ibis Bogota Museo

ibis Bogota Museo 3 estrelas

Classificação clientes Avis (Classificação ALL) 4.5/5 2.484 comentários

Ver em um mapa

Este hotel é Planet 21 Prata

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Hotel ALLSAFE. Aprovado

Localização do hotel

ibis Bogota Museo

Transversal 6 No 27 - 85, Centro Internacional
11001 BOGOTA
Colômbia

  • TRANSMILENIO:  MUSEO NACIONAL

  • De avião

    EL DORADO A 15 km / 9,32 milhas

GPS:4.614176, -74.068794

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar

QCEVICHE

Nossas acomodações

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.5/5  2.484 comentários

Classificação no TripAdvisor  4.0/5  1.696 comentários

Certificado de excelência 2022

Excellent Location, Poor Costumer Service

Classificação TripAdvisor 3.0/5

Giannina S Friends getaway - Avaliação certificada TripAdvisor

I have mixed feelings about our stay, and customer service left to be desired. With this being said there are various positive attributes to the hotel likes it’s location and comfortable beds. They were venues like a pharmacy; stores, restaurants, and fast food nearby. They were very good, affordable, and accessible. Additionally, the housekeeping, restaurant staff and service were good but NOT the reception/front desk. Our reservation was confirmed to include breakfast. However, the hotel would not honor this despite paperwork and taking to booking.com (a two hour call). The rate that we were charged for breakfast was also different from the rate in the paperwork we had. The first face you see upon checking in is your introduction to a new country and it’s people, it should, in my opinion, be a pleasant one. Especially after being exhausted due to many hours of traveling. The front desk staff was young and again, in my opinion, inexperienced and detached/uninterested in interacting with customers—I think that they can use additional training. Valentina was our first encounter and she was unempathetic, if not unpleasant. She didn’t seem interested in helping us solve the issue and was texting during our interactions. When we called from upstairs, we couldn’t reach her (reception) , and had to go downstairs in person. Our safe was not working the whole time we were there. We informed the front desk and they never fixed it (we were there 4 days). In sum, overall the hotel was not bad, it was centrally located and I would consider returning, but with reservation/hesitation!

Dear Giannina, Thank you for taking the time to tell us about your experience at the ibis Bogota Museo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Iván Gil C Subgerente Hotel ibis Bogota Museo

My experience

Classificação TripAdvisor 3.0/5

agarzonrojas Avaliação certificada TripAdvisor

Impersonal service and barely have what you need. You enter and leave the hotel without receiving a response to the greeting from the workers. The hotel doesn't have a fridge. In the bathroom they do not offer the minimum necessary towels. Rooms are small and a bit dark

Dear Agarzonrojas, Thank you for taking the time to tell us about your experience at the ibis Bogota Museo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Iván Gil C Subgerente Hotel ibis Bogota Museo

A week in Bogota

Classificação TripAdvisor 5.0/5

vern681 Negócios - Avaliação certificada TripAdvisor

I always stay at this hotel when I'm in Bogota bees of the proximity to everything I need to be near. All the rooms also come with an amazing view. The staff is friendly and helpful. I highly recommend this hotel.

Dear Vern681, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Iván Gil C Assistant Manager ibis Bogota Museo

Never Disappointing!

Classificação TripAdvisor 5.0/5

spenone Avaliação certificada TripAdvisor

ibis has always met my expectation. It's in a very safe location with lots to see and do. The ibis in Cali is my favorite next up Bogota then Cartagena. I with the rooms could be a little warmer if not then at least a heating element for those cold nights!

Dear Spenone, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Iván Gil C Assistant Manager ibis Bogota Museo

Great location!

Classificação TripAdvisor 4.0/5

KAFG Avaliação certificada TripAdvisor

Staff was very friendly, room was small but enough for a couple of days. Breakfast was full of people but we didn't have any problem finding seats. I recommend to coordinate airport pickup directly with the hotel. I took it in the airport and it cost 70.000 COP but in the hotel was 30.000 COP

Dear Guest. Your review is very important to us, we joy to know that you enjoyed your stay; we hope you comeback soon. Kind Regards Dianne Rivera M Deputy Manager.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 886 comentários 9.3/10 Localização
  • 986 comentários 5.6/10 Quarto
  • 1.302 comentários 8.1/10 Serviço
  • 40 comentários 8.8/10 Wifi
  • 471 comentários 3.6/10 Conforto
  • 378 comentários 7.3/10 Café da manhã
  • 365 comentários 7.5/10 Limpeza
  • 5 comentários 1.4/10 Centro de Bem-Estar/Spa

Com a tecnologia Trustyou

Todos os nossos hotéis em BOGOTA