Novotel New Delhi Aerocity Hotel 5 stars

Customer review rating 4.2/5 6,597 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel New Delhi Aerocity
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+ 24 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Located in Aerocity, within 3 km radius of IGI Airport

  • Walking distance from Aerocity Metro Station and Worldmark

  • Offers a Multi Cuisine Restaurant and a 24*7 Sports Bar. Access to 4 Restaurants of Pullman.

  • Preferred location for Corporates like Airbus, IMF, Rafael, Sumitomo, Mitsui, Accenture & IBM

  • In close vicinity to Business Hubs, entertainment, Clubs, Bars, Restaurants and Shopping Malls

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Indira Gandhi Airport ServicePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machinePaying
Leisure and activities
  • Fitness centre
  • MassagePaying
Business services
  • 17 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
Information message

Hotel location

Novotel New Delhi Aerocity

Asset No 2
Aerocity Hospitality District
IGI Airport New Delhi
110037
new delhi
india

Tel: +911146080808

Fax: (+91)1146080809

Check-in from 14h00

Check out up to 12h00

  • DTC :  GURGAON MAHIPALPUR

  • AIRPORT METRO :  AIRPORT AEROCITY

  • By plane

    DOMESTIC AIRPORT At 3km / 1.86 miles

  • By plane

    IGI AIRPORT At 3km / 1.86 miles

  • By plane

    Indira Gandhi Airport Service At 3km / 1 miles - Shuttle paying

  • By car

    NH 8 At 0km / 0 miles

  • By train

    NEW DELHI STATION At 17km / 10.56 miles

GPS :28.553492, 77.12324

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

STANDARD KING ROOM - FREE WIFI

  • Max. number of persons: 4
  • Area: From 26 / 280 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

STANDARD TWIN ROOM - FREE WIFI

  • Max. number of persons: 4
  • Area: From 26 / 280 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

SUPERIOR KING ROOM - 2 DRINKS & SNACKS, FREE WIFI

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

SUPERIOR TWIN ROOM - 2 DRINKS & SNACKS, FREE WIFI

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Experiential stays

  • Max. number of persons: 4
  • Area: From 32 / 344 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

FOOD EXCHANGE

Type of cuisine: International

Food Exchange is a signature restaurant offering an exceptional culinary experience comprising of Indian, Asian and European flavours coupled with an impeccable ambiance. It has a unique & modern take on a "gastro-hub" serving primary food & beverage.

Menu (PDF)

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

QUOIN

Non contractual photo

Quoin is a Round the clock modern sports bar and an urban hangout where you can find distinctive flavours of your favourite brew, mood-setting music, mouth-watering bonne bouche & savouries that come together to provide you an experience like no other.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 17

  • Maximum size: 1,181

  • Maximum capacity: 1500 people

  • Maximum banquet capacity: 528 people

Find out more

Our guest reviews for
Novotel New Delhi Aerocity

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

6,597 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,842 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Good Stay

Customer review rating 4.2/5

Parvez Families - 18/01/2021 Confirmed reviews ALL

Courteous staff. Ideal location with worldmark in vicinity. Nice property

Hospitable

Customer review rating 4.2/5

V S. G. Solo - 18/01/2021 Confirmed reviews ALL

A friendly staff and a nice hotel

Good stay

Customer review rating 4.2/5

Surbhi S. Families - 17/01/2021 Confirmed reviews ALL

Rooms were clean, reception staff was exceptionally good. Although room service could be quicker

Great stay

Customer review rating 4.2/5

Pallavi V. Families - 17/01/2021 Confirmed reviews ALL

Well located and satisfactory service. Helpful and friendly staff.

Waste of money

Customer review rating 4.2/5

Alina Business - 16/01/2021 Confirmed reviews ALL

Stupids they don't respond soo many times u should call them n reception girl makes weird jealous faces by seeing girls as if she is some queen...Arrogant people they are working for receptions acts like they are some celebrity atleast they are nice sweet...N abt house keeping very simple n decent guyd

Dear Ms B., Thank you for taking the time to tell us about your experience at the Novotel New Delhi Aerocity. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. As we spoke, please rest assured that the concerns have been shared with the relevant departments and appropriate measures are being taken to prevent future occurrence. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Not a good stay

Customer review rating 4.2/5

Arjun Couples - 16/01/2021 Confirmed reviews ALL

Things needed to be reminded, no discount of food, no coupon even i have booked with same portal make my trip

Dear Mr. C., Thank you for taking the time to tell us about your experience at the Novotel New Delhi Aerocity. I am extremely sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking appropriate measures to address the setbacks and prevent future occurrence. We appreciate your sharing your concerns and it is our hope that you will give us another opportunity to better serve you in the near future. As we spoke, please do not hesitate to contact me for your future visits. We look forward to welcome you back with renewed services. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Nice stay

Customer review rating 4.2/5

Anup T. Couples - 16/01/2021 Confirmed reviews ALL

I had stayed Novotel, Delhi aerocity for 1 night and It was very good experience. I was allowed to do early checkin and my room was also upgraded.

Customer review rating 4.2/5

Vinay P. S. Couples - 16/01/2021 Confirmed reviews ALL

It was a cozy stay in the hotel. Though the stay was for very sort duration but still we enjoyed a lot. The room was well furnished and hygienic. I prefer to stay and need to enjoy other amenities like bar, restaurant and walk.

Not so good

Customer review rating 4.2/5

Shivam G. Couples - 15/01/2021 Confirmed reviews ALL

Room was so nice and tidy. But the behaviour of staff is quite bad. At the time of breakfast they are so rude and treated like they gave food for free.. so rude-less behaviour.

Dear Mr G., Thank you for taking the time to tell us about your experience at the Novotel New Delhi Aerocity. I am extremely sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we have investigated into the concerns and appropriate training will be imparted to address the concern and prevent future occurrence. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Good stay

Customer review rating 4.2/5

Maheshwari Families - 15/01/2021 Confirmed reviews ALL

Very neat. Satisfied

Customer review rating 4.2/5

Anonymous Families - 14/01/2021 Confirmed reviews ALL

Washroom had broken dustbin.. Too much time for check in.. Nobody to guide to room... Except for breakfast rest was average

Value for Money!

Customer review rating 4.2/5

Ansh B. Solo - 14/01/2021 Confirmed reviews ALL

The staff is extremely courteous and well behaved. Decor is on point! Quick n prompt service. Special love to Duty Manager NISHANT! Ps: one of the best Orange juice ever had!

Pleasent stay

Customer review rating 4.2/5

Dr.arul P. Families - 14/01/2021 Confirmed reviews ALL

Nice food south indian cook Mr.Chinnakaruppan did his job very nice.He makes the real taste of the south....personally intracted with us

well located

Customer review rating 4.2/5

G Business - 14/01/2021 Confirmed reviews ALL

ok

Great room and great location but needs little improvements

Customer review rating 4.2/5

Kshitij Couples - 13/01/2021 Confirmed reviews ALL

We stayed at the bohemian experience room, i was most impressed by the decor have seen nothing like it anywhere ,very homly and nicely done . Great views of aerocity and decent service. Some areqs of improvement are - the lift buttons were not working across all 2-3 lifts that we tried, there was some confusion in the luggage as there was no one at the luggage deak at our checkin. Also the breakfast can be much better. Room-10/10 must recommend (bohemian experience) Breakfast -6/10 Location -10/10 Overall hotel -7/10

Good

Customer review rating 4.2/5

Amar B. Families - 13/01/2021 Confirmed reviews ALL

Hygiene

Well located

Customer review rating 4.2/5

Pankaj T. Families - 12/01/2021 Confirmed reviews ALL

Very bad

Dear Mr.t., Thank you for taking the time to tell us about your experience at the Novotel New Delhi Aerocity. I am extremely sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I understand that that you were dissatisfied with some of our services experienced during your recent stay, I would appreciate if you could please share more details on your dissatisfaction as it will help us in identifying the areas of concern, as we strive to continuously improve the quality of our hotel facilities and services. Thank you for sharing your experience and we look forward to welcome you back soon. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Good Stay could have been better

Customer review rating 4.2/5

Viral S. Business - 12/01/2021 Confirmed reviews ALL

Everything was good, but I did not get the room I booked. I got a smaller connecting room and the guest next room were playing loud music till 3 am.

Good stay

Customer review rating 4.2/5

Great H. A. C. S. .. S. T. T. M. N. G. F. H. S. Families - 12/01/2021 Confirmed reviews ALL

Great hospitality, full of warmth and understanding staff.. special thanks to Nitin Gosain.. lot of things arranged on very short notice.. well done... Applauds to the team and Mr.Nitin.

Customer review rating 4.2/5

Ifrah A. Families - 12/01/2021 Confirmed reviews ALL

The service was super slow

Dear Ms. A., Thank you for taking the time to tell us about your experience at the Novotel New Delhi Aerocity. I am extremely sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking appropriate measures to address the setbacks and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

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