I booked this hotel last year as I've stayed there on numerous occasions and I was turned away by the manager as they had closed the hotel to customers to house afgans with covid that is what I was told no one from accor had contacted me after driving 3hrs to get there for my partners birthday weekend I am still waiting for someone to contact me to explain to me why profit was put before paying customers

Allocated THE most noisy room in the hotel (Rm120) with the stairwell outside the door and a very very noisy thoroughfare outside the windows, which were fully closed! Staff were delightful. Hotel is poor even with the cheaper room rates.

I always try to stay at the George Hotel when I visit Reading. It’s a lovely place, great facilities and superb location. But best of all are the staff and management team, they simply make you feel at home and it’s wonderful !!

I am an employee of Network Rail and I travel up and down the country staying in hotels that are on our system which includes several Mercure Hotels. The George at Reading will be taken off our, list of favoured hotels as it is in need of upgrade, in my opinion, and the, facilities at best were very poor. It wasn't made clear that there would be no hit breakfast and there would, be no tea or coffee in the morning. The room (406) was OK but really hot with only a small fan provided. There were 2 of us,staying and only 1 large towel was in the room when we arrived.

Stayed in the George hotel for 2 nights and was very disappointed. Room very hot, had a fan but you could not leave it on overnight as too noisy. Air conditioning needed. Requested to move room but was told none available. Breakfast was very disappointing for £12.60 you got a box of cereals, muffin and small carton of orange juice. Would definitely not book a room with breakfast included if I knew this was what you were going to get.