Name: Mercure Letchworth Hall | 4 Star Hotel in Letchworth - ALL
Address: Letchworth Lane, Letchworth Garden City, Hertfordshire, LETCHWORTH, SG6 3NP, United Kingdom
Telephone: +441462683747
Rating: 3.5

Our hotel has obtained the ALLSAFE cleanliness and prevention label, verified by Clifton Environmental Services. This ensures that our hygiene and prevention measures meet the highest standards. This hotel is currently open. In line with the government guidelines and the current lockdown, we are only accepting bookings where it is essential to stay in the hotel for work purposes or where people can't get home.

Mercure Letchworth Hall Hotel 4 stars

Customer review rating (ALL Rating) 3.5/5 440 reviews

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Description

Mercure Letchworth Hall Hotel

Hotel for travellers looking for local and authentic experiences

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols and provides assurance that these standards are being met at Mercure Letchworth Hall Hotel.

Tom Brierley, Hotel Manager

Mercure Letchworth Hall Hotel Hotel for travelers looking for local and authentic experiences The elegant Mercure Letchworth Hall Hotel & Spa is a 4-star hotel like no other, set in a converted manor house among eight acres of picturesque grounds. Originally built in the 17th-century, the hotel still maintains many of its original features, including a glorious Jacobean fireplace that's ideal for relaxed evenings. Overlooking Letchworth Golf Club, the hotel boasts 87 modern en-suite bedrooms.

The hotel is ideally-located for visiting nearby attractions such as Knebworth House, Whipsnade Zoo and St. Albans. The hotel grounds are also perfect for team building or relaxation days, with golf and spa activities available to all guests. Lytton's Bar & Lounge boasts a choice selection of international cuisine freshly-prepared in-house. We have several meeting rooms available for your socially distanced business needs . Book your stay now and start making some unforgettable memories.

Mercure Letchworth Hall Hotel is located in Hertfordshire bordering Cambridgeshire and Bedfordshire. Great base to explore Cambridge, Hitchin and St. Albans. Alternatively Start your holiday with us prior to jetting off from London Luton Airport

Hotel extras

An ALLSafe Clifton Environmental Certified Hotel
Nuffield Health & Wellbeing Centre (partially open with limited numbers 01462 681075)
Food is being served daily in our Lytton's Bar and Restaurant.
Meeting rooms available - All set ups socially distanced
Full English breakfast available in the restaurant.

ALLSAFE approved hotel

Hotel location

Mercure Letchworth Hall Hotel

Letchworth Lane, Letchworth Garden City, Hertfordshire
SG6 3NP LETCHWORTH
United Kingdom

GPS:51.963759, -0.229099

Telephone +44 1462 683747

+44 1462 481540

LETCHWORTH

Railway station

3.22 km / 2 mi 20 min walk / 5 min drive

HITCHIN

Railway station

4.83 km / 3 mi 1 hrs walk / 10 min drive

LONDON LUTON

Int. airport 1 - full name

20.6 km / 12.8 mi 15 min walk / 29 min drive

LTN

Int. airport 1 - IATA code

20.6 km / 12.8 mi 15 min walk / 29 min drive

MILTON KEYNES

Railway station

43 km / 26.72 mi 51 min drive

GBMKC : M. KEYNES

TRAIN + HOTEL GARE SNCF

43 km / 26.72 mi 51 min drive

STN

Int. airport 2 - IATA code

47.5 km / 29.52 mi 53 min drive

LONDON STANSTED

Int. airport 2 - full name

47.5 km / 29.52 mi 53 min drive

LONDON HEATHROW

Int. airport 3 - full name

85.1 km / 52.88 mi 57 min drive

LHR

Int. airport 3 - IATA code

85.1 km / 52.88 mi 57 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

In summary

On site

Car park
Restaurant
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

LYTTON'S Non contractual photo

Our accommodation(s)

The 87 bedrooms offer guests a range of accommodation options including spacious suites, interconnecting rooms, classic and executive rooms. All rooms are fully air conditioned and have complimentary WiFi and Freeview. All bedrooms are in line with 4-star standards and many rooms have wonderful views overlooking the Hall's grounds. All guests have complimentary use of our on-site Nuffield Health & Wellbeing Centre and can access Letchworth Golf Club (a fee applies).

Room

Standard Room with 1 double bed Non contractual photo

Max. number of persons: 2
Views: Golf view or Garden View or City View

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Room

1 Single bed Superior Non contractual photo

Max. number of persons: 1
Views: Golf view or Garden View or City View

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Room

Standard Room with 2 single beds Non contractual photo

Max. number of persons: 2
Views: Golf view or Garden View or City View

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Room

Superior Room with 1 kingsize bed Non contractual photo

Max. number of persons: 2
Views: Garden View or City View

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Room

Suite 1 Double bed Deluxe Non contractual photo

Max. number of persons: 4
Views: Garden View or Golf view

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Our guest reviews

APPEARS A SHORTAGE OR LACK LUSTRE OF STAFF

travellerAust2 11/15/2022 TripAdvisor review

A large rabbit warren of a hotel which is used a lot for conferences, weddings and functions. Convenient for us to visit friends and was quiet. Checked into reception with our cases and as our room was up some stairs we asked for some help but no one was available, eventually a kind guest helped us. We experienced several trips to reception as you couldn't reach them by phone, either for another key as the one we had stopped working, glasses, tea bags all little things. One night all our lights in our room went off which obviously couldn't be fixed until the next day. I did relate to a staff member this is like Faulty Towers and the person agreed. Luckily our room was large with a nice new bathroom and separate toilet. The person on reception on the day we arrived quoted a price for breakfast we had it on our last day. Unfortunately my husband paid the bill without checking and they had charged a difference price for the breakfast and when I queried it they said this was the correct price. They would not credit the difference, poor public relations in my opinion.

Poor attention to detail spoils otherwise comfortable hotel

Nigel R. Couples - 11/13/2022 Confirmed reviews ALL

No glasses in room. Phone clock an hour ahead. Luke warm water made breakfast tea undrinkable.

Dear Nigel R., Thank you for taking the time to tell us about your experience at the Mercure Letchworth Hall Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Great location for surrounding area

A. J. Solo - 11/13/2022 Confirmed reviews ALL

The staff were welcoming and helpful. The room was large and very clean. The bed was very comfortable but several things were, although minor, very disappointing. The handrail in the bath was becoming loose and I was unable to have a bath because the plunger was detached and so the water just ran away. The reading lights on both sides of the bed did not work. In the bar I asked for a Bloody Mary. They didn't know how to make it so had to look it up. It was disgusting and I did not drink it. Breakfast was very varied and good value and again, the staff were great.

Dear Alan J., Thank you for taking the time to tell us about your experience at the Mercure Letchworth Hall Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Thank You!

gemmamO4939YV Families - 11/13/2022 TripAdvisor review

Had a lovely time. Stayed in one of the suites. Staff were attentive, friendly and accommodating. Ellie, Charli and Helen made our visit very special. Thank you so much. We had stayed at this hotel previously a few years ago. Brought back some lovely family memories.

Overbooked

Jl Business - 11/11/2022 Confirmed reviews ALL

Not great experience. I was allocated rm 15 which was already occupied. No additional rooms available. You receptionist was EXCELLENT in that she re-booked me elsewhere but it meant I had to get back in the car, drive etc.

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