ibis Santiago Estacion Central Hotel

TripAdvisor rating 3.5/5 2,288 reviews
ibis Santiago Estacion Central
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+ 16 Services
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Room 1

Number of guests
Children's age

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Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking
  • Accessibility for people with reduced mobility
  • Dog up to 33 lb (15 kg) permitted.Paying
  • 100% non-smoking hotel
  • Air conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Santiago Estacion Central

Av Lib Ber O Higgins 3780
Comuna Estacion Central

santiago
chile

Tel: +56229891600

Fax: (+56)2/29891601

Contact email

Check-in from 12h00

Check out up to 12h00

  • ESTACION TURBUS :  

  • METRO UNIVERSIDADE DE SANTIAGO :   ROJA

  • By plane

    ARTURO MERINO At 16km / 9.94 miles

  • By train

    ESTACION CENTRAL At 0.5km / 0.31 miles

GPS :-33.452641, -70.687473

Our accommodations

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Room with 1 double bed and 1 single bed for children

  • Max. number of persons: 3
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

Ibis Kitchen

Type of cuisine: Gourmet

BAR

Photo non contractuelle / Strictly non binding

A relaxing break in the bar: the ibis bar is the ideal place for everyone to get together and enjoy a moment of relaxation at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Santiago Estacion Central

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

8,740 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,288 reviews

Good ratio price/quality

Customer review rating 4.3/5

Eric F. Business - 22/01/2020 Confirmed reviews ALL

Everything was good, except for the lack of a bottle (or two) with water in the room. A bottle with water costs less than US$1; therefore, it is not an expensive item to add as a valuable service for the customer/guest.

Pleasant stay

Customer review rating 4.3/5

Josephine Couples - 31/12/2019 Confirmed reviews ALL

Good location close to bus terminal and MRT. It is very convenient for us to go somewhere easily. Room is simple but clean with everything you need. The staff are friendly and helpful.

Recomendable 100%

Customer review rating 4.3/5

Marcela V. M. Solo - 24/12/2019 Confirmed reviews ALL

Limpio, agradable, seguro!

Great location

Customer review rating 4.3/5

Sophie Couples - 19/12/2019 Confirmed reviews ALL

Stayed two nights before and after the flights to Easter Island. Location is perfect for airport transfer and local connections to other cities in Chile. Staff are friendly.

Agradable

Customer review rating 4.3/5

Anonymous Couples - 18/12/2019 Confirmed reviews ALL

Tranquila

Nice

Customer review rating 4.3/5

Juan C. Friends - 11/12/2019 Confirmed reviews ALL

Feels like home

Agradable

Customer review rating 4.3/5

Carlos F. S. Couples - 07/12/2019 Confirmed reviews ALL

Grata

Decent stay in strategic location with good Price-value

Customer review rating 4.3/5

Robert Solo - 05/12/2019 Confirmed reviews ALL

The rooms are spacious and well equipped. Especially the beds are really comfortable. However depending on the side the room is located it can become quite noisy. Personnel is attentive and ready to help.

confortable

Customer review rating 4.3/5

Carlos C. M. Business - 02/12/2019 Confirmed reviews ALL

grata

Grata

Customer review rating 4.3/5

Cristian Couples - 26/11/2019 Confirmed reviews ALL

Grata

Sin problemas

Customer review rating 4.3/5

Maria Families - 25/11/2019 Confirmed reviews ALL

Sin problemas, y satisfactoria

Reception is quite good and warm hearted.

Customer review rating 4.3/5

Changlin Business - 06/10/2019 Confirmed reviews ALL

Reception is quite good and warm hearted. But lack of the enough clean glass cups for complimentary drinking in front desk.

No hot water in shower, great turnover in staff.

Customer review rating 4.3/5

Anonymous Business - 05/10/2019 Confirmed reviews ALL

The noise level from bus station and street is high. I request high floor so I can sleep. High floor have no hot water and facets are mis-labeled.

The hotel is excellent

TripAdvisor rating 3.5/5

Albert P Business - 20/09/2019 TripAdvisor review

The hotel Ibis near Central Bus Station in Santiago is excellent, very comfortable, very conveniently localized. very near to important points of the city, very good level of service, so, I will further use this hotel in Santiago.

I am completely satisfied

Customer review rating 4.3/5

A. P. Business - 19/09/2019 Confirmed reviews ALL

I am completely satisfied, the hotel is very conveniently localized, the apartments are very comfortable.

Poor front desk service, old rooms

Customer review rating 4.3/5

Name Families - 14/09/2019 Confirmed reviews ALL

I had a really bad experience in the hotel. The front desk receptionist, Daniel, was very rude from the beginning, and wasn't welcoming or very polite. At the end of the check-in I asked him if it was possible to earn the points for my stay, even though I partially paid it with points. He didn't understand the question, and proceeded to be very rude, increased the tone of voice, saying that I already paid with points, and that I wouldn't be able to use more points to pay the stay. That wasn't what I was asking, and it would be ok if he only didn't understand and gave a different answer, but the way he spoke was very unfriendly and rude. The other receptionist (I don't remember his name) intervened, and responded my question correctly and very politely. So I think Ibis should train better the employees, since it was a very unpleasant check-in experience. The other thing is that the hotel bathrooms were very old, with things that were rusting and smelling badly,

Quality expected for an ibis

Customer review rating 4.3/5

Ernesto Business - 05/09/2019 Confirmed reviews ALL

This hotel meets Ibis standards, however my room had some minor details that were fixed by the maintenance crew.

Customer review rating 4.3/5

Andrea R. F. D. S. E. L. D. P. N. T. B. D. S. Families - 03/09/2019 Confirmed reviews ALL

Agradable

The Worst experience in all accor hotels.

Customer review rating 4.3/5

Mateus C. Couples - 31/08/2019 Confirmed reviews ALL

Severall things happened: 1- air conditioning (cooler) wasn’t working, because of the central was “calefacion” and nobody could do nothing about it. Everyday we asked for help and everyday we got The same answer: “lo siento, no hay nada que podemos hacer”. Because of that we couldn’t have a good night of sleep, the room was HOT! 2- there was a leak in the shower spot that everytime that we Use it, the bathroom got flooded. 3- we paid to have breakfast all the 6 days, we just use it for 4, because two days we left 4a.m, both days we implored to have something (including a cup of water) 4- overall service in the front desk and in the breakfast wast good, it look like we were “disturbing” them, even treating them with all respect and cordiality. 5- internet in the room did not work properly, netflix on the tv did not have connection to internet...

Prof.

Customer review rating 4.3/5

Robinson V. Friends - 26/08/2019 Confirmed reviews ALL

As always the hotel is impeccable, and processes are very fast. Buffet breakfast could be available a bit earlier, let's say at about 6.00 am. Breakfast is very nice!

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