Mercure George Hotel Reading 4 stars

Bedrooms appear to have been recently refurbished but old furniture. My room also only had a view of a brick wall. Public areas smelt either of curry or damp. Restaurant / bar service not of a good standard.

Friendly staff. Breakfast did not taste good.

1/ Arrival: “sorry, system is very slow” 2/ Overnights: doors not locking, each single noise from the corridor wakes you up 3/ Bathroom: all equipment old and not renovated for years 4/ Room: minimalistic equipment 5/ Internet: does not exist (although internal WiFi covers all areas) 6/ On-site kitchen: catering Comparing to “European” Accor standards I would say this place is below “Ibis Budget” level. Keep smiling :) - this is Victorian Style!

Another comfortable stay

a lovely weekend with my daughter christmas shopping staff were very friendly, great breakfast too

Very nice and very good service

just ok but room actually not up to scratch

Very noisy outside (I realise it's beyond the control of the hotel). Hotel needs some desperate refurbishment - paint is peeling etc. The wifi is not easy to connect to in the rooms, it took the gentleman on reception to show me how to do it - it would probably help if either they explain that to customers as they check in (as there's lots of references to the wifi on trip advisor) or even better get the issue sorted out with whoever deals with your wifi and communications there. Breakfast was pretty uninspiring. But all the staff were very polite and helpful.

There are better hotels at the same price, the george is very dated, carpet furniture etc

Checking was smooth and reception staff pleasant and helpful. The room was fine and fairly spacious, if a little too warm. However:- 1 - Restaurant area not defined - Dickens bar & restaurant + Bhel Pur. We had fish ‘n’ chips for our dinner but it was like supermarket fish ‘n’ chips - nothing special and small portions. 2 - When we returned from a concert at the Hexagon, in Reading, at about 10.40pm we were told that the bar was closing - begrudgingly the staff member agreed, after we told her we were staying at the hotel, to make us coffee, she then left the bar. 3- Breakfast - No meet and greet to seat. Cooked breakfast was cold and undercooked. Beans were covered but the scrambled eggs were not and went cold quickly. When being replenished new food was put on top of old and was touched by bare hand.

Nice room, comfy bed.

I always feel it is home from home at the george

Exactly what I needed. very quit relaxing and all the facilities I needed in the Executive room to enable me to work in peace and quiet

Pleasant and enjoyable

I wasn't satisfied with this stay and it's put me off coming again. The room [107] was cramped, the telephone didn't work, two of the four lights I the tiny bath room weren't working. There were finger nail clippings on the bathroom floor; the room was poorly lit and generally grubby. Selecting TV channels is fiddly and I had to ask at reception how to use the Wi-Fi... which actually was rubbish.