Mercure George Hotel Reading 4 stars

Customer review rating 3.8/5 2,868 reviews

Mercure George Hotel Reading
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Hotel extras

  • The oldest known building in Reading, dating back to 1423

  • Located just 20 minutes away from Heathrow Airport

  • Landmarks include the Madjeski Stadium and Reading Abbey

  • Within a five-minute walk of Reading Railway Station

  • On-site Prezzo restaurant serving quality Italian food

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing (Nearby)Paying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre (Nearby)
Information message

Hotel location

Mercure George Hotel Reading

10 - 12 King Street
Berkshire
RG1 2HE
reading
united kingdom

Tel: +441189573445

Fax: (+44)118/9508614

Check-in from 15h00

Check out up to 11h00

  • READING BUSSES :  READING STATION

  • By plane

    LONDON GATWICK At 88km / 54.69 miles

  • By plane

    LONDON HEATHROW At 40km / 24.86 miles

  • By plane

    LONDON LUTON At 96.5km / 59.97 miles

  • By train

    READING STATION At 1.3km / 0.81 miles

GPS :51.455097, -0.970194

Our accommodation(s)

Classic room with Double Bed or 2 Single Beds

Accessible room
  • Max. number of persons: 3
  • Satellite/cable colour TV

Superior Room with Double Bed or 2 Single Beds

Accessible room
  • Max. number of persons: 3
  • Satellite/cable colour TV

Classic Twin Room with 2 Single Beds

Accessible room
  • Max. number of persons: 2
  • Area: From 40 / 431 sq ft
  • Satellite/cable colour TV

Executive Room with Double Bed or 2 Single Beds

Accessible room
  • Max. number of persons: 4
  • Satellite/cable colour TV

Classic Room with Single Bed

Accessible room
  • Max. number of persons: 1
  • Satellite/cable colour TV
Rooms

Our restaurants and bars

PREZZO

Type of cuisine: International

Prezzo is about providing great quality Italian food in a friendly and relaxed environment at reasonable prices. Only using the finest seasonal products available, the menu includes pizza, pasta, risotto, grilled meats and fresh salads

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DICKENS BAR & BRASSERIE

Non contractual photo

Relax in the luxurious surrounds of our recently refurbished LV Lounge & Bar.Ideal for both business and pleasure the bar has an extensive range of beverages and the food menu contains traditional dishes all prepared using local produce whenever possible

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure George Hotel Reading

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

2,868 reviews

tripadvisor

TripAdvisor Rating 3.0/5

723 reviews

Very helpful friendly staff

Customer review rating 3.8/5

Greatlocation .. S. C. .. Families - 23/03/2020 Confirmed reviews ALL

I have stayed quite a few times. As family nearby. I am always greeted with a smile from reception . .

Fine

Customer review rating 3.8/5

Name Business - 20/03/2020 Confirmed reviews ALL

Hotel was fine, breakfast was disappointing. Room was very warm.

Good location

Customer review rating 3.8/5

Graeme D. Business - 16/03/2020 Confirmed reviews ALL

Decent room and friendly staff

Dear Graeme D., We very much appreciate your comments regarding your stay at the Mercure George Hotel Reading. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 3.8/5

Ian Business - 15/03/2020 Confirmed reviews ALL

Excellent hotel, staff fully helpful. Only comment is the heating in the room was impossible to turn off resulting in a very hot room. Opening the windows helped a bit, but then the all night noise from drunks and a JCB kept me awake for long periods. So please fix the thermostats on the radiators. Other than that great stay and look forward to returning.

Dear Ian H., Thank you for taking the time to tell us about your experience at the Mercure George Hotel Reading. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good location

Customer review rating 3.8/5

Anonymous Couples - 14/03/2020 Confirmed reviews ALL

Location good, our room smelt of stale curry and the cupboard was broken. The breakfast was good with good range

Dear Claire H., Thank you for taking the time to tell us about your experience at the Mercure George Hotel Reading. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great value, but they should invest in it now

Customer review rating 3.8/5

Matt D. M. Solo - 14/03/2020 Confirmed reviews ALL

Good hotel but the whole place just needs a facelift and it would be a terrific hotel. Staff are great, mega clean as well but it’s just quite old and tired now.

Dear Matthew D., Thank you for taking the time to tell us about your experience at the Mercure George Hotel Reading. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Smell of mold in room was delt with by the reception

Customer review rating 3.8/5

Ron B. Couples - 07/03/2020 Confirmed reviews ALL

Breakfast was very poor bacon burnt mushrooms overcooked and dry sausage burnt had to send back because it was inedible. Very disappointed as this was a present and which me and my partner was looking forward to as a nice relaxing break

Dear Ron B., Thank you for taking the time to tell us about your experience at the Mercure George Hotel Reading. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Excellent central location and a good stay as always here

Customer review rating 3.8/5

James B. Solo - 04/03/2020 Confirmed reviews ALL

Its always a pleasure to stay in this hotel. The wonderfully historic building with friendly and helpful staff give it a great relaxed atmosphere. The food is invariably excellent and cooked to order so sometimes having to wait a little is no problem. I would recommend this hotel to anyone wishing to visit this area.

Dear James B., We very much appreciate your comments regarding your stay at the Mercure George Hotel Reading. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Midweek overnight

Customer review rating 3.8/5

Guest Solo - 04/03/2020 Confirmed reviews ALL

It was ok. The single room was a bit cosy. The TV had poor quality sound and the picture ratio was off. The toilet roll holder position prevented the toilet seat being raised. Cooked breakfast was dry, sausage tough, mushrooms wrinkled, no hash browns. Staff were friendly and polite but the overall service was no better than the nearby Ibis Styles even though it ought to be a notch above.

Dear Lewis W., Thank you for taking the time to tell us about your experience at the Mercure George Hotel Reading. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located, comfortable bed, nice staff

Customer review rating 3.8/5

Alina Business - 01/03/2020 Confirmed reviews ALL

Very comfortable room, clean, nice and serviable staff

Dear Alina P., We very much appreciate your comments regarding your stay at the Mercure George Hotel Reading. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madhu

Reading city centre hotel

TripAdvisor rating 3.0/5

28Ballallings 01/03/2020 TripAdvisor review

The Mercure George hotel in Reading is situated in the centre of the city. Ideally placed for all the shops and the large shopping centre. Parking is a bit of a problem as you have to use the local car park. The hotel was nice and clean and the reception staff were very helpful especially regarding the car parking. A very quaint hotel with a lot of history, but still offering modern facilities including disabled access. As my wife is in a wheelchair we were given a lovely handy room with disabled facilities.

Well located, old traditionnal british house

Customer review rating 3.8/5

Anonymous Business - 28/02/2020 Confirmed reviews ALL

was ok after i've killed the mites in my room!

Dear Jean-Louis M., Thank you for taking the time to tell us about your experience at the Mercure George Hotel Reading. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a excellent service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards Madhu

Well located in the city centre but retains an old world charm

Customer review rating 3.8/5

Anonymous Business - 28/02/2020 Confirmed reviews ALL

Hotel was easy to find in the main shopping area. It blended the old with the new with a quirky layout incorporating modern facilities. Staff were friendly and helpful. Easy access to transport being only a short walk from the station. Only minor observation is that the rooms were very warm.

Dear Alison L., We very much appreciate your comments regarding your stay at the Mercure George Hotel Reading. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Madhu

Home from home

Customer review rating 3.8/5

Anonymous Business - 28/02/2020 Confirmed reviews ALL

As usual I had a very comfortable and lovely stay. Very clean, ideal location and wonderful staff

Dear Fiona E., We very much appreciate your comments regarding your stay at the Mercure George Hotel Reading. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Madhu

rooms need as deep clean

Customer review rating 3.8/5

Unhappy F. U. Business - 27/02/2020 Confirmed reviews ALL

bed not comfy, room need a deep clean,

Dear Brian C., Thank you for taking the time to tell us about your experience at the Mercure George Hotel Reading. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Madhu

Located excellent

Customer review rating 3.8/5

Mark R. Families - 25/02/2020 Confirmed reviews ALL

Stayed twice and both times couldn't ask for more,never tried the breakfast so cant comment. Downside,went to the bar and waited for at least 15 minutes in the end I gave up and went somewhere else.

Dear Mark r., We very much appreciate your comments regarding your stay at the Mercure George Hotel Reading. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Madhu

Well located, charming but poor wifi

Customer review rating 3.8/5

J Families - 22/02/2020 Confirmed reviews ALL

I like the hotel and would stay again, but not for a business trip unless the wifi is improved.

Dear Jordan M., We very much appreciate your comments regarding your stay at the Mercure George Hotel Reading. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madhu

Excellent location, lovely hotel but noisy in the evenings

Customer review rating 3.8/5

Nicola M. Friends - 17/02/2020 Confirmed reviews ALL

The hotel itself is lovely amd in a great central location. Due to its age and having original windows you could hear a lot going on outside from people talking and laughing as they walked past to delivery trucks banging about outside. God selection for breakfast with hot food made to order but not great quality of hot food. Sausage and bacon tastes like they were the basic range bought from a supermarket. Staff were lovely. It felt that this hotel has the potential to be an amazing hotel but falls a little short due to the noise levels experienced and the basic food produced. The attention to detail with the history is lovely with rooms named after Charles dickens books but the detail falls short in other areas meaning it loses it edge against all the other hotels in the area.

Dear Nicola m., We very much appreciate your comments regarding your stay at the Mercure George Hotel Reading. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madhu

Conveniently located from 500 brook street

Customer review rating 3.8/5

F V. V. Business - 13/02/2020 Confirmed reviews ALL

Stay was fine as it was the first time. Do want to reach out to the bartender (Wednesday 5-Feb around 19:15) who got accused not being impolite. Even keeping up a friendly face was interpreted “he is laughing at me” and the whole deal is, the old woman was going to pick a fight with anyone to make sure to weasel out from her bill. She finished a whole steak and then started complaining about it how bad the steak was. So please for next time keep her out of your hotel, the bartender took all the harassment very professionally and politely, good job man. F vd V. +3…

Dear Fokke Van Der V., We very much appreciate your comments regarding your stay at the Mercure George Hotel Reading. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Satisfactory

Customer review rating 3.8/5

Dave Business - 13/02/2020 Confirmed reviews ALL

Satisfactory. Room comfortable, good location. Hotel appearance tired, breakfast understaffed.

Dear Dave E., Thank you for taking the time to tell us about your experience at the Mercure George Hotel Reading. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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