Novotel Auckland Airport 4.5 stars

Customer review rating (ALL Rating) 4.5/5 8,766 reviews

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Auckland International Airport, 35 Tom Pearce Drive, Mangere, P.O.BOX 53163 Auckland Airport, 2022 AUCKLAND, New Zealand

Description

Hotel extras

  • A short walk from both the Auckland International terminal and the domestic terminal

  • Rooms feature full-length, sound-proof windows to ensure natural light and peace & quiet

  • THIRTEEN50 Kitchen & Bar serves fresh, local produce. Relax, eat and meet.

  • Spacious fitness centre full of natural light

  • Self-parking is available using the Airport carparks

Our accommodation(s)

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Hotel location

Novotel Auckland Airport

Auckland International Airport, 35 Tom Pearce Drive, Mangere, P.O.BOX 53163 Auckland Airport
2022 AUCKLAND
New Zealand

GPS:-37.003947, 174.783543

Telephone
Fax +64 9 257 7222

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THIRTEEN50 Kitchen & Bar

THIRTEEN50 Kitchen & Bar is all about modern dining with a strong Kiwi influence. Showcasing fresh local produce, NZ wines, beers and an exciting cocktail menu. Offering buffet breakfast, à la carte lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  8,766 reviews

TripAdvisor Rating  4.4/5  5,592 reviews

Certificate of excellence 2025

Super convenient

TripAdvisor rating 5.0/5

Dandyjm Couples - TripAdvisor review

A 50 metre walk from the international terminal made this a super convenient hotel for our midnight arrival into Auckland. The room was large, comfortable and very clean with a view over the runway to the sea beyond. Very happy with our one night stay

Customer review rating 5.0/5

Robert K. R. Business - Confirmed reviews ALL

Friendly, helpful staff make each stay pleasant

Kia Ora Robert, Thank you for taking the time to share your experience whilst staying at Our Place recently! We appreciate your loyalty with us and are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. Thank you again for your feedback and we hope look forward to welcoming you back in the future for another enjoyable stay! Naku noa - Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Customer review rating 2.5/5

Matthew T. Solo - Confirmed reviews ALL

False fire alarm on 5th July after 10 pm - advised when I rang reception. Later told to evacuate room via stairs, went from 9th floor to ground only to be told we could return to rooms. Poor communication. Had dinner in restaurant - booking for 1 @ 5.30pm. Ordered a drink - took over 20 minutes to arrive. Was offered table water from another waiter and asked him if I could order food. He was very good and followed up on my drinks order. Noticed that groups & couples arriving after me received their drinks and food before me. Ate meal but no-one came back. Left after 10-15 mins and complained to staff member who seats guests. Poor service - penalised for being a solo diner? Paid cash but had to have exact amount! As a traveller this was a surprise requirement.

Kia Ora Matthew, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. We look forward to being of service at your next visit. Naku noa - Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Customer review rating 5.0/5

Catherine M. W. Couples - Confirmed reviews ALL

Excellent service & very pleasant staff.

Kia Ora Catherine, We very much appreciate your comments regarding your stay at Our Place. It is always a pleasure to receive positive feedback. I will share your comments with our team and am sure your feedback will serve as an encouragement to our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Naku noa - Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Customer review rating 5.0/5

Vanessa P. Couples - Confirmed reviews ALL

Thank you Novotel Auckland Airport, for a wonderful stay. Fantastic room, lovely upgrade was appreciated. Check in and out comleted with beautiful service from both lovely ladies. See you again

Kia Ora Vanessa, Thank you very much for choosing to stay with us here at the Novotel Auckland Airport and for taking the time to leave a wonderful review. We are glad to hear that you enjoyed your stay with us and look forward to welcoming you back on your next visit. Naku noa - Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

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Other web-users rate our hotel

  • 3,914 reviews 9.3/10 Location
  • 5,041 reviews 8.6/10 Room
  • 4,937 reviews 8.5/10 Service
  • 59 reviews 7.7/10 WiFi
  • 2,517 reviews 8.5/10 Comfort
  • 2,047 reviews 6.6/10 Food
  • 1,318 reviews 8.9/10 Cleanliness
  • 915 reviews 8.4/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.