Molitor Hotel & Spa Paris - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.5/5 1,779 reviews

Molitor Hotel & Spa Paris - MGallery Collection - Image 1
Molitor Hotel & Spa Paris - MGallery Collection - Image 2
Molitor Hotel & Spa Paris - MGallery Collection - Image 3
Molitor Hotel & Spa Paris - MGallery Collection - Image 4

Description

Hotel extras

  • Enjoy a 46-meter heated outdoor pool and a 33-meter indoor pool.

  • Rooms with a pool view

  • A sublime Clarins spa

  • A restaurant offering gourmet cuisine and a view of the emblematic pool

  • 100 works of street art exhibited throughout the hotel and the unique artistic cabin pathway.

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Molitor Hotel & Spa Paris - MGallery Collection

16 Avenue de la Porte Molitor
75016 Paris
France

GPS:48.844653, 2.252219

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,779 reviews

Customer review rating 5.0/5

Beverly B. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Jason R. M. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Charity T. Couples - Confirmed reviews ALL

Customer review rating 2.0/5

Marco T. B. Families - Confirmed reviews ALL

Dear Mr. b., Thank you for taking the time to share your feedback. We are truly sorry to learn that your experience did not reflect the standards of service we strive to provide. While we appreciate your recognition of the efforts made by our team, we sincerely regret that a number of service shortcomings impacted your stay, including the issues you encountered with your restaurant reservations, delays in service, and the temporary closure of the outdoor pool. Please note that the outdoor pool was temporarily closed as a precaution following routine water quality controls. The safety and well-being of our guests are our highest priorities, and this decision was made solely to ensure that our facilities continued to meet the highest health and safety standards. Please accept our sincere apologies for these inconveniences. Your comments have been shared with the relevant departments, as they are invaluable in helping us identify areas where we must improve both our organization and the overall guest experience. We are pleased that we had the opportunity to offer a gesture of goodwill during your stay, although we understand it could not fully compensate for the disappointment you experienced. We hope you will consider giving us another opportunity in the future to provide you with the level of service and hospitality that Molitor is known for. Kind regards, Corentin CAPELLE Guest Experience

Customer review rating 4.0/5

Christopher T. Families - Confirmed reviews ALL

Cher Monsieur, Nous vous remercions d’avoir pris le temps de partager votre retour détaillé. Nous sommes ravis que vous ayez apprécié la piscine, le service du rooftop ainsi que l’accueil de nos équipes en réception. Nous ne manquerons pas de transmettre vos remerciements particuliers à M. David et Mme Maïwenn, qui seront très touchés par votre mention. Nous sommes en revanche sincèrement désolés pour la fermeture de la piscine extérieure durant deux jours ainsi que pour votre expérience au spa. La fermeture de nos installations est toujours liée à des contrôles stricts de qualité et de sécurité, notamment concernant la qualité de l’eau, afin de garantir le bien-être et la sécurité de nos clients. Nous comprenons parfaitement la déception que cela a pu engendrer. Concernant votre remarque sur l’attitude de certains membres de l’équipe spa, soyez assuré qu’elle a été transmise à la direction concernée afin d’être traitée avec la plus grande attention. Nous sommes attentifs à maintenir un niveau de service irréprochable et une approche toujours centrée sur le client. Nous espérons avoir le plaisir de vous accueillir de nouveau très bientôt pour une expérience pleinement conforme à vos attentes. Bien cordialement, Evita Alamaniotou Directrice des Services d'accueil

Other web-users rate our hotel

  • 377 reviews 9/10 Location
  • 661 reviews 7.6/10 Room
  • 1,145 reviews 7.6/10 Service
  • 6 reviews 0/10 WiFi
  • 506 reviews 8.4/10 Pool
  • 358 reviews 5.8/10 Food
  • 353 reviews 7.6/10 Breakfast
  • 336 reviews 8.8/10 Vibe

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Paris Hotels