Pullman Paris Eiffel Tower 4 stars

The Pullman Hotel was in an excellent location! The young man that checked us in was absolutely amazing and very friendly.

Staff was great! Arrived later in evening with a balcony/tower view reserved but was left with first floor all the way in the corner with basically no view. Staff recognized this ahead of time and promised to move us rooms next morning, even moved our luggage for us to 8th floor with a magnificent view. Everyone super friendly and accommodating. Room could use work. Lots of dents in walls, the shower handle came off in our room and was stuck at barely warm water. For the location, it’s a good value

I had the most perfect weekend get away at the Pullman Hotel. The team helped me to organise a surprise for my husband’s birthday and the room was decorated on our arrival,everything was on spot. The restaurant at the hotel was amazing chef Nava and all the team were very friendly. The hotel is very well situated less than 10mins walk from the Eiffel Tower and the view from the room balcony was breathtaking. I will definitely come back as it is the best treatment so far that i have got in France from the moment we have stepped in till we left the experience will be unforgettable. Thank you for everything ,specially hats off to Chef Nava and Thierry from the Frame Brasserie.

The landscape is really nice in the room. However, there is bad smell in the room, I used my own perfume, but the smell still there. Moreover, the shower gel was finished when I bath, it is not refill in the next day too...

My experience at the Pullman was undesirable at best. The first room they put us in had a strong sewage smell coming out of the shower drain or a bad toilet ring. We asked them to fix the issue and all they did was pour some sort of solution down the toilet. It did nothing besides mask the smell for 20-30 mins. At first, i was told it was nothing they could really do because the hotel was completely sold out. After SEVERAL trips to the front desk to complain, they magically found another room to put us in. Upon arrival to that room, we were met with a strong mold smell coming from the shower drain. There was also mold build up in the shower. We called room service to see if they could come clean it but we were told that we should change rooms again because it was nothing they could do to get the mold out of the grout. Ended up having to deal with a headache from smelling mold my entire stay because they didn’t have another room to change us to. Both rooms they put us in were small, dingy, and not worth the hefty price point. The smell of sewage and mold must a hotel wide problem because we could smell it in the Lobby while entering the building. The only thing i enjoyed about this hotel was its location in regards to the Effiel tower. Find better value for your money because the Pullman isn’t it!