Novotel Suites Den Haag City Centre Hotel 4 stars

Customer review rating 4.5/5 5,363 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Suites Den Haag City Centre
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Room 1

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Hotel extras

  • An ALLSAFE NSF certified hotel.

  • Modern and spacious suites with microwave, TV,fridge etc.

  • Bathroom with bathtub and separate rainshower.

  • A fitness center and free massages on Wednesday evenings in our lounge

  • Stay longer and get more discount. Up to 35%!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • LATE CHECK-OUT UP TO 5PMPaying
  • Shoe shine machine
  • Boutique GourmandePaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Massage
  • Boat excursionsPaying
  • Bicycles rentalPaying
Information message

Hotel location

Novotel Suites Den Haag City Centre

Grote Marktstraat 46
2511 BJ
den haag
netherlands

Tel: +31708505180

Fax: (+31)708505199

Check-in from 14h00

Check out up to 12h00

  • By plane

    AMSTERDAM SCHIPHOL At 45.6km / 28.33 miles

  • By plane

    ROTTERDAM- THE HAGUE AIRPORT At 21.2km / 13.17 miles

  • By train

    DEN HAAG CS At 2.5km / 1.55 miles

GPS :52.077007, 4.313045

Our accommodation(s)

Our modern suites are designed for you to work, relax or socialise. You can enjoy the view of the bustling shopping street of The Hague. All the suits are equipped with free Wi-Fi, microwave, flatscreen TV, refrigerator, bathroom with bath and rainshower.

Suite to accommodate 2 adults and 1 child.

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

A modern suite for work and relaxation.

Accessible room
  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Family Suite for 3 to 4 persons

Accessible room
  • Max. number of persons: 4
  • Area: From 32 / 344 sq ft
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Suites

Our restaurants and bars

LA BOUTIQUE GOURMANDE

Type of cuisine: International

Although we do not have a restaurant, our 24/7 Boutique Gourmande offers a range of savory and sweet options, including prepared meals, salads and desserts. You can eat breakfast, lunch, dinner or snacks in the lounge or in your suite.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Here, our guests can enjoy a drink and relax in comfortable armchairs. The decor, lighting and music have all been designed to help you unwind after a busy day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Suites Den Haag City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,363 reviews

tripadvisor

TripAdvisor Rating 4.5/5

741 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Well located

Customer review rating 4.5/5

Winnie Solo - 07/09/2020 Confirmed reviews ALL

I really like this hotel. The location is perfect, rooms are quiet, staff is friendly.

Dear mrs. V., Thank you very much for taking the time to fill in this review. And great to read that you enjoyed your stay. It is always a pleasure to receive positive feedback. We will share your comments with our team because I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Novotel Suites Emma den Ouden

Very well located

Customer review rating 4.5/5

Matthias Couples - 05/09/2020 Confirmed reviews ALL

Friendly staff and comfortable rooms

Dear mr. L., Thank you very much for your very positive review regarding your stay at the Novotel Suites Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as service and quality are very important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Novotel Suites Emma den Ouden

Great

Customer review rating 4.5/5

Anonymous Couples - 30/08/2020 Confirmed reviews ALL

We stayed 1 week. The first day the Bath had a default and we moved rooms. after evrything was perfect. Thanks for the great service

Perfect birthday weekend

Customer review rating 4.5/5

Octafiandri H. Couples - 25/08/2020 Confirmed reviews ALL

I decided to book Novotel for my boyfriend's birthday and it was the right decision. Shadi at the reception put us in room 403 and it was literally THE BEST spot and the birthday surprise went exactly to the plan. The hotel itself is located exactly in the city center and makes everything reachable by walking. All Novotel staff were super friendly, they even asked us to leave our suitcase with them after the checkout. The only missing point for a perfect 10 is due to the usual Novotel amenities. However, we assume this is probably a corona related situation. Overall, we are very happy. We will be back again for another romantic hideaway in the Hagues. Thank you Novotel & Shadi <3

Very good stay

Customer review rating 4.5/5

Hans V. Families - 23/08/2020 Confirmed reviews ALL

We celebrated my wife's birthday by staying in a hotel for a night with our two boys (6 and 8 years old). It was a very pleasant experience. Nice chamer, friendly personnel and excellent location in the city.

Modern and friendly and pets allowed!

Customer review rating 4.5/5

Luis V. Couples - 20/08/2020 Confirmed reviews ALL

They like Dogs! We only travel with our dog ! Not everywhere are pets allowed, that’s why we booked Novotel

Great location, spacious rooms

Customer review rating 4.5/5

Stefanie Friends - 17/08/2020 Confirmed reviews ALL

We had a nice stay, the hotel was centrally located and clean. The room was very spacious. We had a bath and a separate shower. The breakfast was well organized.

Dear mrs. D., We very much appreciate your comments regarding your stay at the Novotel Suites Den Haag City Centre. Service and quality are very important to us so thank you again for your feedback. It is always a pleasure to receive positive feedback. We will share your comments with our team. I am sure that this feedback will be an encouragement to all of our staff to keep up the good effort. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Emma den Ouden

Excellent location, very well designed rooms, and really friendly staff.

Customer review rating 4.5/5

Nishant Solo - 11/08/2020 Confirmed reviews ALL

The suites are very well designed. Comfortable and airconditioned. The location is fantastic and absolutely unbeatable. The staff is friendly, and the hotel makes you feel safe with lots of attention to cleaning.

Corona-adjusted stay in my usual hotel

Customer review rating 4.5/5

Frans Solo - 16/07/2020 Confirmed reviews ALL

The hotel took some useful corona-precautions for my stay this time. The staff is very friendly and helpful, and the accomodation is good.

Could have been better

Customer review rating 4.5/5

Anonymous Business - 24/03/2020 Confirmed reviews ALL

I have stayed at this hotel several times for the location, kitchenette in the suite and overall the more homey feel of the place. My last trip though was just as the coronavirus alerts happened and I was really disappointed in the level of sanitation and cleanliness of my room. It was badly cleaned, curtains had stains on it, the floor was not hoovered well, and the sofa was slightly manky. Previous stays have been better but with the now heightened awareness on cleanliness, I had to go out and buy products to clean the room before I slept in it. Not please at all.

Dear Ms. H., First of all, thank you for taking the time to inform us about your experience at the Novotel Suites Den Haag City Centre. I am really sorry to hear what you have experienced with us. This is not at all the quality of service where we stand for as a hotel. We had a meeting with the cleaning department about this review and we will make sure this will not happen again. We would like to welcome you as a guest again in the future to show you our standards. Best regards, Renate Operations Manager Novotel Suites Den Haag City Centre

Good stay, good room for couple of days

Customer review rating 4.5/5

Dp Business - 18/03/2020 Confirmed reviews ALL

The apartment style rooms are nice. No need to eat out every meal. The living room concept is nice as weel

Dear Mr. P., First of all I would like to thank you for taking the time to tell us about your stay with us. It is great to read that you liked our concept and had a pleasant stay. Indeed we do not provide cutlery and plates in the rooms. The cutlery and plates that are at our breakfast area are free to take to the room. I'm sorry nobody told you that during check-in. Hopefully you will choose our hotel again in the future! With kind regards, Demi Bos

Great hotel

Customer review rating 4.5/5

Linda Families - 16/03/2020 Confirmed reviews ALL

It was a great hotel right in the centre of things

Dear Mrs. R., Thank you for taking the time to write a review, we really appreciate the feedback. It is pleasing to hear you had such an enjoyable stay and we look forward to welcoming you once again. With warm regards, Demi Bos

well located and very good stay

Customer review rating 4.5/5

Patricia Couples - 15/03/2020 Confirmed reviews ALL

Extremely pleasant stay. The staff were exceptional; the ambiance and the facilities were excellent and the location was ideal. Thank you for a truly lovely experience.

Dear Mrs. A., Thank you very much for writing this kind review. We love to hear that you and your partner had a good time with us. I will make sure that I share your kind words with my colleagues. Hopefully we get to welcome you and your family again! With kind regards, Demi Bos

Well Located, cosy spacious suites, friendly staff

Customer review rating 4.5/5

Ingrid Couples - 12/03/2020 Confirmed reviews ALL

Our 3.rd time in Novotel Suites Den Haag City Centre was as nice experience as before. Benjamin checked us in while we had a cup of coffee in the cosy living room. Our suite was clean and nice, everything was well during our staying The location in the centre was perfect!

Dear Mrs. S., We very much appreciate your comments regarding your stay with us! It is really rewarding to read this was already your 3rd time with us. We are really happy that you choose our hotel out of all the options The Hague has to offer. I have shared your compliments with Benjamin and he was really honored that you mentioned him in your review. Thank you very much for taking the time to tell us about your experiences. We hope that you and your family are all healthy. Hopefully we may welcome you for the 4th time some day! With warm regards, Demi Bos

Well Located and excellent Staff.

Customer review rating 4.5/5

James Business - 09/03/2020 Confirmed reviews ALL

Hotel location is one of the key reasons for choosing the hotel but the most important reason I will be coming back is the staff- excellent customer service, very helpful and always with a smile.

Dear Mr. M., Thank you very much for the extensive review about your stay with us. We really appreciate it! What a wonderful compliment regarding the service my colleagues have provided. I'm really happy that they are the reason you will choose our hotel again in the future. I have noted your comment regarding the door in the shower. Unfortunately, putting doors in every room is something we cannot arrange on short notice. However your comment about the breakfast is something that I will pas on to my colleagues Thank you again and hopefully we may welcome you again! With kind regards, Demi Bos

Leuk hotek

Customer review rating 4.5/5

Cindy Families - 28/02/2020 Confirmed reviews ALL

Leuk hotel super ligging

Beste mevrouw G., Hartelijk bedankt voor het vertellen over uw verblijf bij ons. Wij vinden het erg waardevol om feedback te ontvangen. Fijn om te lezen dat over het algemeen u een fijn verblijf heeft gehad. Het is wel erg vervelend dat uw kamer koud was en moeilijk kon opwarmen. Ik heb dit genoteerd en ga het doorgeven aan onze technische dienst. Nogmaals bedankt en hopelijk mogen wij u nog eens verwelkomen! Met vriendelijke groet, Demi Bos

Just OK, room for improvement

Customer review rating 4.5/5

Anonymous Business - 28/02/2020 Confirmed reviews ALL

The room was spacious, and quiet. The bed was comfortable. I liked having the option of using the microwave. However I felt the furnishings were a bit tired, and the carpets and sofa could do with a good clean. The heating didn't work very well and the room was quite cold.

Dear Mrs. S., First of all I would like to thank you for taking the time to tell us about your stay with us. We really appreciate it to receive feedback from our regular guests. It is great to read that you our quiet rooms and comfortable beds. The main two ingredients for a good night of rest. However I'm sorry that the heating didn't work very well and therefor the room was quite cold. This is not comfortable. Did you report this to one of my colleagues at the reception? I have checked your room number and informed our Technical Department. Also a long waiting time before check-in is something we absolutely do not want. It is also not necessary, being a Silver member who have stayed with us before. I have made a not about this in your next reservation with us. If there is anything else I can do for you or your next stay, please let me know! With kind regards, Demi Bos

Good Stay!

Customer review rating 4.5/5

Chiranjeeb P. Business - 26/02/2020 Confirmed reviews ALL

Experience was really nice! One scope of improvement, if from elevator some boy can pick up our luggages to the room it would be really nice.. rest all good.

Dear Mr. P., We very much appreciate your comments regarding your stay with us! It is always a pleasure to receive positive feedback. I will share your kind comments with our team. Since we do things a bit different than a traditional hotel we do not have an employee who picks up luggage. However if you requested this it could have been a small extra step for us. I'm sorry that we did not help you with it. I'm glad that despite the above you had a great time! With kind regards, Demi Bos

very well located

Customer review rating 4.5/5

Chantal Families - 24/02/2020 Confirmed reviews ALL

It was a short stay however i liked the room, the location and the ambience an dwould formsure consider to stay in the Novotel Suites the next time i visit The Hague.

Dear Mrs. W., We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We're very happy that you liked our location, the room and ambiance. In case you're coming back in the near future, please let us know! With kind regards, Demi Bos

Good Hotel

Customer review rating 4.5/5

Imad Business - 23/02/2020 Confirmed reviews ALL

It was a lovely stay. Nice location and people. Most of the staff are lovely. There are two incidents though. First, I ordered a basic tomato soup that took 50 minutes. Second, I lost my keys, was promised a call back from the hotel but this never happened and I was obliged to call thrice to ask about them. The people over the phone were very polite though. Thank you.

Dear Mr. E., Thank you very much for your extensive review about your stay with is. We really appreciate it to receive feedback. First of all we're happy that overall you had a lovely stay. Your compliments regarding my colleagues and location are noted. However i'm very sorry that you had to wait such a long time for your order to be ready. This is not the standard. I will share this issue during our weekly evaluation moment. Also it must have been very annoying to loose your keys and have to call multiple times to ask for it. Do you recall who made you the promise that we would call back? I hope to hear from you! With kind regards, Demi Bos

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