Mercure George Hotel Reading 4 stars

Everyone was very welcoming and helpful, the hotel was lovely.

Good location, served the purpose of a brief stay but the room was very cold

Spent very little time in the hotel - just used it for overnight accommodation and breakfast. It did what was needed. Bathroom (room 307) desperately in need of a good clean: black mould on the shower hose and around the taps; waste bin top broken. I did not choose this hotel - I was 'bumped' from the Ibis Styles round the corner due to low occupancy there.

I am usually upgraded and given a drinks voucher for a welcome drink. Just lately I have had to remind staff about the drink voucher and I was not upgraded. I understand this is not always possible but it was disappointing as I am a regular guest and I have always rated the hotel so highly

Overal Good, some mould in bathroom, Television did not work but nice quiet room

I had stayed more than 50 days in the hotel and felt really great with all the experiences. Felt like my home and the staff members are good ,really helpful and friendly . DIckens Bar experience was awesome. Bhel puri food was really nice. COMPLAINTS : - --> ********You guys should do some alternatives to build "GUEST LIFT ". I was literally helped two old people twice to carry their luggage.Foreigners will carry 2 * 23 kg luggage. Building lift is not possible means , arrange at least luggage lifts . --> Please take care of the Fire alarm , three times it rang but without any valid incident.

The room was poor quality, the hotel was very noisy, the breakfast was poor, staff rude

Room location good, very noisy all night, bottles being emptied in the early hours, very noisy all night, water constantly flushing somewhere above. Breakfast not hot, even the dishes on the hot plate were Luke warm. Poached eggs on toast, toast dry no butter, white of eggs not cooked properly.

Staff friendly and helpful as allways, room very comfortable and quiet, everything good.

The lower floors at the hotel smelt like curry which I presume was as a result of an internal restaurant. I was on the third floor so this wasn't an issue in my room. The room was clean, if a bit tired, with the phone socket having detached from the wall. There were no sockets near the bed to allow me to charge my phone and keep it within reach. The staff were very polite and helpful.

Poor, tired and dated

When I ordered a bowl of porridge and one mushroom omelette for breakfast the waitress brought both to the table at the same time.I asked do I eat the hot porridge first followed by the cold omelette or the hot omelette followed by cold porridge? Oh...…. and walked away.I ate hot porridge and left the cold omelette.Going to the reception and relating the situation the reception said "Oh dear" I remarked that that was the most expensive breakfast I had in any hotel £12.50 for a bowl of porridge.Unlike OLiver I did not ask for more.

The hotel has no lift and I have large luggage. I was put on the 5th floor. The front desk girl keep telling me it is the 3rd floor but actually quite lot of stairs and doors. Room is street facing and quite noisy. Homeless people outside partying until 2AM. Room charged in full upon check in (booked flexible rate) and told can not cancel the 2nd day. After complaint, changed room to lower floor the 2nd day and was Ok.

Cosy and unique hotel experience in the center of Reading in the oldest building of the town. The otel offers bar and restaurant service. Standard breakfast offering.

Awful! I should have realised this was a bad idea staying here as soon as I saw earplugs beside the bed. Staff were very efficient and polite. But.... Every car, every late night drunk and reveller from the street, every bar playing loud music, kept me awake through inadequate glazing.. It was like camping outside a bar in Ibiza on a Saturday night. Also, the curtains were inadequate at keeping out street light. Facilities were limited. Need a hair dryer? You won’t get one here.