ibis Santiago Estacion Central Hotel

Customer review rating 4.3/5 8,809 reviews
ibis Santiago Estacion Central
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+ 16 Services
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Room 1

Number of guests
Children's age

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Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking
  • Accessibility for people with reduced mobility
  • Dog up to 33 lb (15 kg) permitted.Paying
  • 100% non-smoking hotel
  • Air conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Santiago Estacion Central

Av Lib Ber O Higgins 3780
Comuna Estacion Central

santiago
chile

Tel: +56229891600

Fax: (+56)2/29891601

Contact email

Check-in from 12h00

Check out up to 12h00

  • ESTACION TURBUS :  

  • METRO UNIVERSIDADE DE SANTIAGO :   ROJA

  • By plane

    ARTURO MERINO At 16km / 9.94 miles

  • By train

    ESTACION CENTRAL At 0.5km / 0.31 miles

GPS :-33.452641, -70.687473

Our accommodations

Accessible room

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
Accessible room

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
Accessible room

Room with 1 double bed and 1 single bed for children

  • Max. number of persons: 3
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

Ibis Kitchen

Type of cuisine: Gourmet

BAR

Photo non contractuelle / Strictly non binding

A relaxing break in the bar: the ibis bar is the ideal place for everyone to get together and enjoy a moment of relaxation at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Santiago Estacion Central

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

8,809 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,292 reviews

Good location, close to bus and train station

Customer review rating 4.3/5

Elvido O. Solo - 19/02/2020 Confirmed reviews ALL

The accommodation was good as previous time. However I have observations: I chose late check out online and when I ask front desk if I can stay later they said that it was done online and it wouldn’t allow me to. Had I done it at the front desk I could have done it for a different fee. What is that? Online or front desk it’s the same hotel, no? Should customer expect different service online vs front desk? Also, not a huge issue but windows are not properly aealed and allow outside noise in (traffic, buses, honking, etc) in the room. An issue when trying to fall asleep

Agradable

Customer review rating 4.3/5

Anonymous Solo - 14/02/2020 Confirmed reviews ALL

Confortable

Good overall

Customer review rating 4.3/5

John Couples - 02/02/2020 Confirmed reviews ALL

Plus - very helpful reception, stored our bags while we were away, kept our valuables in the manager's safe, kept our medicines cold, located close to large supermarket, close to public transport (bus & metro) for city and airport, plenty of hot water, good wifi, inroom safe Minus - no plug for basin

Agradable

Customer review rating 4.3/5

Mario J. O. Couples - 28/01/2020 Confirmed reviews ALL

Atención de primer nivel...

Good ratio price/quality

Customer review rating 4.3/5

Eric F. Business - 22/01/2020 Confirmed reviews ALL

Everything was good, except for the lack of a bottle (or two) with water in the room. A bottle with water costs less than US$1; therefore, it is not an expensive item to add as a valuable service for the customer/guest.

Pleasant stay

Customer review rating 4.3/5

Josephine Couples - 31/12/2019 Confirmed reviews ALL

Good location close to bus terminal and MRT. It is very convenient for us to go somewhere easily. Room is simple but clean with everything you need. The staff are friendly and helpful.

Recomendable 100%

Customer review rating 4.3/5

Marcela V. M. Solo - 24/12/2019 Confirmed reviews ALL

Limpio, agradable, seguro!

Great location

Customer review rating 4.3/5

Sophie Couples - 19/12/2019 Confirmed reviews ALL

Stayed two nights before and after the flights to Easter Island. Location is perfect for airport transfer and local connections to other cities in Chile. Staff are friendly.

Agradable

Customer review rating 4.3/5

Anonymous Couples - 18/12/2019 Confirmed reviews ALL

Tranquila

Nice

Customer review rating 4.3/5

Juan C. Friends - 11/12/2019 Confirmed reviews ALL

Feels like home

Agradable

Customer review rating 4.3/5

Carlos F. S. Couples - 07/12/2019 Confirmed reviews ALL

Grata

Decent stay in strategic location with good Price-value

Customer review rating 4.3/5

Robert Solo - 05/12/2019 Confirmed reviews ALL

The rooms are spacious and well equipped. Especially the beds are really comfortable. However depending on the side the room is located it can become quite noisy. Personnel is attentive and ready to help.

confortable

Customer review rating 4.3/5

Carlos C. M. Business - 02/12/2019 Confirmed reviews ALL

grata

Grata

Customer review rating 4.3/5

Cristian Couples - 26/11/2019 Confirmed reviews ALL

Grata

Sin problemas

Customer review rating 4.3/5

Maria Families - 25/11/2019 Confirmed reviews ALL

Sin problemas, y satisfactoria

Reception is quite good and warm hearted.

Customer review rating 4.3/5

Changlin Business - 06/10/2019 Confirmed reviews ALL

Reception is quite good and warm hearted. But lack of the enough clean glass cups for complimentary drinking in front desk.

No hot water in shower, great turnover in staff.

Customer review rating 4.3/5

Anonymous Business - 05/10/2019 Confirmed reviews ALL

The noise level from bus station and street is high. I request high floor so I can sleep. High floor have no hot water and facets are mis-labeled.

The hotel is excellent

TripAdvisor rating 3.5/5

Albert P Business - 20/09/2019 TripAdvisor review

The hotel Ibis near Central Bus Station in Santiago is excellent, very comfortable, very conveniently localized. very near to important points of the city, very good level of service, so, I will further use this hotel in Santiago.

I am completely satisfied

Customer review rating 4.3/5

A. P. Business - 19/09/2019 Confirmed reviews ALL

I am completely satisfied, the hotel is very conveniently localized, the apartments are very comfortable.

Poor front desk service, old rooms

Customer review rating 4.3/5

Name Families - 14/09/2019 Confirmed reviews ALL

I had a really bad experience in the hotel. The front desk receptionist, Daniel, was very rude from the beginning, and wasn't welcoming or very polite. At the end of the check-in I asked him if it was possible to earn the points for my stay, even though I partially paid it with points. He didn't understand the question, and proceeded to be very rude, increased the tone of voice, saying that I already paid with points, and that I wouldn't be able to use more points to pay the stay. That wasn't what I was asking, and it would be ok if he only didn't understand and gave a different answer, but the way he spoke was very unfriendly and rude. The other receptionist (I don't remember his name) intervened, and responded my question correctly and very politely. So I think Ibis should train better the employees, since it was a very unpleasant check-in experience. The other thing is that the hotel bathrooms were very old, with things that were rusting and smelling badly,

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