Novotel Paris Coeur d'Orly Airport

Novotel Paris Coeur d'Orly Airport

Customer review rating (ALL Rating) 4.5/5 3,736 reviews

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Hotel extras

  • Certified ALLSAFE by Bureau Veritas: strict hygiene standards

  • Less than 5 minutes from the terminals via a covered moving walkway

  • Spacious and comfortable family rooms and fitness room

  • Private covered car park

  • Discover world cuisine at our Globe Cro'coeur restaurant

ALLSAFE approved hotel

Hotel location

Novotel Paris Coeur d'Orly Airport

19 Rue d'Orly
91550 PARAY VIEILLE POSTE-ORLY
France

GPS:48.731478, 2.370144

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Globe Cro-Coeur

Discover our globally inspired cuisine, a simple and delicious menu for all tastes. Our team are on hand so you can share a moment among friends in the restaurant, bar, your room or the terrace in summer.

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Our accommodation(s)

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces and can be adapted to suit all requirements.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  3,736 reviews

TripAdvisor Rating  4.0/5  818 reviews

Good Location, nice clean rooms, terrible service from one staff member

Customer review rating 1.5/5

Suzanne R. Families - Confirmed reviews ALL

I came to stay with my husband & 5 children. When we arrived we sat down for lunch. I wanted a burger but the girl serving us (short brown hair) wouldn't serve it to me because they only sell them for kids, I offered to pay adult price but she told me no. Fair enough, restaurants have rules. I then asked her how we get to the city of Paris as there was a train nearby. She said people who come to this hotel don't go to paris and the best way was taxi (found this to be completely wrong when I went to the airport the next day which is 5mins away and seen the train and the timetable). I ended up having to get a large taxi for the 7 of us into Paris and back which set me back €107. Lunch was nice. We left the girl a €15 tip or thereabouts. The next morning on the way to breakfast we realised the breakfast stopped at 9.30 and it was 9.27,honest mistake as iv ever been in a hotel that had breakfast stopped so early (this was Friday), weekends it's 10.30. The man on the desk mentioned to us it was finishing soon as we rushed by. When we got there the same girl from the day before tried to stop us and told us breakfast was finished as it was 9.30. I told her it was 9.27 and she let us by reluctantly and said we had 3 minutes. My 5 kids are ages 5-10. We had paid for 2 rooms and breakfast and I felt this was very petty and awful that she wanted to leave the kids hungry. It was very uncomfortable at breakfast, we were not given napkins, cutlery and some other girl cleaning up must have felt sorry for us because when the girl had gone she came over and asked us would we like tea or coffee which was very nice. Id like to add there was 2 other tables still eating too and getting food. We had planned to have lunch again before we left for our flight but after the way that girl went on we couldn't face her again so we left. I spend over €360 for us to stay there and it was a disgrace the way she went on. I rarely leave reviews. I thought the hotel was nice. They had a games area for the kids which mine really enjoyed. I stayed in a novotel in Edinburgh in July and looked for one again after having a lovely stay there. I hope you teach this girl how to treat people correctly. Yes I was wrong about the breakfast times but there are times were a bit of kindness is needed. It won't stop me going to Novotel hotels but I will look for somewere else if in Paris Orly again

The great weekend

Customer review rating 5.0/5

Elena O. Business - Confirmed reviews ALL

Very clean and nice hotel, delicious and perfectly cooked food, and most importantly - very friendly and positive staff! I highly recommend to everyone!!

Very Expensive but Modern Hotel with some issues.

TripAdvisor rating 3.0/5

Mark T Business - TripAdvisor review

Stayed in this hotel for one night on business. Arrived via taxi but nobody lifted the barrier so the taxi had to reverse out, difficult as dark and rainy. The reason being that the two receptionists were busy taking photos of each other. Another friendly and helpful member of staff checked me in. The rooms were very modern, clean, comfortable and well maintained, but there was no bathroom, the sink was in the room and the toilet and shower opened into the room, this may not be to everyones taste. The public areas were clean and modern but not entirely practical, designed more fot look than convenience or comfort. Breakfast was very expensive. The fruit juices and a few other items had ran out and were not restocked. I like my bacon slightly crispy but here it was cremated. The hotel was OK but for what it was way too expensive and needed a bit more c focus from some staff.

Perfect

Customer review rating 5.0/5

Jmk Friends - Confirmed reviews ALL

Perfect

Well located, super practical from airport

Customer review rating 4.5/5

Anna Solo - Confirmed reviews ALL

I had an overnight between 2 flights at this hotel. Slept very well, good soundproofing in rooms. Bed comfortable, room clean. Very nice bar / lounge area. The only thing I would say is that breakfast is on the pricey side, at 20 euro per person. Staff all very friendly and professional.

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Other web-users rate our hotel

  • 1,194 reviews 8.9/10 Location
  • 1,882 reviews 7.6/10 Room
  • 2,077 reviews 8.7/10 Service
  • 31 reviews 6.9/10 WiFi
  • 591 reviews 8.2/10 Breakfast
  • 584 reviews 7.4/10 Cleanliness
  • 489 reviews 9.3/10 Vibe
  • 342 reviews 3.9/10 Value

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