, Restaurants and Shopping Malls

Our accommodation(s)

Hotel location

Novotel New Delhi Aerocity

Asset No 2, Aerocity Hospitality District, IGI Airport New Delhi
110037 NEW DELHI
India

GPS:28.553492, 77.12324

Telephone
Fax +91 11 4608 0809

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

Food Exchange is an all day dining restaurant offering an exceptional culinary experience comprising of Indian, Asian & European flavors coupled with an impeccable ambiance. Experience the private dining area or alfresco seating for a memorable meal.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  2,729 reviews

TripAdvisor Rating  4.6/5  5,481 reviews

Would not recommend,

TripAdvisor rating 3.0/5

lesleydelamar TripAdvisor review

We were on the fourth floor and there was a strong pungent smell of what we thought was drains in the corridor. We think that it had been tried to be covered up with air freshener and the whole effect was very unpleasant. There was the same issue in the ladies toilets last night and the same thing this morning in the corridor. The bar service was very slow and the order was incorrect and they added a 5% service charge which we refused to pay. Room was nice and comfortable and breakfast was very good but I think the whole experience was sadly lacking for a Novotel.

Customer review rating 0.5/5

Terry O. Business - Confirmed reviews ALL

Very quiet and good service

Dear Mr. O. , Warm greetings from Pullman and Novotel New Delhi Aerocity! Thank you for sharing your valuable feedback regarding your recent stay with us. We are delighted to know that you had a pleasant experience and appreciated the services extended by our team. Your kind words truly motivate us to continue delivering memorable hospitality experiences. We have also duly noted your feedback regarding the nightlight and will certainly review it for future improvements. If you were otherwise satisfied with your stay, we would be most grateful if you could consider updating your rating to above 7 on the platform. Positive feedback such as yours greatly encourages our team and helps us enhance our guest experience even further. We sincerely value your patronage and look forward to welcoming you back soon. Warm regards, Sonal Dogra Guest Experience Manager Novotel New Delhi Aerocity 📞 +9… 📧 so…

Customer review rating 5.0/5

Yae S. S. Business - Confirmed reviews ALL

Very comfortable bed and pillow. Morning buffet was really nice, especially the desserts were great.

Dear Ms. S., Greetings from Novotel New Delhi Aerocity! Thank you for sharing such a wonderful review of your recent stay. We are delighted to know that you had a comfortable experience and particularly enjoyed the quality of our bedding and the breakfast buffet—especially the desserts. Your encouraging words mean a lot to our team and serve as a great motivation. We truly appreciate your loyalty and look forward to welcoming you back for another pleasant stay soon. Warm regards, Sonal Dogra Guest Experience Manager Pullman and Novotel New Delhi Aerocity Asset No. 02, GMR Hospitality District, IGI Airport, New Delhi – 110037, India T +9… | M +9… | so… www.all.accor.com

Customer review rating 4.0/5

Nilanjan R. Couples - Confirmed reviews ALL

Long wait time during check-in

Customer review rating 2.5/5

Peter A. B. Business - Confirmed reviews ALL

Rooms are decent. Nothing to complain here. Staff who clean the rooms are the nicest and helpful people. My check in experience was not good. 1) I had done online checkin to safe time and was told i only need to pick up my key. I arrived and was facing a long queue. There should be an extra counter for key pick up! Otherwise why check in online? 2) facing finally the checkin staff, they are anything but fast. Also constantly on a phone, loosing focus, not paying attention. Even with the online checkin - it took another 10 mins. 3) checkout: i was about to step to the counter when a lady cut in from the side and taking first place in line. While I am used to lack of civil sense in india and the constant cheating, i found it odd that the staff behind the counter went with it. No ‘excuse me ma’m please queue at the end’. Instead he checked her out first! Encouraging the bad behaviour

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Other web-users rate our hotel

  • 1,200 reviews 9.5/10 Location
  • 2,812 reviews 8.8/10 Room
  • 5,728 reviews 9/10 Service
  • 88 reviews 8.7/10 WiFi
  • 1,562 reviews 9.2/10 Cleanliness
  • 1,020 reviews 9.4/10 Vibe
  • 972 reviews 7.9/10 Comfort
  • 945 reviews 9.1/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.