Avis müşterileri puanı (ALL Puanlama) 4.0/5 3.120 görüş
Located at the heart of the city
10 min from Le Vieux-Port and La Canebiere
Close to the TGV railway station and the subway
Bu otel Planet 21'e katılmakta ve Olumlu Konukseverlik lehine hareket etmektedir.
Check in başlangıç saati: - Check out bitiş saati:
Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlarDaha fazla bilgi edinin
Worst stay ever
Stanislav B 08/08/2021 TripAdvisor onaylı yorum
Very dirty, not following any hygenic protocols, poor service from reception staff, one was so rude she begged me to say 'please' before she give me a toilet paper roll... very dirty room and after 2 attempts it was as dirty. Dont stay there they dont deserve your money!
To escape hotel to ovoid
imed239 28/07/2021 TripAdvisor onaylı yorum
Now I will share the list : - personel are not kind - bad smell in floor 3rd floor - lamp was broken and electric cable are visible - dirty bath and it's doesn't evacuate water - dirty room dust on table - we claimed for baby bed it was never provided - we make complain about room they said to us we can do nothing - I sent complain by mail but it was never answered - staff must learn the meaning of the word smile
Good stay overall in spite of defective equipment in apartment
fabricelamotte 03/08/2020 TripAdvisor onaylı yorum
Very good overall even if the apartment was a bit expensive as equipment were defective. Apartment was confortable but I had to change of room as the first room hadan issue with dishwasher then the second apartment had an issue with the fridge. I think the equipment may be a bit old which will explain why there were so many issues. Nevertheless, the staff responded quickly to these issues and were very professional.
An excellent base to see Marseilles wit G-kids
P6343MWjohnc 27/02/2020 TripAdvisor onaylı yorum
A very nice hotel , easily accessible from the airport also providing a great base for visting local shops,restaurants and sites.Great breakfast,spaceous accomodation and excellent staff.We did no use the kitchen facilities but could see that everything needed was provided.
Beware of double charges e.g taxes etc. and Terrible experience
Trip298076 Family - 02/01/2020 TripAdvisor onaylı yorum
Worst customer experience for ever! We paid in full incl. taxes upfront however asked to pay for taxes again before check-in evenif challenged. Hotel stuff behaviour was bad, provided worst room as instructed by Manager and Manager avoided us to speak in person to resolve any issues highlighted. Wickedly, hotel manager even denied Accor Web payment reservation confirmation system. Avoid this hotel before ruining your holidays!!
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