Mercure Letchworth Hall Hotel 4 stars

Customer review rating 4.0/5 4,458 reviews

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Mercure Letchworth Hall Hotel
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Hotel extras

  • An ALLSafe Clifton Environmental Certified Hotel

  • On-site Nuffield Health & Wellbeing Centre

  • 17th-century manor house, complete with original features

  • Wedding facilities capable of accommodating 170 guests

  • 7 dedicated meeting rooms accommodating up to 240 guests

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private outdoor parking
  • Reduced mobility rooms
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Beauty salon
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Sauna
  • Golf course 18 holes (Nearby)Paying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Copy/print service available
Information message

Hotel location

Mercure Letchworth Hall Hotel

Letchworth Lane
Letchworth Garden City
Hertfordshire
SG6 3NP
letchworth
united kingdom

Tel: +441462683747

Fax: (+44)1462/481540

Check-in from 14h00

Check out up to 12h00

  • By plane

    LONDON HEATHROW At 85.1km / 52.88 miles

  • By plane

    LONDON LUTON At 20.6km / 12.8 miles

  • By plane

    LONDON STANSTED At 47.5km / 29.52 miles

  • By train

    HITCHIN At 4.83km / 3 miles

  • By train

    LETCHWORTH At 3.22km / 2 miles

  • By train

    MILTON KEYNES At 43km / 26.72 miles

GPS :51.963759, -0.229099

Our accommodation(s)

The 87 bedrooms offer guests a range of accommodation options including spacious suites, interconnecting rooms, classic and executive rooms. All rooms are fully air conditioned and have complimentary WiFi and Freeview. All bedrooms are in line with 4-star standards and many rooms have wonderful views overlooking the Hall's grounds. All guests have complimentary use of our on-site Nuffield Health & Wellbeing Centre and can access Letchworth Golf Club (a fee applies).

Standard Room with 1 double bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

1 Single bed Superior

  • Max. number of persons: 1
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 2 single beds

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room with 1 kingsize bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Suite 1 Double bed Deluxe

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

LYTTON'S

Type of cuisine: International

Lunch

12:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Enjoy a drink in our bar which stocks a full range of wines and spirits. During the summer months why not enjoy a bar lunch on our patio, which has magnificent views of our gardens and neighbouring Letchworth Golf Course.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 216

  • Maximum capacity: 240 people

  • Maximum banquet capacity: 170 people

Find out more

Our guest reviews for
Mercure Letchworth Hall Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

4,458 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,666 reviews

Customer review rating 4.0/5

Simon Business - 12/09/2020 Confirmed reviews ALL

Room was ok, staff were great, Covid 19 rules (mask wearing DID NOT occur with guests & wasn’t enforced), breakfast was extremely poor & extremely expensive...1 yoghurt, a Spurs he’d banana, a breakfast bar & a sachet of orange juice...no value for money

attentive staff and good service

Customer review rating 4.0/5

Anonymous Business - 11/09/2020 Confirmed reviews ALL

The hotel was very clean and staff were sensitive to Covid measures. Room was spacious. Light bulbs needed replace to small lights but otherwise very comfortable. Nice breakfast and accomodated veggies

slowly emerging from lockdown but could emerge quicker

Customer review rating 4.0/5

Anonymous Business - 11/09/2020 Confirmed reviews ALL

Overall average at best, however the staff as always are this hotels best asset, so willing to help however the recently opened bar needs to have someone in attendance at all times. The restaurant is now needed as occupancy is around d 75%

In need of refurbishment

Customer review rating 4.0/5

Elaine B. Business - 10/09/2020 Confirmed reviews ALL

The hotel is located in a very quiet park, however, it is in need of refurbishment. The rooms were of a low standard, and there was a big hole in the hallway ceiling. The food was very, very average. The staff were absolutely wonderful, very helpful and incredibly welcoming

Friendly staff, lovely hotel

Customer review rating 4.0/5

Tim D. Couples - 08/09/2020 Confirmed reviews ALL

We have stayed at Letchworth Hall many times over the years, mainly as the staff are so friendly and always accommodate for my wife who is a coeliac and requires a gluten free menu.

Lovely location

Customer review rating 4.0/5

Anonymous Couples - 08/09/2020 Confirmed reviews ALL

We were a little nervous staying away from home as we have been shielding for six months.The hotel felt safe with all the measures that have been put in place, which made our stay a happy one

Regular visitors to Letchworth Hall

Customer review rating 4.0/5

Hd Couples - 08/09/2020 Confirmed reviews ALL

Was different to our usual stays because of Covid, so we couldn’t use the restaurant or bar. But room was comfortable enough.

Lovely location

Customer review rating 4.0/5

Phil Business - 28/08/2020 Confirmed reviews ALL

This is the second time I’ve stayed here both of which during the Corona virus period. A lovely although a bit tired hotel in a great location, I visited Duxford aircraft museum and the Harry Potter experience, after I’d finished my work of course. The staff here are so helpful and friendly. I would certainly recommend this hotel.

Safe and friendly staff

Customer review rating 4.0/5

Andrew Business - 28/08/2020 Confirmed reviews ALL

Visiting during the current situation is a different experience than normal, but the staff remain friendly, helpful and maintain all the necessary safety procedures. The reduced service is a disappointment and the limited menu is something I look forward to consigning to the past once we return to more normal circumstances.

post-lockdown overnight stay

TripAdvisor rating 4.0/5

Mr A 24/08/2020 TripAdvisor review

Hygiene and cleanliness were very good. As they were operating on skeletal staff levels, the service and general standards were inevitably compromised, but the basics were provided in an environment that was sparse but in which we could be confident of it being safe.

Air Con Broken

TripAdvisor rating 4.0/5

Mumonamissionxo 10/08/2020 TripAdvisor review

My air con was broken so was given with an extremely loud fan that only circulated hot air, which couldn’t be on whilst I slept due to how loud it was anyway. I appreciate the attempt at a solution, but with current temperatures in the UK the sleep was unbearable.

Convenient

TripAdvisor rating 4.0/5

TechnoGeoff 19/07/2020 TripAdvisor review

I stayed at the end of lockdown so strange times for us all. However the hotel and grounds are in urgent need of some TLC. Bed comfortable and room pleasant with view over lawn and golf course. No bar or restaurant, and rather meagre breakfast in a bag. 2 excellent pubs in the village a 10 minute walk away.

Dear TechnoGeoff, Many Thanks for taking the time to review your recent stay at the property. We appreciate all your comments and we will take them on board to improve our services to all guests. Kindest Regards Reception.

Excellent in difficult circumstances

Customer review rating 4.0/5

Colin Business - 24/03/2020 Confirmed reviews ALL

At the start of Covid 19 problem staying here was a great choice. Staff were very good.

Dear colin W., We very much appreciate your comments in this very difficult time regarding your stay at the Mercure Letchworth Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Kindest Regards Reception Team

Didn't consider refund even in coronavirus situation

Customer review rating 4.0/5

Dr S. L. Business - 22/03/2020 Confirmed reviews ALL

I have booked the hotel because I had APLS course there Herefordshire NHS trust but due to Coronavirus the course got cancelled and I requested them for refund but they didn't consider it. I just felt it was a genuine reason and when all others are paying respect to NHS doctor and they want to make money out of it with no respect for NHS doctor..

Dear Sushil L., Thank you for taking the time to tell us about your experience at the Mercure Letchworth Hall Hotel. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. As per our telephone call, I have carried out the actions as discussed. On behalf of myself and the team here at the property, can we just say a massive thank you for all your hard work and all your colleagues working extremely hard during this difficult time. Kindest Regards James Front Office Manager.

Quiet is Good

Customer review rating 4.0/5

Yellowbird Business - 22/03/2020 Confirmed reviews ALL

Hotel dealt well with COVID-19 risk. Restaurant as closed, but food served in the bar. Precautions t the gym separating equipment and extra cleaning.

Dear Brian C., We very much appreciate your comments regarding your stay at the Mercure Letchworth Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kindest Regards Reception Team

Lovely hotel

Customer review rating 4.0/5

Anonymous Couples - 20/03/2020 Confirmed reviews ALL

Comfy bed, good gym and pool, great breakfast

Dear Sue L., We very much appreciate your comments regarding your stay at the Mercure Letchworth Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest Regards Reception Team

Excellent service and great hotel

Customer review rating 4.0/5

Andrew D. Families - 20/03/2020 Confirmed reviews ALL

We have stayed here previously and been so pleased that we booked again for a very short weekend break along with my brother and his wife. The hotel is great and although there are events held here, the staff always put us in a room away from the noise. Noise has never been a problem. The grounds are lovely and the leisure club is really well looked after. The dinner and breakfast were of a very high quality. We had a problem with the room lock and air con in one room, but the staff resolved these to our satisfaction very quickly. We have booked again for a long weekend although this needs to be changed due to the virus, and I am awaiting the result of our request to postpone. All in all a fantastic venue.

Dear Andrew D., We very much appreciate your comments regarding your stay at the Mercure Letchworth Hall Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Kindest Regards Reception Team

Good stay.

Customer review rating 4.0/5

Dk Couples - 17/03/2020 Confirmed reviews ALL

Good food, comfortable clean room, great spa, all at a reasonable price.

Dear David K., We very much appreciate your comments regarding your stay at the Mercure Letchworth Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kindest Regards Reception Team

lovely location

Customer review rating 4.0/5

Malcolm Couples - 15/03/2020 Confirmed reviews ALL

the hotel staff were very polite at all times the food was was good we also pre booked after noon tea in are stay the only thing was the room could have been more up to date i did talk to reception and they said we could change rooms but they also said that they put us that side because there was a wedding and it would be noisy the only other thing was i am a member and i dont have a membership card so i did not my points and i paid cash when we had drinks and food

Dear Malcolm M., We very much appreciate your comments regarding your stay at the Mercure Letchworth Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards James

A good and quiet location

Customer review rating 4.0/5

Judith Solo - 15/03/2020 Confirmed reviews ALL

The staff were extremely helpful but there was an issue in my room in the attic with the complicated bedside phone which reception had to unplug to stop it from beeping. The food was ok but overpriced for what it was.

Dear Judith J., Thank you for taking the time to write us a review. We are pleased to hear you enjoyed your overall stay with us and we will address your concerns mentioned. We hope to see you in the future. Kind Regards The Reception Team.

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