Novotel Auckland Airport 4.5 stars

Customer review rating (ALL Rating) 4.5/5 11,391 reviews

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Description

Hotel extras

  • A short walk from both the Auckland International terminal and the domestic terminal

  • Rooms feature full-length, sound-proof windows to ensure natural light and peace & quiet

  • THIRTEEN50 Bistro & Bar serves fresh, local produce. Relax, eat and meet.

  • Spacious fitness centre full of natural light

  • Self-parking is available using the Airport carparks

Our accommodation(s)

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Hotel location

Novotel Auckland Airport

Auckland International Airport, 35 Tom Pearce Drive, Mangere, P.O.BOX 53163 Auckland Airport
2022 AUCKLAND
New Zealand

GPS:-37.003947, 174.783543

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THIRTEEN50 Bistro & Bar

THIRTEEN50 Bistro & Bar is all about modern bistro dining with a strong Kiwi influence. Showcasing fresh local produce, NZ wines, beers and an exciting cocktail menu. Offering buffet breakfast, à la carte lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  11,391 reviews

TripAdvisor Rating  4.5/5  5,558 reviews

Certificate of excellence 2023

Great late stay after flight

TripAdvisor rating 5.0/5

Hi-there-all TripAdvisor review

We arrived 12:30 in the morning after a late flight. Room was spacious on the top floor overlooking the airport.. Breakfast buffet was average as you would expect but there was a good selection of food. The price was reasonable as well for the room.

Super quality room

TripAdvisor rating 5.0/5

familytravel4x4 Couples - TripAdvisor review

Excellent, standard room. Very clean with good quality fittings and a very nice shower room. Very quiet, no plane noise at all. Super comfy bed. Highly recommend the hotel for an overnight stay. The evening meal was also excellent (worth booking in advance) and the breakfast was of high quality with lots of choice.

Short overnight stay

Customer review rating 4.5/5

Robyn C. Couples - Confirmed reviews ALL

Ac 10 hour stay while transferring to international flight but service and accommodation was very good

Dear Douglas, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

good location, but noisy and hot

Customer review rating 1.5/5

Peggy S. Business - Confirmed reviews ALL

we had the pleasure of a person upstairs thumping around and bouncing a ball on the floor from 2am to 3.30am. Very little sound proofing at this hotel. Cupboard size room and no air conditioning. Got rather warm on the 9th floor.

Dear Monica, Thank you for your comments received regarding your stay and we apologise that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. We are very sorry you didn't get a comfortable sleep during the night of your stay - please do call our Front Office regarding neighbour room noises should this occur again during your next stay; we will be happy to investigate and halt the noise. We appreciate you sharing your concerns, and it is our hope that you will allow us the opportunity to serve you better in future. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Good location and a great night.

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

The staff is more than willing to help. The room is cozy and clean. Will definitely stay again when I travel.

Dear John, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

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Other web-users rate our hotel

  • 3,948 reviews 9.3/10 Location
  • 5,545 reviews 8.7/10 Room
  • 5,493 reviews 8.3/10 Service
  • 63 reviews 6.5/10 WiFi
  • 2,657 reviews 8.6/10 Comfort
  • 2,444 reviews 6.1/10 Food
  • 1,394 reviews 8.9/10 Cleanliness
  • 1,025 reviews 4.1/10 Value

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