Novotel Suites Den Haag City Centre Hotel 4 stars

Customer review rating 4.5/5 5,178 reviews
Novotel Suites Den Haag City Centre
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Hotel extras

  • Modern and spacious suites with microwave, TV,fridge etc.

  • Bathroom with bathtub and separate rainshower.

  • Cozy lounge with a great view of the shopping streets.

  • A fitness center and free massages on Wednesday evenings in our lounge

  • Stay longer and get more discount. Up to 35%!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • LATE CHECK-OUT UP TO 5PMPaying
  • Shoe shine machine
  • Boutique GourmandePaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Massage
  • Boat excursions
  • Bicycles rental
Information message

Payments can only be done by credit or debit card (debit card only at check-in). We do not allow cash payments.

Hotel location

Novotel Suites Den Haag City Centre

Grote Marktstraat 46
2511 BJ
den haag
netherlands

Tel: +31708505180

Fax: (+31)708505199

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    AMSTERDAM SCHIPHOL At 45.6km / 28.33 miles

  • By plane

    ROTTERDAM- THE HAGUE AIRPORT At 21.2km / 13.17 miles

  • By train

    DEN HAAG CS At 2.5km / 1.55 miles

GPS :52.077007, 4.313045

Our accommodations

Our modern suites are designed for you to work, relax or socialise. You can enjoy the view of the bustling shopping street of The Hague. All the suits are equipped with free Wi-Fi, microwave, flatscreen TV, refrigerator, bathroom with bath and rainshower.

Accessible room

A modern suite for work and relaxation.

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)
Accessible room

Family Suite for 3 to 4 persons

  • Max. number of persons: 4
  • Area: From 32
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

LA BOUTIQUE GOURMANDE

Type of cuisine: International

Although we do not have a restaurant, our 24/7 Boutique Gourmande offers a range of savory and sweet options, including prepared meals, salads and desserts. You can eat breakfast, lunch, dinner or snacks in the lounge or in your suite.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Here, our guests can enjoy a drink and relax in comfortable armchairs. The decor, lighting and music have all been designed to help you unwind after a busy day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Suites Den Haag City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,178 reviews

tripadvisor

TripAdvisor Rating 4.5/5

734 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very good as always

Customer review rating 4.5/5

Pavel (. Business - 13/02/2020 Confirmed reviews ALL

Not the first time. 100% good. Will choose next visit as well.

Lovely friendly athmosphere

Customer review rating 4.5/5

Maria Families - 10/02/2020 Confirmed reviews ALL

Centrally located, spacious and clean bedrooms, lovely b'fast, free coffee all day long, great friendly atmosphere, we'll definitely come back, thank you :)

Very friendly and helpful

Customer review rating 4.5/5

John Business - 10/02/2020 Confirmed reviews ALL

The staff could not have been more friendly and helpful. The food offering, particularly for lunch/dinner was a little unimaginative and uninspiring, but there are numerous restaurants close by so this is not a major issue. The printer on the computer set aside for guest use was also not working, which was somewhat of an inconvenience. This was particularly important for me because my visit was for business, and it was important that I could get something printed out. But the staff offered to print out my document for me so this did not hold me up for long. Otherwise, the visit was very succesful.

Like the concept

Customer review rating 4.5/5

S R. Couples - 10/02/2020 Confirmed reviews ALL

Rooms good and clean. Like the concept of the living room and ability to bring own food in if we wished. Not impressed by allowing children to ride toy car around a busy room during breakfast. This dangerous to child and other guests. There is a significant risk of an accident either by tripping over or burns from hot drinks.. Toy car should be banned until breakfast is finished.

Good stay

Customer review rating 4.5/5

Anonymous Business - 10/02/2020 Confirmed reviews ALL

Overall positive - room was comfortable, and clean. Just wish that the water in my room had been replaced on a daily basis - there was only one bottle of water for a 4-day stay.

great location nice staff

Customer review rating 4.5/5

Elbert Families - 04/02/2020 Confirmed reviews ALL

good location great living room friendly staff

My worst stay in this hotel

Customer review rating 4.5/5

Eric D. Business - 01/02/2020 Confirmed reviews ALL

I asked for highest floor and very quiet in my booking which was not granted. Then the allocated room was quite noisy (corner room). Finally I was moved to a high floor room which was very smelly but was too tired to move again. I took my entire team to the hotel this time, and I will seriously reconsider this choice for my next visit.

Dear Eric, Thank you for taking the time to tell us about your experience at the Novotel Suites Den Haag City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alyssa

Excellent choice for a city-centered stay in The Hague

Customer review rating 4.5/5

Satisfied T. Solo - 30/01/2020 Confirmed reviews ALL

This property met all of my needs, including centrality, security, cleanliness, and comfort. The staff is very warm and professional, answering all questions with kindness and great competence. The room was private, well-appointed, had lots of natural light, a pleasant skyline view, and was well-designed. The bed was comfortable, the linens were fresh, and there was a nice bathtub for soaking. Having stayed in many apart hotels and hotels in general, I prefer this property to staying in an Air BnB because it has all of the necessary amenities without the headache of figuring out quirky rental properties. The building is very secure. The whole outfit is run with professionalism and thoughtfulness. It is right in the heart of the city, with grocery stores, restaurants and trams literally right outside the door. At the same time, it has a peaceful and tranquil ambience.

Well Located

Customer review rating 4.5/5

Sp Business - 30/01/2020 Confirmed reviews ALL

Hotel is very well located. Room was clean with a good size.

Perfect location

Customer review rating 4.5/5

Maïté V. S. Couples - 28/01/2020 Confirmed reviews ALL

This is our second stay at your hotel. Very nice staff, perfect location and lovely room!

Quiet sleep

Customer review rating 4.5/5

Fernanda Business - 25/01/2020 Confirmed reviews ALL

It wasn't the first time I stayed in this hotel. The staff is very friendly and helpful, the check-in/ out are very easy, the room is comfortable and the location is perfect - not too far from my office. I always come back, when there is availability.

Dear FERNANDA C., We very much appreciate your comments regarding your stay at the Novotel Suites Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alyssa

Good stay

Customer review rating 4.5/5

I. R. Business - 24/01/2020 Confirmed reviews ALL

Well located hotel in the center, quiet. Friendly staff. Nice and very practical rooms

The best place in Den Haag for families!

Customer review rating 4.5/5

Jorge M. Families - 21/01/2020 Confirmed reviews ALL

Pretty good.

Loved design, location and most of all - people (staff).

Customer review rating 4.5/5

Minja B. Families - 07/01/2020 Confirmed reviews ALL

Surprisingly cool design of the rooms made us feel very much at home. The Manager helped us big time since we had a wrong booking via Booking.com Not to mention that once we were out of the building we could walk throughout city center. Would love to see this place own its own parking since we’ve spent 50% of the cost of 5 day rental on parking cost for two nights.

Best family friendly hotel ever

Customer review rating 4.5/5

Family B. Families - 05/01/2020 Confirmed reviews ALL

Very friendly staff, we felt home

Good hotel but can not cope when full to capacity.

Customer review rating 4.5/5

S. Solo - 01/01/2020 Confirmed reviews ALL

Staff polite and friendly and under stood the issues we faced due to the hotel being full to capacity. The reception/breakfast area could not cope with the volume of guests arriving for breakfast .... it was impossible to have a relaxed/enjoyable breakfast. On several days my room was not serviced until very late in the day (17:00 or so) and was not being serviced to the usual standard .... look rushed, no shower gel in the shower, hand towel for a shower mat etc. Rooms starting to look tired .... parts of the curtains hanging down (not hooked up properly), sliding doors on the wardrobe/utility area not sliding smoothly.

Dear Mr. Laverick, Thank you for taking the time to tell us about your experience at the Novotel Suites Den Haag City Centre. I am very sorry that you had to experience this. Could you be so kind to contact me at H1… so we can find a suitable compensation. Thank you in advance. With kind regards, Demi

Spacious room

Customer review rating 4.5/5

Kevin K. R. Couples - 31/12/2019 Confirmed reviews ALL

Chill environment with friendly reception.. I like how the room is designed and complimentary espresso machine is amazing. However, i found that providing slippers in the room is necessarily to be considered.

should be better

Customer review rating 4.5/5

Ari V. V. Families - 30/12/2019 Confirmed reviews ALL

Rooms were pretty good and ok and great shower. Even having a seperate bath was nice for the kids. Room was set up pretty efficient and like that. BUT arrival was very negative experience with room not ready, so we waited and then we had to wait again for more than 30 minutes. Not good. Furthermore the breakfast was a negative experience as well, perhaps too busy but no free tables, people standing and eating, dishes everywhere, not enough food, not enough staff, so pretty nasty experience and was not expecting this from Novotel. Not having a proper reception also is not a very good thing from my view.

Dear ARI VAN V., Thank you for taking the time to tell us about your experience at the Novotel Suites Den Haag City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alyssa

A great hotel and a great location

Customer review rating 4.5/5

Mentorit Families - 30/12/2019 Confirmed reviews ALL

Overall very good, it is great for families! The price and value were correct, clean room, nice service. The only thing that must be better - is the breakfast which was not fresh and in some cases even not correct to be even served (health and safety issue)

Central location, cozy, disturbances

Customer review rating 4.5/5

Anonymous Families - 29/12/2019 Confirmed reviews ALL

Well equipped for short stays, it was comfortable and easy with a toddler. It is in a very central location and superb for shopping and sightseeing in The Hague. We were disturbed though during the day even with the “do not disturb” sign on the door as 2 staff came in without announcement to check the fire alarm system. Only after asking them repeatedly as our child was sleeping, they left. This made us feel uncomfortable for the rest of the stay and should not have happened. Parking is very expensive (35 euro / day).

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