Mercure Lyon Centre - Gare Part Dieu hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 2,067 reviews

Mercure Lyon Centre - Gare Part Dieu hotel - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Direct access to the Part Dieu TGV train station and 25 minutes from the airport

  • Close to public transport links (bus, metro, tram, Rhônexpress)

  • Family Rooms for up to 4 people

  • Smart TV

  • Easy access: LDLC Arena & Groupama Stadium for concerts & sporting events.

Our accommodation(s)

Hotel location

Mercure Lyon Centre - Gare Part Dieu hotel

50 rue de la Villette
69003 LYON
France

GPS:45.759757, 4.861475

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

LE VIN GOURMAND

Wine bar with simple, homemade, fresh and quality food. Cozy and pleasant atmosphere. Menus of the day, à la carte menu and glasses of fine wine accompanied by luxury tapas

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,067 reviews

TripAdvisor Rating  4.5/5  1,936 reviews

Certificate of excellence 2023

a great stay at the hotel

Customer review rating 5.0/5

David L. Business - Confirmed reviews ALL

I always stay at this hotel when i am in Lyon. I arrived by train from geneva. the hotel is located beside the train station. We had a great meal in the restaurant and the next day you can take a tram across the street that goes to the airport.

Great place to stay in Lyon

Customer review rating 4.5/5

Barbarajean Couples - Confirmed reviews ALL

A central and convenient hotel. Well equipped and quiet rooms. Good food, friendly staff and overall good value for money. We'd definateiy stay here again.

Dear Mrs O., The entire Mercure Lyon Center - Gare Part Dieu thanking you for your positive review. We are happy to see that our work is recognized and that it has contributed, just like the quality of our facilities, to the success of your stay. We hope to have the pleasure of welcoming you again for a future stay in Lyon! Best regards, Florian BEGOC Operations manager

Great atadf and good food.

Customer review rating 4.0/5

Alvin G. Solo - Confirmed reviews ALL

I love this Mercury and stayed several times. They simply need to change the pillows which are way too high and don’t sink. Uncomfortable pillows are a big deal. And if they put a latex topper or some topper on the mattress it would also make sleep better. I say this as a returning customer.

Dear Mr G., First of all, we would like to thank you for taking the time to reply to our satisfaction survey. We would also like to thank you for your loyalty to our hotel. We take into account your comments, which are valuable to us and help us to constantly improve. During your next stay, please do not hesitate to contact reception, which is open 24 hours a day. We can provide you with less firm pillows to make your night more comfortable. We look forward to welcoming you back to Lyon, Yours sincerely The Mercure Lyon Part Dieu hotel team

nice room, good service

Customer review rating 3.5/5

Katarína M. Business - Confirmed reviews ALL

Note: another client opened the room when I was already in the room

Good Stay

Customer review rating 4.0/5

Rd Business - Confirmed reviews ALL

I've stayed at this hotel several times, both pre and post pandemic. Usually have had no issues, however, this time I had some of my contacts inform me that they had tried to reach me several times by phone but the people answering were not able to locate me as a guest. Unfortunately after a day and a half them calling the hotel a few times, finally after 4 tries - someone at the front desk was able to direct the call to my room. I wonder what the issue could have been since I am a registered Accor member and frequest guest at this hotel.

Dear Sir, Thank you for taking the time to share your feedback regarding your stay at our hotel. We are sorry to see the inconvenience caused by the phone, but we are happy to see that you still had a pleasant stay at our hotel! My team and I are very sensitive to your assessments, they encourage us to maintain our efforts so that the service we provide best meets your expectations. We hope to have the pleasure of welcoming you again for a future stay in Lyon. Best regards, Florian BEGOC Operations Manager

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Other web-users rate our hotel

  • 811 reviews 9.3/10 Location
  • 1,193 reviews 8.5/10 Room
  • 1,029 reviews 9.1/10 Service
  • 12 reviews 8.1/10 WiFi
  • 758 reviews 8.8/10 Comfort
  • 438 reviews 8.1/10 Breakfast
  • 302 reviews 8.6/10 Cleanliness
  • 36 reviews 8.7/10 Bar

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