Novotel Suites Den Haag City Centre Hotel 4 stars

Customer review rating 4.5/5 5,239 reviews

Novotel Suites Den Haag City Centre
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Hotel extras

  • Modern and spacious suites with microwave, TV,fridge etc.

  • Bathroom with bathtub and separate rainshower.

  • Cozy lounge with a great view of the shopping streets.

  • A fitness center and free massages on Wednesday evenings in our lounge

  • Stay longer and get more discount. Up to 35%!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • LATE CHECK-OUT UP TO 5PMPaying
  • Shoe shine machine
  • Boutique GourmandePaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Massage
  • Boat excursionsPaying
  • Bicycles rentalPaying

Hotel location

Novotel Suites Den Haag City Centre

Grote Marktstraat 46
2511 BJ
den haag
netherlands

Tel: +31708505180

Fax: (+31)708505199

Check-in from 14h00

Check out up to 12h00

  • By plane

    AMSTERDAM SCHIPHOL At 45.6km / 28.33 miles

  • By plane

    ROTTERDAM- THE HAGUE AIRPORT At 21.2km / 13.17 miles

  • By train

    DEN HAAG CS At 2.5km / 1.55 miles

GPS :52.077007, 4.313045

Our accommodations

Our modern suites are designed for you to work, relax or socialise. You can enjoy the view of the bustling shopping street of The Hague. All the suits are equipped with free Wi-Fi, microwave, flatscreen TV, refrigerator, bathroom with bath and rainshower.

Suite to accommodate 2 adults and 1 child.

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

A modern suite for work and relaxation.

Accessible room
  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Family Suite for 3 to 4 persons

Accessible room
  • Max. number of persons: 4
  • Area: From 32 / 344 sq ft
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Suites

Our restaurants and bars

LA BOUTIQUE GOURMANDE

Type of cuisine: International

Although we do not have a restaurant, our 24/7 Boutique Gourmande offers a range of savory and sweet options, including prepared meals, salads and desserts. You can eat breakfast, lunch, dinner or snacks in the lounge or in your suite.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Here, our guests can enjoy a drink and relax in comfortable armchairs. The decor, lighting and music have all been designed to help you unwind after a busy day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Suites Den Haag City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,239 reviews

tripadvisor

TripAdvisor Rating 4.5/5

739 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Could have been better

Customer review rating 4.5/5

Anonymous Business - 24/03/2020 Confirmed reviews ALL

I have stayed at this hotel several times for the location, kitchenette in the suite and overall the more homey feel of the place. My last trip though was just as the coronavirus alerts happened and I was really disappointed in the level of sanitation and cleanliness of my room. It was badly cleaned, curtains had stains on it, the floor was not hoovered well, and the sofa was slightly manky. Previous stays have been better but with the now heightened awareness on cleanliness, I had to go out and buy products to clean the room before I slept in it. Not please at all.

Dear Ms. H., First of all, thank you for taking the time to inform us about your experience at the Novotel Suites Den Haag City Centre. I am really sorry to hear what you have experienced with us. This is not at all the quality of service where we stand for as a hotel. We had a meeting with the cleaning department about this review and we will make sure this will not happen again. We would like to welcome you as a guest again in the future to show you our standards. Best regards, Renate Operations Manager Novotel Suites Den Haag City Centre

Good stay, good room for couple of days

Customer review rating 4.5/5

Dp Business - 18/03/2020 Confirmed reviews ALL

The apartment style rooms are nice. No need to eat out every meal. The living room concept is nice as weel

Dear Mr. P., First of all I would like to thank you for taking the time to tell us about your stay with us. It is great to read that you liked our concept and had a pleasant stay. Indeed we do not provide cutlery and plates in the rooms. The cutlery and plates that are at our breakfast area are free to take to the room. I'm sorry nobody told you that during check-in. Hopefully you will choose our hotel again in the future! With kind regards, Demi Bos

Great hotel

Customer review rating 4.5/5

Linda Families - 16/03/2020 Confirmed reviews ALL

It was a great hotel right in the centre of things

Dear Mrs. R., Thank you for taking the time to write a review, we really appreciate the feedback. It is pleasing to hear you had such an enjoyable stay and we look forward to welcoming you once again. With warm regards, Demi Bos

well located and very good stay

Customer review rating 4.5/5

Patricia Couples - 15/03/2020 Confirmed reviews ALL

Extremely pleasant stay. The staff were exceptional; the ambiance and the facilities were excellent and the location was ideal. Thank you for a truly lovely experience.

Dear Mrs. A., Thank you very much for writing this kind review. We love to hear that you and your partner had a good time with us. I will make sure that I share your kind words with my colleagues. Hopefully we get to welcome you and your family again! With kind regards, Demi Bos

Well Located, cosy spacious suites, friendly staff

Customer review rating 4.5/5

Ingrid Couples - 12/03/2020 Confirmed reviews ALL

Our 3.rd time in Novotel Suites Den Haag City Centre was as nice experience as before. Benjamin checked us in while we had a cup of coffee in the cosy living room. Our suite was clean and nice, everything was well during our staying The location in the centre was perfect!

Dear Mrs. S., We very much appreciate your comments regarding your stay with us! It is really rewarding to read this was already your 3rd time with us. We are really happy that you choose our hotel out of all the options The Hague has to offer. I have shared your compliments with Benjamin and he was really honored that you mentioned him in your review. Thank you very much for taking the time to tell us about your experiences. We hope that you and your family are all healthy. Hopefully we may welcome you for the 4th time some day! With warm regards, Demi Bos

Well Located and excellent Staff.

Customer review rating 4.5/5

James Business - 09/03/2020 Confirmed reviews ALL

Hotel location is one of the key reasons for choosing the hotel but the most important reason I will be coming back is the staff- excellent customer service, very helpful and always with a smile.

Dear Mr. M., Thank you very much for the extensive review about your stay with us. We really appreciate it! What a wonderful compliment regarding the service my colleagues have provided. I'm really happy that they are the reason you will choose our hotel again in the future. I have noted your comment regarding the door in the shower. Unfortunately, putting doors in every room is something we cannot arrange on short notice. However your comment about the breakfast is something that I will pas on to my colleagues Thank you again and hopefully we may welcome you again! With kind regards, Demi Bos

Leuk hotek

Customer review rating 4.5/5

Cindy Families - 28/02/2020 Confirmed reviews ALL

Leuk hotel super ligging

Beste mevrouw G., Hartelijk bedankt voor het vertellen over uw verblijf bij ons. Wij vinden het erg waardevol om feedback te ontvangen. Fijn om te lezen dat over het algemeen u een fijn verblijf heeft gehad. Het is wel erg vervelend dat uw kamer koud was en moeilijk kon opwarmen. Ik heb dit genoteerd en ga het doorgeven aan onze technische dienst. Nogmaals bedankt en hopelijk mogen wij u nog eens verwelkomen! Met vriendelijke groet, Demi Bos

Just OK, room for improvement

Customer review rating 4.5/5

Anonymous Business - 28/02/2020 Confirmed reviews ALL

The room was spacious, and quiet. The bed was comfortable. I liked having the option of using the microwave. However I felt the furnishings were a bit tired, and the carpets and sofa could do with a good clean. The heating didn't work very well and the room was quite cold.

Dear Mrs. S., First of all I would like to thank you for taking the time to tell us about your stay with us. We really appreciate it to receive feedback from our regular guests. It is great to read that you our quiet rooms and comfortable beds. The main two ingredients for a good night of rest. However I'm sorry that the heating didn't work very well and therefor the room was quite cold. This is not comfortable. Did you report this to one of my colleagues at the reception? I have checked your room number and informed our Technical Department. Also a long waiting time before check-in is something we absolutely do not want. It is also not necessary, being a Silver member who have stayed with us before. I have made a not about this in your next reservation with us. If there is anything else I can do for you or your next stay, please let me know! With kind regards, Demi Bos

Good Stay!

Customer review rating 4.5/5

Chiranjeeb P. Business - 26/02/2020 Confirmed reviews ALL

Experience was really nice! One scope of improvement, if from elevator some boy can pick up our luggages to the room it would be really nice.. rest all good.

Dear Mr. P., We very much appreciate your comments regarding your stay with us! It is always a pleasure to receive positive feedback. I will share your kind comments with our team. Since we do things a bit different than a traditional hotel we do not have an employee who picks up luggage. However if you requested this it could have been a small extra step for us. I'm sorry that we did not help you with it. I'm glad that despite the above you had a great time! With kind regards, Demi Bos

very well located

Customer review rating 4.5/5

Chantal Families - 24/02/2020 Confirmed reviews ALL

It was a short stay however i liked the room, the location and the ambience an dwould formsure consider to stay in the Novotel Suites the next time i visit The Hague.

Dear Mrs. W., We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We're very happy that you liked our location, the room and ambiance. In case you're coming back in the near future, please let us know! With kind regards, Demi Bos

Good Hotel

Customer review rating 4.5/5

Imad Business - 23/02/2020 Confirmed reviews ALL

It was a lovely stay. Nice location and people. Most of the staff are lovely. There are two incidents though. First, I ordered a basic tomato soup that took 50 minutes. Second, I lost my keys, was promised a call back from the hotel but this never happened and I was obliged to call thrice to ask about them. The people over the phone were very polite though. Thank you.

Dear Mr. E., Thank you very much for your extensive review about your stay with is. We really appreciate it to receive feedback. First of all we're happy that overall you had a lovely stay. Your compliments regarding my colleagues and location are noted. However i'm very sorry that you had to wait such a long time for your order to be ready. This is not the standard. I will share this issue during our weekly evaluation moment. Also it must have been very annoying to loose your keys and have to call multiple times to ask for it. Do you recall who made you the promise that we would call back? I hope to hear from you! With kind regards, Demi Bos

Centrally Located in the City

Customer review rating 4.5/5

T Business - 22/02/2020 Confirmed reviews ALL

Efficient check in, comfortable, spacious room, adequate breakfast

Dear Mr. D., Thank you for telling us about your stay with us! We're happy that overall you had a good time with us. I'm sorry that our WiFi was not fast enough. I have informed our technical department about this. However you wrote that you we're not very happy with our Loyalty Program. Could you tell me what you didn't like about it? Thank you again. With warm regards, Demi Bos

Great hotel in fab location

Customer review rating 4.5/5

Emmy Families - 22/02/2020 Confirmed reviews ALL

We loved this hotel. Our room was everything we needed and we really liked the “living room” space downstairs. The staff were friendly and professional and the buffet breakfasts were great. Thanks so much for a lovely holiday.

Dear Mrs. W., We're very happy that you had such a wonderful holiday with us! It's great to read that our rooms had everything you needed. Our 'Livingroom' is something we're very proud of, so it's nice that you liked it as well. Thank you for your compliments regarding my colleagues and breakfast. I will inform them about your kind words. With warm regards, Demi Bos

Well located, excellent friendly staff

Customer review rating 4.5/5

Stuart Business - 21/02/2020 Confirmed reviews ALL

I thought the hotel was great

Dear Mr. E., We very much appreciate your review regarding your stay with us! It is always a pleasure to receive positive feedback. We're delighted that you you faced no issues during your stay. I will make sure that my colleague who works the night shift knows about your compliment. Could you perhaps specify what he did to make your stay worth a 10? Thank you again for sharing your experience! With kind regards, Demi Bos

Excellent stay for business and pleasure

Customer review rating 4.5/5

Danny Business - 17/02/2020 Confirmed reviews ALL

When I stay in The Hague, I really prefer this hotel when they have rooms available. The location is very practical as it is in the city center, close to the subway and the two main train stations. But furthermore, it is still very quiet within the hotel and the rooms. The rooms are very spacious and comfortable. The bathrooms are well equipped and simply top-notch. The staff is very friendly and helpful, and the breakfast offers all one could ask for. Till next time!

Dear mr. Daniel W., We very much appreciate your comments regarding your stay at the Novotel Suites Den Haag City Centre. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosula Mees

Comfortable Room, good amenities and great location

Customer review rating 4.5/5

Greg L. Business - 17/02/2020 Confirmed reviews ALL

I stayed for a 3 nights on a business trip. Arrival and departure were made very simple, check in and out was smooth and without friction. Daily breakfast was also well stocked and enjoyable. My only reservation was the odd shape of the room I was staying in and the odd placement of the toilet which was in a small isolated room. Thought that was very odd.

Dear Greg L., We very much appreciate your comments regarding your stay at the Novotel Suites Den Haag City Centre. It is always a pleasure to receive good feedback. These are unfortunately our types of suites that we have, The bathroom design with separately an toilet. Thank you for sharing your experience, we hope to welcome you again at the next visit. Sincerely, Rosula Mees

Good personal, very friendly and very helpful if needed

Customer review rating 4.5/5

Robert Business - 14/02/2020 Confirmed reviews ALL

Good personal, very friendly and very helpful if needed

Dear Mr. M., Thank you very much for writing this kind review. We love to hear that you had a good time while being in The Netherlands for business. I have also noted your tip regarding the fresh made omelette during breakfast. I will make sure that the Food & Bevarage manager will be aware of this. Hopefully we get to welcome you again! With warm regards, Demi Bos

Very good as always

Customer review rating 4.5/5

Pavel (. Business - 13/02/2020 Confirmed reviews ALL

Not the first time. 100% good. Will choose next visit as well.

Dear Mr. S., Wow, receiving a score of 100 from a regular guest is what we strive for! Thank you very much for telling us about your stays with us. We find it really important to give our regular guest a 'coming home' feeling. Is there anything we can arrange for you for the next time you stay with us? To really give you a welcome feeling. And you may think big Please let me know if we can do anything! With kind regards, Demi Bos

Lovely friendly athmosphere

Customer review rating 4.5/5

Maria Families - 10/02/2020 Confirmed reviews ALL

Centrally located, spacious and clean bedrooms, lovely b'fast, free coffee all day long, great friendly atmosphere, we'll definitely come back, thank you :)

Dear Mrs. G., Wow, what an amazing review to read! We are very happy that you and your family had such a good stay with us. Also the fact that you did not mention anything that needs improvement makes us very proud! I will share your kind words with my collegues. With warm regards, Demi Bos

Very friendly and helpful

Customer review rating 4.5/5

John Business - 10/02/2020 Confirmed reviews ALL

The staff could not have been more friendly and helpful. The food offering, particularly for lunch/dinner was a little unimaginative and uninspiring, but there are numerous restaurants close by so this is not a major issue. The printer on the computer set aside for guest use was also not working, which was somewhat of an inconvenience. This was particularly important for me because my visit was for business, and it was important that I could get something printed out. But the staff offered to print out my document for me so this did not hold me up for long. Otherwise, the visit was very succesful.

Dear Mr. R., Thank you very much for you kind words regarding my colleagues! It is really great to read that were able to make your stay worth a 10 out of 10. You are right that we do not have a really extensive menu. But as you stated as well, there are plenty of restaurants in near surrounding of the hotel. Perhaps we may welcome you again! With warm regards, Demi Bos
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