Pullman Brussels Centre Midi 4 stars

Customer review rating (ALL Rating) 4.5/5 2,156 reviews

Best price
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Pullman Brussels Centre Midi - Image 1
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Place Victor Horta 1, 1060 BRUSSELS, Belgium

Description

Hotel extras

  • Premium location in the heart of the international station with direct access to the Eurostar

  • Modular floor dedicated of 1,000 m² sqm for meetings and events. Advanced technology.

  • Stop off in a bubble of calm with 3 restaurants and designer rooms with best views of Brussels

  • 24/7 security on premises

  • In the city center, direct access to the historic heart as well as its airports

Our accommodation(s)

Hotel location

Pullman Brussels Centre Midi

Place Victor Horta 1
1060 BRUSSELS
Belgium

GPS:50.837159, 4.335871

Telephone
Fax +32 2 528 98 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Victor Restaurant

International Gatronomic Cuisine

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,156 reviews

TripAdvisor Rating  4.5/5  2,392 reviews

Certificate of excellence 2023

Well located and good stay.

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Staff courteous, very supportive and professional. Room wonderful.

Dear Guest, Thank you for this great review. It's wonderful to learn that you found the booking process to be very easy and user-friendly. Our team is truly heartened by your kind words about their support and professionalism; we strive to offer service that makes our guests feel valued. We're also glad that the room met your expectations, providing a comfortable and satisfying stay at Pullman Brussels Centre Midi. Although you are not currently a member, we hope that our loyalty program, ALL – Accor Live Limitless, might interest you in the future for even more tailored experiences and rewards. We look forward to welcoming you back soon. Kind regards, Robert, Guest Relations and Assistant Welcome Manager

Great hotel

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

We arrived at the Pullman as a result of a delayed train and closed rental car office. We were given an upgraded room and a late checkout the next day. We had drinks, dinner and breakfast at the hotel. All very good. Staff were professional and friendly.

Dear Guest, Thank you for sharing your experience. We strive to provide nothing short of excellent service to all of our guests, so it is very motivating for all our team to receive your positive feedback about how memorable your stay was. We look forward to welcoming you back soon. Best regards, Robert, Guest Relations and Assistant Welcome Manager

My stay was relaxing.

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

I had a short stay for just one night. The experience was relaxing as usual.

Dear Guest, Thank you for this great review. We are delighted to hear that you enjoyed your stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. We look forward to welcoming you back soon. Kind regards, Robert, Guest Relations and Assistant Welcome Manager

Good location

Customer review rating 4.5/5

Govindan N. Families - Confirmed reviews ALL

It was a nice stay and warm staff. Location is next to train station and many restaurants available.

Dear Guest, Thank you for taking the time to review your stay. Thank you for acknowledging our team's service, we hold ourselves to high standards and this will motivate us all to continue with our efforts. We do regret that the room temperature was not suitable for you. Your comfort is very important to us and had we been made aware of this during your stay we would have been pleased to assist you with adjusting the temperature settings as well as checking that the system was functioning correctly. We are looking forward to welcoming you again. Kind Regards, Robert, Guest Relations and Assistant Welcome Manager

No better than adequate.

Customer review rating 2.5/5

Nigel P. Couples - Confirmed reviews ALL

I’m a member of the Accor loyalty programme and stay regularly at the Pullman St Pancras in London. I expected the same standard from the Pullman at the other end of the Eurostar in Brussels and was very disappointed. The approach to servicing the room and replacing items like coffee etc was slapdash and inconsistent. No robes were provided - we had to ask for them. The bar area was soulless and uninviting. There was no common area to sit in comfort. The area outside the hotel, not your fault I know, was unattractive and occasionally faintly menacing. You’ve got this hotel branded wrongly. It’s not a Pullman.

Dear Guest, Thank you for taking the time to review your stay. We are disheartened to hear that your experience did not align with the high standards we strive to uphold. Our aim is always to provide our guests with a relaxing and comfortable environment, and it seems we fell short during your stay. While we are glad to offer a convenient location for travelers and a 24/7 reception for any needs that may arise, we regret that the atmosphere in our bar did not meet your expectations for a welcoming experience. The tranquility and comfort of common areas are indeed a priority, and we will reflect on your observations. Regarding the robes, rest assured, they are usually provided in our deluxe and suite rooms, and we apologize for any oversight that occurred. We are also sorry to learn about the disappointment you felt with the hotel's exterior surroundings. Though certain aspects are beyond our control, we understand that the overall atmosphere plays a significant role in the guest experience. Concerning the invoice, we just resent it into your email adress. Feedback such as yours is invaluable in our efforts to enhance our services. Please know that our team is available to address any concerns, including those pertaining to the comfort and functionality of your room, and we encourage guests to report any issues so we may resolve them promptly. We are looking forward to welcoming you again. Kind Regards, Robert, Guest Relations and Assistant Welcome Manager

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Other web-users rate our hotel

  • 1,119 reviews 8.5/10 Location
  • 1,471 reviews 7.8/10 Room
  • 1,374 reviews 8.5/10 Service
  • 26 reviews 7/10 WiFi
  • 734 reviews 8.1/10 Comfort
  • 643 reviews 8.1/10 Breakfast
  • 502 reviews 7.4/10 Cleanliness
  • 7 reviews 3.3/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.