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Aparthotel Adagio Marseille Vieux-Port 4 yıldız

Avis müşterileri puanı 4.0/5 2.924 görüş

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Aparthotel Adagio Marseille Vieux Port
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+ 8 Hizmetler

Otel ekstraları

  • Located at the heart of the city

  • 10 min from Le Vieux-Port and La Canebiere

  • Close to the TGV railway station and the subway

  • Kids friendly

  • 24-hour reception

Bu otel Planet 21'e katılmakta ve Olumlu Konukseverlik lehine hareket etmektedir.

Otelde ve yakınındaki hizmetler

Check in başlangıç saati: 15h00

Check out bitiş saati: 11h00

Ücretli hizmetler

Hizmetler ve pratik bilgiler
  • Online Check-in
  • Otelde WiFi
  • Otopark Ücretli hizmetler
  • Hareketlilik imkanı kısıtlı kişiler için erişilebilirlik
  • Evcil hayvanlar kabul edilir Ücretli hizmetler
  • %100 sigara içilmeyen otel
  • Klima
  • Resepsiyon günün 24 saati açıktır
  • Otele erken giriş / Otelden geç çıkış Ücretli hizmetler
  • Çamaşırhane Ücretli hizmetler
Yiyecek-içecek
  • Kahvaltı Ücretli hizmetler
  • Atıştırmalık ve içecek makinesi Ücretli hizmetler

Otelin konumu

Aparthotel Adagio Marseille Vieux-Port

30 rue Jean Trinquet
13002 marseılle
fransa

Tel: +33496116700

Faks: (+33)4/91521713

Check in başlangıç saati: 15h00

Check out bitiş saati: 11h00

  • METRO :  M1 - M2 COLBERT,J.GUESDE

  • TRAM :  T2 SADI CARNOT

  • Uçakla

    MARSEILLE PROVENCE 24km / 14,91 mil mesafede

  • Trenle

    SAINT CHARLES 1,5km / 0,93 mil mesafede

GPS :43.30106, 5.37097

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Daha fazla bilgi edinin

ALL Puanlama 4.0/5

2.924 görüş

tripadvisor

TripAdvisor Derecesi 3.5/5

693 görüş

To escape hotel to ovoid

Tripadvisor puanı 1.0/5

imed239 28/07/2021 TripAdvisor onaylı yorum

Now I will share the list : - personel are not kind - bad smell in floor 3rd floor - lamp was broken and electric cable are visible - dirty bath and it's doesn't evacuate water - dirty room dust on table - we claimed for baby bed it was never provided - we make complain about room they said to us we can do nothing - I sent complain by mail but it was never answered - staff must learn the meaning of the word smile

Good stay overall in spite of defective equipment in apartment

Tripadvisor puanı 4.0/5

fabricelamotte 03/08/2020 TripAdvisor onaylı yorum

Very good overall even if the apartment was a bit expensive as equipment were defective. Apartment was confortable but I had to change of room as the first room hadan issue with dishwasher then the second apartment had an issue with the fridge. I think the equipment may be a bit old which will explain why there were so many issues. Nevertheless, the staff responded quickly to these issues and were very professional.

An excellent base to see Marseilles wit G-kids

Tripadvisor puanı 5.0/5

P6343MWjohnc 27/02/2020 TripAdvisor onaylı yorum

A very nice hotel , easily accessible from the airport also providing a great base for visting local shops,restaurants and sites.Great breakfast,spaceous accomodation and excellent staff.We did no use the kitchen facilities but could see that everything needed was provided.

Beware of double charges e.g taxes etc. and Terrible experience

Tripadvisor puanı 1.0/5

Trip298076 Family - 02/01/2020 TripAdvisor onaylı yorum

Worst customer experience for ever! We paid in full incl. taxes upfront however asked to pay for taxes again before check-in evenif challenged. Hotel stuff behaviour was bad, provided worst room as instructed by Manager and Manager avoided us to speak in person to resolve any issues highlighted. Wickedly, hotel manager even denied Accor Web payment reservation confirmation system. Avoid this hotel before ruining your holidays!!

Pmo2020

Tripadvisor puanı 4.0/5

PMO1622 Couples - 01/01/2020 TripAdvisor onaylı yorum

All ok, just missing a light in the kitchen area (no bulb), and the space around the table is limited. Services were good, inside the room, excepted the missing light bulb all was fonctionnalités. No more comments

Very Good!

Tripadvisor puanı 4.0/5

Navigator360801 Family - 24/08/2019 TripAdvisor onaylı yorum

What I liked best is the buffet breakfast, clean room, efficient facilities and friendly staff. Worse experience we had is our car window was broken because it was parked not too far from the hotel. Sad the hotel do not provide free parking space for their clients.

Great stay

Tripadvisor puanı 4.0/5

hillwario Couples - 15/08/2019 TripAdvisor onaylı yorum

Well appointed appartment. Friendly, helpful staff. Speak a little French and they will give so much back. Welcomed back like old friends. Special thanks to Maimouna and Siad. Hope to be back next year - Brexit permitting.

Kesinlikle tavsiye etmem.

Avis müşterileri puanı 0.5/5

Anonim Aileler - 17/08/2018 ALL için doğrulanmış yorumlar

Oda görselleri ile yanıltıldım. Gördüğüm resimlere hiç benzemiyor. Temizlik çok kötü. Balkon çok kirliydi. Hemen katşıda olan inşaat sebebiyle tüm panjurları kapalı tuttuk. 4 kişilik rezervasyon için 3 kişilik çarşaf vardı. Mutfakta sürekli gelen havalandırma gürültüsü. Otel koridorları yemek kokuyordu. Kesinlikle tavsiye etmem.

Sayın ZAFER B., Aparthotel Adagio Marseille Vieux-Port ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Konaklamanız süresince karşılaşmış olduğunuz olumsuz deneyimleri ve servislerimizdeki eksikliği tarafımıza ilettiniz. Öncelikle, yaşamış olduğunuz bu olumsuz durumdan ötürü, en içten özürlerimizi sunarız. Hizmet kalitemizi ve misafir memnuniyetini geliştirmek adına bu hususun önemle üzerinde durduğumuzu belirtmek isterim. En uygun çözümü sunabilmek için size ulaşabileceğim iletişim bilgilerinizi benimle paylaşmanızı rica ederim. Umuyoruz ki, yapacağımız geliştirmeler, yaşamış olduğunuz olumsuz deneyiminize rağmen sizi İbis Otel misafirleri arasında daima görmemizi sağlar. Son olarak, teşekkürlerimizi sunar, güveninizi tekrar kazanabilmeyi ümid ederiz. Saygılarımızla,

Tekrar gelmeyi düşünür ve tavsiye ederim.

Avis müşterileri puanı 4.0/5

Anonim Tek başına seyahat edenler - 08/06/2018 ALL için doğrulanmış yorumlar

Otelin yeri çok iyi. Personel ilgili ve güler yüzlü. Odada mutfağı hiç kullanmamakla birlikte ekipmanlar çok yeterli görünüyürdu. Temizlik de iyiydi. Tek memnuniyetsizliğim duştan akan sıcak suyun basıncının azlığı idi.

Sayın NERMIN S., Aparthotel Adagio Marseille Vieux-Port ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla,

A two star four star

Tripadvisor puanı 2.0/5

Janos V Family - 15/05/2018 TripAdvisor onaylı yorum

The hotel is advertised as a four star facility, but in reality it just reaches the two star European ranking. The hotel is rather filthy and the rooms are in a heavy need for renovation. When I checked in - after 40 minutes waiting - my room was not cleaned, it was full of kitchen trash left by the previous guest. When I protested at the reception, the receptionist did not apologize for the error, but requested me to queu up again. I refused to do so and started to clean up the room myself which was habitable after another 20 minutes with the help of the cleaning staff. Next day the manager of the hotel realised the grave mistake the hotel staff committed and offered some small presents and bonus points to compensate for the inconvenience we experienced the day before at check-in. We left these presents - intentionally - in the hotel room and I do not think I will make use of the bonus points because I do not intend to take an apartment in an Adagio hotel in the foreseeable future. My suggestion is to avoid this hotel if you want to enjoy your stay in Marseille.

Dear Netudki thank you for taking the time to write a review about your recent stay with us. I am sorry that you did not enjoy your stay with us on this occasion, I will pass on your comments to the rest of my team. Best Regards,

information

Tripadvisor puanı 4.0/5

Anna-maria L Family - 08/11/2017 TripAdvisor onaylı yorum

A little bit more information about the hotel: by a longer stay when does one get new cheats, cleaning of the room, policy of waste disposal ... There was one guide in the hall downstairs, should be in the rooms also. But most important: friendly people !

Dear Anna-Maria thank you for taking the time to write a comment about your recent stay in y hotel. I am pleased to see that you enjoyed your stay with us on this occasion. I will pass on your comments to the team and I hope we will have the pleasure to welcome you back soon in Marseille. Best regards

Adagio Marseille Vieux Port

Tripadvisor puanı 4.0/5

fmw1952 Couples - 19/09/2016 TripAdvisor onaylı yorum

The only negative points were that the receptionist was unable to indicate how to access the underground car park and that the lift in the hotel was commandeered by the cleaning staff and their trolleys. However the cleanliness and comfort plus proximity to the old port more than made up for these initial irritations.

Dear guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Marseille Vieux Port. It is always a pleasure to receive positive feedback. We assure you that we will support our reception teams so that they can give you the rights informations to your requests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards.

Enjoyable

Tripadvisor puanı 5.0/5

Cainscross Couples - 13/09/2016 TripAdvisor onaylı yorum

This apartment hotel provided a good base to explore the centre of Marseille. It was clean and well air conditioned giving an ideal retreat after a hot day. Near to the Old Port and old part of Marseille there was plenty to do.

Dear Guest, Thank you very much for your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerly.

Centrally located, but seey, suspicious neighborhood.

Tripadvisor puanı 3.0/5

10joewu Family - 26/07/2016 TripAdvisor onaylı yorum

Covenient, well-equipped property for family travel, easy public transportation. Shortcomings: distant parking; seedy neighborhood, especially at night, with more than a fair share of apparent bums in the vicinities. Area is worn down, almost a ghetto, of predominantly Arabic origin. Very unattractive at night.

Dear Guest, Thank you for taking the time to share your comments regarding your recent stay in Adagio Marseille Vieux Port. I am pleased to see that you found that the hotel was fitting your need during your trip. I hope we will have the pleasure to welcome you back soon. Best regards,

Not much for you money

Tripadvisor puanı 3.0/5

Chris-and-Cora Family - 16/06/2016 TripAdvisor onaylı yorum

While the room was smaller than expected (for the money) -- you can live with that. The bathroom had ants and the walls were filthy. It also didn't come with any amenities (shampoo, soap, face cloths, a couple bottles of water, etc.). While it did come with 2 bath towels, 2 hand towels and 2 rolls of toilet paper, we were surprised at check-in to find out there is an extra $18 Euro charge per day for room service to get the aformentioned serviced (which includes making the bed). We ended up cleaning the towels with our own laundry down in the laundramat and foregoing the room service altogether. The desk clerk was willing to replace the toilet paper at no charge...... The carpet needed to be washed & cleaned. The air conditioner didn't work. Street noise made it hard to sleep with open windows. The blinds didn't keep the morning light out -- thus, hard to sleep along with the above noise -- and the room got quite hot in the afternoon. There was one non-customer service oriented desk person -- the rest were quite good.

Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Access Marseille Saint Charles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Good accommodation at a nice price

Tripadvisor puanı 5.0/5

QueenslandBryan Family - 07/06/2016 TripAdvisor onaylı yorum

Apartment hotels are great. You have the full services of a hotel and the benefits of the facilities of an apartment like seperate living and bedrooms and a kichen. This one is is in easy walking distance of the Vieux Port with lots af restaurants and cafes. Also you buy rom the local markets and enjoy the local food "at home". The Apart Hotels are good comfortable accommodation and you don't have to wait for the concierge to turn up to get into your apartment. You also have all those consumables like washing up liquid, dishwasher tablets and toilet paper supplied which are often limited or not supplied in private holiday apartments.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Not the best night's sleep!

Tripadvisor puanı 2.0/5

Bev B Couples - 11/05/2016 TripAdvisor onaylı yorum

The hotel was OK, but it was a surprise that the bed was only a pull out of a couch. It was not comfortable. Also, there was no AC on in the rooms so we were unable to adjust our temperature control at all. There was very limited reception support and although the employee was doing his best, he was all alone. very light on staff.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
Avis müşterileri puanı 2.0/5

Anonim Aileler - 07/10/2015 ALL için doğrulanmış yorumlar

Oteliniz konum olarak hem iyi hem kötü. İyi,çünkü şehir merkezine yakın. Kötü,çünkü otelin bulunduğu bölge çok pis.Gece otele dönüşte bize fareler eşlik ettiler. Bizim kaldığımız oda "apartment" adını kesinlikle hak etmiyordu. Yatak ise açılır/kapanır bir kanape idi ve çok rahatsızdı. İyi olan diğer bir konu da kahvaltınız ve bir kişi dışında personeliniz idi. Özellikle gece güvenlik görevlilerinize ve gece resepsiyon çalışanlarınıza çok teşekkürler,onlar olmasaydı aracımı ne yapardım bilmiyorum.

Very good value for money

Tripadvisor puanı 4.0/5

lidiag84 Couples - 03/06/2015 TripAdvisor onaylı yorum

Hotel greatly located (a few steps from Vieux-Port, calm street), well-equipped and nicely arranged rooms, comfortable bed. Very good value for money. Suggestion to change check-out time from 11:00 to noon.

disappointing

Tripadvisor puanı 2.0/5

DaFi11 Couples - 23/05/2015 TripAdvisor onaylı yorum

This apartment hotel is nicely situated being just a short walk to the centre of the city and old port area with its fantastic spread of restaurants. Staff were pleasant enough, but we encountered some problems with the facilities which weren't rectified during our short stay. Our advice would be to shop around.

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