Novotel Suites Den Haag City Centre Hotel 4 stars

Customer review rating 4.5/5 5,472 reviews

ALLSAFE approved hotel

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Novotel Suites Den Haag City Centre
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+ 17 Services

Hotel extras

  • An ALLSAFE NSF certified hotel.

  • Modern and spacious suites with microwave, TV,fridge etc.

  • Bathroom with bathtub and separate rainshower.

  • A fitness center and free massages on Wednesday evenings in our lounge

  • Stay longer and get more discount. Up to 35%!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • LATE CHECK-OUT UP TO 5PMPaying
  • Shoe shine machine
  • Boutique GourmandePaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Massage
  • Boat excursionsPaying
  • Bicycles rentalPaying
Information message

Hotel location

Novotel Suites Den Haag City Centre

Grote Marktstraat 46
2511 BJ den haag
netherlands

Tel: +31708505180

Fax: (+31)708505199

Check-in from 14h00

Check out up to 12h00

  • By plane

    AMSTERDAM SCHIPHOL At 45.6km / 28.33 miles

  • By plane

    ROTTERDAM- THE HAGUE AIRPORT At 21.2km / 13.17 miles

  • By train

    DEN HAAG CS At 2.5km / 1.55 miles

GPS :52.077007, 4.313045

Our accommodation(s)

Our modern suites are designed for you to work, relax or socialise. You can enjoy the view of the bustling shopping street of The Hague. All the suits are equipped with free Wi-Fi, microwave, flatscreen TV, refrigerator, bathroom with bath and rainshower.

Suite to accommodate 2 adults and 1 child.

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

A modern suite for work and relaxation.

Accessible room
  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Family Suite for 3 to 4 persons

Accessible room
  • Max. number of persons: 4
  • Area: From 32 / 344 sq ft
  • Views: City View *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Suites

Our restaurants and bars

LA BOUTIQUE GOURMANDE

Type of cuisine: International

Although we do not have a restaurant, our 24/7 Boutique Gourmande offers a range of savory and sweet options, including prepared meals, salads and desserts. You can eat breakfast, lunch, dinner or snacks in the lounge or in your suite.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Here, our guests can enjoy a drink and relax in comfortable armchairs. The decor, lighting and music have all been designed to help you unwind after a busy day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Suites Den Haag City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,472 reviews

tripadvisor

TripAdvisor Rating 4.5/5

747 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Perfect stay for a night in the city

Customer review rating 4.5/5

Rinske Business - 03/01/2021 Confirmed reviews ALL

Very clean and pretty room. The location is perfect, in the middle of the city centre. I loved my stay here! Free coffee downstairs.

Dear Mrs. B., First of all I would like to thank you for taking the time to tell us about your stay with us. We're really happy that you enjoyed our location, rooms and the complementary coffee we provide. In times like these it is even more rewarding to receive such an amazing review. Thank you! We look forward to welcoming you once again. With kind regards, Demi Bos

Great location

Customer review rating 4.0/5

Frank Solo - 25/12/2020 Confirmed reviews ALL

Friendly and helpful staff. The location of the hotel is great, easily accessible by metro

Good stay

Customer review rating 4.0/5

E D. S. Couples - 12/12/2020 Confirmed reviews ALL

Friendly and professional

Staff extremely helpful and considerate. Good accommodation.

Customer review rating 5.0/5

Ian B. Couples - 05/11/2020 Confirmed reviews ALL

The good facilities and excellent staff made our 10 day quarantine after travelling from the UK as pleasant as possible.

Dear mr. B., Thank you very much for such a lovely review. We love to hear that you enjoyed your stay with us. It means a lot to us that you rated your stay a 10. Your compliments regarding the facilities and my colleagues are very rewarding. I will forward your feedback regarding the sofa towards our technical department. Thank you again and enjoy Australia. Kind regards, Novotel Suites Emma den Ouden

Centrally located hotel with great facilities and a warm welcome

Customer review rating 4.5/5

Joey Solo - 29/10/2020 Confirmed reviews ALL

I had a really lovely stay with your hotel, a comfortable bed with great facilities and welcoming staff.

Dear JOEY O., Thank you very much for your great review. It is great to read that you enjoyed your stay with a comfortable bed and great facilities. Especially your compliment about the staff is very rewarding. I will definitely share this with them. Nevertheless I am sorry to hear that a few thing were broken in the room. I have passed on these notes to the responsible department. Thank you again and we hope we may welcome you again. Kind regards, Novotel Suites Emma den Ouden

Great Rooms

Customer review rating 4.5/5

Anonymous Couples - 24/10/2020 Confirmed reviews ALL

We stayed for one night, were amazed at the rooms and bathroom. The only thing is that could be improved is a better description of how to get to the lobby!

Beste Sterre, Hartelijk bedankt voor het achterlaten van zo'n mooie recensie! Wat fijn om te lezen dat u de kamer en badkamer als prettig heeft ervaren. Wat betreft uw opmerking over het vinden van de hotel entree, hier gaan we zeker naar kijken. Nogmaals bedankt en we hopen u in de toekomst nogmaals te mogen verwelkomen. Met hartelijke groet, Novotel Suite Emma den Ouden

Super good location, in the middle of everything in the city.

Customer review rating 4.5/5

Apple Y. Couples - 24/10/2020 Confirmed reviews ALL

All the staff are so nice and helpful! And it’s very easy to get food from apps or restaurants around. Also we enjoyed the room a lot with a fridge and microwave.

Beste YF L., Wat een mooie recensie heeft u over ons achtergelaten! Fijn om te lezen dat u onze locatie en de kamer met de magnetron en de minibar als prettig heeft ervaren. Ook uw complimenten over het personeel doet ons goed. Nogmaals bedankt en ik ga er voor zorgen dat mijn collega's dit ook te lezen krijgen. Met hartelijke groet, Novotel Suite Emma den Ouden
Customer review rating 5.0/5

Anonymous Couples - 19/10/2020 Confirmed reviews ALL

Nice hotel great staff always pending of ypur needs and always ready to help.

Dear Turben S., First of all I would like to thank you for taking the time to tell us about your stay with us. Wow, an overal score of 10!! It is great to read that you enjoyed your stay. Also your compliments about my colleagues are very rewarding. Thank you for that! However I see that you we're not completely happy with our loyalty program. Could you inform me about what you didn't like about this? Hope to hear from you soon. Kind regards, Novotel Suites Emma den Ouden

In the heart of the city

Customer review rating 4.5/5

Mrs M. M. Families - 16/10/2020 Confirmed reviews ALL

We arrived and everyone was friendly and courteous. Hotel was clean.

Dear MOIRA M., It is really great to read that you enjoyed your stay with us!. Your compliment about my colleagues at the reception is very rewarding. Thank you for that! I will definitely let them know. I'm sorry that you were not totally happy with our WiFi. I will make sure that our Technical Department gets notified about this. Thank you again and have a wonderful day! Kind regards, Emma den Ouden

Very well located!

Customer review rating 3.5/5

Jasir G. Couples - 12/10/2020 Confirmed reviews ALL

The hotel is in a great location, the staff is very friendly and attentive. The room is great, but what keeps the experience from being a 10 out of 10 for me is the bed. The bed is too hard and uncomfortable to sleep on.

Dear JASID G., First of all I would like to thank you for taking the time to tell us about your stay with us. It is great to read that you liked how spacious our rooms are. Also your compliment about my colleagues is very rewarding. Thank you for that! I am sorry to read that you did not like the bed. This is very personal and varies per person. Nevertheless thank you again for your review and we hope we may welcome you again. Kind regards, Emma den Ouden

Well located

Customer review rating 3.5/5

Jas Business - 12/10/2020 Confirmed reviews ALL

Well located and friendly

Dear JASPER B., Dear JASPER B., Thanks a lot for telling about your stay with us! We really appreciate receiving feedback. We are happy that overall you enjoyed our location and the service my colleagues have provided. I will share your compliments with them. However you rated your accommodation a 7. Could you inform me how we can approve this to make it better please? Thank you again and we hope to hear from you again. Kind regards, Emma den Ouden

Perfect socially distanced stay

Customer review rating 4.5/5

Gh Business - 11/10/2020 Confirmed reviews ALL

I stayed at the Novotel suites while moving to The Hague. The coronavirus measures at the hotel were excellent. The room very comfortable and it was useful to have a kettle and a microwave also. Thank you very much to the hotel and staff for a very comfortable stress free stay.

Dear GAITEE H., Thank you very much for writing this kind review. It is very great to read that you enjoyed your stay with us. We are really happy that we could contribute to a very comfortable stress free stay and moving. It is great to read that you liked how comfortable our rooms with a kettle ad a microwave. Also your compliment about my colleagues is very rewarding. Thank you for that! Thank you again and have a wonderful day! Kind regards, Emma den Ouden

Very good location

Customer review rating 4.5/5

Suzan Couples - 04/10/2020 Confirmed reviews ALL

the staf is very friendly. shedi made my stay more comfortable and he was very caring.

Dear SUZAN, Thanks a lot for telling about your stay with us! We really appreciate receiving feedback. especially when it is such a nice one as yours. We're happy that you enjoyed our location and the service my colleagues and in particular Shadi have provided. I will share your compliments with him. I will know for sure that this will bring a big smile on his face. Thank you again and we hope to see you again. Kind regards, Novotel Suites The Hague Emma den Ouden
Customer review rating 4.0/5

Dimitrova Families - 23/09/2020 Confirmed reviews ALL

The hotel is cleaned. We liked a lot the room and the kids too. The stuff was nice and helpful. The only thing we didn't like was the fact we had to have 30 % off from the parking and the ticket we received when we checked out didn't work and in the end we had to pay 32 euros for the Q-Park. I believe if the hotel promise something like this they need to execute it.

Dear MRS N., Thank you very much for taking the time to fill in our questionnaire. We very much appreciate your comments regarding your stay at the Novotel Suites Den Haag City Centre. Service and quality are very important to us so it is always a pleasure to receive positive feedback. I will share your comments with our team, especially your feedback regarding the parking. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Novotel Suites Emma den Ouden
Customer review rating 3.5/5

Pavel J. Families - 21/09/2020 Confirmed reviews ALL

The location is great and staff is friendly. But please clean the carpets in the rooms and especially in the hallway. It's such a turn off.

Dear mr. J., First of all we would like to thank you for taking the time to fill in our questionnaire. We very much appreciate your comments regarding your stay at the Novotel Suites Den Haag City Centre. Service and quality are very important. That is why we appreciate your feedback regarding the carpet in the hallways and the rooms itself. We take this very seriously. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Novotel Suites Emma den Ouden

Pleasant stay in the heart of Den Haag

TripAdvisor rating 5.0/5

Larissa D 20/09/2020 TripAdvisor review

Me and my 12 year old daughter were unexpectedly stuck in Den Haag while we were waiting for our travel plans to clear. Originally we were supposed to stay for 4 nights but ended up staying for 24 night. We've had a great service and care from all the stuff at the hotel, but most caring and friendly were Shadi, Benjamin and Nus. We really appreciated the comfort and cleanliness of the rooms and the hotel central location: close to lots of shops, restaurants, historic buildings and public transportation.

We stayed 8 nights for work and enjoyed the service, the facilities and the friendly staff very much. Location is super!

Customer review rating 4.5/5

Debby Business - 17/09/2020 Confirmed reviews ALL

Great stay at Novotel Suites in De Haag. Location is great. Staff is super friendly and helpfull. The rooms are spacious, good bed, efficient working space, lights and great bathroom. Tip; move the TV towards the bathroom to enjoy the ultimate relaxed bathing time!

Dear DEBBY R., Thank you very much for taking the time to fill in our questionnaire. We very much appreciate your comments regarding your stay at the Novotel Suites Den Haag City Centre. Service and quality are very important to us so it is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Novotel Suites Emma den Ouden

Our xth time staying here. We simply love it!

Customer review rating 5.0/5

Kelly W. Families - 16/09/2020 Confirmed reviews ALL

Everything was fantastic! The microwave in the room is very helpful when we travel with 2 kids. The rooms that we stayed in always came with a separate bath and shower. Housekeeping was done daily and perfectly. Customer service personnel are always helpful. Always great to stay here. Oh and yes, not to forget the really convenient location - you step out and it's the shopping strip. What's there not to love!? Thanks for everything

Dear Kelly, Thank you very much for taking the time to fill in our questionnaire. We very much appreciate your comments regarding your stay at the Novotel Suites Den Haag City Centre. Service and quality are very important to us so it is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Novotel Suites Emma den Ouden

Well located

Customer review rating 4.5/5

Winnie Solo - 07/09/2020 Confirmed reviews ALL

I really like this hotel. The location is perfect, rooms are quiet, staff is friendly.

Dear mrs. V., Thank you very much for taking the time to fill in this review. And great to read that you enjoyed your stay. It is always a pleasure to receive positive feedback. We will share your comments with our team because I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Novotel Suites Emma den Ouden

Very well located

Customer review rating 5.0/5

Matthias Couples - 05/09/2020 Confirmed reviews ALL

Friendly staff and comfortable rooms

Dear mr. L., Thank you very much for your very positive review regarding your stay at the Novotel Suites Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as service and quality are very important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Novotel Suites Emma den Ouden

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