ibis budget Pontarlier 2 stars

Customer review rating 4.2/5 1,579 reviews

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Room 1

Number of guests
Children's age

Best price guarantee

How it works?
+ 3 Services
Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Air conditioned
Catering
  • Breakfast Paying

Hotel location

ibis budget Pontarlier

29 rue Denis Papin
25300 pontarlier
france

Tel: +33892700446

Fax: (+33)3/81391520

Check-in from 15h00

Check out up to 12h00

  • IBIS BUDGET PONTARLIER : 

  • By plane

    GENEVE At 115km / 71 miles

  • By train

    PONTARLIER At 1km / 0 miles

GPS :46.909624, 6.335264

Our accommodation(s)

DOUBLE - Room with a large bed for 2 people

Accessible room
  • Max. number of persons: 2
  • Wireless internet in your room

TWIN - Room with twin beds.

  • Max. number of persons: 2
  • Wireless internet in your room

TRIPLE - room with 2 single beds and a bunk bed.Non contractual photo

  • Max. number of persons: 3
  • Wireless internet in your room

TRIPLE - Room with a large bed and a bunk bedNon contractual photo

  • Max. number of persons: 3
  • Wireless internet in your room

Our guest reviews for
ibis budget Pontarlier

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,579 reviews

tripadvisor

TripAdvisor Rating 4.0/5

235 reviews

bed mattress was to hard

Customer review rating 2.0/5

Matthias V. Couples - 25/05/2021 Confirmed reviews ALL

Hi, I stayed 2 nights in room 401 on 22/05-24/05. the bed was to hard. I couldn't have a deep sleep. that's why i gave my stay a 4/10

Dear MATTHIAS V., Thank you for taking the time to tell us about your experience at the ibis budget Pontarlier. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nathalie-front desk

Well located

Customer review rating 4.5/5

Fabrice Families - 23/05/2021 Confirmed reviews ALL

Appropriate should you want to spend few days in Pontarlier

Dear FABRICE, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Don't hesitate to call us to make a reservation and if you have any questions. Regards, Lisa - The reception.

Excellent location and value for money.

Customer review rating 4.5/5

Adrian E. :. G. E. P. M. Couples - 24/07/2020 Confirmed reviews ALL

Gone service at reception,the check in via the computer at entrance is brilliant. Good value breakfast and room clean and very acceptable.

Customer review rating 4.5/5

Anonymous Families - 29/10/2019 Confirmed reviews ALL

ontvangst en kamer correct.

Dear CHRIS M., We very much appreciate your comments regarding your stay at the ibis budget Pontarlier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric front desk

It was just fine...

Customer review rating 4.5/5

Djk Couples - 17/09/2019 Confirmed reviews ALL

As expected, friendly, clean, fine. Recommend it.

A very pleasant and excellent budget hotel

Customer review rating 4.5/5

Adrian E. Couples - 10/09/2019 Confirmed reviews ALL

A very clean and spotless bedroom and the buffet breakfast was excellent. Our two night stopover was as always when staying at an ibis budget such excellent value for money.

Problematic shower

Customer review rating 2.5/5

Anonymous Business - 27/07/2019 Confirmed reviews ALL

The hotel was fine, however it was let down by the shower. The shower lost pressure and became overly hot or cold. More like. 1980s B&B than a modern hotel.

Dear WILLIAM A., Thank you for taking the time to tell us about your experience at the ibis budget Pontarlier. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mélina Marais-Manager

Really nice pleasant stay

Customer review rating 5.0/5

G J. Solo - 05/07/2019 Confirmed reviews ALL

I have stayed here before & was not disappointed this time. As always a warm welcome & efficient service. Quiet, comfortable, cool room. Good buffet breakfast.

Potarlier break

TripAdvisor rating 5.0/5

GMJ737 Solo travel - 05/07/2019 TripAdvisor review

This Ibis budget is always good value as I have stopped here many times before. Good location , clean & quite. Service is always friendly & cheerful & a good buffet breakfast served. Nearby Ibis has a restaurant & other food places are available close by.

Friendly check in

Customer review rating 3.5/5

Gary Families - 23/06/2019 Confirmed reviews ALL

Lady who checked us in was friendly and helpful. Found the double bed mattress hard though. Would have liked a kettle in the room but understand it is a budget hotel

A pleasant experience

Customer review rating 4.5/5

Jonathan Business - 11/06/2019 Confirmed reviews ALL

I like staying in this hotel as it is clean, comfortable and value for money. This time there was an unpleasant smell from the toilet which did not go away with extra ventilation.

Basic but decent enough.

TripAdvisor rating 4.0/5

Sightsee49674114567 Family - 25/02/2019 TripAdvisor review

You know what to expect of the Ibis Budget, basic but clean and tidy so as expected. Was slightly surprised that even though we booked for two adults and one child, the child’s bed wasn't made up and was quite difficult to do as it’s the top bunk. (could be why!) Our room was on the ground floor next to the car park, had to keep the blind down as no privacy glass so no natural light in the room. That could be improved. The bed was a bit too firm as well

Convenient, with plenty options to eat close-by

Customer review rating 4.0/5

Nadège Solo - 19/02/2019 Confirmed reviews ALL

Friendly staff, simple good breakfast located on the edge of the town but with plenty places to eat at reachable on foot, and even a supermarket next door. There are enough parking spaces but you need to be careful with the black ice in the car park when it freezes at night.

very good

Customer review rating 4.5/5

Michael W. Couples - 13/07/2018 Confirmed reviews ALL

excellent room and experience

Customer review rating 4.0/5

B. Couples - 03/07/2018 Confirmed reviews ALL

SATISFAITE

Holiday stop to / from Italy

TripAdvisor rating 5.0/5

GMJ737 Family - 30/06/2018 TripAdvisor review

The location of Pontarlier is on the way to or from Italy /Switzerland & is a good stopping point. This is a very good hotel. It is in a quiet location but has good access to local facilities. The Ibis restaurant next door can be used . I have stayed here before & found it to be very good & will stay again. Very pleased with everything at this hotel.

OK value for money

TripAdvisor rating 4.0/5

Magnus O Solo travel - 22/11/2017 TripAdvisor review

Nothing luxurious, but OK value for money. Good location for an overnight stop when travelling to Switzerland, where the hotels are much more expensive. One problem that all Ibis Budget Hotels seem to have though is that people smoke in the rooms even though this isn't permitted, and then non-smokers like myself get to "enjoy" the stink afterwards, because it withstands even the most vigorous cleaning efforts :(

Mister Magnus O, Thank you for your comments regarding our hotel Ibis Budget Pontarlier. Like you said the hotel is a non smoker but unfortunately some customers think they can do everything outside their place. Our housekeeping team is trying everyday to give you a perfect room but sometimes the smell is staying for ffew hours, once again I would like to apologize. I hope you'll come back to Pontarlier and enjoy a nice your room without the cigarets smell. Best regards, Benjamin Le Rest Assistant Manager

Poor receptionist

TripAdvisor rating 1.0/5

daveyleeder Family - 11/04/2016 TripAdvisor review

Booked this as a quick stop over on the way to Swiss Alps for a late ski holiday. Cheap room for 2 adults and a 13 year old. After a long day driving, arrived at the hotel. No receptionist there. Another family said they had to wait for receptionist. After a good few minutes, receptionist arrived. Barely spoke a word of English. I had booked the room on the internet and paid on credit card. I had also booked in on line to save time. After about 20 minutes I finally realised that the woman could not give us the room because the wrong figure had been paid! Very confusing as all the paperwork I had said the correct amount. Eventually we got a room which was fine. Very basic but clean and functional, innovative bunk bed over the head end of a double. Breakfast ok, cereal, bread, cheese, machine juice & coffee. If there hadn't been such a delay getting the room I'd have rated this a 4/5 as I wasn't expecting anything more than basic & clean but to not have an English speaking receptionist and to mess up the booking made this a poor experience overall. Probably would not use again.

Thank you for taking the time to comment on your stay. This allows me to do everything possible to correct some mistakes so that they do not recur. You regret the absence of a receptionist on arrival. I remind you that the reception is open from 06:00 to 11:00 and 17:00 to 22:00. The machine located in the hotel lock allows you to take possession of your room at 12:00. Glad to see you enjoyed the delivery room and breakfast. I can assure you of our desire to satisfy you and hope to have the pleasure of welcoming you again. Best regards, Grégory JAN Manager

Excellent Stay

TripAdvisor rating 5.0/5

Monika P Family - 06/11/2015 TripAdvisor review

We had a triple room. Everything was clean and tidy as in all the Ibis Budget Hotels. My daughter could have a pasta dish which we could warm up in the microwave. At € 4,00 good value for money. Breakfast was good. Croissants very good. They even have decaffinated coffee in the machine (better than the Nescafe). The "normal" Ibis is next door, so dinner is available there or the Supermarket Casino Geant (in walking distance, too) also offers plenty of food and set menu lunches and dinners. All in all, good location near the Swiss boarder. We were very happy and can only recommend this Ibis Budget at Pontarlier.

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